I, m Pankaj tolani availed a personal loan from Dhani (indiabulls) ajmer. I, d got a
Message from co. To pay the amt of rs 3500 as final settlement amount .
After that indiabulls authorised agency employee ramavtar gurjar (m.no.[protected]) called me and said transfer the amount on ph pe to another employee Tarun Saraswat. On 18 may 2022 I, d transferd the amount of 3500, for which I have evidence of online transaction. After that I, d requested many times for receipt of that amount. But he neglected until today he didn't send me any receipt.
Today I checked my cibil and saw that amount is reflecting as a overdue to me in favour of ivl finance.
I request to the co. To take a necessary and hard action against that employees.
Remove that amount from my cibil or otherwise I lodge a complaint through ombudsman to RBI against ivl finance.
Dec 20, 2022
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
Oct 29, 2022
Updated by Pankaj tolani 7 Y
Verified Support
Oct 31, 2022
IndiaBulls Customer Care's response Dear Pankaj Tolani,
We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
Neha, Team Dhani
Verified Support
Nov 12, 2022
IndiaBulls Customer Care's response Dear Pankaj Tolani,
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
Vivek, Team Dhani
we regret the inconvenience you have faced. Request you to share your contact number via DM and we shall get in touch with you at the earliest.
Harshit, Team Dhani"