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IndiaBulls Complaints & Reviews

indiabulls.com

3.1

Updated: Jul 29, 2025

Complaints 2695

Resolved

1513

Unresolved

1182

Good! IndiaBulls values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that IndiaBulls step up their efforts to fully resolve all complaints 👍

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IndiaBulls reviews & complaints page 8

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Address: 1/1 E, First Floor, East Patel Nagar, New Delhi – 110008

Dear sir and madam,

I have not using this service since 6 months.

However I have paid 6 months subscription fees,
Rs:- 2, 118 ( 353*6 months),

I didn't know any complete information(terms/conditions) about it dhani one freedom card service,

I understanding that I have to pay the subscription fee only if I use this service,
( i mean- Only if the my loan limit is used ),

please. I'm requesting you,

understanding my information(situation),

please help me to refund my dhani one freedom card subscription fees ₹ 2, 118,

+2 photos

Aug 8, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

IndiaBulls Customer Care's response Hello Dinesh,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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Address: Richmond Rd, Shanthala Nagar, Richmond Town, Bengaluru, Karnataka 560025

I have been paying the regular EMI from 2017 till now and have already paid 20 lacs but now the company says that under the preEMI scheme the whole amount was for interest.

The preEMI was charged from[protected] and was never intimated to us whatsoever. The preEMI cannot be charged for a 5 years without notifying the customer and appropriate consent has to be taken for any charges.

We have taken 38 lacs of loan and still have to pay 38 lakhs even after paying 20 lacs over 5+ years.

Need your immediate assistance and help to file the complaint and take quick action on these thugs.

Do let me know in case for any further information from my end.

Sep 3, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

IndiaBulls Customer Care's response Hello Santosh,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

Jul 08, 2022

Updated by Santosh0987654321 Hi Neha, Please share the app name because I am not able to find the m.me/dhaniapp online. Do let me know any feasible app or website so that we can discuss this at earliest.

Thanks! Santosh

Verified Support

Jul 21, 2022

IndiaBulls Customer Care's response Respected Sir,

Greetings for the day!

We would like to connect with you in this regard. Request you to share your contact number or loan account number so that we can assist you better.

Regards,
Indiabulls Housing Finance Limited.

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Address: TAMILNADU ,ERODE

GOPALA KRISHNAN I am clear all pending amount DHANI PERSONNEL LOAN 22.06.2022 Rs 7000-/-.. but still showing my dhani personnel loans Bending amount . please send my NOC as soon as possible..

My reference id :IPERERD02670870...
NAME :GOPALAKRISHNAN
CONTACT MOB :[protected] OR [protected]

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

IndiaBulls Customer Care's response Dear Gopalakrishnan Kandhasamy,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani

Jul 09, 2022

Updated by gopalakrishnan kandhasamy MY NOC CERTIFICATE RECEIVED 09.07.2022. BUT MY CIBIL SCORE REPORT SHOWING STILL INDIA BULLS DHANI PERSONNEL LOAN RS.10000-/-.KINDLY UPDATE ONLINE AND CLEAR ZERO BALANCE BENDING DUE AS SOON AS POSSIBLE

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I cleared all loans, personal loan, credit line and one freedom card associated with this bile number : [protected] . Can you please send me NOC for above said loans

Aug 10, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2022

IndiaBulls Customer Care's response Dear Prathima Jayarao,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani

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Sir my name is waheed uddin jaman I have already paid my personal loan amount but when I check my CIBIL score there is some pendency about my personal loan account and it shows active too which are not correct so please clear it as soon as possible it effects my CIBIL badly so please do it fast my dhani account, registered mobile number [protected]

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All Payment clear but no clearance, please clear my my profile,

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jul 4, 2022

Verified Support

Hello Waheed,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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I have used card and paid all the dues there are no dues on my account I asked them to close my subscription but they didn't I mailed them, called them but no response about closing even though I didn't use card I've paid subscription fees for few months. Now I don't have any dues it is showing active in my cibil report and showing negative impact on my cibil report even they kept wrong address after KYC completion also, please resolve my issue ASAP

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jul 2, 2022

Verified Support

Dear Vamshi Krishna Vyamasani,
We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.
Neha, Team Dhani

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I have a Home Loan with Indiabulls (Loan A/c No. HHLGRG[protected]. I want to know my Home Loan Subsidy Application ID under the PMAY (Pradhan Mantri Awas Yojna) So that i acn claim my subsidy. I already submitted all necessary documents regarding this to Mr. Amit Tanwar, Location Manager, IBHFL -222283, Indiabulls Housing Finance Limited, 2nd Floor, Plot No -422B, Udyog Vihar Phase 4, Gurgaon 122016, Mobile No – [protected].

But no one response in this. I mailed also to customer care & Mr. Amit

Your immediate attention and response is highly appreciated. Please do the needful.

Jul 30, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

IndiaBulls Customer Care's response Dear Prashant,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani

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Dhani loans had sanctioned a personal loan under IVL FINANCE LTD into my pan card number.But don't know about it. Perhaps, someone had used my pan card. He or she had used different address and contact details. I hope, you will respond me urgently.
My address and contact details:
Name: Muksidul Islam
Vill: pachim larirmukh
Dist: Nagaon, state:Assam, pin:782140

Jun 28, 2022

Complaint marked as Resolved

I had never borrowed any loan from dhani loans app.But when I checked my cibil score, I found a personal loan from dhani app was active on my name using my pan card.A different contact details and address was added. It is totally fraud.And the loan has become overdue. Now my cibil score is getting down.

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2022

IndiaBulls Customer Care's response Dear Muksidul,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani

Jun 29, 2022

Updated by Muksidul Not resolved

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 29, 2022

Verified Support

Dear Muksidul,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani

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Address: Indiabulls House, 448-451, Udyog Vihar, Phase-V Gurgaon Gurgaon District Haryana India 122001

Dear Team,
I'm Already Paid this overdue amount but present time showing in CIBIL please update this payment and provide me NOC, Please Check Both screenshot and no any amount pending from my side..
Loan Account Number: CL19523825

+2 photos

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2022

IndiaBulls Customer Care's response Dear Vijay,
Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
Neha, Team Dhani

Jun 28, 2022

Updated by Vijay1550 [protected]

Jun 28, 2022

Updated by Vijay1550 Dear Dhani Team,
Please resolve my problem on urgent basis. my contact no. is [protected]

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Address: Mumbai

I had ordered medicines worth rupees 3200/- they delivered only 1500/- worth medicines. my 1600/- medicines were not delivered

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Address: mysore

I took a PERSONAL LOAN
I repaid all the amount to the bank but the cibil is showing that I am having all the loans active. The Bank was IndiaBulls. I want Cibil to clear my score as I have closed ALL the loans 1-2 years back. I am not getting loans anywhere due to these problems. Why I cleared the loans if it shows active in Cibil after Closing all the loans ? This is very bad and Cibil gives Poor Service to everyone. I heard from some people that they have closed their loans but still Cibil shows they are active what a service, Kindly Solve My problem Cibil. also Please find the attached NOC.zip file of all loan in this mail.

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 23, 2022

IndiaBulls Customer Care's response Hello Kiranshan,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

Jun 23, 2022

Updated by kiranshan Dear Neha,

Even I have sent mail from dhanjapp also please do the needful

Thanks
Kiran

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 27, 2022

Verified Support

Hi Kiranshan,

We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

Neha, Team Dhani

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Hello sir/ mam,
I am SAYED ATEEQ
I purchase service of dhani+ membership on 14/06/22 on Tuesday time is 2:28pm i paid by online using upi phone pe. payment is successfully shows but Service not activated please help and give me refund else service
please check statement of bank and screenshot of phone pe.
and also help about kyc
kyc not completed error issues

+2 photos

Jun 25, 2022

Complaint marked as Resolved

Thanks Consumer service as well as dhani for help Refund is done

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Dear Team,
Firstly, ### you and lastly ### off.

Where are your physical office i want to slap your CEO and Board Members that's it.

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I have connected with one of your employee for the loan settlement because of some uncertainty I'm able to arrange full amount but i have arranged the half amount of it i said I'll pay half right now and rest of the amount on 30th June but he said no and used abusive words to me and given a bad word against my mom.

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 23, 2022

Verified Support

Hello Azharuddin Siddiquei,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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I have ordered 2 handwash and its shipped and i got an email from courier company that my order is damaged and the handwash is spilled so pl see in this case and either provide a refund or replacement of the products

+4 photos

Jun 28, 2022

Complaint marked as Resolved

ORDER DAMAGED AND MONEY HAS BEEN SUCEESFULLY REFUNDED ON 28 /06/2022 THANKS CONSUMER COMPLAINT.IN

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

IndiaBulls Customer Care's response Dear Sachin Admane,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani

Verified Support

Jun 29, 2022

IndiaBulls Customer Care's response Dear Sachin Admane,
Thank you for bringing this to our notice. We will surely forward your feedback to our team.
Neha, Team Dhani

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Myself Brahm Dev singh, I had a personal loan with dhani which I preclosed it before one month on 25 March 2021 and I raised the request for NOC. It was said that it will be sent with in 15 days to my registered email Id but, still I haven't received it yet.

Please find the below details and the attachment;

Name : Brahm Dev singh
Account No: IPERVRN02328075
last EMI receipt no.[protected]

I have tried calling customer care several times but no response I got. So I kindly request you to do the needful at the earliest.

Kindly find the attached screenshots for further details.

+1 photos

Jul 30, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

IndiaBulls Customer Care's response Dear Brahm Dev,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

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I've used/spend some amount from dhani one freedom card and paid it in full. Then to now it's affecting on my cbill and still showing the loan as active. Please do the needful asap.
Thanks & regards
[protected]@gmail.com
Rizzuravtar

Jul 21, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2022

IndiaBulls Customer Care's response Dear MOHD RIZWAN RAHMATULLAH RAVTAR,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Neha, Team Dhani

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Show loan in cibil report but i have no loan from IVL finance Ltd.
My pan no is CSEPK0871M

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 17, 2022

Verified Support

Hello krishanvatss,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

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I have already cleared all the payments still it show amount overdue and this is affecting my CIBIL. i want you to update correct account information and close my dhani account. Worst service ever had.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Jun 15, 2022

Verified Support

Hello KaranSolanki,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani

K

KaranSolanki29

from THANE, Maharashtra

Jun 20, 2022

Your giving link is not opening. Its showing username does not exist

IndiaBulls Customer Care's response, Jun 20, 2022

Verified Support

Dear KaranSolanki,
We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [email protected] and we will call you right back. You can also choose to call us a time of your convenience at 0124 - 6555555 anytime from 8 am to 8 pm.
Thanks,
Neha, Team Dhani

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