India Post Complaints & Reviews

Sub: Complaint regarding Parcel received from Local Post Office

Sir/ Madam,
I bring to your notice that the Parcel received on 07th April, 2016 by my dad at my home was already been paid online including shipping and custom duty charges. In my absence, my dad received the parcel and paid rupees Three thousand three and eleven only, to the postman. When my dad came to know that the complete amount was paid online, he approached the local Post Office. But they ignored his verbal petition. So I am writing this complaint for speedy reimbursement of the above said amount.
Thank you,


Yours sincerely,


Beulah Rainer

We sent a registered mail from charlotte, north carolina, usa on 22nd feb, 2016. It was delivered to indian post office at indira gandhi intl, delhi on 28th feb, 2016 @ 22:32 pm. The registration no. Is re[protected]us.
We went to kolkata gpo to get the status of this mail and came to know that whole package did not come to kolkata. At this point we have no clue what to do and it is carrying very important document for us, losing it would cost lost of money and work progress with indian income tax department.

Appreciate your immediate attention on this issue.

My letter was send through speed post from Nagaland but they send back without even coming for delivery at the given address. They said that the receiver is no more staying in that given address where as I am staying there only. It happens twice continuously. I am so disappointed with the service because the letter was very urgent. In case if the address was wrong then they should have give a call to the phone number written in the letter. However the address was very clear and phone number was active. It was the postman who did not come for delivering the letter. What kind service are you providing to the public? Are you all simply staying in the office and enjoying the monthly salary that you receive from the government through the public money. I want you take immediate action in this matter.

Respected sir,

Warm greetings.

I am having a post office account at head post office, trichy, tamilnadu. I would like to inform you the present situation existing at head post office. Trichy.

1. The term deposit passbooks ( receipts ) are not being issued to the investors from[protected]. When it is enquired there, the investors are teased and humiliated by the postal staff, working there. Every time the investors are asked to come to headpost after 2 or 3 days, but the td passbook printing work is not at all completed. Same story is repeated.

Because of this many investors coming to the head post office to invest lakhs of rupees on term deposits, return, desperately, seeing the current situation existing there. This is a huge loss of income to post office. This is happening for the past 15 days. You can also see this, if you come to head post office, trichy.

2. The postal staff members say that computer system is not good, internet not working properly, etc... At least for 20 days in a, month. Because of this a person has to wait for 2 hours to put rs.1000 in his savings account and another 2 hours for pass book printing. This is a regular scenario at head post office, trichy.

In this long waiting period of 4 hours for each transaction, you can find many elderly persons fainting and falling down. The condition of all the savings account holders and investors is pitiable.

Please issue necessary directions to the officers concerned to,

1. To issue all the term deposit passbooks ( receipts ) immediately.

2. To rectify the internet problems existing in all the 9 counters at head post office, trichy

3. To complete the work, the sameday itself. And not to postpone the work. Otherwise let the staff complete the work and the go to their home, how late it may be.

4. Open additional counters, if needed.

N.Sathappan,
Trichy, tamilnadu
Mobile :[protected]

I bought an item from china and the dispatched through their local courier. After a month, They provide me a speed post tracking no. I checked speed post tracking and it shows online Booking Location - Sweden. It has been around two months but I am still not able to find any info about my item. I made an online complaint also send a mail to [protected]@indiapost.gov.in, the head of Circle. Nobody responded yet.

Complain regarding poor service offered by Desai vago post office, Nadiad-387001(Gujarat)
It is daily routine for the customers to stand in queue for 30-45minutes just to receive their monthly interest. Daily their server crashes in first half of day or in just 1 or 2 hour from the working is started. Nobody is concerned about the customers standing in queue for hours to receive their money. It took me almost 5-6 days to receive my monthly interest as everyday I go and stand in queue but until my number come the server go crashed. All the customers are suffering from same problem. I request you to look into the matter and take necessary steps regarding improvement in network facility as well as service provided by attendents at post office.

I had dispatched a registered parcel from jhilmil po to bokaro steel city sector 3 po on 12mar2016 (Tracking #: cd[protected]in).

It has been more than 20 days, but the parcel has still not reached the destination.

I inquired from the post master, but they remain clueless. I also filed a complaint on e portal (Complaint #: [protected]) but they are also not able to track my parcel.

I put mails to all the senior authorities as listed on their websites but no redressal has been done till date. They don't seem to have any limits on turn around time for complaints. This laxity in behaviour should be punishable.

My speed post no. is EF[protected]IN Dated-26.03.2016 and parwalpur S.O. received letter dated 28.03.2016 but not received my letter by perwapur post office. when this delivery location is situated near postoffice. my delivery location is near block office, police station and hospital but not delivered my item. so pls take attractive action. i had complain booking online dated 31.03.2016 complain no. is [protected] dated 31.03.2016.
perwalpur postman sadanand ji is working in two offices posoffice parwalpur and corresspondance new paper inparwalpur. so time not available for speed post delivery.

Speed post no. Is ef[protected]in- 26.03.2016 is not delivered but perwalpur postoffice received letter on dated28.03.2016.
Complain is [protected] dt-31.03.2016 but no action till date.

My grandmother had an account in kisan vikas patra vide ac no [protected],[protected], [protected]'[protected]& [protected] . When she had gone to gaya post office for final withdrawal of amount, she was asked to bring witness eventhogh she was producing the id proof. She had a valid id proof.When i speak to senior postmaster mr rd choudhary, he also refused stating that he had no time for this type of work.I didn't understand why they are behaving so rude to senior citizens or with the subscribers. Plz interven the matter .Mr firoz ali, one of the staff had used abusive languages. Such behaviour from govt organization is unsolicited

I am Darshit Gupta, a common man of our country .My father has been working as a post office agent since last 25 years.He is very honest person but due to post master of post office he and all other agents are suffering very much so i want to complain against post master of our area Mr. Manish Kumar Chourasia, Baran(Rajasthan). He is posted at sub post office called KUM Mandi Baran. Sir i am listing out the issues here

1. He does not come on time, comes at around 10:00am which is one hour late from office time.
2. He ask for money or bribe from the agents and don't do work of agents directly without taking some profit for him.
3. He make excuses for work every time like internet connection and computer and other hardware issues.
4. He leave office at 4:30PM which is one hour early.
5. He ask agents to drop him at bus stand or railway station.
6. He tries that agent should have fear from him.

Sir kindly look into this matter as soon as possible & if possible please transfer him to other area or zone so that agents of post office can work easily and efficiently.

Dear sir/madam my self vijay pandita. Icici bank acc no is[protected]. Gandhinagar gujrat branch. My account got activated on 19/03/2016. Check book and pin and debit card was sent through by india post with following tracking number
1 ea[protected]in
2 ea[protected]in
As per the online status it has been deliverd on 26/03/2016. And i got this message on 29/03/2016. The concern postman has not come to my address and he has marked this as delivered.
Kindly do the needful
Ea[protected]in track more
Booked at booked on destination
Pincode tariff article
Category delivered at delivered on
Bnpl sp hub agripada mumbai 21/03/2016 382421 35.00 domestic sargasan b.O (382421) 26/03/2016

Detailed track events for ea[protected]in

Date time office event
21/03/2016 20:56:46 bnpl sp hub agripada mumbai item booked
21/03/2016 21:40:03 bnpl sp hub agripada mumbai item bagged for nsh ahmedabad
22/03/2016 00:00:25 bnpl sp hub agripada mumbai bag despatched to mumbai central tmo
22/03/2016 08:07:56 mumbai central tmo bag received
22/03/2016 08:40:00 mumbai central tmo bag despatched to nsh ahmedabad
23/03/2016 07:58:02 nsh ahmedabad bag received
23/03/2016 08:22:16 nsh ahmedabad bag opened
23/03/2016 08:22:18 nsh ahmedabad item received
23/03/2016 21:13:06 nsh ahmedabad item bagged for adalaj s.O
24/03/2016 06:31:24 nsh ahmedabad bag despatched to tmo ahmedabad rms
25/03/2016 02:12:22 tmo ahmedabad rms bag received
25/03/2016 04:34:19 tmo ahmedabad rms bag despatched to adalaj s.O
26/03/2016 10:12:01 adalaj s.O bag received
26/03/2016 10:20:04 adalaj s.O item received
26/03/2016 10:20:04 adalaj s.O bag opened
26/03/2016 15:33:00 sargasan b.O item delivered


Ea[protected]in track more
Booked at booked on destination
Pincode tariff article
Category delivered at delivered on
Bnpl sp hub agripada mumbai 21/03/2016 382421 35.00 domestic sargasan b.O (382421) 26/03/2016

Detailed track events for ea[protected]in

Date time office event
18/02/2016 18:02:48 nsh varanasi cantt bag received
18/02/2016 18:03:22 nsh varanasi cantt bag opened
21/03/2016 20:56:29 bnpl sp hub agripada mumbai item booked
21/03/2016 22:50:00 bnpl sp hub agripada mumbai item bagged for nsh ahmedabad
22/03/2016 00:00:25 bnpl sp hub agripada mumbai bag despatched to mumbai central tmo
22/03/2016 08:07:56 mumbai central tmo bag received
22/03/2016 08:40:00 mumbai central tmo bag despatched to nsh ahmedabad
23/03/2016 08:41:41 nsh ahmedabad bag received
23/03/2016 08:46:17 nsh ahmedabad item received
23/03/2016 08:46:17 nsh ahmedabad bag opened
23/03/2016 21:13:06 nsh ahmedabad item bagged for adalaj s.O
24/03/2016 06:31:24 nsh ahmedabad bag despatched to tmo ahmedabad rms
25/03/2016 02:12:22 tmo ahmedabad rms bag received
25/03/2016 04:34:19 tmo ahmedabad rms bag despatched to adalaj s.O
26/03/2016 10:12:01 adalaj s.O bag received
26/03/2016 10:20:04 adalaj s.O item received
26/03/2016 10:20:04 adalaj s.O bag opened
26/03/2016 15:33:00 sargasan b.O item delivered

My Mother has breathed her last on Jan 24th. I have given the Death Certificate in Orginal and running form Pillar to Post to close the account and get the Money. I have the nomination already regd my nomination with the post-office at the time of opening the account as I`am the only Child.
Already have visited the PO 4 times and my wife has visited 3 times.

God knows when this will get sorted out.

Strongly suggest do not open any account or MIS with the Shivaji Nagar PO.

Hello, i got an account opened on 7/3/2015 in post office of village aurangabad teh. Hodal distt palwal 121105. My name is suresh kumar and my daughter's name is manvi. Account no is[protected].
I deposited amount rs 5000, 10000, 5000, 15000, 15000 respectively on dates 7/3/2015, 7/4/2015, 15/5/2015, 4/8/2015 and 17/9/2015. According to post office the last entry (Rs 15000) made on 17/9/2015 was not credited to my account. My account is no not working. They all people are bunch of crooks. I have complaint against it many times but still there is no response. I'm unable to deposit the amount in the account and my passbook is still in post office. Please help.

Thanks!
Suresh
Kumar.S. [protected]@gmail.com

29-Mar-2016
Karaikudi Head Post Office

I am keen to buy KVP/NSC with the current interest rate before the revised rates are effective from 1 Apr 2016. However, the office staff is not giving me the forms and asks me to come after 2 Apr for purchasing certificates. They say internet doesn't work for 3 days - which is not acceptable

I need to buy KVP/NSC by tomorrow, 30-Mar-2016 with the current interest rates

Track number-ci[protected]in

Delivery address:-md.Zahid imam,
Flat n:- 202, 52, 3rd bye lane, pill khana, howrah-1
(West bengal) pin code:-711101
Contact number:-[protected]

It is going to delay in delivery, so many time i call to customer care but he didn't take any action.

I lodged a complaint on misbehavior of Sub-Post Master, Kolkata 700005 to the senior Superintendent of Post Offices, Belgachia, Kolkata 700035 on 17.08.15 as per norms of India Post (date of occurrence 14.08.15). I received two letters from SSPOs and one letter from Asst. Director, (PS&PG) informing that the matter is under inquiry. After long persuasions to higher officials, SSPOs has replied but the content of the letter was not on the basis of any inquiry that has been conducted at the place of occurrence i.e. Hatkhola Post Office, 70005 based on 14.08.15 occurrence. The reply has been made after being well briefed by the Sub-Post Master, Hatkhola over Telephone where the concern officer should inquire the matter by the investing officer of self. After six months or so (03.03.2016) I received reply but had no information on outcome of the inquiry. So my complaint is still there and it has to be settled amicably across the table through peace full discussion.

I had visted the post office located at Jala Vayu Vihar, Kammanahalli,
Kalyan Nagar, HRBR layout, B'lore-560043 on 23/03/2016 to submit an applicatioin for a term deposit. Unfortunately the concerned official refused to accept the application and the reason given was that there is too much of a backlog, insufficient staff to handle the work and the server is jammed.
I was advised by the clerk to come back only on 01/04/2016 as there was a great amount of back log work and fresh applicatons cannot be accepted.

Unfortunately I was not the only indivdual who had to return frustrated with the service of this Central Government Department. The service is worse if the term deposit application is submitted through a postal agent.

This year end rush invariably exists every year and no attempt is made by the Postal department to ease the work load.
I have lived in this locality for the past 18 years and the strength of the staff at the post office has not increased by a single individual.

I wonder what would happen if the Postal Department is given a Banking License. Fortunately for us, it was denied this time around.
In addition to the above incident i was refused withdrawal of cash from my SB A/C and the reason stated was " Server Jam ". Please come tommorow.

Hello sir,
My name is ranjit mazumdar i send an letter to kharagpur (West Bengal)
Tracking number of speedpost is ED[protected]IN
i shipped this 15 MARCH 2016 but still Speed post tracking number is not update and also not delivered to person.
i send some important documents by speedpost.
More than 9 days now speedpost is not delivered to person & not update on indiapost website.
i am register an complaint on indiapost.gov.in complaint is pending
Complaint register no is [protected]
please solve this problem.

SBHY ATM card dispatched on 14.03.2016 but yet not received and Ghansoli Post official is saying they don't know anything.
Speedpost Item Number is- AQ[protected]IN

Also when I contacted State Bank of Hyderabad Ghansoli Branch then they are also saying they cannot help me out.

This is really pathetic service from bank too though we are paying for duplicate ATM.

My contact is [protected].
Please take action to expedite.