Claimed

India Infoline Finance [IIFL] Complaints & Reviews

4
Updated: Aug 23, 2025
Complaints 1381
Resolved
1055
Unresolved
326
Contacts

File a complaint to India Infoline Finance [IIFL]

Having problems with India Infoline Finance [IIFL]?

File a complaint and get it resolved by India Infoline Finance [IIFL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

India Infoline Finance [IIFL] reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
5
559966
Oct 19, 2022
Resolved
Report
Copy
Resolved

Address: No 15/570/34/1, 1st Flr, Pallavi Towers Madakasira, Opposite Canara Bank, Anantapur, Andhra Pradesh 515001

Hi everyone this is jaya I am one of the customer of Iifl gold loans. I am faceing number of problems iifl pallavi tower's anantapur branch. I am not getting any calls nd messages regarding intrest due dates nd scheme changes.if I ask them why not informing anything they said silly answer sorry mam next time we will call . About these situations I visited branch there is no branch manager if I ask about him staff told sir is went out, I visited number of times but I never seen branch manager he is so irrespective nd irresponsible nd staff are doing time pass In their office I am requesting to head of department please go nd check all branchs at anantapur employees so irresponsible number of customers suffering from anantapur branchs try to resolve problems or else the branch will close soon bcoz undisplained employees.as soon as customers will through the stone Tomato nd eggs on branches
Nov 21, 2022
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2022
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
^Bijal
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    John A.N.
    from Eluru, Andhra Pradesh
    Oct 16, 2022
    Resolved
    Report
    Copy
    Resolved

    Address: Iifl
    Website: smartapps.iifl.com/PaymentsCollectionUI/IIFLQuickPay.aspx

    Loan SL3737867

    I WANT FULL DETAILS ON THIS LOAN

    SEND TO EMAIL ASSOCIATED TO LOAN

    PAID 2 EMI EXTRA

    PLEASE REFUND MY MONEY BACK

    Loan Details not showing making fraud with myself
    Nov 19, 2022
    Complaint marked as Resolved 
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Verified Support
    Oct 18, 2022
    India Infoline Finance [IIFL] Customer Care's response
    Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
    ^Bijal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      John A.N.
      from Eluru, Andhra Pradesh
      Oct 16, 2022
      Resolved
      Report
      Copy
      Resolved

      Paid more than actual

      Address: Iifl
      Website: smartapps.iifl.com/PaymentsCollectionUI/IIFLQuickPay.aspx

      Loan SL3737867

      I WANT FULL DETAILS ON THIS LOAN

      SEND TO EMAIL ASSOCIATED TO LOAN

      PAID 2 EMI EXTRA

      PLEASE REFUND MY MONEY BACK

      Loan Details not showing making fraud with myself...
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      A
      Arunbhargava
      Oct 13, 2022
      Report
      Copy

      There is due of 2, 500 rs in my cibil report as IIFL **** taken from krazy bee, , I DON'T HAVE ANY DUES IN KRAZYBEE, , how can i contact iifl to close this account ?.
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Verified Support
      Oct 14, 2022
      India Infoline Finance [IIFL] Customer Care's response
      Dear Sir, With reference in this regards we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
      ^Bijal
      Oct 14, 2022
      Updated by Arunbhargava
      This is not home loan it is personal loan

      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        T
        Thirumugam
        from Madurai, Tamil Nadu
        Oct 12, 2022
        Resolved
        Report
        Copy
        Resolved

        My account was debited Rs 490015.34 on[protected] vide ref no[protected] .But the amount was not credited in in the IIFL jewel loan account
        Nov 12, 2022
        Complaint marked as Resolved 
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Oct 12, 2022
        Updated by Thirumugam
        Kindly arrange to refund the amount
        Verified Support
        Oct 12, 2022
        India Infoline Finance [IIFL] Customer Care's response
        Dear Sir, With reference to the concern we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
        ^Bijal
        Jewel Loan account no GL21494798
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Saravanan nathiya
          from Chennai, Tamil Nadu
          Oct 7, 2022
          Resolved
          Report
          Copy
          Resolved

          Dear Team

          Emp.code: C177485

          Last working date : 02/08/2022

          More than 2 months had passed but still I didn't get my one month salary and relieving letter. I tried to get contact HR Team but there is no response . I want to know the reason for the delay.
          Oct 22, 2022
          Complaint marked as Resolved 
          Received settlement and relieving letter but it takes more than 3 months
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Verified Support
          Oct 08, 2022
          India Infoline Finance [IIFL] Customer Care's response
          Dear Sir, we understand our HR team has already reverted to you with regards to concern of relieving letter. For any further clarification we request you to kindly contact the HR team.
          ^Bijal
          Verified Support
          Oct 08, 2022
          India Infoline Finance [IIFL] Customer Care's response
          Dear Sir, we understand our HR team has already reverted to you with regards to concern of relieving letter. For any further clarification we request you to kindly contact the HR team.
          ^Bijal
          Oct 19, 2022
          Updated by Saravanan nathiya
          Dear Team,

          Emp.code : C177485

          I received my final settlement on 15/10/2022 but I still didn't receive my relieving letter. You mentioned relieving letter will be issued with in three working days from post FNF settlement . Three days had passed from the FNF settlement.

          Kindly do the needful at the earliest
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saravanan nathiya
            from Chennai, Tamil Nadu
            Oct 7, 2022
            Resolved
            Report
            Copy
            Resolved

            Dear Team

            My empcode : C177485

            Last working date : 02/08/2022

            More than 2 months had passed but still I didn't get my one month salary and relieving letter. I tried to get contact HR Team but there is no response . I want to know the reason for the delay.

            I need my relieving letter process time is 40 to 50 days . But more 60 days had passed . Kindly update the status
            Oct 22, 2022
            Complaint marked as Resolved 
            Received settlement and relieving letter but it takes more time
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Verified Support
            Oct 08, 2022
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir, we understand our HR team has already reverted to you with regards to concern of relieving letter. For any further clarification we request you to kindly contact the HR team.
            ^Bijal
            Oct 19, 2022
            Updated by Saravanan nathiya
            Dear Team,

            Emp.code : C177485

            I received my final settlement on 15/10/2022 but I still didn't receive my relieving letter. You mentioned relieving letter will be issued with in three working days from post FNF settlement . Three days had passed from the FNF settlement.

            Kindly do the needful at the earliest
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prashan2010
              Oct 3, 2022
              Resolved
              Report
              Copy
              Resolved

              Loan showing after paying all dues, still it's not closed which affects my CIBIL

              Dear team
              loan of 26k I took from IIFL, i had paid all the dues on time .
              Still it's showing in my CIBIL
              Pan number :- CODPD1769L
              NAME :- PRASHANT DHOKE
              kindly close the loan ....
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy
              M
              manish2805 gupta
              Oct 3, 2022
              Resolved
              Report
              Copy
              Resolved

              Address: 86/330 deo nagar kanpur

              I have a taken a loan from iifl gold loan P road branch Kanpur Uttar Pradesh
              Gl Number :20550708.
              where My 24 carat ornament were kept and they given me loan .
              when i close my loan set of bangles and studs were damaged . Branch manager told me its been by audit team . I asked him when i put for loan u checked and without my concern how u opened my packet and damaged that he told me we can do anything . i asked when i am paying u interest how u can open it . they didnt shown any interest and my product is damaged and useless now
              Nov 9, 2022
              Complaint marked as Resolved 
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Verified Support
              Oct 04, 2022
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, With reference to the query we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Bijal
              Oct 04, 2022
              Updated by manish2805 gupta
              I did not get any call or message regarding that
              Verified Support
              Oct 06, 2022
              India Infoline Finance [IIFL] Customer Care's response
              Dear Sir, With reference to the query we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
              ^Bijal
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                DhanrajYadav
                Sep 29, 2022
                Resolved
                Report
                Copy
                Resolved

                I had submitted my resignation dated... also multiple times share mail to HR for relieving letter and F&F. But, no appropriate response got from them.
                Kindly share my relieving letter as soon as possible.
                Oct 11, 2022
                Complaint marked as Resolved 
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Dear Sir, we request you to kindly share the employee code so that we can check and assist you.
                ^BIjal
                DhanrajYadav's [Complaint's author] reply, Oct 1, 2022
                Emp Code - C197564
                Branch - Ranipur chowk Haridwar
                Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                ^Bijal
                DhanrajYadav's [Complaint's author] reply, Oct 7, 2022
                Revert awaited...
                Dear Sir, kindly note that FNF will be done post completion of IRA & Assets clearance. For any further clarification kindly contact the HR team.
                ^Bijal
                DhanrajYadav's [Complaint's author] reply, Oct 9, 2022
                Dear Bijal,
                Already liaise with HR but no response got.
                Kindly guide and support to close this and provide RELIEVING LETTER.
                Dear Sir, we understand the HR team has given necessary clarification with regards to your FNF concern. Kindly contact the HR for any assistance.
                ^Bijal
                Helpful
                Found this helpful?
                4 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Anurag1337
                  from Ankleshwar, Gujarat
                  Sep 28, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Ankleshwar

                  It's been 10 days since I placed a refund on my gold loan post auction but no revert from them or anyone regarding the refund there's no such info that I could check the process. Please reach soon
                  Oct 31, 2022
                  Complaint marked as Resolved 
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 29, 2022
                  India Infoline Finance [IIFL] Customer Care's response
                  Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                  ^Bijal
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Saravanan nathiya
                    from Chennai, Tamil Nadu
                    Sep 27, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    My emp.code : C177485

                    I resigned more than 50 days had passed but still I didn't get my relieving letter. I send mail to hr.[protected]@iifl.com but there is no reply. Sir I request to update regarding my relieving letter or give me any contact number to know my relieving letter status.

                    Thanks & Regards
                    Saravanan T
                    Mobile no: [protected]
                    Mail ID: [protected]@gmail.com
                    Oct 22, 2022
                    Complaint marked as Resolved 
                    Received settlement and relieving letter but it takes more than 3 months
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 27, 2022
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                    ^Bijal
                    Verified Support
                    Sep 28, 2022
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, we understand our HR team has reverted to you with regards to concern of relieving letter. For any further clarification we request you to kindly contact the HR team.
                    ^Bijal
                    Oct 06, 2022
                    Updated by Saravanan nathiya
                    Dear Team

                    More than 2 months had passed but still I didn't get my one month salary and relieving letter. I tried to get contact HR Team but there is no response . I want to know the reason for the delay.
                    Oct 07, 2022
                    Updated by Saravanan nathiya
                    Dear Team

                    More than 2 months had passed but still I didn't get my one month salary and relieving letter. I tried to get contact HR Team but there is no response . I want to know the reason for the delay.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saravanan nathiya
                      from Chennai, Tamil Nadu
                      Sep 27, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Please update my relieving letter status.

                      I resigned more than 50 days had passed but still I didn't get my relieving letter. I send mail to hr.[protected]@iifl.com but there is no reply. Sir I request to update regarding my relieving letter or give me any contact number to know my relieving letter status.
                      Oct 22, 2022
                      Complaint marked as Resolved 
                      Received settlement and relieving letter but it takes more than 3 months
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 27, 2022
                      India Infoline Finance [IIFL] Customer Care's response
                      Dear Sir, we request you to kindly share the employee code to check and assist you. For any assistance kindly contact the HR Team.
                      ^Bijal
                      Oct 06, 2022
                      Updated by Saravanan nathiya
                      Emp code : C177485

                      Last working date : 02/08/2022

                      More than 2 months had passed
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shirly mary
                        from Bengaluru, Karnataka
                        Sep 19, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        It's been 2 days since my loan was approved and still it's not disbursed and there is no customer care support .
                        I want my amount to be disbursed by today
                        Application no :SL3907086
                        Oct 24, 2022
                        Complaint marked as Resolved 
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 19, 2022
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                        ^Bijal
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kapilkush
                          Sep 19, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Garhi bazidpur

                          Hello sir
                          I am kapil. Customer of "IIFL" .
                          My home loan account number is "924679".
                          Sir i have submit my home loan demand on 1/09/2022.
                          I have mailed payment ledger and demand ledger to the company employee.
                          But they doesn't realease my payment till date.
                          And i have maild to know the status of demand but does not get any response.
                          Oct 20, 2022
                          Complaint marked as Resolved 
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2022
                          India Infoline Finance [IIFL] Customer Care's response
                          Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                          The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                          ^Bijal
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Ruftar Logistic Services
                            Sep 16, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: ajmer

                            Its being more than two month with this fraud company they are not refunding the money nor the units allotted to us...

                            no response from IIFL cheater and fraud company,

                            #nirmaljain is the CEO of the group, i dont know what type of staff they have hired, they dont have any responsibility towards customers...
                            Oct 17, 2022
                            Complaint marked as Resolved 
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 16, 2022
                            India Infoline Finance [IIFL] Customer Care's response
                            Dear Sir, we apologize for the inconvenience caused to you. We are continuously following with BSE for refund. Request your kind cooperation. You can also get replies to all your queries on Ask IIFL chatbot or connect on [protected]@iifl.com for any assistance. ^ Bijal
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              dilshad shaik
                              from Hyderabad, Telangana
                              Sep 15, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              TO
                              IIFL Team.

                              Dear sir/madam
                              I am DILSHAD SHAIK
                              from Hyderabad, Telangana.

                              I have taken a personal loan in IIFL in 2017
                              Loan A/C SL1038065 Sanctioned Amount Rs. 6, 800 Disbursed on 26/11/2017
                              A few days back I went for an Educational loan and it was rejected.
                              Because overdue amount Rs.51 mentioned in this account

                              But now i paid this amount.
                              i request you to please update this account as no overdue and close this account
                              due to this overdue amount my loan is rejecting.
                              please try to understand my issue and solve this as soon as posible.

                              Thanks & regards
                              Dilshad Shaik
                              Ph: [protected]
                              PAN:KWVPS6577K
                              Email ID: [protected]@gmail.com
                              Oct 17, 2022
                              Complaint marked as Resolved 
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 16, 2022
                              India Infoline Finance [IIFL] Customer Care's response
                              Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                              ^Bijal
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                Dhruvsoneji123
                                from Ahmedabad, Gujarat
                                Sep 13, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: J 311, Laxmi Nivas, Near Samruddhi Residency,, Narol, Ahmedabad

                                I am apply foreclosure loan due to my dad death on 6 July 2022 foreclosure apply 20 July 2022 as per Insurance Bharti AXA submit all document but bharti AXA and IIFL not response more than 2 months but process not start. for more information contact me.
                                Oct 16, 2022
                                Complaint marked as Resolved 
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 14, 2022
                                India Infoline Finance [IIFL] Customer Care's response
                                Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

                                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                ^Bijal
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  ḀṙḉḀ ÐARҞ
                                  Sep 12, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  This is a concern regarding personal information being misused by a particular person not blaming the company fully but partially blaming them as to why are they attending and keeping such kind of employees
                                  That particular persons name is *Sanjay Singh* from Mumbai who was representating IIFL was trying to take information of my family members and their banking details when i had upfrontly mentioned only il be the sole person doing this as to why is he continuously contacting my family members poking around here and there and getting banking and personal details out of them
                                  There should be some standard rules for following some privacy of investors information regarding anything whether its banking related or personal related
                                  Dont know how many victims where trapped by this person and is silently tarnishing the IIFL brand name and sinking its reputation to ground
                                  Either the company should take strict action against this counselor or whoever he is or will suggest other investors to look for another company which would help you invest
                                  Oct 17, 2022
                                  Complaint marked as Resolved 
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 14, 2022
                                  India Infoline Finance [IIFL] Customer Care's response
                                  Dear Sir, we would like to understand more about the problem you're facing. Kindly share your details with us so we can reach out to you. In the meantime, we can assist you on Ask IIFL chatbot or you can write to us at [protected]@iifl.com stating your concerns.
                                  ^Bijal
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    B
                                    bajanlal
                                    from Mandawa, Rajasthan
                                    Sep 10, 2022
                                    Report
                                    Copy

                                    Address: IIFL FINANCE LTD, Khatri Plaza, near govt bus depot, Nawalgarh, Jhunjhunun, Rajasthan Pin - 333042

                                    Dear Sir,
                                    i have alive a gold Loan in IIFL FINANCE LTD, Nawalgarh (Rajasthan) . Which is loan no GL18674561. i went to go at branch for close my loan on dated 08.09.2022. i had paid my total dues and principal amount and take receipt also. then Branch have not given to me my gold ornament. and i ask about why you did not give to me my jewellery as fas as i have paid all payment and i have receive the loan close message and loan close receipt. that is very pethetic services of iifl finance Ltd. And I also got a threat to get arrested by the branch manager and I was thrown out of the branch by the guard.
                                    Sir i have attached here my closer receipt on dated 08.09.2022

                                    Regards
                                    bajan lal S/0 omprakash Jangir
                                    mob - [protected], [protected]
                                    +1 photos
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 12, 2022
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                    ^Bijal
                                    Sep 12, 2022
                                    Updated by bajanlal
                                    Dear Sir, am wrote clearly this is Gold loan from IIFL FINANCE LTD, Branch Location is Nawalgarh, jhunjhunun Rajasthan.I hope you have help me about this Fraud form IIFL Gold Company. my loan was closed dated 08.09.2022. i had paid my total dues and principal amount and take receipt also. then Branch have not given to me my gold ornament. and i ask about why you did not give to me my jewellery as far as i have paid all payment and i have receive the loan close message and loan close receipt.
                                    this was done intentionally by branch staff of iifl Finance gold loan. still 4 days has been gone. i have not getting yet my ornaments.

                                    Regards
                                    Bajan Lal
                                    mob - [protected], [protected]
                                    Verified Support
                                    Sep 14, 2022
                                    India Infoline Finance [IIFL] Customer Care's response
                                    Dear Sir, With reference to the we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.

                                    The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                    ^Bijal
                                    Sep 16, 2022
                                    Updated by bajanlal
                                    Dear Sir,

                                    Sir, 9 days has been gone. i wish you are transfer my complaint to concern department (GOLD LOAN)
                                    I am wrote clearly this is Gold loan from IIFL FINANCE LTD, Branch Location is Nawalgarh, jhunjhunun Rajasthan. I hope you have help me about this Fraud form IIFL Finance Gold Company. My loan was closed dated 08.09.2022. i had paid my total dues and principal amount and take receipt also. then Branch have not given to me my gold ornament. and i ask about why you did not give to me my jewellery as far as i have paid all payment and i have receive the loan close message and loan close receipt.
                                    this was done intentionally by branch staff of iifl Finance gold loan Branch. still 9 days has been gone. i wish you are transfer my complaint to concern department as i have not getting yet my ornaments.

                                    Regards
                                    Bajan Lal
                                    mob - [protected], [protected]

                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit