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India Post Complaints & Reviews

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Updated: Feb 25, 2026
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India Post reviews & complaints page 173

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S
sundarkx
Aug 28, 2020
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Ordered a used typewriter from netherland through post nl for my personal use.

When i track it says its currently in chennai foreign post office and hold by customs with remarks "retained by border agency/security" on aug 20th.

Please kindly let me know if there is anything i need to do to get this cleared.

Tracking number : cl[protected]nl

Attached the tracking status
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did you receive your item?
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    gautamkumar777
    Aug 28, 2020
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    Resolved

    Address: sector 115 noida

    Its showing item delivery confrimed, but i didn't my dl receive yet

    Consignment number - eu[protected]in
    Name - gautam kumar
    Aug 28, 2020
    Complaint marked as Resolved 
    India Post customer support has been notified about the posted complaint.
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      J
      Jamvant Yadav
      Aug 28, 2020
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      Address: HQ 16 Corps Arty Bde, PIN-928016, C/o 56 APO, Jammu

      Sir,
      My Speed Post No EU[protected]IN was done from Deokali post office, Ghazipur (UP) on 17 Aug 20. But the same not received till date. Pl intimate present position of the post.

      Regards
      India Post customer support has been notified about the posted complaint.
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        akrr21
        Aug 27, 2020
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        Address: RTO office Ahmedabad, GJ-01,Subhash Bridge,, Sabarmati, Ahmedabad, Gujarat - 380027

        Tracking status show parcel delivered but i havent received the same.
        India Post customer support has been notified about the posted complaint.
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          K
          Kamlesh Patil1989
          Aug 27, 2020
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          My parcel with tracking number RE[protected]LT that was dispatched from lithuania and released by customs on 18/08/2020 but still I haven't received my parcel. Tracking information is not updating for 5 days. Please deliver it as soon as possible.
          India Post customer support has been notified about the posted complaint.
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            R
            R.D.Roy
            Aug 27, 2020
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            I had asked for a book to "weblibox" and paid the price on line. I came to know that the material was posted sometimes in the 2nd week of august vide tracking no - cj[protected]in from dhanbad and it has gone to ranchi and again back to dhanbad. It has not come to my address mentioned below — house no b/5, rupayan co operative housing society, satyapirtala, po - chinsurah, dist — hooghly, w. B pin -712101 please take necessary action.
            India Post customer support has been notified about the posted complaint.
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              wonderdoc007
              Aug 26, 2020
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              I had ordered a Huawei Mobile Router online at cafago.com on 10/07/2020. My order number was FAN20G10N2044-DW8XZY.
              It was dispatched from Netherlands on 19/07/2020.
              it reached India on 02/08/2020, and I received my last update from India post on 17/08/2020.
              Since then, I have got no info on where my parcel is, and the India Post helplines are not working. Kindly resolve my issue ASAP
              my Tracking ID is RU[protected]NL
              India Post customer support has been notified about the posted complaint.
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                J
                Jerrymi Lamin
                Aug 26, 2020
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                Address: Kolkata
                Website: indiapost.gov.in

                My parcel reach Rajarhat Kolkata on 13/08/2020 and it was supposed to be delivered to Shapoorji, It's been 2 weeks and it has been shifted to KOL AP NSH and for the last 3 days it's been bagged in this NSH. It's very urgent to get my parcel to it's destination. Parcel no is EE[protected]IN.
                India Post customer support has been notified about the posted complaint.
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                  ashokn8505
                  Aug 26, 2020
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                  Resolved

                  Sir i am ashok nath from hanumangarh rajasthan.
                  sir i have passed my driving test and issued driving licsense on 24 july 2020. but today is 26 August but i have not received my driving licsense at my home. There is the gap of 1-1 month.and if i track online status of driving licsense at speed post it shows that consigment details not found.
                  sir please solve my problem.
                  speed post tracking number is AT[protected]IN.
                  Aug 30, 2020
                  Complaint marked as Resolved 
                  Delivered at address
                  Aug 26, 2020
                  Updated by ashokn8505
                  Sir i am ashok nath from hanumangarh, rajasthan.
                  Sir i have passed the driving test on july 24 2020 nd issued licsense on 24 july 2020 from the rto hanumangarh.
                  But the smart card is not delivered at my home so please sir do some help.
                  My speed post number is:- at[protected]in.
                  Thank you sir
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                    keshavjha11
                    Aug 26, 2020
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                    Dear Sir / Madam,

                    We have sent an urgent post tracking number RT[protected]DE from Frankfurt Germany its currnt status is showing that

                    Ghaziabad CSO L1R Item Received

                    So could you please help to deliver post on urgency

                    Regards,
                    Keshav Kumar Jha

                    23/08/2020 08:39:13 India Ghaziabad CSO L1R Item Received Air
                    21/08/2020 16:18:30 India DELHI INTERNATIONAL MAIL CENTRE Item Dispatched Air IN201009
                    21/08/2020 12:46:30 India DELHI INTERNATIONAL MAIL CENTRE Item Received Air
                    14/08/2020 00:47:00 Germany FRANKFURT/FLUGHAFEN Item Bagged Air
                    12/08/2020 15:11:00 Germany 82066492 Item Booked Air
                    India Post customer support has been notified about the posted complaint.
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                      romcom09144
                      Aug 26, 2020
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                      Address: Mumbai

                      Hi,

                      My package from the uk to pune has been stuck with mumbai customs since 31st july. After the 31st no tracking has been updated. I have not been contacted to pay any duties or anything else. I have tried contacting the customs office multiple times but no one has responded to my email and no one is picking up the phone at the office.

                      Tracking number. - lb[protected]gb
                      Email - [protected]@gmail.com
                      India Post customer support has been notified about the posted complaint.
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                        abdur94
                        Aug 26, 2020
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                        My item was received on 5/8/2020 at air lgbi ap tmo assam
                        After that it was updated till 6/8/2020 at air lgbi ap tmo where it was shown as dispatched but till now its been 20 days no update is there in the india post portal.. It is a debit card which is important for me.

                        Please resolve this issue as soon as possible..

                        My consignment no- JA[protected]IN
                        India Post customer support has been notified about the posted complaint.
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                          S
                          Shinichi_1253
                          Aug 25, 2020
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                          My speed post was booked on 13/08/2020, 11:03:46 and was last updated on 16/08/2020, 13:03:25 at Air LGBI AP TMO, Assam.

                          It has already been 9 days since the last update and the parcel is o[censored]tmost importance.

                          Please resolve this issue as soon as possible..

                          My consignment no:-EV[protected]IN
                          India Post customer support has been notified about the posted complaint.
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                            S
                            sunbee
                            from Delhi, Delhi
                            Aug 25, 2020
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                            Address: Smart Choice, 353, PERNAMBUT ROAD, GADAMBUR, OOMERABAD, 635808

                            I got a call from a girl stating, call from government supported organisation, and as part of government banning chinese mobile, supporting indian brands and we are giving away at half price.

                            Because it was a good initiative and for a purpose and send through post office, never thought to be a scam though I have heard such scams. Instead of a phone the product received is a cheap chinese product, the belt and a hair dryer we can get it for 200-300 rupees on the road side.

                            I do not worry about the money lost but they should not cheat any person who cannot afford such a lose especially during the covid-19.

                            Postal department should not be encouraging such parcels without opening and verifying it. There is no invoice pasted on the parcel and how can this consignment shipped according to interstate GST law we have.

                            What if it was an explosive, still it can be shipped? Or what if it was a narcotic product someone smuggled in the same way. Being central government department, it was such irresponsible method followed.

                            I am not able to attach the image. Happy to share the details over email.

                            [protected]@gmail.com

                            This is the address the parcel was shipped from

                            SMART CHOICE
                            353, PERNAMBUT ROAD,
                            GADAMBUR, OOMERBAD 635808

                            BP COD
                            BILLER ID: 8538
                            2500/- UPI payment done to post office staff.

                            Received at Marasandra PO 562163

                            Tracking number : YA[protected]IN
                            India Post customer support has been notified about the posted complaint.
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                              T
                              Tathagata Nath
                              Aug 25, 2020
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                              My post is showing the "item dispatched" status since 05/08/2020 from Air LGBI AP TMO.
                              It's been 20 days as of today(25/08/2020) I haven't received my post.
                              The delay of the service is causing me real trouble. Kindly look into the matter.
                              India Post customer support has been notified about the posted complaint.
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                                Enerqia
                                Aug 25, 2020
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                                Ek[protected]in
                                Status has not been updated since 18 aug. I want my parcel as soon as possible, it was booked on 17 aug.
                                India Post customer support has been notified about the posted complaint.
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                                  S
                                  smenon2810
                                  Aug 25, 2020
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                                  Resolved

                                  I tried to buy stamps from epost office from their online portal (www.epostoffice.gov.in).
                                  I paid 2290/- and the amount got debited from my account but the transaction status is shown as incomplete.

                                  Philately transaction no. Phi[protected]
                                  Payment gateway id: 187790
                                  Transaction date:[protected]:34:00 am
                                  Amount: 2290
                                  Status: incomplete

                                  The payment gateway was payu.

                                  Kindly let me know if the transaction has been successful and if not please initiate my refund.
                                  Dec 29, 2020
                                  Complaint marked as Resolved 
                                  Got the refund from India Post on 12th Oct 2020. The complaint was raised in India Post twitter account and it worked.
                                  India Post customer support has been notified about the posted complaint.
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                                    Rohit Bebarta
                                    Aug 24, 2020
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                                    Address: whitefield Post Office
                                    Website: www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.aspx

                                    Had sent an international parcel on August 6, 2020, from Bengaluru (from Whitefield S.O. post office) to Toronto.

                                    I have been tracking the status of my parcel lately (tracking number: EK[protected]IN), but it hasn't been updated since August 10. The last status showed as "Custom Return". I raised a complaint(Complaint No:[protected]) & also personally checked with the local post office (Whitefield S.O) for the same. Neither has helped & I am stuck. Am unable to track my parcel nor know where it is.

                                    Can you please look into it and provide an update on my parcel & let me know if any formality is pending from my end. With every passing day, time is becoming crucial as it needs to be delivered before September 6, 2020. Hope you understand.
                                    No information on the parcel for 3 weeks.

                                    - Rohit
                                    [protected]
                                    India Post customer support has been notified about the posted complaint.
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                                      Website: www.indiapost.gov.in

                                      My Brother sent me Face Mask for my protection from Covid-19 a few days back from the United Kingdom which was received in India on 31st of July but it shows that it been retained by customs at Chennai Foreign Post Office The tracking number is RZ[protected]GB. Please help me getting the shipment cleared the item is stuck in foreign exchange post office Chennai branch. I have been trying to get in touch with the office but no reply. So request...
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                                      Ajay8419
                                      Aug 24, 2020
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                                      This items not found
                                      JB[protected]IN
                                      JB[protected]IN
                                      Pls check and send me
                                      India Post customer support has been notified about the posted complaint.
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