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India Post Customer Care
Ministry of Communications & Information Technology
Customer satisfaction rating: 21%
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5311
COMPLAINTS

India Post Customer Care

Ministry of Communications & Information Technology

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Address
Meghdoot Bhawan, Link Road
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2466
down
1086

Phone:
Phone:
up
1201
down
510

Mobile:
Mobile:
up
536
down
282

Fax:
Fax:
+91 61 2222 5011  
+91 77 1223 3194  

Additional info
Regional Contacts

Andhra Pradesh
Dak Sadan, Abidas, Hyderabad – 500001
Tel: +91 40 2346 3636
Fax: +91 40 2474 7282

Assam
4th Floor, Meghdoot Bhawan, Panbazar, Guwahati – 781001
Tel: +91 36 1260 3636
Fax: +91 36 1254 4838

Bihar
Patna GPO Complex, Patna – 800001
Tel: +91 61 2222 5051
Fax: +91 61 2222 5011

Chhattisgarh
Tel: +91 77 1223 3400
Fax: +91 77 1223 3194

Delhi
Meghdoot Bhawan, Link Road, New Delhi – 110001
Tel: +91 11 2362 0144
Fax: +91 11 2362 7114

Gujarat
Khanpur, Ahmedabad – 380001
Tel: +91 79 2550 5424
Fax: +91 79 2550 5275

Haryana
107, The Mall Road, Ambala Cant. – 133001
Tel: +91 17 1260 3100
Fax: +91 17 1260 3736

Himachal Pradesh
Kaithu, Shimla – 171009
Tel: +91 17 7262 9000
Fax: +91 17 7262 0351

Jammu & Kashmir
GPO Complex, Residency Road, Srinagar – 190001
Jammu
Tel: +91 19 1254 2878
Fax: +91 19 1256 1746
Kashmir
Tel: +91 19 4245 2528
Fax: +91 19 4245 2036

Jharkhand
Doranda HO Complex, Ranchi – 834019
Tel: +91 65 1248 2345
Fax: +91 65 1248 0153

Karnataka
Beaulieu, Palace Road, Bengluru – 560001
Tel: +91 80 2239 2523
Fax: +91 80 2220 2607

Kerala (for Kerala and Lakshadeep):
Thiruvananthapuram – 695033
Tel: +91 47 1230 8300
Fax: +91 47 1230 6500

Madhya Pradesh
Bhopal – 462012
Tel: +91 755 255 0838
Fax: +91 755 255 6547

Maharashtra (For Goa, Maharshtra and Dadra & Nagar Haveli):
Mumbai GPO Building, 2nd Floor, Mumbai – 400001
Tel: +91 22 2262 0049
Fax: +91 22 2262 0829

North East (All North-Eastern States except Assam and Sikkim):
Shillong – 793001
Tel: +91 36 4222 3800
Fax: +91 36 4222 3034

Orissa
Bhubaneswar – 751001
Tel: +91 67 4239 2000
Fax: +91 67 4239 4790

Punjab (For Punjab and Chandigarh):
Sandesh Bhawan, Sector – 17/E, Chandigarh – 160017
Tel: +91 17 2270 6700
Fax: +91 17 2272 1670

Rajasthan
Sardar Patel Marg, Jaipur – 302007
Tel: +91 14 1237 2020
Fax: +91 14 1236 6151

Tamil Nadu (For Tamil Nadu and Pondicherry):
Anna Road, Chennai – 600002
Tel: +91 44 2852 0367
Fax: +91 44 2852 2119

Uttar Pradesh
4, Hazratganj, Lucknow – 226001
Tel: +91 52 2262 2000
Fax: +91 52 2261 6855

Uttarakhand
Dehradun – 248001
Tel: +91 135 265 8396
Fax: +91 135 265 0065

West Bengal (For West Bengal, Sikkim and Andaman & Nicobar Islands)
Yogayog Bhawan, P-36, C.R. Avenue, Kolkata – 700012
Tel: +91 33 2212 0070
Fax: +91 33 2212 0811

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Customer satisfaction rating
21%
Complaints
5311
Pending
0
Resolved
1113
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India Post Complaints & Reviews

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 kaushal almora
This article no AD[protected]PM was booked to me on 26.3.15 frm Kadugodi Extention SO but no update from 29.03.15 neither it has been delivered to me.the last update is on 29th march from Palam TMO says that bag despatched to new delhi RS tmo ..article did not reached Almora uptill 02.04.15. please take it as urgent because i need this article urgently thanks kaushal kishor saxena milan chawk lala bazar almora distt almora pin 263601 mob [protected] land line [protected] email. [protected]@hotmail.com

Complaint Status


[Apr 02, 2015] India Post customer support has been notified about the posted complaint.
Complaint comments  Add a commentComplaint category Movement & Delivery

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    India Post — Loss Of Parcel

     Vineetajewels Dhirendra Singh
    I Booked Speed Post Parcel For USA on 9th Feb 2015 at ghaziabad (U.P.)Sahibabad Post office vide Speed Post Booking Ref #...
    Complaint category Postal & Delivery Services

     vicmer
    Dear sir/madam, I had worst experience in marathahalli branch, b'lore on 30th march 2015 I submitted the form but as of now A/C is not opened I checked with the branch they said server is down from 30th march till now if I could not deposite the amount today I will loose this year benefits & not only myne more than 50 people faced the problem.please resolve the this issue as soon as possible and help me to get the this year benefits. Thanks & Regards, Victor [protected]

    Complaint Status


    [Mar 31, 2015] India Post customer support has been notified about the posted complaint.
    Complaint comments  Add a commentComplaint category Other

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       jitm
      I have booked Speed Post Parcel on 20th March 2015 at Jamnagar (Gujarat) Head Post Office vide Speed Post Booking Ref # EG[protected]IN. The same is reached to the destination post office on 22nd March 2015 as per Tracking Data. The same is not delivered to the Addresee till date. I have lodged online complaint for the same on 25th March 2015 at Post website vide complaint No. [protected]. It is remained unanswered till date.As per last status at Post website is "22/03/2015 20:41:17 NSH GURGAON Bag Opened" You are requested to expedite early delivery of my parcel/Resolve complaint

      Complaint Status


      [Mar 30, 2015] India Post customer support has been notified about the posted complaint.
      Indian Post has no curtsy to acknowledge the complaint. There has been no response from their side since lodge of online complaint. Their way of working is lethargic and attitude is we are above all and the consumer are their mercy. May be top brass would be good and mean business but all the lower and middle hierarchy has this type of attitude.
      Complaint comments  Add a commentComplaint category Postal & Delivery Services

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         Goffar Ali Sarkar
        I have posted a letter on 25th March, 2015 at 19:47 by speed post from Kolkata GPO. The Item was bagged and Bag Despatched to NSH KOLKATA AIRPORT on the same date at 20:03:39. The bag was received at NSH KOLKATA AIRPORT on 25/03/2015 at 22:08:22. But It isnot despatched from there. I track my speed post and saw this. I send this to the bellow address To The Chairman, Department of Electronics and Communicatio Engineering Alighar Muslim University Alighar-202002 My Booking ID is: EW[protected]IN The last date to reach the letter is[protected]. I send this letter to apply for M Tech. Sir Please do something. My contact Details: Email :goffar.[protected]@gmail.com Ph No: [protected]


        MY PERCEL IS AT NSH KOLKATA AIRPORT FROM 25-03-2015

        Complaint Status


        [Mar 28, 2015] India Post customer support has been notified about the posted complaint.
        Complaint comments  Add a commentComplaint category Other

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           mahe464037
          I M MAHENDRA KUMAR SONI . MY COMPLAINT IS REGARDING PASSPORT. MY PASSPORT HAS BEEN DSPATCHED ON[protected] THROUGH SPEED POST WHEN I CHECKED THE STATUS IT ONLYSHOW THE DATE[protected]. THERE IS FURTHER NO PROCESS AFTER THIS AND I HAVE YET RECECIVE MY PASSPORT. I AM FROM REWA (MP). PASSPORT IS STUCKED ON ICH SATNA .PLZ HELP. TRACKING NO.- PP[protected]IN MY MOBILE NO.- [protected]


          passport not receiving

          Complaint Status


          [Mar 28, 2015] India Post customer support has been notified about the posted complaint.
          I am facing the same problem. My passport was dispatched from Bhopal passport office on 29/06/15 and has been stuck in ICH Satna since 02/07/15. Please let me know if you got your passport and what did you do for it.

          Complaint comments  Add a commentComplaint category Passport Services

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             shyama1088
            A parcel was sent from mumbai to kurali distt mohali on 04-03-15 . Parcel no is CM[protected]IN but till now it has not been received. When tracking it on official site of india post its showing that it has been delievered at jungpura delhi. How could it be delievevered at jungpura? I have also complaint about it one week ago so please solve this matter asap.

            Complaint Status


            [Mar 27, 2015] India Post customer support has been notified about the posted complaint.
            Complaint comments  Add a commentComplaint category Other

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               Mahadev sn
              We have 05 rd/sb account in VV Nagar, Belgaum. I have given application to transfer these accounts to post office khanapur on 05 Mar 2015. Post office Khanapur forwarded to VV Nagar, Belgaum. On 27 Mar 2015 when I visited the post office khanapur they told me that the pass book are returned without remarks. On 05 Mar 15 the dealing clerk told me this is not their work to send and do the correspondence. This is work of VV Nagar, Belgaum. However when I requested whoever it the duty of your work. initially irricked by my word latter he accepted it. After 22 days I received my rd\sb passbooks without any remarks by post office khanapur/vvnagar, belgaum. Why this happens in post office.

              Complaint Status


              [Mar 27, 2015] India Post customer support has been notified about the posted complaint.
              Complaint comments  Add a commentComplaint category Government Organizations

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                Indian Postal Service — not delivery of parcel

                 Ghanshyam K Gupta
                Sir... I purchase bedsheets from Naaptol but item was not upto standard then we send same item through parcel vide CT[protected]IN...
                Complaint category Postal & Delivery Services

                 AmitKhatana
                Hi, Respectfully, I am asking question to consumer complaints because my password dispatch in my address in 21-Nov-2014. But till date not receive me. I complain in http://www.indiapost.gov.in/ site but not me correct report regarding my post.my complain no is [protected].so give me stagnation now what i do. Regards, Amit Kumar Email: [protected]@gmail.com Ph.-[protected]


                miss my passport by indian post
                Complaint comments  Add a commentComplaint category Postal & Delivery Services

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                   zagian
                  This is to state that.your reg.post office agent Damodar R kulkarni Reg. no. 5211/95 is the most ridiculous, deceiving character, misbehaving, not professional, cheated me by giving wrong info regarding the Fixed deposits & not providing service in time.He withdrawing our MIS money in time and giving me after 2 months after rotating that money for interest from other personals.Almost he has cheated all in this area.Request to cancel his registration & give chance to some qualified personals waiting in Q

                  Complaint Status


                  [Mar 26, 2015] India Post customer support has been notified about the posted complaint.
                  Complaint comments  Add a commentComplaint category Business & Finances

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                     Krishna Saw
                    Hello, Why www.indiapost.gov.in website doesn't work. Do you have some restrictions set that only indiapost employee can access and no customers can browse the website . Or there are no IT people to support this website.AS a customer may i request you to make sure that website is up and running. Regards Krishna
                    Complaint comments  Add a commentComplaint category Postal & Delivery Services

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                       neha roy
                      I HAVE BOOKED A PERCEL ON 12/02/15 FROM Badkulla S.O. PERCEL WEIGHT IS 212 g.m. TILL THE DATE INDIA POST DIDN'T DELIVERED THE PERCEL AND ALSO NOT SHOWING STATUS PROPERLY IN TRACKING RESULT. I HAVE LAUNCHED A COMPLAIN BUT THEY ARE NOT RESPONDING EVEN.MY BOOKING NO IS-EW[protected]IN.

                      Complaint Status


                      [Mar 25, 2015] India Post customer support has been notified about the posted complaint.
                      Updated by neha roy Apr 10, 2015
                      non delivery of consignment, tracking no-EW[protected]IN
                      I


                      Booked
                      at


                      Booked
                      On


                      Destination

                      Pincode


                      Tariff


                      Article

                      Category


                      Delivered
                      at


                      Delivered
                      on


                      Badkulla S.O


                      Date


                      Time


                      Office


                      Event


                      12/02/2015


                      12:03:53


                      Badkulla S.O


                      Item Booked


                      12/02/2015


                      14:03:01


                      Badkulla S.O


                      Item bagged for ICH RANAGHAT


                      12/02/2015


                      14:05:35


                      Badkulla S.O


                      Bag Despatched to ICH RANAGHAT


                      12/02/2015


                      20:03:54


                      ICH RANAGHAT


                      Bag Received


                      12/02/2015


                      20:04:20


                      ICH RANAGHAT


                      Item Received


                      12/02/2015


                      20:04:20


                      ICH RANAGHAT


                      Bag Opened


                      12/02/2015


                      21:06:21


                      ICH RANAGHAT


                      Item bagged for NSH KOLKATA
                      AIRPORT


                      13/02/2015


                      04:36:01


                      ICH RANAGHAT


                      Bag Despatched to ICH RANAGHAT


                      13/02/2015


                      08:30:33


                      NSH KOLKATA AIRPORT


                      Bag Received


                      13/02/2015


                      10:14:23


                      NSH KOLKATA AIRPORT


                      Bag Opened


                      13/02/2015


                      10:14:24


                      NSH KOLKATA AIRPORT


                      Item Received


                      13/02/2015


                      15:33:03


                      NSH KOLKATA AIRPORT


                      Item bagged for NSH RAIPUR


                      13/02/2015


                      19:48:39


                      NSH KOLKATA AIRPORT


                      Bag Despatched to NSH RAIPUR


                      NOT DELIVERED
                      Date


                      Time


                      Office


                      Event


                      12/02/2015


                      12:03:53


                      Badkulla S.O


                      Item Booked


                      12/02/2015


                      14:03:01


                      Badkulla S.O


                      Item bagged for ICH RANAGHAT


                      12/02/2015


                      14:05:35


                      Badkulla S.O


                      Bag Despatched to ICH RANAGHAT


                      12/02/2015


                      20:03:54


                      ICH RANAGHAT


                      Bag Received


                      12/02/2015


                      20:04:20


                      ICH RANAGHAT


                      Item Received


                      12/02/2015


                      20:04:20


                      ICH RANAGHAT


                      Bag Opened


                      12/02/2015


                      21:06:21


                      ICH RANAGHAT


                      Item bagged for NSH KOLKATA
                      AIRPORT


                      13/02/2015


                      04:36:01


                      ICH RANAGHAT


                      Bag Despatched to ICH RANAGHAT


                      13/02/2015


                      08:30:33


                      NSH KOLKATA AIRPORT


                      Bag Received


                      13/02/2015


                      10:14:23


                      NSH KOLKATA AIRPORT


                      Bag Opened


                      13/02/2015


                      10:14:24


                      NSH KOLKATA AIRPORT


                      Item Received


                      13/02/2015


                      15:33:03


                      NSH KOLKATA AIRPORT


                      Item bagged for NSH RAIPUR


                      13/02/2015


                      19:48:39


                      NSH KOLKATA AIRPORT


                      Bag Despatched to NSH RAIPUR
                      Complaint comments  Add a commentComplaint category Movement & Delivery

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                         mohd laeek
                        sir, my name is AYSHA BEGAM I am resident of G-12/240 SANGAM VIHAR NEW DELHI-110080.sir nowadays we are suffering from one problem.our postman not giving me my RATION CARD or any documents and it is happening since that when my son refused him to give money rather than licence then he said " I will teach you a lesson ', and sir now he is giving ration card to other except me.I have already checked my RATION CARD on net its made. sir i attached copy of my ration card which i downloaded with this letter and plz, sir take act against postman as soon as possible ..thank you

                        Complaint Status


                        [Mar 25, 2015] India Post customer support has been notified about the posted complaint.
                        Complaint comments  Add a commentComplaint category Postal & Delivery Services

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                           kaustubh tiwari
                          Dear Sir/Madam, I am unable to track registered post sent on 23/02/2015 from Jaipur to local Jaipur. The registered post reciept numbers are: RR[protected]IN. I tired to trace it online but there is no option availble to track the registered post on the official website of India post. (http://www.indiapost.gov.in/) Also there is no need to mention the lethargic attitude of the Post office staff for helping out to track the post. Kindly help me in to try and locate the post. Regards, AShiah tiwari
                          Complaint comments  Add a commentComplaint category Other

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                            India Post — Postman not delivering the letters

                             Madhav Awana
                            this is to inform you that I am Madhav awana R/o awanas near kaushik market behind S.K.2 Village Gejha sector 93 noida, I...
                            Complaint category Products & Services

                            Indian Post — Delivery Attempted: Missent | Face Status , Fact is that nobody attempted

                             Sec 56, Gurgaon
                            Detailed Track Events For EC[protected]US Date Time Office Event 11/03/2015 11:01:00 Origin Office Item Booked 12/03/2015 22:20:00 ISC...
                            Complaint comments  Comments  (16)Complaint category Postal & Delivery Services

                             abhibabu
                            Sir, i post a Registered letter on 16/03/2015 from GURGAON HO to Destination office SADAQUAT ASHRAM PATNA BIHAR .Registered number is " RH[protected]IN " but till date my letter is not receive so i request you please do needful. Applicant details ABHISHEK KUMAR SREEVASTAV ESIC HOSPITAL RIICO IND AREA PLOT NO.-1202 SEC-29 PHASE-3 BHIWADI DIST.-ALWAR RAJASTHAN-301019 Mob no.-[protected] Address of destination post office ARUN KUMAR SHRIVASTAVA ACCOUNT DEPT. KURJI HOLY FAMILY HOSPITAL PO.-SADAQUAT ASHRAM PATNA BIHAR -800010.

                            Complaint Status


                            [Mar 20, 2015] India Post customer support has been notified about the posted complaint.
                            Complaint comments  Add a commentComplaint category Postal & Delivery Services

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                               neha_a27
                              respected sir,
                              it is inform to u that i summited cheque no(AC958036) dated[protected] amount (42508) in kavi nagar ghaziabad sub post office to collect the amount from bulandshar head post office, but till now my amount not receive in my account.
                              i m sending many reminders but no one body responding..

                              kindly take an action againts concerned authority and instructs them to return our money with interest


                              vivek kumar
                              A- 27 Gagan Enclave Ghaziabad

                              ([protected], [protected])

                              Complaint Status


                              [Mar 20, 2015] India Post customer support has been notified about the posted complaint.
                              Complaint comments  Add a commentComplaint category Government Organizations

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                                 Rajeevan P
                                Dear Sir, A registered letter containing Pension payment order along with connected documents pertaining to the undersigned was forwarded to CHIEF MANAGER, CENTRAL BANK OF INDIA CPPC, II FLOOR, MUMBAI MAIN OFFICE BLDG, MG ROAD, NAVI MUMBAI. on 08/01/2015 by ASC RECORDS (SOUTH) BANGLORE through regd. RL NO. 86518 dtd.08 01 2015. Same not yet received at the addressee. Please intimate disposal of the same earliest.. Thanking You Date: 19/03/2015. DINESAN N V MOB. [protected] [protected]@gmail.com

                                Complaint Status


                                [Mar 19, 2015] India Post customer support has been notified about the posted complaint.
                                Complaint comments  Add a commentComplaint category Employees

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