IndiaBulls Complaints & Reviews

Never took any loan from dhani but showing on my cibil report i contact their customer service thousands of time but they are uneducated they didn't know how to fix it only they gave me time no action yet many months passed

LAN:-IPERNS01843003 For this Account we had Forclouser the Amount of loan in July 2020 Still it's Showing in process and We didn't Issued NOC after Forclouser as per Criteria IndiaBulls Provide the NOC in 45 Days but still it's in process and because of this we are unable to file Other loan please Do something in this

Yesterday i paid all my dues and even purchased subscription of 50K limit on time, Still my Rupay credit card haven't activated. I reached to customer care for resolve. Instead of resolve my issue they said send your bank statement, PAN Card and Adhaar card to [protected]@dhani.com. I already did full kyc to my account why do you need to document right now? Okay agree with your terms so sent all these document to mail ID but still dhani support team haven''t me reverted back !!
I am totally dissatisfies the customer care / support of dhani, They don't resolve your issue on your time demand instead they resolve on their time. I hope @dhani official will help me to activate my credit as soon as possible.
For dhani support: revert me on [protected]@gmail.com

Hello, hope you are well.

This is with regards to a dhani personal loan.

I've made a payment through Dhani wallet for dhani loan EMI.

I've paid twice through the wallet. But it didnt reflect in the wallets page and dhani separately charged me the Emi amount through auto debit. Now under transactions, the payments are visible.

Please find attached the payments done through the wallet rs.1421 and rs. 2789 and dhani charged me the regular monthly emi as well rs. 1469. So I've paid thrice.

I was informed that I would receive the refund within 3 days (this was on March 12).

I didnt receive it. So I waited for 5 more days and contacted again.
This time their response was, "We have shared your concern to the respective team and will get back to you shortly ".

I didnt receive the refund till date and this has happened last year as well and finally I didnt get my money.

After that there is no response from them.
I've contacted them multiple times but no response.

Can you please look into it.
I have attached the screenshots of the conversation as well.

Hi
This is Amritpal Singh, Mob- [protected] I am having Dhani one freedom card of limit ₹125000 .. I have paid subscription fee ₹1592 but still my daily limit coming as 0 … Please refund my subscription charge amount of ₹1592 asap

I have ordered on 20 March which was supposed to be delivered on 23rd March but I didn't receive it, but in the application it is showing as delivered. Even after raising complaint for 2 times I neither received the product nor refund for it.

Sir,
My Name is Rahul Ghoshi, Age 21 Years, Present Address - House No. 300, Near Ram Mandir, Anand Nagar Bhopal, From India Bulls Dhani App Using My Aadhar Card (No –[protected] and Pan Card (No DFNPG6071) Dhani's credit card was made without my knowledge and the purchase of Rs 10000 / - has been done through online cards from different places.Just 2 days ago, a dhani agent came from India Bulls Dhani's office at my permanent address 77, Piparwani Tehsil Tendukheda, District Narsinghpur, who told my mother that a loan of Rs 10000/- was going on in my name. Payment has not been made, and my mother was forced to pay it by the agent of India Bulls Dhani, After this I went to Indiabulls Dhani's office located in MP Nagar and took full information about it, then I came to know that on 20th September 2021, Dhani's credit card was made by putting my documents and first 2000 rupees were purchased from him. After that 2000 was paid again, due to which the limit of the card became 10000, after that by doing[protected] in turn, a credit card made in my name, which was given by some unknown person whose mobile number is [protected], which I got from Dhani's office
Therefore, it is a humble request to Mr. ji, whatever appropriate action should be taken in this regard.

I had applied for the dhani freedom card, they immediately took Rs 4050/- from my account as I am an existing customer and they have my NACH, and they are still taking money from my account every month and my card was never activated. Tried their useless customer care where they don't care to give you a clarification, tried emailing them still didnt get a clarity. The app keeps asking to activate bank account but whenever I add the details it says my kyc is not there, whereas the app dashboard says full kyc done. Why is Dhani cheating people like this?

My dhani Indiabulls one EMI close 08.03.2022. no due certificate issued date 24.03.2022. please my dhani account please raise my si bile score Peter joseph

Sir iam gyara harish kumar i have a active account on dhani app, one day i was activated for higher credit limit of 50, 000/-, on that on words my account was blocked and i was payed two times subscribtion fee, then also they didn't giving me a limit, i was also done a 6 to 7 phone calls to that dhani customer care busters, they saying only one thing your account is blocked for security reasons, what did i done to blocking my card i was cleard all my dues on time please, register complaint agains dhani or india bulls, my dhani register mobile number is [protected], this is not only one mistack i have faced on that app, so many cheating tricks are playing to suck peoples blood, PLEASE REGISTER COMPLAINT AGAINST DHANI APP, I WAS LOSE 500 OR ABOVE ONLY ON THE NAME OF SUBSCRIBTION WITHOUT GETTING A SINGLE RUPEE OF CREDIT LIMIT

I made three transactions to dhani wallet with paytm
4th Jan 2022 INR 1000
6th Jan 2022 INR 500
6th Jan 2022 INR 10

All the three transactions were successfully deducted from my bank account but never updated with the dhani wallet.
I spoke to their support they always say that they can see the transaction and they have received the money and the refund is initiated.

But even after close to 4 months the money is not refunded.
Just hung-up with their phone support and the same story wait for 24-48 hours we will update you.

S/R# 27421211

How many small transactions have been hijacked like this - even with a reputed organization like indiabulls and their so called SUPPORT the money is still missing. It would be interesting to see how much they have stolen with these tactics.

Hello Team,
I have not received any reversal for failed payment f Rs.3960 transacted on 1st Mar 2022 for one freedom card via Razar pay. I have already enquired with Axis bank and the transaction was successful as informed by the bank. I have already provided the bank account statement for Mar 2022. I am frustrated with customer care followup and poor service. Please provide the assistance on priority.

Regards,
Ashish

Anil Singh
Mo no [protected]
All emi paid before 80 day why not updated my civil score
Very poor
Please update my civil score

I made a transaction on 23rd February at 12.21 PM from Amazon Pay Upi to Dhani Wallet of Rs.750, but the money got debited from Amazon Pay and yet not credited to my Dhani Wallet and still my money has not reflected back to my Amazon Pay and for this I even made numerous calls to Customer support executives and I even emailed them about this issue, but no one is willing to understand all they want is me to understand them. Please help me get my money back to my bank account. I've attached two transactions of two different apps. My Dhani account number is [protected] and name of account is Shaikh Sheraaz Ali.

I made a transaction from Paytm payment Bank to dhani pay wallet on 22 February 2022 .But money is not added to my dhani pay wallet but Payment has been successfull from Paytm side .I raised compliant in dhani regarding this issue .But they are not responding to me properly . It's been a more than a month but I still doesn't got my money refunded, please kindly help me please .i attached proofs and the transaction I'd of my payment is[protected]

My credit report indicated that the loan was disbursed by IVL Finance to my PAN number, the mobile number and email mentioned for the purpose were incorrect. Fraudsters used my PAN number for taking the loans. Somebody from the company told them as collection agent and manager come directly and intimidating us. Kindly do the needful as soon as possible.

Hello please send me my noc via email and also update the closing of the account details in the cibil report

Hi,
My mobile no [protected], And I cleared all my dues in dhani. But suddenly they showing inactive mode. Whenever calling customercare they are non responsive. Every day saying same thing that it's under process till from last 10 days. Pls activate immediately.

Just talk to this person he is not having ID and not having language knowledge from Dhani he visit to my home without informing me on call and he started misbehaving with me now i am going to file FIR against that person the number is +[protected] He is from Dewas, Madhya Pradesh

I have paid the subscription fee 589 rs but i did not get my credit limit active i want my creit limit active