Comments
Dhani One Freedom Card is completely useless card as these fraud people charge @72% a year as a subscription fees and gives only 12-24% cashback which is illegal and fraud. They charged almost 48-60% interest a year after deducting cashback which is crime and needs to take legal action against these people. We are filing a PIL against these fraud people in the coming days. If any one has been victim of these fraud people then you can contact us on [protected] or email us on [protected]@gmail.com.
Reply
Dear Saad,
We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue is resolved at the earliest.
Neha, Team Dhani.
We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue is resolved at the earliest.
Neha, Team Dhani.
Really.. I am getting incessant calls, mails and messages to repay my supposed due EMI against the the amount that I’ve already paid 4 days back. In 4 days you couldn’t update the payment.. neither is your app updated.. what kind of a consumer finance company are you running here.. trying to take your customers for a ride??
For the past two weeks I’ve been mailing you, following up with you to close my account, did all what was told by you but still my plan is yet to be cancelled. I am getting reminders to make payments.. next what, will you be sending the recovery agents to me.. ?? It has been one of my life’s biggest mistakes to have gone for Dhani and I will regret that always. I have started tagging your entire team(Ritu Puri, Suchit Mishra, Sameer Gehlaut, Vipin Chaudhary and Rajeev Lochan Agrawal) on Linked in and will further name and shame you on other platforms and take legal discourse if needed too. You are compelling me to use your service, even when I don’t want to use it, not letting me opt out of it even when there’s nothing due on me and want to extort money in the name of subscription fees, this is harassment and extortion. I have screenshots of payments, acknowledgement mail from Dhani which I am going to publish on all the social media platforms including Dhani home page on linkedin, facebook and tag your team. Other customers and those who are planning to buy Dhani product should also know what they’re up for.
For the past two weeks I’ve been mailing you, following up with you to close my account, did all what was told by you but still my plan is yet to be cancelled. I am getting reminders to make payments.. next what, will you be sending the recovery agents to me.. ?? It has been one of my life’s biggest mistakes to have gone for Dhani and I will regret that always. I have started tagging your entire team(Ritu Puri, Suchit Mishra, Sameer Gehlaut, Vipin Chaudhary and Rajeev Lochan Agrawal) on Linked in and will further name and shame you on other platforms and take legal discourse if needed too. You are compelling me to use your service, even when I don’t want to use it, not letting me opt out of it even when there’s nothing due on me and want to extort money in the name of subscription fees, this is harassment and extortion. I have screenshots of payments, acknowledgement mail from Dhani which I am going to publish on all the social media platforms including Dhani home page on linkedin, facebook and tag your team. Other customers and those who are planning to buy Dhani product should also know what they’re up for.
Dear Saad,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani
Still no update.. no reply.. no mail.. no call.. i wish there was someone to look into the customer complaints lodged on this portal as the company in question(Dhani) has gone completely rogue and there’s no control on it’s wrong doings
IndiaBulls Customer Care's response, Mar 30, 2022
Verified Support
Dear Saad,
This is taking longer than usual. Please allow us some more time request your patience in the interim.
Neha, Team Dhani
This is taking longer than usual. Please allow us some more time request your patience in the interim.
Neha, Team Dhani
It’s been more than a month of following up but still no resolution from Dhani and no intervention from the moderator/arbitrator of this consumer complaint cell in this. I just can’t curse myself enough and thag fateful day when I dealt with Dhani. I have lost my trust in all the financial institutions and consumer complaint cells like these
IndiaBulls Customer Care's response, Apr 9, 2022
Verified Support
Dear Saad,
We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue is resolved at the earliest.
Neha, Team Dhani.
We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue is resolved at the earliest.
Neha, Team Dhani.
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