Claimed

IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
Complaints 2695
Resolved
1513
Unresolved
1182
Contacts

File a complaint to IndiaBulls

Having problems with IndiaBulls?

File a complaint and get it resolved by IndiaBulls customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndiaBulls reviews & complaints page 12

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aarsh108
from Mumbai, Maharashtra
May 14, 2022
Report
Copy

Address: M-62 & 63, First Floor, Connaught Place, New Delhi, Delhi 110001

I have never applied or taken loan form IVL but it is still showing loan against my name of 15000 rs it is badly inspecting my credit score
IndiaBulls customer support has been notified about the posted complaint.
Hello Aarsh,

We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

Neha, Team Dhani
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    ashmic2022
    from Nagpur, Maharashtra
    May 13, 2022
    Report
    Copy

    Address: Gurugram

    Hello Team,
    I had cleared the loan IDHADEL09602238 with overdue payments on 15th Mar 2022. But it is still reflecting as overdue in CIBIL Report after 60 Days. It's severely affecting my CIBIL Score. Please clear the same on priority and let me know for any concerns.

    Regards,
    Ashish
    IndiaBulls customer support has been notified about the posted complaint.
    May 26, 2022
    Updated by ashmic2022
    Hello Team,
    Since there is no response from your side. I need to report now the same to RBI Complaint center for such pathetic service.

    Regards,
    Ashish
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sumansoma
      May 13, 2022
      Report
      Copy

      I am not taken any loan. But my cibil report is showing I have a loan of amount 10000. My pan card is misused by the company.
      IndiaBulls customer support has been notified about the posted complaint.
      Hi Sumansoma,

      We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

      Neha, Team Dhani
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chinmay Gordey
        from Bengaluru, Karnataka
        May 6, 2022
        Report
        Copy

        Address: Wakad, Pune

        Hello,

        I received a message on 4th April that there was transaction done through my Dhani app for some recharge. When I opened I found that 273 rs were used from my wallet for tata sky recharge as a fraudulent activity.
        I complained to dhani customer care service on the same day but till date there is no response in last 32 days they, said it will take 21 working days to provide solution.
        Complaint number:[protected]
        Please respond as soon as possible.
        Amount: 273 rs
        IndiaBulls customer support has been notified about the posted complaint.
        Verified Support
        May 07, 2022
        IndiaBulls Customer Care's response
        Dear Chinmay Gordey,
        We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
        Neha, Team Dhani
        Verified Support
        May 14, 2022
        IndiaBulls Customer Care's response
        Dear Chinmay Gordey,
        We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
        Neha, Team Dhani
        Jun 03, 2022
        Updated by Chinmay Gordey
        Its been 2 months and no resolution on the complaint. what you guys are doing, you tell 21 days for fraud cases and its been 2 months now.
        Jun 16, 2022
        Updated by Chinmay Gordey
        Hi Neha, I got a call saying that I will get another call/email in 2-3 days, but even after 15 days, I did not get any call or email from Dhani.

        Please ask your team to contact and provide a resolution on this and please stop cheating with people.
        Please refund my money asap.

        Thanks,
        Chinmay
        Jun 23, 2022
        Updated by Chinmay Gordey
        Hi Neha, I got a call saying that I will get another call/email in 2-3 days, but even after 15 days, I did not get any call or email from Dhani.

        Please ask your team to contact and provide a resolution on this and please stop cheating with people.
        Please refund my money asap.

        Thanks,
        Chinmay
        Hi Neha, I got a call saying that I will get another call/email in 2-3 days, but even after 15 days, I did not get any call or email from Dhani.

        Please ask your team to contact and provide a resolution on this and please stop cheating with people.
        Please refund my money asap.

        Thanks,
        Chinmay
        Chinmay Gordey's [Complaint's author] reply, Jun 3, 2022
        if you think your team gave me satisfactory reply then share here as well what reply was given by your team. let other people also know if you really solved the issue or just typing comments here for name sake.
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Binal_Boghara
          from Surat, Gujarat
          May 5, 2022
          Resolved
          Report
          Copy
          Resolved

          I paid for subscription and dhani one freedom card not active after that dhani customer care executive tell me they refund my amount and still i don't receive any refund. Please file this complaint against Indiabulls Dhani. And if possible please try to refund my money.
          Jun 14, 2022
          Complaint marked as Resolved 
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          May 08, 2022
          IndiaBulls Customer Care's response
          Dear Boghara,
          We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.
          Neha, Team Dhani
          Dear Boghara,
          We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
          Neha, Team Dhani
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Naveen Kodiganti
            from Bengaluru, Karnataka
            May 5, 2022
            Resolved
            Report
            Copy
            Resolved

            Hi my loan account number is IPERBAN01051182 I'm not able to the loan statement and details on dhani app and myasthenia emi is charged more than actual emi
            Jun 15, 2022
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Verified Support
            May 07, 2022
            IndiaBulls Customer Care's response
            Dear Naveen Kodiganti,
            Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
            Neha, Team Dhani
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Monika bairwa
              May 4, 2022
              Report
              Copy

              Sir my name is Monika bairwa, i have already paid my personal loan amount but when I check my CIBIL score there is pendency about my personal loan account and it shows active too which are not correct so please clear it as soon as possible.
              It effects my CIBIL badly so please clear it fast.
              My registered mobile number is :- [protected]
              [protected]@gmail.com
              IndiaBulls customer support has been notified about the posted complaint.
              Dear Monika bairwa,
              Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.
              Neha, Team Dhani
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Arfath ali
                May 4, 2022
                Resolved
                Report
                Copy
                Resolved

                I have paid my loans and still its showing active in my CIBIL REPORT.
                I have been tried reaching customer support by email several times but u have not received any revert or response.

                Thanks and Regards
                Mir Arfath Ali
                Jun 8, 2022
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                May 08, 2022
                IndiaBulls Customer Care's response
                Dear Arfath Ali,
                We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                Neha, Team Dhani
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Y
                  Yash jangir
                  May 3, 2022
                  Report
                  Copy

                  Address: One International Centre (Formerly IFC), Senapati Bapat Marg, Elphinstone Road, Mumbai – 400 013 Concept Tech Park Building, Plot No. 422 B,Udyog Vih
                  Website: www.dhaniloanservices.com

                  Before 2-3 months ago i have taken an instant loan after 5-7 days i give back all my dues with card fees . after i block my dhani card . then today incidently i opened my app and see that they add my dues of about 3000 . yet they have not tell about dues on email or anything else .
                  Took an assumption if i can't open app now if i open app after 2-3 years they will add my charges about lakhs rupees .
                  so dhani hide the policies of itself .
                  And i am a student only can't earn money . i can't afford that charges from my side .
                  please make an attention on my thoughts.
                  Dhani destoys the youth's future and their life .
                  IndiaBulls customer support has been notified about the posted complaint.
                  Dear Yash jangir,
                  We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
                  Neha, Team Dhani
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Teena meena
                    May 2, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Sir my name is Teena Meena I have already paid my personal loan amount but when I check my CIBIL score there is some pendency about my personal loan account and it shows active too which are not correct so please clear it as soon as possible it effects my CIBIL badly so please do it fast my dhani account number is :- [protected]
                    Jun 11, 2022
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    Verified Support
                    May 05, 2022
                    IndiaBulls Customer Care's response
                    Dear Teena meena,

                    We tried reaching out to you but were unable to connect with you on your number. pls leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.

                    Mohit, Team Dhani.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      MaheshsChauhan
                      from Ahmedabad, Gujarat
                      May 1, 2022
                      Report
                      Copy

                      Website: IVL FINANCE limited

                      Dear sir
                      My pan number is AXFPC8555J1ZC
                      There is shown rs 1000 loan on my account no last 4 digit 6723 that i have not taken but it shown in my cibil report kindly request to resolve it.loan date shown[protected].
                      IndiaBulls customer support has been notified about the posted complaint.
                      Dear Mahesh Chauhan,

                      We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.

                      Mohit, Team Dhani.
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sourabhrawat
                        Apr 30, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        Every month I am getting debited (cmp mandate debit ivl finance ltd) Rs : 295 from my saving account please refund the amount.

                        Thanks
                        Sourabh Rawat
                        Jun 5, 2022
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Verified Support
                        May 03, 2022
                        IndiaBulls Customer Care's response
                        "Dear Sourabh Rawat,

                        Your concerns/queries are on our priority list. Kindly DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com. We'll get back to you right away! You can also choose to call us at[protected] anytime between 8 AM & 8 PM.

                        Mohit, Team Dhani.
                        May 03, 2022
                        Updated by Sourabhrawat
                        My mobile number is [protected]
                        Verified Support
                        May 05, 2022
                        IndiaBulls Customer Care's response
                        "Dear Sourabh Rawat,

                        We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                        Mohit, Team Dhani"
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          H
                          Harshmunshi
                          from Nagpur, Maharashtra
                          Apr 29, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          My dhani one freedom credit limit is inactive and showing 0 from last 2 months even I paid my whole dues and also you are charging monthly subscription fees even I am not using it or not able to use it.
                          Please help me in this regards
                          My Phone no [protected]
                          Jun 4, 2022
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 30, 2022
                          IndiaBulls Customer Care's response
                          "Dear Harsh Munshi,

                          We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                          Jatin, Team Dhani"
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dheeraj Goyal Karauli
                            from karauli, Rajasthan
                            Apr 28, 2022
                            Report
                            Copy

                            I used facilities for one times after that I was ready to pay installments but dhani services forced to pay subscription fee of ₹235 also with that installment. If I don’t do that it will affect to my cibil score.I have not paid the 2 remaining installments but paid the one. After one installments they added the subscription fee with the installment and fining me accordingly. They also not provided 2% cashback which they promised me while taking the subscription. Please Please help me, they are bullying me by SMS and call saying case gone in loan fraud n all.
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 30, 2022
                            IndiaBulls Customer Care's response
                            "Dear Dheeraj Goyal Karauli,

                            We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                            Jatin, Team Dhani"
                            Apr 30, 2022
                            Updated by Dheeraj Goyal Karauli
                            Your Are fraud and forcing me to pay the last 2 months subscription which i have not subscribed for and showing them in my pending dues.
                            This is ridiculous.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              G
                              gsaikumar571
                              Apr 28, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Like many others I can see a personal loan from IVL finance ltd in my cibil which I have not applied for or taken at any point in time.

                              Please find below the details. Please resolve this Asap as it is negatively affecting my cibil.

                              Name - Gaddam uma sai kumar
                              Loan account number- CL27706182
                              May 30, 2022
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Apr 28, 2022
                              Updated by gsaikumar571
                              The false mobile number used to take the loan is - [protected]
                              Verified Support
                              Apr 30, 2022
                              IndiaBulls Customer Care's response
                              "Dear Customer,

                              We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                              Jatin, Team Dhani"
                              May 05, 2022
                              Updated by gsaikumar571
                              Hi Jatin,

                              Any update on the issue?
                              May 30, 2022
                              Updated by gsaikumar571
                              Hi,

                              What’s the update on the issue?
                              "Dear Customer,

                              Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

                              Jatin, Team Dhani"
                              gsaikumar571's [Complaint's author] reply, May 6, 2022
                              Hi Jatin,

                              I was not able to attend the call as I was busy in a personal work. You can still use the same number to contact me.
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                shininrays
                                from Kolkata, West Bengal
                                Apr 28, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                Dhani : CL09034947

                                After my Seventh (7th) email requesting for the payment link for ₹1651 I am escalating this complaint here.

                                I have called at least 15-20 times on your helpline numbers & dropped 7 emails asking to send me a payment link to clear off the ₹1651 of subscription charge that you have levied on my Dhani account on the month of April 2022 even though dhani has closed my One freedom account arbitrarily.

                                I have paid all the future dues on my account in advance, What I supposed to pay in June had become outstanding in April, which I paid in full, then you charged a ₹1651 subscription fee which once again I am willing to pay and get the NOC / NDC for the One Freedom account from dhani but you guys are just not sending me the payment link even after multiple calls & emails requesting the same !!!

                                I will NOT pay any further fees or charges if added due to this severe delay in your part sending the payment link to pay the final outstanding of ₹1651 which was charged for the subscription of April 2022, even though you CLOSED my One Freedom account, the starting of April 2022.

                                I have made the advance payments in FULL towards the credit line I had used even thought I was not suppose to put that till June 2022, just so make sure NO negative & wrongful late payment report is sent to CIBIL, EXPERIAN CRIF OR EQUIFAX. So make sure NO NEGETIVE DATA or NO LATE PAYMENT IS REPORTED to the credit bureaus / CIC for this lapse from your side.

                                PLEASE send the payment link of ₹1651 & send NDC / NOC of my One Freedom account, which Dhani has already closed permanently. No more subscription fees are payable after April as credit line is already closed by the Dhani team & I will also NOT pay any since I have not used your credit line or any of the services as you closed my One Freedom credit account.

                                I have PAID in FULL the dues towards the credit line I used that too in advance. This was payable in 3 months but you blocked the account & asked me to pay the entire dues together, arbitrarily & I paid this as well, that too 2 months before the due date, but then you charged another ₹1651 as subscription fee for which you neither sending me the link after multiple request NOR can I pay via dhani app as you blocked me there.

                                So send me the final payment link of ₹1651 which you have charged towards the subscription for March-April 2022. Once I paid this, please send the NOC / NDC for the one freedom account.

                                I do not want any further trouble with you guys also I do NOT want to further escalate this issue outside Dhani. Hence I am requesting for the final payment link of ₹1651 which is ‘dues now’ in dhani app.

                                So send me the payment link for the entire amount of ₹1651 not anything less. I just want to pay this & be over and done.

                                IF DHANI IS INTENTIONALLY NOT SENDING THE PAYMENT LINK OF ₹1651 AFTER BLOCKING ME IN DHANI APP JUST TO ADD ANOTHER SUBSCRIPTION, FEES, CHARGES OR REPORT ANY NEGATIVE DATA IN CIBIL, EXPERIAN, CRIF OR EQUIFAX CREDIT BUREAUS, I WILL ESCALATE THIS COMPLAINT FURTHER TO RBI.

                                I DO NOT WANT TO COMPLAINT TO RBI CMS, BUT IT SEEMS YOU ARE UNNECESSARILY DRAGGING THIS EVEN AFTER ACCOUNT CLOSURE TO CHARGE ME MORE FEES.

                                CALLLLLLLLLL ME & RESOLVE THIS URGENTLY & ON PRIORITY. So SEND PAYMENT LINK & CALL ME.

                                Sudipto Ray
                                Dec 3, 2022
                                Complaint marked as Resolved 
                                IndiaBulls customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 30, 2022
                                IndiaBulls Customer Care's response
                                "Dear Customer,

                                We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                                Jatin, Team Dhani"
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shininrays
                                  from Kolkata, West Bengal
                                  Apr 28, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  After my Seventh (7th) email requesting for the payment link for ₹1651 I am escalating this complaint here.

                                  I have called at least 15-20 times on your helpline numbers & dropped 7 emails asking to send me a payment link to clear off the ₹1651 of subscription charge that you have levied on my Dhani account on the month of April 2022 even though dhani has closed my One freedom account arbitrarily.

                                  I have paid all the future dues on my account in advance, What I supposed to pay in June had become outstanding in April, which I paid in full, then you charged a ₹1651 subscription fee which once again I am willing to pay and get the NOC / NDC for the One Freedom account from dhani but you guys are just not sending me the payment link even after multiple calls & emails requesting the same !!!

                                  I will NOT pay any further fees or charges if added due to this severe delay in your part sending the payment link to pay the final outstanding of ₹1651 which was charged for the subscription of April 2022, even though you CLOSED my One Freedom account, the starting of April 2022.

                                  I have made the advance payments in FULL towards the credit line I had used even thought I was not suppose to put that till June 2022, just so make sure NO negative & wrongful late payment report is sent to CIBIL, EXPERIAN CRIF OR EQUIFAX. So make sure NO NEGETIVE DATA or NO LATE PAYMENT IS REPORTED to the credit bureaus / CIC for this lapse from your side.

                                  PLEASE send the payment link of ₹1651 & send NDC / NOC of my One Freedom account, which Dhani has already closed permanently. No more subscription fees are payable after April as credit line is already closed by the Dhani team & I will also NOT pay any since I have not used your credit line or any of the services as you closed my One Freedom credit account.

                                  I have PAID in FULL the dues towards the credit line I used that too in advance. This was payable in 3 months but you blocked the account & asked me to pay the entire dues together, arbitrarily & I paid this as well, that too 2 months before the due date, but then you charged another ₹1651 as subscription fee for which you neither sending me the link after multiple request NOR can I pay via dhani app as you blocked me there.

                                  So send me the final payment link of ₹1651 which you have charged towards the subscription for March-April 2022. Once I paid this, please send the NOC / NDC for the one freedom account.

                                  I do not want any further trouble with you guys also I do NOT want to further escalate this issue outside Dhani. Hence I am requesting for the final payment link of ₹1651 which is ‘dues now’ in dhani app.

                                  So send me the payment link for the entire amount of ₹1651 not anything less. I just want to pay this & be over and done.

                                  IF DHANI IS INTENTIONALLY NOT SENDING THE PAYMENT LINK OF ₹1651 AFTER BLOCKING ME IN DHANI APP JUST TO ADD ANOTHER SUBSCRIPTION, FEES, CHARGES OR REPORT ANY NEGATIVE DATA IN CIBIL, EXPERIAN, CRIF OR EQUIFAX CREDIT BUREAUS, I WILL ESCALATE THIS COMPLAINT FURTHER TO RBI.

                                  I DO NOT WANT TO COMPLAINT TO RBI CMS, BUT IT SEEMS YOU ARE UNNECESSARILY DRAGGING THIS EVEN AFTER ACCOUNT CLOSURE TO CHARGE ME MORE FEES.

                                  Sudipto Ray
                                  Dec 3, 2022
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    Nitish1988
                                    Apr 27, 2022
                                    Report
                                    Copy

                                    Dhani is neither responding over call nor on emails.

                                    Even after several calls on customer care and sending emails on support and grievance email id..there is no response. I have paid all my dues by foreclosing the accounts and paid subscription fees as well. Dhani is not closing the account and hence its showing active in CIBIL report with 3000 approx outstanding. I am ready to pay this amount also but dhani team is not responding and sending harrasment calls.
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 28, 2022
                                    IndiaBulls Customer Care's response
                                    Hello Nitish,

                                    We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                    Neha, Team Dhani
                                    Apr 28, 2022
                                    Updated by Nitish1988
                                    Dear Neha,
                                    What details do you need? Please email me at nitish.[protected]@gmail.com

                                    Since I have deactivated the card, hence its asking subscription fees again to activate and further closing the account. Hence, please settle the account offline via email or support helpline.
                                    Verified Support
                                    Apr 30, 2022
                                    IndiaBulls Customer Care's response
                                    "Dear Nitish,

                                    We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                                    Jatin, Team Dhani"
                                    Apr 30, 2022
                                    Updated by Nitish1988
                                    Dear Jatin,
                                    Complaint is still unresolved unless CIBIL report gets corrected.
                                    Besides, as asked by your colleague Neha to check the status via app only and also due to flaw in your dhani app, Rs. 1592 was showing as "Due NOW" today and hence been cleared by me today just for the sake of saving my CIBIL. Now you said over call that it was not supposed to be paid. This is very confusing. If it was not supposed to be paid then arrange to return me the money back and close my account permanently.
                                    "Dear Nitish,

                                    We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

                                    Jatin, Team Dhani"
                                    Helpful
                                    Found this helpful?
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Anshulsingh1997
                                      Apr 27, 2022
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Website: Ivl private ltd.

                                      I don't take any load, it's showing 500rupee loan in my paytm Cibil score, and the company charges 10 time to the amount and now it become 5000, help...,
                                      May 29, 2022
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 28, 2022
                                      IndiaBulls Customer Care's response
                                      Hello Anshul,
                                      We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.
                                      Neha, Team Dhani
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        Abhijeetbhav
                                        from Pune, Maharashtra
                                        Apr 26, 2022
                                        Report
                                        Copy

                                        From my wallet 3000rs transection done automatically without any OTP.
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We would need your details via m.me/dhaniapp so that we interally align and solve with our team as quickly as possible for you. Hence, request your support here.

                                        Neha, Team Dhani
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit