Claimed

India Infoline Finance [IIFL] Complaints & Reviews

4
Updated: Oct 1, 2025
Complaints 1382
Resolved
1055
Unresolved
327
Contacts

File a complaint to India Infoline Finance [IIFL]

Having problems with India Infoline Finance [IIFL]?

File a complaint and get it resolved by India Infoline Finance [IIFL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

India Infoline Finance [IIFL] reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Anshul Shrivastava
from Bengaluru, Karnataka
May 5, 2023
May 9, 2023
This thread was updated on May 9, 2023
Resolved
Report
Copy
Resolved

Address: INDORE

IIFL is a scam. Vidhi Nagori from [protected] called me politely few times and mentioned IIFL Indore.

She told she is working 10 years with IIFL indore is a free advisory firm, she talked in my mother tongue and encouraged for F&O telling that it is totally safe and secure. She requested me to speak with Deepak Parmar [protected].

After 15 days of polite request I agreed to open IIFL account, Vidhi Nagori only did all process over phone call. After that Vidhi Nagori, IIFL told me to add 10000 Rs. and started advising to trade Futures and Options, that I am totally blank.First day 10 min. she made position closed for 500 Rs. profit, but out of that 40 percent was deducted by them for various charges including brokerage.

Next day she was calling me to add 90000 Rs. more, she called in late evening that I have still not money, this means IIFL staff are able to check your bank balance and funds detail. By polite requests, I added 40000 Rs., now total balance was Rs. 50000.

She called next day from mobile number [protected], to trade bulk F&O, always she insisted to buy at market price, 250 slots for Bank Nifty etc. After 10-15 minutes she told to buy more 250 slots to average. After 20 minutes she told to tick market price option and exit everything. When I checked loss it was rs. 33000/- almost. Finally I submitted request to withdraw and close IIFL account. After their brokerage etc. I got less than 9000 Rs. into my account.

I lost 45000/- rs. with IIFL in only 2 days, IIFL is a cheat, fraud, gambling company, owner is Sanjeev Bhasin. Guys never trust them, please close your IIFL account, if you have equity investment, do not trust, their 420 staff can even pledge your hard earned money and you will get noting or remanining money finally.

When you make loss IIFL staff will encourage you to recover next day, but I decided to close my account. Everything these people are doing is over phone call, live advisory. Beware of IIFL scam, close your accounts with them.

Report IIFL to police and cyber crime because they are monitoring your private investment details into IIFL account and because that someone may loose his or her precious life by suicide, if get into huge losses of money or debt.

They [protected] and [protected] were telling me to add 5 lakhs Rs. which I did not agree, I told it will take time to arrange so much money. IIFL is a criminal, suicidal, fraud, cheat and scam company. Do not trust IIFL Indore.

Someone can loose hard-earned money within few minutes or even can suicide or die of his or her life because of money debts and money loss. Spread the awareness about IIFL.
May 9, 2023
Complaint marked as Resolved 
This is resolved, we can delete this.
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
May 08, 2023
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
^Bijal
Verified Support
May 08, 2023
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, we understand that our official Mr. Dinesh has spoken with you and addressed your concern with regards to brokerage and other trading related query . We hope your issue is now resolved. Do reach out to us incase you need any further assistance.

You can use IIFL help or write to us at [protected]@iifl.com for any concern.
^Bijal
May 09, 2023
Updated by Anshul Shrivastava
This is resolved, we can delete this.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    M
    Modi Riddhi
    May 4, 2023
    May 12, 2023
    This thread was updated on May 12, 2023
    Report
    Copy

    Dear team,
    My self Riddhi Modi. My last working day in IIFL 13 march 2022 . Till date I am not received my Relieving letter from iifl. I have written several mail, call and massage to all HR department & iifl seniors for last 6 months but no revert comes from iifl sides. I am total harassment by iifl & my future get spoiled becoz i am not able to summit iifl Relieving letter to my current organization. This is discrimination & unjustified work of iifl against me. Kindly suggest and release my Relieving letter as soon as possible.

    C189691 employee code
    Branch : Jodhpur gam Ahmedabad
    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
    Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
    ^Bijal
    Modi Riddhi's [Complaint's author] reply, May 5, 2023
    It's urgent... Do the fast please...
    Dear Madam, we understand our HR officials have reverted with regards to the concern raised. For any further assistance kindly contact the HR team.
    ^Bijal
    Modi Riddhi's [Complaint's author] reply, May 6, 2023
    HR not answering even. Not replying in mail also ... I don't understand what to do... I'm waiting for next Tuesday otherwise I'll take the legal action on IIFL and their staff because its high time to tolerate this type of nonsense... I'm never seen this type of company before...
    Dear Madam, we understand our HR officials have reverted with regards to the concern raised. For any further assistance kindly contact the HR team.
    ^Bijal
    Dear Madam, we have highlighted this to the team and we will get back to you with an update ASAP.
    ^Bijal
    Dear Madam, we understand our HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
    ^Bijal
    Modi Riddhi's [Complaint's author] reply, May 9, 2023
    Your support team constantly given same answer I don't understand what to do kindly provide the number of concern person who will give the proper answer
    Modi Riddhi's [Complaint's author] reply, May 12, 2023
    I need the concern person number u r support team is just give me nonsense answer i want number of higher authority otherwise I'll take legal action on The IIFL .
    Dear Madam, we understand our HR team has reverted to you with regards to the concern raised. For any further assistance kindly contact the HR team.
    ^Bijal
    Helpful
    Found this helpful?
    6 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Rauf1
      Apr 25, 2023
      Apr 25, 2023
      This thread was updated on Apr 25, 2023
      Report
      Copy

      Address: BOISAR , Maharashtra

      Dear Sir / Madam .

      I have home loan number 968257 and I have paid part payment from Last month still not updated . so Requesting you to Update the same .

      and still interest calculating on same amount its frustrating for me .

      One past still not updated in my statement and Calculating interest on same amount .

      Name : Rauf Nevrekar .

      Thanks and Regards,

      A, RAUF
      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
      Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
      ^Bijal
      Helpful
      2 other people found this review helpful
      2 found this helpful
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shaikhatik
        from Bharuch, Gujarat
        Apr 24, 2023
        May 8, 2023
        This thread was updated on May 8, 2023
        Report
        Copy

        Dear sir/team

        I am your ex employee I have some talk about my six months periods job duration which help you to managed systems I am the previous branch manager of IIFL Finance Ltd in Netrang Branch i had joined 5th September 2022 when I joined branch are (-58 lac) rs and i tried best of my site to smooth best, many hard work and various activities done i had best run branch smoothly and login busines, may be as per management expectations i am not right in business but it's not meaning worst behaviour with Branch Manager one of your Territory Manager Dilip Rajpurohit was behaviour was pathetic with me he was not listening any talk and shouted loudly talking everytime, he was false information to give superior of me, he was appointed one of informer in branch to provide everything right or wrong information provide him i don't know what he committed that guys, and main things he never respect in front of my team so my team is not respect me, his habit to insult me everyday and one of evening when going to home in between suddenly my accident and i just save of my life he was not to receive information about my health so my heart was not permission to doing work when our life not value so I can resign this organisation my reason is this msg to give i was not afraid you but I realised to see u ground report and in future not any other employee harrase this type of leaders so I request to do not promote this mentality in one of good organisation
        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2023
        India Infoline Finance [IIFL] Customer Care's response
        Dear Sir, this is not the kind of experience we wish for you to come across. Kindly note reliving letter has already been shared on 24th April 23. For any further assistance contact the HR team.

        ^Bijal
        May 08, 2023
        Updated by Shaikhatik
        I am not satisfied with your taken action against TM
        May 08, 2023
        Updated by Shaikhatik
        In this case is harrasment nd mentally torched of Territory Manager to BM not receiving letter matter so kindly request to please followup your investigation and taken action to find who is guilty
        Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
        ^Bijal
        This matter is not realeving letter received or not this matter is bad behaviour and worst attitude and mentally torched, and workplaces environment so kindly request to take action against Territory Manager
        Helpful
        1 other people found this review helpful
        1 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Santhosh003
          from Poonamallee, Tamil Nadu
          Apr 18, 2023
          Apr 25, 2023
          This thread was updated on Apr 25, 2023
          Report
          Copy

          Address: 3d Street,Buddha Colony,Karapakkam, Porur

          Relieving letter and experience letter
          Address: Porur

          Dear sir, i m Santhosh.R I was relieved 15/03/2023 in IIFL Samasta mirco finance. Almost 3 month completed . Still not get my Pending salary and relieving and experience letter. Still not get one single response. I almost worked 3month IIFL Samasta mirco finance . But they not respect after Reliving. So many people i asked regarding my documents. Not answering. My career totally spoil.. below my details given,

          Name : Santhosh.R
          Sap id : SM42253
          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
          Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
          ^Bijal
          Dear Sir, we have noted the concern and forwarded to regional HR and you shall receive call back from the HR team shortly and assist you with your concern. Request you for your patience and cooperation.
          ^Bijal​
          Helpful
          Found this helpful?
          2 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nikhil_Udichi
            from Meerut, Uttar Pradesh
            Apr 17, 2023
            Apr 20, 2023
            This thread was updated on Apr 20, 2023
            Resolved
            Report
            Copy
            Resolved

            Person named Nikhil Singh Rajpoot took personal loan of amount 1 Lac using my PAN card number(CISPS6520B). All personal details are related to him only and when I am trying to connect to IIFL customer support then there also I am not able to connect to the customer support executive. His details are below:
            Name- Nikhil Singh Rajpoot
            Mobile No- [protected]
            Email Id- [protected]@gmail.com
            Address- Sharma colony, main road, Gosalpur
            Loan date[protected]

            My name is Nikhil Singhal and because our first name matched so he used my PAN card for taking this loan and I was unaware of it. even I don't know this person.
            So I need to cancel this fake loan and close this process ASAP so that in future I will not be incharge for paying any kind of installments or entire loan amount including any fee process charge or default charges.
            May 21, 2023
            Complaint marked as Resolved 
            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
            Verified Support
            Apr 20, 2023
            India Infoline Finance [IIFL] Customer Care's response
            Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
            ^Bijal
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Phanindra Kumar, Ponnaganti
              from Vijayawada, Andhra Pradesh
              Apr 14, 2023
              May 8, 2023
              This thread was updated on May 8, 2023
              Resolved
              Report
              Copy
              Resolved

              Address: Vuyyuru, Krishna District, Andhra Pradesh

              Hello,
              Actually i was having different types of Trading Accounts like Paytm money, Groww, INDmoney .
              Due to personal and Financial problems I started closing accounts of all and i closed everything except IIFL and These IIFl people are very friendly to open accounts for people and No response to Close it.

              Requesting that to Help close the IIFL accounts
              Thanks and Regards
              Phanindra Kumar
              May 11, 2023
              Complaint marked as Resolved 
              its really great website that who can express their problems and I found that, definitely overcome the issues. Thanks for the help.
              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
              Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
              ^Bijal
              Dear Sir, we are keen to know more about this issue. Please share us your User ID and registered mobile number so we can help solve your concern. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
              ^ Bijal
              Phanindra Kumar, Ponnaganti's [Complaint's author] reply, Apr 17, 2023
              DP ID- 12044700 (CDSL)
              BO ID- 1204470020256762

              Phone number- 6303963699

              Please close as soon as possible.
              Please check here
              Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
              ^Bijal
              Dear Sir, as discussed kindly refer https://help.indiainfoline.com/portal/en/kb/articles/how-to-activate-... activate dormant account and refer https://help.indiainfoline.com/portal/en/kb/articles/how-can-i-sell-s... sell stock. Further, once sold the shares kindly send email for closure after 2 days. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
              ^ Bijal
              Phanindra Kumar, Ponnaganti's [Complaint's author] reply, Apr 23, 2023
              I just done activation and it is in progress
              But i need help for sellling stocks from my account, i am not getting
              Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
              ^Bijal
              Dear Sir, as checked FATCA has been accepted remove the dormancy, It will take 48 hours to activate the account. Kindly check after 48 hours. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
              ^ Bijal
              Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 2, 2023
              please reply
              again new thing asking like segment, pl check and tell me
              Phanindra Kumar, Ponnaganti's [Complaint's author] reply, Apr 30, 2023
              please do this needful.
              Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
              ^Bijal
              Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 5, 2023
              Please clarify and close account soonly...
              Dear Sir, we tried reaching out to you, but were not able to connect. Kindly refer https://help.indiainfoline.com/portal/en/kb/articles/how-can-i-sell-stocks-witho... to sell stock. Also, there is auto debit of Rs. 100/- . Kindly clear the same. We request you to refer https://help.indiainfoline.com/portal/en/kb/articles/i-am-having-debit-in-my-acc... You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
              ^ Bijal
              Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 6, 2023
              Hello actually i reverted call but it doesn't connect,
              In the process of (How can I sell stocks without POA?) for me Enable Selling is not showing.
              Requesting to IIFL Team that, please guide the steps for closing as soon as possible.
              Thanks.
              Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
              ^Bijal
              Dear Sir, we understand our official Mr. Rajanikant has spoken to you, taken system on remote and needful has been done. Do reach out to us in case you need any further assistance. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
              ^ Bijal
              Phanindra Kumar, Ponnaganti's [Complaint's author] reply, May 11, 2023
              Thanks for responding.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              12 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                Yousuf570
                Apr 13, 2023
                Apr 15, 2023
                This thread was updated on Apr 15, 2023
                Report
                Copy

                I had taken a loan through ZestMoney, that was financed by IIFL. I paid off that loan long back but it continues to reflect in my CIBIL report even to this day. I tried contacting IIFL through their customer care number but didn't receive any response. This is affecting my CIBIL score to great extent and I am not able to get fresh loans.

                Loan id : SL2943472 (closed)
                Loan id : SL3832403(duplicate, wrong data)

                Attaching screenshot below
                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                ^Bijal
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  yogiraj49
                  from Chennai, Tamil Nadu
                  Apr 6, 2023
                  Apr 10, 2023
                  This thread was updated on Apr 10, 2023
                  Report
                  Copy

                  Address: Chennai, Tamil Nadu

                  I have used krazybee during my graduation (2018). After that I cleared all dues and stopped using krazybee. I never checked my CIBIL report and now when I am checking it there are multiple entries from Krazybee and IIFL. IIFL has also made the same entry as krazybee. Anyways there is nothing pending from my side and I have raised complaint with Krazybee. Why do IIFL make the same entry. Please resolve this as I cannot take it up with both of you for which I have nothing to pay. I am attaching the photos please check it.
                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                  Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                  ^Bijal
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Venue
                    Apr 5, 2023
                    Apr 10, 2023
                    This thread was updated on Apr 10, 2023
                    Resolved
                    Report
                    Copy
                    Resolved

                    / Mam,

                    Due to getting a better job opportunity and career growth I resigned from the service of IIFL on 06/06/22, in my notice period I got the termination letter on 27 Jun 2022, that "I have utilized Ms. Preety Singh's E- voucher (earned as incentive) without her permission. Also I have accessed the mail of Preety Singh's without her concern & awareness to get the E-voucher code". It is a false allegation and total conspiracy against me due to unnecessary politics in the branch where my seniors Mr. Kuldeep kumar(BM) and Ms. preety kumari (CCE) are also involved.

                    I was one of the best employees of your organisation and not even a single complaint or action was found against me during my whole service period. If you check my performance throughout my service period you will definitely find that I was one of the top performers in the branch which is also recorded in the branch business register.

                    After resigning in IIFL my IRA Mr. Kuldeep kumar(BM) and the TM sir Mr. Arunabh krishna advised me to revoke the resignation else I will be in big trouble. As a result they combinedly make this type of thing and report the same against me so that I can not work with any other organisation even getting better career opportunities. During discussion with seniors Mr. Arunabh krishna(TM) and Mr. Niloy ghosh (Zonal Head) in the branch. I was also given sufficient proof on the same.

                    Presently I am working with ESAF small finance Bank where I need to show my Relieving letter received from IIFL to continue the service and job confirmation. As discussed with the IIFL HR Team Mr. Abhishek sengupta, Mr. Amlan chatterjee
                    and Audit Team Mr. Dipendra shahi on 13/02/22 they need ZH Mr. Niloy ghosh Sir Approval to process further my RL.

                    Therefore requesting you to please reopen the case & provide my Relieving letter on urgent basis.I really need for this. Give your kind approval for the needful so that I can get my RL soon.

                    Thanks & Regards
                    Sanjay Pandey
                    Mob. [protected].
                    May 13, 2023
                    Complaint marked as Resolved 
                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                    Apr 08, 2023
                    Updated by Venue
                    KINDLY REVERT ON URGENT BASIS. GET MY RELIEVING LETTER AS SOON AS POSSIBLE.
                    Verified Support
                    Apr 10, 2023
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                    ^Bijal
                    Apr 10, 2023
                    Updated by Venue
                    Kindly say when I get my Relieving letter. Because I am really need this on urgent basis. Please do the needful.

                    Thanks
                    Sanjay Pandey
                    Verified Support
                    Apr 10, 2023
                    India Infoline Finance [IIFL] Customer Care's response
                    Dear Sir, we understand the HR team has already given necessary clarification with regards to your RL concern. For any further assistance please contact the HR team.
                    ^Bijal
                    Helpful
                    4 other people found this review helpful
                    4 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Santosh Borge
                      Mar 10, 2023
                      Mar 13, 2023
                      This thread was updated on Mar 13, 2023
                      Report
                      Copy

                      Address: vijaygad chawl, showaji chouk, suryanagar, vikhroli west

                      My home loan account number has IL10140176 and i demanded 1, 36, 714 amount but iifl has not paid this amount to bulder on 16 feb 2023 but 1, 42, 067 amount added in my loan account and charges emi on latest loan amount. can anyone help about this query. if he has not pain to builder then how can he add those amount in loan.
                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                      Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                      ^Bijal
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sarah Geo
                        Mar 2, 2023
                        Mar 18, 2023
                        This thread was updated on Mar 18, 2023
                        Report
                        Copy

                        )Lost 2 share certificates namely 1)gujarat narmada fertilizers 2)tamil nadu steel tubes

                        Client number - FEDGEEVE
                        Mr.Amit has lost 2 share certificates more than 2 yrs back and very unprofessional in his entire handling.Very bad service and customer support. They have'nt resolved this issue yet.Instead of being responsible and taking care of the certificates he very nicely lost it and giving excuses, how careless behaviour from IIFL side. Around a year back or so after multiple complaints and mail threads they sent an email stating that the person whose share certificates is lost has to be in Mumbai and go with Mr.Amit to police station for the formalities.But the person is always travelling and very busy and was'nt able to come to Mumbai as yet.My simple question is Why should I go through this unnecessary trouble when all I wanted was just to convert my certificate to digital format.
                        I have sent many mails in and out trying to settle this issue and for long time they were just dodging and they were not even telling me that its lost initially.

                        Resolution needed - They have given me a lot of trouble and I don't want to go through this for the next many years, so if they have lost it they should only sort it out and get my share certificate back properly without giving me unnecessary trouble of going with them anywhere.I want IIFL to be responsible and convert my share certificates mentioned above to be found or created and to be converted to digital format without wasting my time asap.
                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 03, 2023
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                        ^Bijal
                        Verified Support
                        Mar 03, 2023
                        India Infoline Finance [IIFL] Customer Care's response
                        Dear Sir, we understand that our officials had already informed you the process to be followed for issuance of duplicate share certificate. We request your kind co-operation in this regards. You may contact our offical Ms. Pooja on [protected] who will assist you with formalities. We hope your issue is now resolved. You can also get replies to all your queries on IIFL help or connect on [protected]@iifl.com for any assistance.
                        ^Bijal
                        Mar 07, 2023
                        Updated by Sarah Geo
                        No...IIFL has lost the certificates and they are telling me to go to police station with them.I am not free and available to come and why should I go when IIFL has lost it...IIFL should take responsibility and solve the matter without involving me as it is the fault of IIFL. This is pending from long time, please give me my originals and close this matter.
                        Very irresponsible behaviour from IIFL after losing my documents.
                        Mar 08, 2023
                        Updated by Sarah Geo
                        Document collected by your representative Mr.A.K.Singh personally, how I am responsible to run for this matter. Please return my share certificate in original form or compensate it. This matter is pending for long time with your loose and escapism attitude.
                        Please note, I never agreed or accepted your reply of resolving this issue by me going with you to police station.It seems clear that you simply want to waste time rather solving the problem.
                        Mar 18, 2023
                        Updated by Sarah Geo
                        I did not get any response to the matter yet from IIFL.
                        They are not solving the matter.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jatinder Kumar Dulchi
                          from Delhi, Delhi
                          Feb 28, 2023
                          Report
                          Copy

                          I am ex employee of IIFL with employee code c190246.My last date of working is 02 june 2022. I also told my HR manager Kapilakshya l about my reliving and not serving notice period. As said Mr. Kapil I was submit my all asset to my IRA. After Two month past HR exit team told me for notice waiver approval from ZH. I am continuing contact to my HR manager but no body guided me for approval during my exit.

                          Now, after 7 month from my last working day, My fnf not fully settled. I have received only 3658 amount. For full settlement, exit team required approval from ZH. Now ZH also give approval but my fnf not credited till now.

                          Kindly do the needful and process my fnf as soon as possible.
                          India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                          Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                          ^Bijal
                          Dear Sir, we understand that our HR team has reverted to you with regards to your FNF concern. For any further assistance kindly contact the HR team.
                          ^Bijal
                          Helpful
                          Found this helpful?
                          2 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            DIPTIMOY MAITI
                            from Bengaluru, Karnataka
                            Feb 14, 2023
                            Report
                            Copy

                            Hi Team,

                            My loan number is: IL10025173
                            I have raised a request for loan foreclosure on 15th jan, 2023.
                            But it's been 20 working days, and I'm yet to get it.
                            I'm not getting any co-operation from your side.
                            It's very frustrating.
                            India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                            Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                            The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                            ^Bijal
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              D
                              DIPTIMOY MAITI
                              from Bengaluru, Karnataka
                              Feb 14, 2023
                              Report
                              Copy

                              I am having loan account number IL10025173 and i am planning to close the loan.
                              I requested the fore-closer letter, but they are not giving me simply they are dragging it.
                              I raised request on 15th January and they told me to wait for 7 working days.
                              This is keep on going today, end of the day, 24 hours and then 48 hours etc.
                              It's been almost 20 working days, I didn't get any reply from their side.

                              Please understand the value of your customer
                              India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                              Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                              The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                              ^Bijal
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                DIPTIMOY MAITI
                                from Bengaluru, Karnataka
                                Feb 14, 2023
                                Report
                                Copy

                                Dear Sir,

                                I have requested for foreclosure letter for my home loan No: IL10025173 dated 15th January, 2023 and still I am waiting for it. Every time when I call the customer care, they don't have information about the letter and asked me to wait for 2 days and committed everytime that I will get the letter on mail. Today is 14th February, 2023 and still waiting for the letter.

                                This is really very frustrating, as they don't take these as important basis. Not sure what to do next.
                                India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                ^Bijal
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  L
                                  leelavathi k p
                                  from Bengaluru, Karnataka
                                  Feb 7, 2023
                                  Report
                                  Copy

                                  Address: BANGALORE

                                  Even after 4 years of loan sanction, my PMAY subsidy not released, application No.c[protected], branch people also not helping or responding properly, status is Pmay portal is in 3rd stage since 2 years, kindly help in getting subsidy amount at the earliest
                                  India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                  Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                  The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                  ^Bijal
                                  Reminder 1, IIFL team, my PMAY still not released even after 4 years of loan sanction. IiFL officials had promised about helping us in getting the subsidy, but now does not pick calls neither respond on what up, we have been approaching personally to branch which is also useless, request higher end officials to look into this and help us - leelavathi KP [protected]
                                  leelavathi k p's [Complaint's author] reply, Feb 9, 2023
                                  Loan A/C No.IL10040940
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    Venue
                                    Feb 5, 2023
                                    Report
                                    Copy

                                    Address: I am depuated at IIFL (GOLD LOAN) at chas Bokaro jharkhand branch. Branch code(BM3632)

                                    Dear team,
                                    My self Sanjay kumar pandey. My last working day in IIFL (BM3632) is 27th June 2022. Till date I am not received my Relieving letter from iifl. I have written several mail, call and massage to all HR department & iifl seniors for last 6 months but no revert comes from iifl sides. I am total harassment by iifl & my future get spoiled becoz i am not able to summit iifl Relieving letter to my current organization. This is discrimination & unjustified work of iifl against me. Kindly suggest and release my Relieving letter as soon as possible.

                                    Thanks
                                    Sanjay kumar Pandey
                                    Emp. I'd- C180946.
                                    India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                    Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                                    ^Bijal
                                    Dear Sir, kindly note that captioned code is terminated from services hence not eligible for the reliving letter. Further clarification please contact HR team.
                                    ^Bijal.
                                    Venue's [Complaint's author] reply, Feb 14, 2023
                                    IIFL terminated me by levelling a false allegations without evidence in my notice period without knowing my concern about the same. Can a company terminate his employ after resign in their notice period? The employer cannot hold back the experience and relieving letter even for the dismissed employees. The employer may mention the reason for leaving service as "Terminated / Discharged / Dismissed " while issuing service certificate / relieving letter etc. to be written termination. Please rectify & do justice. My future getting spoiled due to IIFL Relieving letter. Kindly release my Relieving letter as soon as possible. Otherwise I go for a legal action against IIFL.

                                    Thanks
                                    Sanjay Pandey
                                    Mob. 8789354093.
                                    Dear Sir, we have highlighted this to the team and we will get back to you with an update ASAP.
                                    ^Bijal
                                    Dear Sir, we understand our HR team has reverted to you with regards to your concern, For any further clarification please contact the HR team.
                                    ^Bijal
                                    Helpful
                                    Found this helpful?
                                    4 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Siraj chatterje
                                      Feb 3, 2023
                                      Report
                                      Copy

                                      I have alreay paid my EMI for the month of february as equsted and again it as debited with the vsame amount the next day . That means I have paid th emi twice for one month. I ned a refund ohi
                                      India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                      Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                      The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                      ^Bijal
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Siraj chatterje
                                        Feb 3, 2023
                                        Report
                                        Copy

                                        I hav alreday paid my emi for the monh of february and then again the emi amount as debited again .. that means I have made payment twice for teh same month. I need my money refunded
                                        India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
                                        Dear Sir, With reference to this we would like to inform you that we are not the concerned department to handle your request/queries since the loan account is booked under IIFL Home Finance Limited.


                                        The consumer may raise a request/complaint for IIFL Home loans via request link https://www.iifl.com/contact-us/home-loan/raise-a-request. Or contact[protected] for resolution of the issue/request.
                                        ^Bijal
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit