IndiaBulls Complaints & Reviews

Hi Team, my loan account IPERKNC01047302 with Dhani which was foreclosed by waiving overdue charges and full payment of Principal amont paid on March 10th 2022 as their collection agent said.

But, still overdue charges are showing as active in Dhani app and loan is also active status.

Please help me to resolve this issue and help me to get the NOC since it affects my cibil. I've also attached screen shot the balance entire payment of Principal Amount.

On 7feb I was made a transaction to pay the emi of dhani one freedome of rupee 1200 the transaction was successful from my side but dhani is saying the trsaction was failed you will get refund of it but it has been more then 3months still I didn't receive my refund . Mailed to the dhani support but they are directly closing the case without providing me refund I mailed them more then 12 time but still I didn't got my refund .
UPI refrence I'd.[protected]
Paid through paytm.

Hello sir Dear Garenafree fire, .
please unban my I'd I use config file hack one time just for fun please unban my fre fire account I'd([[protected]]) once unbanned my free fire account in future I never used any hack I spend almost 50, 000INR its my old I'd I am also belong to a poor family please unban my free fire account please, please, 🥺🙏🙏🙏😭😭 I HOPE YOU UNBAN MY FREE FIRE ACCOUNT
""I LOVE FREE FIRE GIVE ME A CHANCE""
GIVE ME A CHANCE I PROMISE I NEVER USED ANY THIRD-PARTY APPLICATION AND FILE
PLEASE UNSUSPEND MY ACCOUNT

I am not taking any loan from ivl finance but in my cibil report it show ivl finance loan active since 1 year
Here is the loan account no CL22606575 please close it other wise I will Twitte on twitter and mention you and rbi your partner bank etc...

Sir, I have facing issue related Dhani one freedom card. I already deactivated pmy card and inactive all the service in march month 01/02/2022 and already closed auto debit mode from my side because i dont want to use dhani one freedom card and I never taken any services of dhani one freedom card at all but after that dhani mention every month subscription charges of 3 [protected]@353/- per month with Gst.
I do many call to dhani to waived off this type of charges.

I called and discussed with dhani customer executive my problem but no one resolve the issue they pressurized me many times to pay the amount of inactive card monthly charges at the name of subscription fee.

Now consider my complaint on priority basis I m totally harresed by dhani and I m not responsible person to clear this type of fake dues.

Kindly stop these type of scams.
Please look into it.

I cleared all your dues still show me overdue amount from this happend my credit impact very badly
Kindly please resolve this otherwise i will FIR against to your company within a one day

I have wrote so many mails and called so many times to dhani one freedom card regarding Close my Dhani one card from last 2 months, they are charging monthly subscription fees without active card. On name o[censored]pgrade they put my card deactive and now again asking for Subscription fees.

I am requesting RBI to take stricts action against dhani one. Or I will do some serious action . Iam frustated with Dhani one.

What cibil organization doing against Dhani.

I am frustated with dhani one freedom rad.I am not using card, I have logged and raised so many mail and requested to cancel my card, But they are very rude and not providing option to cancel the card and un necessary every month charging 1592 as subscrition fees.

Kindly do something they are destroying my Cibil as well, I have logged a complained in RBI as well and they are not responding a query from CIBIL as well.

Suggest me I want to file legal complained against dhani one card to cancel his license.

Without my knowledge they are update personal loan amount of 7499/- and it’s showing in cibil report and it’s affecting my financial account please help me to remove from my cibil report and whenever I’m going to customer care not connecting please help me

Mere loan close h phir bhi cbil me active bta rha h hatane ki karpa kare

सुनवाई की सूचना!!! प्रिय Harsh Maheta, अधिवक्ता को 23-Apr-22, 11 AM to 5 PM को Juned Ahmed Khan 303, 3rd Floor, Tilak Tower, 8-Tarani Colony, A B Road Near Hotel Abhilasha Dewas पर निर्धारित पूर्व मुकदमेबाजी सुलह के लिए नियुक्त किया गया है। इससे पहले कि हम दीवानी/आपराधिà¤...⇄ कार्रवाई के साथ आगे बढ़ने के अपने कानूनी अधिकार का उपयोग करें, जिससे दोषसिद्धि/जेल या संपत्ति कुर्की हो सकती है, विवाद को निपटाने के लिए पूर्व-मुकदमा सुलह का लाभ उठाएं। लीज एसएमएस बंद करें या [protected] पर मिस्ड कॉल दें या Dhani Loan के भुगतान/निपटान के लिए और कानून के अनुसार उपरोक्त कानूनी कार्यवाही को रोकने के लिए [protected] पर कॉल करें।

They are sending this message and creating mental torture to me again and again so its request please take action on them

My account mobile number is [protected]. The account dues are clear and all sebsciption fee is paid but it is showing your card is approved for higher limit please call number for speed procees. Number is not working mail and call is also done. No resolution from last 2 mo ths

Dear All

I am using Dhani freedom card
from yesterday onwards I am trying to swipe the card at DMART And HPCL Petrol pump but getting error of Restricted Card
Kindly confirm is the company working or not also customer care numbers are not reachable all are switch off

Hi.
I received a call from Dhani saying physical card would be sent and they spelled my address for confirmation and I corrected and they sent sms with otp for confirmation. I informed them and amount of 14, 900 got deducted.

Card swipe at PayU Payments Pvt Ltd. Gurgaon HRIN at 6.31 PM today.

Received call from [protected]. Dhani agents keep calling from mrng to night 1000s of times.
Now this fraud transaction. What should I do now?

There is no customer care no in app or phone no to complainy frauds or such illegal transactions.Are you RBI approved ?????

I blocked the card temporarily from using app and I'm receiving sms like below:

Thanks for using Dhani Credit Line. Loan set-up for Rs.14900. Payable in 3 EMIs. Next Due date[protected]. Use available Credit Limit Rs. 275042 to shop more.

Transaction : cardswipe at PayU Payments Pvt Ltd. Gurgaon HRIN at 6.31 PM today ( 10 - April-2022)

Ph no from where I received call: +91 [protected]

He knew my card details and address, phone no email etc etc. And said he was from Dhani. Receive 100 calls from Dhani daily disturbing from so many different nos . They threaten, misbehave and talk very rude . No ethics.
I have written about this fraud transaction to [protected]@dhani.com, [protected]@dhani.com, [protected]@dhani.com, [protected]@dhanipay.in and in their twitter Direct MESSAGE (DM) but no response. They send template answers that "thank you for patience and we will look into the complaint". I have doubts that they are misusing pan to apply loans and also bring down cibil scores.
they even write emails saying they tried contacting but not reachable, i have provided alternate no and alt email id also
please help

Hi it’s unnecessary to explain all the things about fraud of dhani one freedom. Here I will tell it in one word that. It’s absolutely fake app nd the customer service is worst. They are not upgrading limit even closing all dues in advance before the time period. And again charging subscription fees every month. It’s wastage of money for a common people so plz don’t waste the money of common people with every month subscription fees with out upgrading limit where no usage of card. Better to file a complain in RBI site my friends so others won’t cheated like us and it’s helpful

There has been an unauthorised Transaction from my Dhani one freedom Card twice. I have contacted the customer support many time also have sent mail with details, still I have not been provided with any solutions. I am fed up calling them again and again. Please see to my issues. Last two transactions done from my card was not done by me..
My details are as follows.
Registered name: Bisant Chettri
Email : [protected]@gmail.com
Registered number: [protected]
West Bengal, Siliguri
Pin : 734005

Hii my I'd is [protected]@gmail.com i have paid all dues with late fees after that they are telling me to pay subscription fees charged 395 after this your card will be activated so i have paid and just after paying they showed that this cannot be activated, this is blocked permanently so why you showed wrong information and take money from us i am filling case against this company for high compensation and ther customer care telling me that you have to confirm first before paying means your app shows is wrong

Phonepe rent payment failed but not refund in my credit card.

Transaction id -
NX22040510493958372190001
Amount - Rs. 2040
Transaction date - 5 April
Source - Dhani wallet
Phonepe - Rent payment

Dhani has not closed my account on 1 month old request and multiple reminders and calls to Dhani team at[protected] . Please assist since Dhani account is showing active in credit report from crif and I want to close it permanently .

Hi I have already shared an email asking for close of the account and remove the wrong entry from my cibil.
I already paid all my dues except the monthly subscription charges which you were added to my account.
after the last conversation with the Dhani team, I told them to close my account but it's still showing on my cibil.

My loan account: CL18945590

This is really pathetic behavior from Dhani. they give you a credit limit of 5 lakhs and ask for a monthly subscription but when you actually start using the card you can find that you can use only 1.5 lakhs maximum and they will block the limit.
the total limit of spending is 2 lakhs per month which includes your payment as well..
So this is a big fraud.

Hi,
I am using Dhani one freedom service from last one year. From last 5 - 6 months there were several payment failure issues happened while making payments so i opted for auto debit upi feature via dhani app.
On 20 February 2022, ₹2249 deducted from my bank account via auto debit and since then they didn't update payment in wallet and asking for full money. Their blood sucking agents call and threatens me everyday.
Fraud service.