India Post Complaints & Reviews

My speed post is showing at palam tmo from last 4 days and showing dispatched to ghaziabad nsh. And no further tracking is available for the package. Is it lost in the transit? Please check because it is really important government document and must have reached by now. It's been dispatched from mumbai on 2nd feb. Kindly check and update the tracking. Tracking no. Em[protected]in

Hi, i received a message on 6th feb 2019 at night with subject imdopbnk saying the following :

Account no. Xxxxxx4269 credit with amount rs. 14453.00 on[protected]. Balance: rs.74453.00. [in3065430]

Account no. Xxxxxx4269 debit with amount rs. 74453.00 on[protected]. Balance: rs.0.00. [in3065438]

Account no. Xxxxxx7458 debit with amount rs. 26133.00 on[protected]. Balance: rs.48420.00. [in3096891]

Tracking details - ru[protected]nl,
My parcel was to come from netherlands post international to india post morar h. O.
After the parcel was delivered to morar ho on 24-10-18. The postman milin kumar sharma delivered the parcel to wrong address i. E. G6/52 without calling or informing me.
For more than a month i did not even know about the parcel and i kept waiting that as it is coming from foreign it might be taking time.
But when i contacted the website in december they said it was delivered. It took time to get information from them about which courier service was involved.
Then when i found out in january i have been trying to retrieve the parcel from the wrong address and from the postman and now he says that it is his mistake but now what can he do about it.
Postman name - milin kumar sharma. Postman phone number - [protected]. My parcel was delivered to wrong address i. E g6/52, windsor hills, gwalior. I went there to receive my parcel but did not get.
So now i am complaining here. Please help we retrieve my parcel from g6/52, windsor hills, gwalior or help me get a refund of parcel.

I had ordered a cheque book from sbi which was send through speed post with consignment no AT[protected]IN. it was send on 28th of january and after 9 days on 6th of february its still showing on transit . since then i have been continuously calling these huys and trying to resolve the problem but in vain. kindly do the needful. im so tired with the speed post . you should seriously consider naming it the other way around

My National Saving Certificate, Maturity Date- 18.11.2018. Total - 30000/-, SL NO- (1) 27 EF 856000, RS-10000.(2) 27 EF 856001, RS- 10000. (3) 27 EF 856002. after submit in SIVSAGAR(ASSAM) Main Post Ofice no any pament me till now, today I Phone Call to Post Office discus about it but no any positive result from office, my agent says that some post office employ do not work his duty properly, employ are no work regularly so kindly pay the pament me as soon as posible.

Your early action is kindly Solicited.

Regards,

DULAN GOGOI
SURAT, GUJARAT.
PIN NO- 394518

I had ordered few items on aliexpress. The tracking shows its with india post. Its more than a month now, i have not received the parcel and also the site is not updated with status.

How can we get india post to update me with the status of my parcel.

Can the postal office help me identify the location of parcel. It should not take more than 5 days to deliver

On 28 jan it booked on bhubaneswar with tracking number - eo[protected]in from there it received on 30 jan in palam tmo but from 30th jan there is no update of my parcel. Why it take longer days to deliver the parcel. As it almost more than a week still it stuck there.
Please kindly help to get the parcel as soon as possible as i need the parcel urgent

Hell sir/maam
I have send a speed post from gandhinagar to guwahati and the consignment number for the post is eg[protected]in, it's really emergency the speed post was about to deliver at 3 of february but speed post not devliverd yet and the last day for my submission of documents is on 6th of february, kindly do me favor and send the post as soon as possible..

My voter id dispatched on 26/12/2018 and its shown on indiapost site that it delivered on 01/01/2019. But postman not delivered till date that is 05/02/2019. Aur post office jake pata chala ki postman apne ghr pe rakha hua hai. Ved prakash nam hai post man ka. Delhi gpo se appointed hai.
Tracking id hai ed[protected]in.
Inke khilaaf sakht se sakht kadwai joni chahie. Ye apne paas rakhkete hai saman phr public ko pareshan karte hai aur jb dene aate hai to pese maangte hai
Aur ek sawal post office se ye speed post ka kya mtlb hai?

Respected sir/ madam
When i go for enrollment of aadhar card to sub post office nerpinglai 444707.
From six month some technical problems they refuse to enroll aadhar card in their office.
My village population is about more than 25 thousand.in our village only one permanent aadhar registration center is in sub post office nerpinglai 444707
If the post officers refuse to enroll aadhar card the people have to go tahatil or district level office so i kindly request you to start aadhar registration in nerpinglai sub post office 444707
Thank you

The above mentioned speed post is showing "item received at palam village s. O". Why is it not delivered till date? It is a very important package relating to a court / legal case.

It was addressed to m/s greenbay infrastructure limited, rz-d-5, mahavir enclave, new delhi - 110045.

Pl have the item delivered immediately and confirm.

Regards,
Rahul bhatia (Sender)
+[protected]

I have posted my parcel on 25th jan from majuli to chawkhat 785101. The track has been seen at chawkhat since 4 days. But still didnot arrived to receiver home. It's so urgent for me. I expect to be paid the full compensation available on the iteam as soon as posible. I am extreamly disappointed in chawkhat 785101 post office. Punished this post office

Speed post number ja04659154in sent by sbi on 31st january, addressed to me, namely, d. N. Kumaraswamy, 307, sai palce apartments, 17th main road, b. O. B colny, j. P. Nagar 7th phase, bangalore 560078, still not received till today 4th february, 2019. Kindly look into this. The information of the speed post details wre sent sent through sms by ad - sbi dgt

Sir,
Just before i was trying to track my parcel vide awb cc[protected]sg as below todays tracking status. When i called to india post customer care phone[protected], she replied that your parcel is under delhi custom, i asked to provide the reason why hold this parcel by delhi custom department. She replied no idea and you have to contact custom department when i asked to provide custom department phone no or contact information she said i am transferring the line to my senior manager he will reply your all queries but no one picked up the phone after transferring the line and i was holding the phone line approx half an hour the same has repeated two times. When i tried to filled online complain, i found some error msg pls see below screen shot.
I searched again and found another phone number toll free call centre[protected]For international mails), i tried many times to call this no but no one is picking the phone.

Deputy director general (Pg & qa), dak bhavan, sansad marg, new delhi — 110001. [protected]@gmail.com[protected]Tel),[protected]Fax)
The above no is also found and called but the same thing no one is picking the phone.

Hope you will help out to deliver my parcel asap and improve your system so that no one will face the same problems.
Thanks
Anand
Mobile [protected]

Dear all,

Let me share you our experience of visiting india post-fatasil ambari, fayal ahmed rd, ambari road, fatasil ambari, guwahati, assam 781025, india for the purpose of opening a post office savings account.

The day we first visited the place we asked the officer in charge to provide us forms for the purpose of opening post office savings account which which replied to us that they have no forms are available to them for now. They are waiting forms to come to them from other places. They asked us to come week later. Then we asked them whether forms downloaded from india post website will be ok for account opening to which they replied as to be ok. We returned back to home, downloaded the forms from official website and filled the same as instructed.

Next day we visited the place with our duly filled forms and all the identity and address proof documents. Upon giving the forms to them to our surprise they told us that now passbook in not available with them so account can not be opened by them. They asked us to come next month.

What the hell is going on? We returned home losing our time and efforts.

If they do not have passbook printed nor do they have forms for savings account opening what they are all doing there. All forms can easily be downloaded over internet, these people do not have such awareness, knowledge or any form of basic understanding of the work they are supposed to do. What kind of training and guidelines are provide to them? Even a child can download a form from internet. On what basis they are selected for these govt jobs? Or no basis is required for selection in govt jobs? If the passbooks are not available with them can't them order them before they are exhausted. They should always maintain a buffer for everything so that normal function of the post office does not gets hampered. What the post office head master is doing? Can't they look after what is required in the post office?

We have found them to be typical government employees with similar level of laziness and negligence towards work. Their behaviors are most of the time very rude.

Their phones never work and they won’t do a dime out of their required duties. I think the problem is that these all designations and salaries they get are not performance oriented instead they are based on years of service. The more number of years they have worked, the higher in rank they could get and so on.. Hence when there is no reward based on customer satisfaction or performance of an employee, no one cares about behaving well with fellow users of these government services. And the problem is, they know that they won't get punished. Even if someone manages to lodge a complain, the authority (God knows who is that!) will never tell them to behave properly.

Most of the time shipments reaches the post office but they are kept for many days and delivered after 10-20 days. No shipment reaches within 1/2 days because the postman was too lazy to deliver the parcel and kept it in the post office itself for a few days! These people are so lazy that you can never expect delivery within 1/2 days. Many times people order medicines which are not available nearby markets. When will these guys be little serious about things? Or are they trying to make sure that nobody wastes money on india post and start posting on dtdc etc?

No matter whether you are sending item through speed post or the registered parcel, postman will never call you before the delivery attempt. If you are not at home then you will miss it. The second attempt is sometimes delayed by 3–4 days. Its not the ideal situation.

Seriously, india post have a terrible service.

I am extremely doubtful about the success of indian post payment bank.

The work culture of an organization can’t be changed easily.

It is almost impossible to change the characteristic of a government organization in india because their pay, perks and job is secured.

Today these govt dept. Have become sick and a black hole to shrunk taxpayer’s money.

Post office employees can’t change its behavior because their job is secured.

I would like to see india post succeeding in future.

However, it would not be less than a miracle if that happens.

So with this mail we want to request government of india and all the concerned officials to take appropriate measures to resolving all the above mentioned issues with india post.

From
Ashok sharma
Guwahati, assam
+[protected]

Eh[protected]in no consignment is retested at rohtak so to deliver for pilani pin code on 21/01/2018 after even one week it is not delivered and online tracking shows location at jaipur from previous 12 days i have registered a complaint online no [protected] but there is no progress at all please solve my issue otherwise i have to move toward cunsumer court

Dear everyone,

please note that some spooky/spam calls are coming stating that they are from CONSUMER FORUM and willing to refund your money as the issue has been resolved or the order has been cancelled. Thay will ask your UPI id and send you some notification. Please do not entertain these kind of calls and never clcik on any notificaion. Your hard earned money will be transferred to them instantly. Even if you do not have any UPI id they will ask you to go to google PLAY STORE and install 'Any Desk Remote'. If you do that, they will get access to your mobile/pc/laptop. Please do not install that.
Always remember so many spammers are there to loot your money. Please educate others too.
NOTE: I got the phone frpm a Mobile number :9546***159. If you get any call from this number stating that he is from CONSUMER FORUM to resolve your case, report to police immediately.

Dear sir,
I posted a parcel on 23rdjan 2019 to jaipur from india post office, sadarjung enclave, delhi. I have been tracking it, but its showing bag dispatched to nsh jaipur from 24th january. Its been a very long time now. I was told it will be delivered in next 3 days but more than 10days now. My consignment number is ed[protected]in.
Kindly request the concerned department to look into the matter and let me know the status immediately.

Sir, my father had sent me a very valuable item through speed post from katni, mp. Dated 28/01/18 post number ei[protected]in.
When i received the post today, on 02/02/19, i found the packing distorted and then the item sent was missing in the post.
Its is really shameful that such act has been committed in the reputed national department.
Please take immediate action as soon as possible and enquire about the matter.

I had ordered a product from overseas and it is meant to be connected through indian postal service. And i aint got words to say, when i track the progress, quite shocked, right to the core in fact. Cant believe the fact that it is been going round and round and it has been nearly 2 months since then. Attaching screenshot and just wondering if it would be delivered within this life of mine; as i will be travelling abroad soon and i am totally feeling stupendous when i think about the service. I am posting this on 2 feb 2019.