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India Post Complaints & Reviews

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Updated: Dec 5, 2025
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India Post reviews & complaints page 147

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A
adhi0825
from Noida, Uttar Pradesh
Feb 17, 2021
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Hi,
My consignment number is EW[protected]IN. On 14th Feb, 2021 it is showing as dispatched from KOL AP TMO. But after that, no further updates. It's been 3days since the last update.
+1 photos
Feb 17, 2021
Complaint marked as Resolved 
It has been updated today morning saying that parcel has been received to my local post office
India Post customer support has been notified about the posted complaint.
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    K
    kranjeet770
    from Haldia, West Bengal
    Feb 17, 2021
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    Booked a speed post with tracking ID -EN[protected]IN on 10th Feb. Currently it's showing from last 3 days dispatched from KOL AP TMO . Then, why it's not reaching Gaya, as it is only maximum 12 hrs of distance. Why it's not reaching even in 3 working days. Last time, it took 6 days to reach Gaya from KOL which was booked at same post office. I just want to ask why it's taking 11-12 days to deliver a post even when it's speed post, delivering 98% posts within 9 days. Please help me, I have deadline to submit the documents but it's not reaching to me.
    +1 photos
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      Y
      yogi4uwar
      Feb 16, 2021
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      Website: indiapost.gov.in

      My Courier for the WES Education Evaluation from Anna University with tracking number : ET[protected]IN is showing status as Canada Customs Hold and Remarks as AWAITING PRESENTATION TO BORDER AGENCY/S. There is no change in the status from Jan 22nd 2021 until now for almost 30 days. There is no option for getting the status updates or by call from the India Post that is very disappointing.
      Can you help with the resolution
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        C
        Chella Chandana
        Feb 16, 2021
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        I sent a parcel weighing 19 kg from Tirupathi to Sweden on 05/02/20
        The parcel is lying in Chennai since 09/02/20 and today it’s 16/02/20. No update so far.
        May I know why there is delay in dispatching the parcel from Chennai foreign post office
        Parcel track no : CA[protected]IN

        C.Sudhakar
        [protected]
        +1 photos
        Jun 16, 2021
        Complaint marked as Resolved 
        India Post customer support has been notified about the posted complaint.
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          B
          Bumper911
          Feb 15, 2021
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          Address: 8150 Point Meadows Drive, Apt 907, 32256 Jacksonville, FLORIDA, USA

          So ... there has not been any update on a package I am expecting from a merchant since 20/01/2021.

          Consignment/Tracking number ED[protected]IN

          There are 5 entries on this date stating that the item was booked, then bagged, then dispatched, then received and then bagged again (at a location described as DELHI SPEED POST CETRE). After that ... nothing. Am I to understand that the item is still there, and if so, why has it not continued the "journey" to it's destination. I was told that EMS Speed Post would take 10-20 days to deliver to the US ... 26 days have now passed.

          Is the tracking information listed here reliable? I understand that there may be delays due to the pandemic however this seems excessive.

          See screen shot of tracking information below
          +1 photos
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            A
            Abhisek Dey
            Feb 14, 2021
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            Address: Guwahati TMO

            I have sent a Registered letter to Shillong from Buniadpur, WestBengal

            Consignment/ Tracking no.
            RW[protected]IN.
            BOOKED from Buniadpur on 5th Feb. And on 11th Feb it was Dispatched from Guwahati TMO... Unfortunately, there's no sign of tracking after being dispatched from Guwahati TMO. Kindly, look into the matter. It contains some official documents.
            India Post customer support has been notified about the posted complaint.
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              A
              Ashish19542
              Feb 14, 2021
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              Address: Kolkata

              I have booked two consignments for France through India Post wit No. EW[protected]IN and EW[protected]IN on 01 Feb 2021. As I track these packages I see that after completing the Customs process on 04 Feb, they are bagged and kept at Kolkata EMS Speedpost Centre. From then on there is no further update regarding these packages.

              I need an update regarding the present status of these packages. And why is there so much of delay.
              India Post customer support has been notified about the posted complaint.
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                M
                Mr_Mrs Hundal
                Feb 14, 2021
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                Hii my transcripts package at delivered at 14 December 2020 at T5h... but it was wrong address... There was written a right address on my envelope... please help me...
                India Post customer support has been notified about the posted complaint.
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                  P
                  parismita99
                  Feb 13, 2021
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                  My parcel ES[protected]IN has been stuck at air LGBI AP TMO for 4 days now. Kindly deliver it ASAP
                  India Post customer support has been notified about the posted complaint.
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                    A
                    Akhayamishra
                    from Delhi, Delhi
                    Feb 13, 2021
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                    My courier (Tracking no: EO[protected]IN) stuck with canada Toronto-A custom hold and extra information are showing as "awaiting presentation to border agency/s" since 10th Feb, 2021 and Canada Toronto office has not bothered to inform me regarding the same.
                    The tracking shows awaiting presentation to border agency/s. Its been almost 4 days since the packet reached Canada via India post it is a most important WES document.it would be great help if the issue is resolved at the earliest.
                    +1 photos
                    India Post customer support has been notified about the posted complaint.
                    Hi, Its been more than a month however the post is still stuck in customs at Toronto-A for "AWAITING PRESENTATION TO BORDER AGENCY/S". May I know, when can I expect the post to reach its destination? Also there has been no updates as to why it is still stuck in customs. Could you please help in expediting the process so that the courier reaches its destination as its very urgent educational documents to WES.
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                      A
                      ArghyaD43610165
                      Feb 12, 2021
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                      Resolved

                      Address: Meghdoot Bhawan, Link Road New Delhi New Delhi District Delhi India - 110001

                      Dear Sir,
                      My registered letter is yet to be delivered whereas the mail was dispatched via India Post Registered Service from Ludhiana on 02/02/2021.
                      This has been 10 days since now the tracker is also not updated. Tracking Number: RP[protected]IN

                      I have raised complaint through India Post's portal but that too remained unattended (Complaint ID: [protected])

                      I have raised my concern through twitter but they did not even attend.

                      The registered letter has much importance to me but I am surprised to see the activities of a Government Concern.

                      I am a transparent tax payer and responsible citizen too. I feel very bad and this raises my grievance because this stands faulty whenever Government concerns come in to the account.

                      I wish I could not have taken risk and sent my documents through private courier.
                      But Alas! It is my mistake to choose India Post. Such Irresponsible people are there.
                      I beg of your help to get my registered letter delivered at my destination.
                      +3 photos
                      Feb 17, 2021
                      Complaint marked as Resolved 
                      Received the documents just now. Thank you for your help
                      India Post customer support has been notified about the posted complaint.
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                        M
                        mohitbhargava
                        Feb 12, 2021
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                        My courier
                        (Tracking no: ED[protected]IN nd Tracking no: ED[protected]IN ) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 22 Jan, 2021 and canada toronto office has not bothered to call/inform me regarding the same.
                        The tracking shows awaiting presentation to border agency/s. Its been over 25 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest!
                        India Post customer support has been notified about the posted complaint.
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                          6
                          6266244167
                          Feb 12, 2021
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                          Address: Bishunpur post deonagar distirc surajpur cg

                          Pardeep kumar see.o.mo .parsal nhi pahuch pa raha hai mo.no [protected]
                          India Post customer support has been notified about the posted complaint.
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                            A
                            Ana108
                            Feb 12, 2021
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                            Missing parcel at KOL AP TMO

                            Namaste,

                            Tracking #CO[protected]IN
                            My parcel was dispatched from Orissa on 31st December 2019. It was last updated on 20th January 2020 where is was inbound in KOL AP TMO. I am attaching the receipt for your reference. This package was to be delivered in USA, as part of a International cultural event.
                            I have tried tracking the same here with the United States Postal Services and they informed me that the package...
                            +1 photos
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                            S
                            from Bengaluru, Karnataka
                            Feb 11, 2021
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                            Address: Mrs. Shanthi Lewis, E-10 Ranka Colony, Bilekahalli, Bannerghatta Road, Bangalore 560076.

                            LA[protected]FR sent from France on 16/01/2021, arrived in Mumbai on 17/01. Still not delivered. Urgent documents required by the bank are held up. Please help and deliver this letter. Letter is to be delivered to Mrs. Shanthi Lewis, E-10, Ranka Colony, Bilekahalli, Bannerghatta Road, Bangaliore 560076.
                            India Post customer support has been notified about the posted complaint.
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                              P
                              priyanka.nitd
                              Feb 10, 2021
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                              Address: durgapur

                              Hi, this is URGENT about package posted from Durgapur Head Post office to Troy in Michigan in USA. Article number is EW[protected]IN. has a saree in it which is a gift for my best friend for her pregnancy. I posted it through AIR and express category on January 4, 2 and the status of the package is still the same. It says item bagged in Kolkata EMS Post. Its been 40 days that I posted it and for this packet I paid 2360 INR. I called Kolkata EMS office and they gave no reason for the delay. I tweeted to India Post on Twitter, but no information about the missing package. Please help. Its a gift and its been 35 days

                              Complaint raised. Number is [protected]

                              I am being asked to contact USPS Postal services. I checked their website and contacted them...they never received the package from India Post
                              +1 photos
                              India Post customer support has been notified about the posted complaint.
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                                Kartikeya45
                                Feb 10, 2021
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                                Resolved

                                Non delivery of article. Unable to file complaint on their website

                                It is showing item delivery confirmed but I have not received the package. I am unable to file a complaint on their website as it shows "Can't log complaint as article delivered on 08/02/2021 20:03:28 from Miyapur S.O"...
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                                mozzvinod
                                Feb 10, 2021
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                                Hi Team,

                                I had submitted my speed post (number: EE[protected]IN) for delivery on '01/02/2020' and its still not delivered.
                                The tracking system shows that item was dispatched from "Palam TMO" on '04/02/2021' and no updates post that.

                                And its still not delivered. Could you please ensure its delivered as soon as possible and not lost in transit.
                                +1 photos
                                India Post customer support has been notified about the posted complaint.
                                Feb 10, 2021
                                Updated by mozzvinod
                                Correction***: Speed post date was '01/02/2021' and not '01/02/2020'
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                                  RohitPakhare6
                                  Feb 10, 2021
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                                  Hello my small parcel from Tacoma Washington arrived at Delhi on 4th February 2021 even after 5 days india post has not updated any status. My shipment haven’t reached Mumbai yet where I myself reside. Tracking number UM[protected]US
                                  +2 photos
                                  India Post customer support has been notified about the posted complaint.
                                  Feb 10, 2021
                                  Updated by RohitPakhare6
                                  Departed. Your item departed a transfer airport in INDIRA GANDHI INTL, DELHI, INDIA on February 4, 2021 at 9:49 pm. The item is currently in transit to the destination. After this status there is no update by India post where is my parcel ?

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                                    Pixels and Pastels
                                    from Guwahati, Assam
                                    Feb 10, 2021
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                                    Hello Sir,

                                    I ordered few things via eBay.com and it is shipped via Deutsche post. It cleared customs and reached kolkata AP TMO on 5th February (it reached here very fast within 10 days). It is now more than five days and my package still haven't moved from Kolkata AP TMO to Guwahati where I am living now. The local tracking number is RX[protected]DE. I have paid all the amount and now i don't know why it is stuck there for more than 5 days. In the tracking page it is showing next office is Guwahati 781002R. Please do the needful and transit the package from there to Guwahati
                                    India Post customer support has been notified about the posted complaint.
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