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Updated: Dec 23, 2025
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India Post reviews & complaints page 212

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A
Abidali0909
Aug 28, 2019
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My courier (Tracking no: EN[protected]IN) stuck with canada toronto-a custom hold and extra information are showing as "awaiting presentation to border agency/s" since 18th Aug, 2019 and canada toronto office has not bothered to call/inform me regarding the same.
The tracking shows awaiting presentation to border agency/s. Its been almost 10 days since the packet reached canada via india post it is a most important wes document. Totally disappointed with their services! Kindly resolve the issue at the earliest
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    S
    santosharma
    from Kachhwa, Uttar Pradesh
    Aug 26, 2019
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    Address: 226030

    Dear Sir,
    My shipment RB[protected]SG is stucked at your office since 20/08/2019 as per online courier website.The shipment is from AliExpress, last status shows as

    “[protected].55
    India, KOLKATA FOREIGN LCAO, Transfer from office of exchange (Inb)

    [protected]:52
    KOLKATA AIR FOREIGN RLO BUILDING, Item Received”

    I would be extremely grateful for your help in expediting the Dilevery of parcel.

    You can contact me on email address as given undue for any quarry wrt to courier / upgrade.

    [protected]@gmail.com

    Thank you.
    +1 photos
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      A
      Ankit5145
      from Mohali, Punjab
      Aug 26, 2019
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      Address: Ludhiana, Punjab, 141010

      I am a philatelist my friends sends me the post and used to paste the stamps so that i can collect the used stamps and from last two times i found that stamps pasted on the packets are missing. Further to inform you that both the letters are sent from different location therefore this is a issue with the delivering post office not from where the packet is booked. For the ref. I am mentioning the current ems no. Ef[protected]in
      India Post customer support has been notified about the posted complaint.
      RF[protected]SG
      this is my tracking number
      tjhis parcel received in CHENNAI FOREIGN POST OFFICE and they sent to BANGALORE SUB FGN POST. i called to BANGALORE SUB FGN POST they didnt picckup call and its showing 45 days

      receiving speed post - Comment #3520440 - Image #0
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        R
        rekhaAK
        from Bengaluru, Karnataka
        Aug 26, 2019
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        Address: Bangalore, Karnataka, 560102

        I have posted my parcel (Rakhis) on 7/08/2019 to my brother with speed post. It should have been delivered to the concern address in 4 to 5 working days. I checked the online status of the consignment ek[protected]in which shows it reached at destination post office on 13/08/2019. They kept the parcel for four days with them. My brother went to post office on 14th but they did not hand over him the packet. After the festival over 17th they tried to deliver the packet. Delivery boy went to the address and spoke to the addressee. My brother asked why he did not deliver the packet on time? After hearing this he told come to post office and talk. After this post office return the packet back to me stating the reason that address is insufficient (Which is false). How can be the address insufficient when postman had a talked with the addressee. I raised the complain ([protected]) but the complain is closed without any clarification stating the packet is delivered on 22/08/2019. I have not paid rs 71 for the parcel to come back to me after 12 days. I can see how seriously the staff is concern about their customers and duties.
        India Post customer support has been notified about the posted complaint.
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          U
          UMESH amarpatan
          from Indore, Madhya Pradesh
          Aug 26, 2019
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          Address: Satna, Madhya Pradesh, 485775

          Dear team,
          I have submitted maturity docs on dated 08-may-2019 to amarpatan post office, but till date amount is not credit in my saving account.
          Details of policy :-

          Policy no :- r-mp-rw-ea-393471
          Policy holder name :- vidya patel
          Saving a/c :- [protected]
          Cif :[protected]

          Regards,
          Vidya patel
          Mob :- [protected]
          Email id :- umeshpatel. [protected]@gmail.com
          India Post customer support has been notified about the posted complaint.
          Aug 26, 2019
          Updated by UMESH amarpatan
          Dear Team,
          I have submitted Maturity Docs on dated 08-May-2019 to Amarpatan Post Office, but till date amount is not credit in my saving account.
          Details of policy :-

          Policy No :- R-MP-RW-EA-393471
          Policy holder Name :- Vidya Patel
          Saving A/c :- [protected]
          CIF :[protected]
          Initially the status did not move from mumbai sorting office. Later I visited bangalore gpo to enquire.

          The item RP[protected]SG is stuck for more than a month. I submitted all documents to customs, even after that it has not been dispatched to next post office.
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            D
            Divya Sri Sathya
            from Hyderabad, Telangana
            Aug 24, 2019
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            Address: Hyderabad, Andhra Pradesh, 50008

            I have not received my order it’s been a month the tracking showed me custom hold at mumbai sorting office how can it be a month for custom hold please deliver my parcel i need it urgently the tracking id is re[protected]kr please respond to my complaint it’s been over a month deliver it as soon as possible i can’t wait for the parcel so long for that parcel it’s in mumbai sorting office to get that to hyderabad it won’t take one month please send the parcel as soon as possible please it’s my humble request
            Thank u
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              M
              M Shakeel Khan
              from Mumbai, Maharashtra
              Aug 23, 2019
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              Address: C-18/4 NAPS TOWNSHIP MARORA DISTT BULANDSHAHR ( U.P.) INDIA PIN-203389, Bulandshahr, Uttar Pradesh

              I have purchased gps tracker from ali express and parcel reached to ghaziabad cso (Crc) sorting centre (Inb) on date 22 july 2019 as per tracking details of ali express consignment tracking number symy11478430 and parcel is stil in ghaziabad cso (Crc) sorting centre (Inb) on date 23 august 2019. Seller is mailing me to kindly contact to ghaziabad cso (Crc) sorting centre (Inb) to solve the problem. Tracking number and link as below,
              Tracking symy[protected] http://parcelsapp.com/en/tracking/SYMY[protected]
              India Post customer support has been notified about the posted complaint.
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                F
                Faiz Raza Khan
                from Mumbai, Maharashtra
                Aug 23, 2019
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                Address: near gandhi market indian post office piplani, Bhopal, Madhya Pradesh, 462022

                I send a parcel from bhopal indian post but it lost in satna. Parcel does not reach to reciever. I send it before 4 months i complaint everywhere but no reply from indian post and i send a teddy bear it is costly and i'll pay high charge for send parcel 500 rs and they dont return my sending money so please help me out and i want my money and compensation for lost parcel
                India Post customer support has been notified about the posted complaint.
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                  C
                  Cquark
                  from Jodhpur, Rajasthan
                  Aug 23, 2019
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                  My package with tracking number rb[protected]sg is stuck at dimc new delhi 110002 since 6/august/2019, they never attempted to deliver the package nor called me.

                  The package was imported via aliexpress so i am pretty sure my contact number is mentioned in the package.

                  In case my number is missing, contact no: [protected]

                  Moreover, their customer care and local post office don't pick up my call.
                  India Post customer support has been notified about the posted complaint.
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                    K
                    Keerthi Kiran1
                    from Hubli, Karnataka
                    Aug 23, 2019
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                    Resolved

                    courier stuck at dimc

                    Address: 174/C , VRC, Yadavagiri,Mysore-20, Mysore, Karnataka, 570020

                    My courier tracking number re[protected]kr is stucked at dimc since 20th july 2019. Also i don't get any updation since then. Kindly process it further towards delivery quickly as possible.
                    Phone number is [protected].
                    Name : keerthi kiran
                    Tracking details are as below
                    Jul 20 2019

                    04:52 pm

                    Transfer from office of exchange (Inb)

                    Dimc new delhi 110002

                    Jul 20...
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                    S
                    santoshkpt1
                    from Kolkata, West Bengal
                    Aug 22, 2019
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                    Address: 832104

                    Hi Team,

                    My consignment number is RM[protected]IN. This is for the New Pan card I applied for, which was posted by the PAN card Dept on on 20th July 2019 but till now the consignment not received at my residence address.When I complained the same to the India post dept toll free number today agent Ms. Riyanka told me that they did't get any complain for the same earlier. So that means they are waiting for the complain else they will not deliver.Also she suggest to go to the post office & check. Is this the correct way the India Postal dept. taking care for the Government ID Document to the candidate.The India post dept playing with me & till now not get any resolution.

                    Also they are not sure whether I will get the consignment further or not. Even they have as an formality raise the complain ID. But Ms. Riyanka told she is not sure after raising the complain toady when should I get my consignment even not sure when they will revert me back.If this is the condition of the Government Postal service then what is the meaning of the tracking details or speedpost. Need your help on the same within 24 hour, else I will take the help of the social media & Consumer court. as this is the important document which is going to miss/ Already missed by the India Speed post dept & this should be come to the notice in social media how the India post work today & how the post master doing his work correctly.
                    +1 photos
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                      S
                      sagnik222
                      from Kolkata, West Bengal
                      Aug 22, 2019
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                      Address: 103 Ashokgarh,DUNLOP (Opp. of DTDC), Kolkata-700108, Kolkata, West Bengal, 700108

                      Hello, my parcel from US was sent to GPO after clearance from Kolkata Custom, on yesterday. Today I saw the update parcel is out-for-delivery on around 10 AM, but in whole there was no body rang the bell or called me, yet few hours back i was surprised to see that they updated "parcel on hold" because "On Addressee Instructions"!!
                      My query is what does that meant?? Certainly the peon couldn't find the address but the above statement gives impression as-if they contacted me and I have rescheduled the delivery, and it's COMPLETELY FALSE, because nobody called me!!

                      Please deliver the parcel asap for god's sake!

                      Tracking id : CJ[protected]US

                      PS - I have realised India Post delivery gradually declining, they usually very ordinary but now-a-days purely pathetic! Please deliver the parcel without giving false reasons. THANKS
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                        M
                        Maaz Anwar
                        from Gurgaon, Haryana
                        Aug 22, 2019
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                        Address: Jamia Hamdard campus, New Delhi, New Delhi, Delhi, 110062

                        My speed post for sealed envelope (Tracking number : ed[protected]in) is stuck with canada toronto-a customs hold and extra information is showing as "awaiting presentation to border agency/s" since 12th august, 2019 and canada toronto office has not bothered to inform me regarding the same.
                        The tracking shows "awaiting presentation to border agency/s". Its been more than 10 days since the packet reached canada via india post. It is a very important wes (World education services) sealed envelope containing my transcripts and attested degree certificate meant for evaluation by wes. Totally disappointed with their services! Kindly resolve the issue at the earliest!

                        I submitted the sealed envelope on 5th august 2019 at jamia hamdard campus, new delhi, 110062 for speed post.
                        +2 photos
                        India Post customer support has been notified about the posted complaint.
                        Sir, my parcel RB[protected]SG is at dimc office and it's been 5days parcel is there please parceled it as soon as possible.
                        Indiapost stole my parcel contents, repacked and sent me. Few items are missing inside it. It shows it weighted 6240 gm but ince opened items wer missing and weight was not more than 4000 gms.
                        The parcel was all repacked nicely so it was not possible to know that it had been tampered.
                        My speed post for sealed envelope (Tracking number : ED[protected]IN) is stuck with canada toronto-a customs hold and extra information is showing as "awaiting presentation to border agency/s" since 11th February, 2021 and canada toronto office has not bothered to inform me regarding the same.
                        The tracking shows "awaiting presentation to border agency/s". Its been more than 15 days since the packet reached canada via india post. It is a very important wes (World education services) sealed envelope containing my transcripts and attested degree certificate meant for evaluation by wes. Totally disappointed with their services! Kindly resolve the issue at the earliest.

                        Thanks
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                          N
                          Nabeel Younus
                          from Bengaluru, Karnataka
                          Aug 22, 2019
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                          Address: 560075
                          Website: Indiapost

                          No update after the letter has left. These are letter from canada for college application and very important documents. Been more than one month since ive gotten any update. I have 2 trackings for these please check and let me know. Calling gpo or going there doesnt help. Please get this resolved asap and let me know how this can be resolved. I[censored] can release the letter asap from gpo i can get admission in the college.
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                            T
                            Tolia Jay
                            Aug 21, 2019
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                            Hi,

                            My parcel is also stuck and tracking details are as follows.

                            I have enquired with usps and they informed that they will check and get back.

                            Meanwhile, can someone tell me is there any way i can find out more details of my parcel to india. Could it be stuck in customs?

                            Usps tracking: ch[protected]us

                            Your item departed a transfer airport in indira gandhi intl, delhi, india on august 10, 2019 at 4:48 pm. The item is currently in transit to the destination
                            India Post customer support has been notified about the posted complaint.
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                              S
                              Sharon Sudhir
                              from Paravur, Kerala
                              Aug 21, 2019
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                              Address: Ernakulam, Kerala, 682307

                              Recently i purchased a custom made silver ring from ukraine. The ring cost me nearly 100 dollars. The order was placed by me on july and i received the package on 19th august 2019. I was simply heart broken to see my ring missing. I was furious and wrote to the manufacturer and he assured me that it was stolen once it entered our country.
                              When i dug deeper i found similar cases in the internet. I don't know why these people who are responsible for safely delivering the package resorting to such dishonourable acts.
                              Shame indian post... And that shame also falls on the country's name.
                              Is there any way to help me, my good sir?
                              India Post customer support has been notified about the posted complaint.
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                                V
                                Varuna G.P
                                from Bengaluru, Karnataka
                                Aug 20, 2019
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                                My parcel is stuck with the status showing "Transfer from office of exchange (Inb). Next stop Bangalore Sub Fgn Post India, KOLKATA FOREIGN LCAO".

                                Its been almost 20 days without any update. The parcel should not be taking this much time for dispatching.

                                Better to merge indian postal services with DHL or Fedex for providing better services if they are not capable of doing their job.

                                Please find the attachment and the tracking number.
                                Tracking number is RP[protected]CN
                                +1 photos
                                India Post customer support has been notified about the posted complaint.
                                Aug 22, 2019
                                Updated by Varuna G.P
                                Thank you for notifying the India Post Customer, how long this will take from now ? Where is the parcel now ? what is the status ? Can you please give me info on that ?
                                Aug 27, 2019
                                Updated by Varuna G.P
                                It's been almost 30 days and not moving
                                Its been 16 days there is no further update on my parcel . It shows bagged at delhi airport but no further update . India post too slow they should be productive RP[protected]IN

                                transfer from office of exchange (inb). next stop bangalore sub fgn post india, kolkata foreign lcao - Comment #3516963 - Image #0
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                                  P
                                  pub g fashion corner
                                  from Mumbai, Maharashtra
                                  Aug 20, 2019
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                                  Address: Amritsar, Punjab, 143001

                                  I sent one registered parcel from Shrirampur. Booking. Date 13/8/19
                                  Recieved on 20/8/19
                                  I sent some gift item in it one leather bag one leather purse and one wrist watch of worth RS 10000
                                  While booking I wrote description as clothes., Staff Person who stole my material from bag was smart he or she. Inserted old cloths in place of it. Now 3 items of 10000 price are missing. In parcel one watch. One bag, one purse I need my all items back other wise I will go with legal way court. Through. Becoze I m also advocate. So take into consideration or responsible person have pay very hard for it.
                                  +4 photos
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                                    K
                                    kesskoppel
                                    Aug 20, 2019
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                                    Address: Atilagaon, Jorhat, Assam 785001, Indien, 785001

                                    Dear ladies and gentlemen!

                                    The dhl package cy[protected] de from berlin, germany to india was delivered to our family in assam, india, only after the package inquiry request of mrs. Köppel, our friend, (After over one month!), but empty * - nevertheless a subsequent payment (!!!) of 15, 000 ins (190, 00 €) from the indian post office officials, which of course i refused. I could not and did not want to pay.
                                    No olympus camera. Nothing.

                                    The package originally weighed a gross 3, 4kg. (Net 2.2kg) - see below: customs declaration and links, which also shows the original contents of the package - now the package weighed 1kg! It is the only package and packaging weight!

                                    Best regards
                                    Niku boruah and family attachment
                                    Kerstin k. Koeppel

                                    Links and addresses

                                    customs declaration/zollerklärung with contents of the package package tracking: https://packagetrackr.com/track/india-post/CY[protected]DE… https://dhl.de/de/privatkunden/pakete-empfangen/verfolgen.html?piececode=CY[prot... photos of the package: https://ton.twitter.com/1.1/ton/data/dm/[protected]/[protected]/2nU6W4gs.jpg:lar... https://ton.twitter.com/1.1/ton/data/dm/[protected]/[protected]/YLS5TBvO.jpg:sma... https://ton.twitter.com/1.1/ton/data/dm/[protected]/[protected]/9fYXVe4D.jpg:lar... https://ton.twitter.com/1.1/ton/data/dm/[protected]/[protected]/K5MNFVSV.jpg:lar... https://ton.twitter.com/1.1/ton/data/dm/[protected]/[protected]/ng03qhMz.jpg:lar... information: india post +[protected]contact head post office, jorhat address: atilagaon, jorhat, assam 785001, india +[protected]. https://indiapost.gov.in/VAS/Pages/Content/ContactUs.aspx

                                    -

                                    _ sender

                                    Kerstin k. Koeppel

                                    13088 berlin

                                    Graacher str. 6

                                    Germany

                                    E-mail: [protected]@googlemail.com

                                    Abroad!!!

                                    _

                                    Receiver

                                    Bubo boruah

                                    C / o late nanda boruah

                                    Village deodhai gaon, dewri chuck..

                                    785683 dist. Sibsagar

                                    State assam country india

                                    Contact mr. Niku boruah +[protected]
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                                      milarpi
                                      from Mumbai, Maharashtra
                                      Aug 20, 2019
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                                      Address: Dhanbad,Qtr No-38H,Railway Colony,Loco Bazar,Pathardih-828119, Dhanbad, Jharkhand, 828119

                                      Dear sir/mam,

                                      On 31.05.2019 a consignment was book by the name sanjeev kumar singh con no-ja[protected]in which was supposed to received at dhanbad, qtr no-38h, railway colony, loco bazar, pathardih-828119, but till dated parcel is not received by sanjeev kumar singh.

                                      I have been visited post office (Dhanbad/pathardih) quite many time but have not received any satisfactory answer from your team at dhanbad & pathardih.

                                      Request to you kindly intervene into this matter and provided me the current status of my parcel.
                                      +1 photos
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