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India Post Complaints & Reviews

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Updated: Dec 23, 2025
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India Post reviews & complaints page 107

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D
daavithu
Sep 27, 2021
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We have booked parcel to Uganda through EMS speed Post 3 weeks ago, but up to now its not delivered and last update was 10 days ago after that no update. Even we tried to contact EMS customer care number but no one picked or answered. I'm worried about the parcel.
+1 photos
Oct 4, 2021
Complaint marked as Resolved 
Finally received my shipment today.
India Post customer support has been notified about the posted complaint.
Oct 01, 2021
Updated by daavithu
No Update from India post up to now
Oct 04, 2021
Updated by daavithu
Its been now 4 weeks, no proper response from India Post. This is not the way treating your customer.
Please find my parcel EM[protected]IN
and deliver as soon as possible .how long do I have to wait I mean the least you can do for us is update in tracking status.my parcel after dispatching from kol ap TMO West Bengal on date 29 sep there's no update im so worried that I might die as you can see today date is 10 Oct .so please please 🙏 I'm also running out of patience .I'm begging you to whoever is responsible to please take action into this matter.thank you
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    _nik.457
    from Imphal, Manipur
    Sep 27, 2021
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    My parcel has been dispatched from NEW DELHI RS TMO on 13th Dec, 2021 and it should reach me by now but THE TRACKING HAS NOT BEEN UPDATED SINCE THEN. It's been 14days till then and there's no update on the tracking. Kindly update the tracking details. My tracking consignment no. is CG[protected]IN. Pls solve this problem, as I'm at a loss for not getting my business materials on time!!
    India Post customer support has been notified about the posted complaint.
    I have the exact same issue... At this point we all should stop using this service. How unprofessional it's embarrassing
    Yes can you think its taking more than 19days in business parcel how gonna its work
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      Alina Mohapatra
      Sep 27, 2021
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      The item which contains very important document has booked at Bhubaneswar Court S.O tracking no (RO[protected]IN) and the tracking site shows that "Not Delivered Addressee cannot be located". The address was correct and the full name was given correctly. No attempts have been made to call,
      Name - Amit Kumar Jena.
      Address -: Silverline Electricals. Anand Emerald, Office No - 201/202, New Airport Road,
      Sakore Nagar, Viman Nagar, Pune- 411014, MH-India

      The contact no is - [protected]/ [protected]/[protected].

      Please resolve this asap. It’s a very important package.
      India Post customer support has been notified about the posted complaint.
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        Alina Mohapatra
        Sep 27, 2021
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        The package which contains very important document tracking no [ RO[protected]IN ] has booked from BBSR and the tracking site shows that "NOT DELIVERED Not Delivered ADDRESSEE CANNOT BE LOCATED" .
        The address was correct and the full name was given correctly.

        Name: KABIRAJ JENA
        MI - 08, KALINGA VIHAR PHASE -2, P.S - CHHEND, ROURKELA. SUNDARGARH, ODISHA - 769015
        MOB-: [protected]/ [protected]/[protected]

        Please resolve it asap, its a very important and expensive document.
        India Post customer support has been notified about the posted complaint.
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          aish12
          Sep 26, 2021
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          Documents stuck in Delhi transfer airport

          Hello,

          I sent this package from USA to India on August 21, 2021. I am unable to find any information on when the parcel will be delivered to Hyderabad. The parcel contains important legal documents.

          I reached out to USPS and they opened case# DE6104026 and told me that the India team will be reaching out to me. I am not sure where to search the status of this case#.
          Both USPS and India Post are showing...
          +2 photos
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          lpn.prd
          from Cuttack, Odisha
          Sep 26, 2021
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          I have ordered some T-shirts & sweatshirts from Australia on 06/09/2021. When I am tracking the order it says the parcel is on hold with customs since 24/09/2021 (AWAITING PRESENTATION TO BORDER AGENCY/S), attached is the screenshot of Consignment Number : LP[protected]AU

          Please release and deliver the post.

          Thanks,
          Asutosh Parida.
          +1 photos
          India Post customer support has been notified about the posted complaint.
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            P
            PadmaHarisha
            Sep 26, 2021
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            Hi,

            My parcel is not delivered Article number- EK[protected]IN, says insufficient address and returning back. I need the parcel very urgently, please deliver to the address:

            Sakil Raj
            #1- 94, Souhridam, Devi Prasad House
            Near Kallabettu school, Kallabettu society bank
            Mudbidri, Karnataka- 574227

            Phone number- [protected]

            Thanks, Padma
            India Post customer support has been notified about the posted complaint.
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              F
              Faiza99
              from Kolkata, West Bengal
              Sep 25, 2021
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              My sister send a parcel to kolkata from Australia through Australia post on 1st September. According to the current status it has arrived on kolkata but is stuck at the customs from the 16th. The parcel ID No.CF[protected]AU. My sister has not been able to visit us for the past three years because of the covid guidelines this was a gift for my younger sister who’s birthday is on the 27th and i am disheartened to see that their is a huge delay on this can you please look into it and send the parcel to as soon as possible. Please help me please look into this matter according to the tracking information it is still awaiting presentation from 16th please help me
              +1 photos
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                K
                Kivit
                from Chennai, Tamil Nadu
                Sep 25, 2021
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                My sbi debit card has been returned to mangaluru post NSH due to my address issue and it was not delivered yet to my branch . My consignment number is AQ[protected]IN. Could you please deliver to my home branch or call my number so that I can get it from my address or branch
                .please help
                India Post customer support has been notified about the posted complaint.
                Any update on my request where is the card now and how to get it
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                  M
                  Mampi Barman
                  Sep 25, 2021
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                  Address: Karimganj

                  My parcel have been dispatched from Air LGBI AP TMO on 20th september but till now there is no update..it's been 5 days please resolve this issue
                  EE[protected]IN and EE[protected]IN
                  India Post customer support has been notified about the posted complaint.
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                    S
                    Sonam_M3hta
                    Sep 25, 2021
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                    I sent the laptop through registered parcel from Kulathoor, Trivandrum to Noida on 11/09/2021. On 16/09/2021, the package got delivered to the addressee but it does not contain laptop in it. Received package contains old pants and poly bundle. Tracking number: CL[protected]IN.

                    I have attached the photos of article which contains the laptop before sending it and the video of package received having old pants and green tarpal or poly bundle. Link of video:

                    https://t.co/VRxr7H6MZe?amp=1

                    It was my office laptop containing official data and having cost Rs. 40000. It can be misused by the person who have stolen it from my delivery package. Please look into this matter on priority and help me to get my laptop back.
                    +2 photos
                    India Post customer support has been notified about the posted complaint.
                    Sep 25, 2021
                    Updated by Sonam_M3hta
                    Laptop image before sending the consignment.
                    Video link of the consignment opening: https://t.co/VRxr7H6MZe?amp=1

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                      Amy McNeely
                      Sep 25, 2021
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                      I package was sent for transit from India on August 28. Ever since Sept. 4, the status has been “IGI TMO NEW DELHI, Send receptacle abroad (Otb).” That was twenty days ago. Can you please check on parcel ID EM[protected]IN. I am awaiting receipt of it in the USA. Thank you for your help!
                      India Post customer support has been notified about the posted complaint.
                      Received. Thank you!
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                        DIPTAIN BAIDYA
                        Sep 25, 2021
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                        My consignment number is RW[protected]IN
                        Wrongly i have mentioned pin code as 721306 whereas the right pin code is 421306.
                        P.O. - Katemanivali
                        Dist- Kolseuri

                        Request you to change the same.
                        +1 photos
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                          shashank4686
                          Sep 24, 2021
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                          India Post — my items has been dispatched from air lgbi ap tmo assam with tracking id - ES[protected]IN on 17/09/2021but till now its been 7 days no update is there in the india post portal.. It is really very important article for me..
                          +1 photos
                          India Post customer support has been notified about the posted complaint.
                          Sep 28, 2021
                          Updated by shashank4686
                          any update on the complaint > it has my driving license in it
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                            db23
                            Sep 24, 2021
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                            Resolved

                            Respected Sir or Madam,
                            with regard to the above subject I would like you to help me get my item delivered.
                            My item was sent via Speed Post on 17.09.21 in Perungudi S.O It was received at Air LGBI AP TMO on 20.09.21 and it was dispatched on the same day.
                            The final destination of the Item is Shillong, Meghalaya but its been 4 days now that the item has not been received.
                            Kindly look into this matter and help me please.

                            P.S : the details have been attached below.
                            +2 photos
                            Sep 24, 2021
                            Complaint marked as Resolved 
                            Received today
                            India Post customer support has been notified about the posted complaint.
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                              writuraj nath
                              from Kolkata, West Bengal
                              Sep 24, 2021
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                              Address: Sonarpur indian post office

                              Miss title reason as insufficient address where all other letter they delivered in the same address before. they didn't even contact or attempt deliver and returned the letter. It was urgent and they just too lazy to call if they don't understand the address.The letter was in the local office as per tracking.
                              India Post customer support has been notified about the posted complaint.
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                                pranabpyne
                                Sep 23, 2021
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                                I am expecting some important documents to send to USA. It is stuck in kolkata airport from 15/09. Please provide update.

                                Consignment number - EW[protected]IN

                                Consignment Number
                                EW[protected]IN
                                Booking Office Booking Date Source Country Article Type Destination Country Delivery Office Tariff
                                Bowbazar SO Kolkata 14/09/2021 13:15:47 India Speed Post USA USA 1829.00
                                Event Details For : EW[protected]INCurrent Status : Item Received
                                Date Time Country Location Event Type Mail Category Next Office Remarks
                                15/09/2021 22:42:21 India KOL AP TMO Item Received Air
                                15/09/2021 16:53:56 India KOLKATA EMS SPEED POST CENTRE Item Bagged Air
                                India Post customer support has been notified about the posted complaint.
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                                  roshankumar4416
                                  from Jaipur, Rajasthan
                                  Sep 23, 2021
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                                  Address: A- 23 Radha Krishna Nagar, Imli wala Phatak, Lal kothi, Jaipur - 302015

                                  I am Bindu Devi. I issued an SBI ATM/Debit card but not delivered to my address. When I track my consignment it shows not delivered insufficient address now the card is delivered to your office (Syscom corporation ltd). On 17.09.2021. Please resend the card to my same address. It's very urgent.

                                  Bindu Devi

                                  A- 23 Radha Krishna Nagar, Imli wala Phatak, Lal kothi, Jaipur - 302015

                                  Email - [protected]@gmail.com

                                  Phone [protected]
                                  India Post customer support has been notified about the posted complaint.
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                                    manishkumar991
                                    from Delhi, Delhi
                                    Sep 23, 2021
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                                    Address: The Global Open University Nagaland Sodzulhou Village, P.O. - ARTC, NH-39 Dimapur - 797115, Nagaland

                                    My item was dispatched on 16th Sep 2021 at Air LGBI AP TMO Assam
                                    After that, it was updated till 19th September 2021 at Air LGBI AP TMO where it was shown as dispatched but till now it's been 4 days no update is there in the India post portal. It is really a very important article for me.

                                    I have called much time at Dimapur Post office but no one received the call, actually, I was not aware of Indian Speed post this type of service provided, I would like to request you to please delivered the packet as fast as possible it would be required to pay additionally to fast delivery, I am ready to pay for this.

                                    Speed Post Tracking No: EF[protected]IN
                                    India Post customer support has been notified about the posted complaint.
                                    Sep 23, 2021
                                    Updated by manishkumar991
                                    My item was dispatched on 16th Sep 2021 at Air LGBI AP TMO Assam
                                    After that, it was updated till 19th September 2021 at Air LGBI AP TMO where it was shown as dispatched but till now it's been 4 days no update is there in the India post portal. It is really a very important article for me.

                                    I have called much time at Dimapur Post office but no one received the call, actually, I was not aware of Indian Speed post this type of service provided, I would like to request you to please delivered the packet as fast as possible it would be required to pay additionally to fast delivery, I am ready to pay for this.

                                    Speed Post Tracking No: EF[protected]IN
                                    I would like to lodge the complaint against your post office Chainpur S.O (Siwan) 841203, I have dispatched an urgent packet through speed post EF[protected]IN as per the India post it has to deliver in 72hrs time duration however almost 5 days has been passed still status is showing Item dispatched from AIR LGBI AP TMO ASSAM on 19.09.21 for delivery

                                    I have sent the packet to my university for a copy of the Degree which is urgently required of me as I have to submitted the degree copy to the USA embassy for attaining the Visa for higher education.

                                    However, I am continuously chasing your local branch office for delivery of parcel but not getting the appropriate answer from them it seems they are hardly bothered for delivery of my packet.

                                    I request you kindly look into the matter at utmost priority and support me in the delivery of the packet to the concerned authority
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                                      Lovish01
                                      from Lucknow, Uttar Pradesh
                                      Sep 23, 2021
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                                      Address: L-6/157, Sector m aliganj lucknow

                                      I have send a parcel IVR no[protected] from lucknow to silchar assam dated on 6th September 2021 people at post office said it might take 10 days to reach the parcel but it is still not reached its destination i have important documents and personal items in it i have also registered a complaint against it and it still had no response from it complaint id [protected] it also stop updating from date 16th September 2021 i have called the respected authorities and still not get anything from them i have seen update that on 18th September 2021 it has been dispatched from Air LGBI AP TMO and still no response from today and i called parcel incharge mitali gogoi her phone is switched off its been a great discomfort for me and i suggest other people not to use service of indian post as its never been punctual..
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