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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
Complaints 2694
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IndiaBulls reviews & complaints page 36

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A
Ashish1096
Nov 29, 2021
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Error msg of access denied is showing while cancelling the order
IndiaBulls customer support has been notified about the posted complaint.
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    P
    Prasipanwar
    from Saharanpur, Uttar Pradesh
    Nov 29, 2021
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    Sir I request to you for the cancellation of policy with Manipal Cigna health insurance policy and Reliance General insurance policy( loanee kavach) . I requested since the same day when I received the policy document on email. I was said that you can cancel the policies in your free look period, when I request for the cancellation Manipal and Reliance both required NOC letter from your side. I continuously mailed you regarding for the same but still I didn't get any answer.

    Prashant Panwar
    (Loan ac=HHLSAH[protected]
    CLEMENTOWN SAHARANPUR
    MOB [protected]

    [protected]
    IndiaBulls customer support has been notified about the posted complaint.
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      S
      Shubh Sardar
      Nov 27, 2021
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      Money deducted deducted from dhani account but not received in bank account
      IndiaBulls customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

      Neha, Team Dhani.
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        K
        Kokila Kumaresan
        from Chennai, Tamil Nadu
        Nov 27, 2021
        Resolved
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        Resolved

        Address: Indiabulls, banjara hills, telangana. 500034
        Website: indiabullsfinancialservices.in

        They called me & approved personal loan & said to pay for health insurance 4500, then 1st EMI 13, 295, tax 15, 500 i paid. Then they said pay for NOC 28, 500 i cant pay so i said cancel loan process & refund then they said if refund pay cancellation fee 7500, file closing 6500, then 8, 750 i paid. But they not refund. Then i called head office they said paid 5500 then 6000, then 6000 i paid they also not refund. Totally 76000 i lost. They not respond & refund. I asked many times but they say pay for that pay for this etc... i need my money.
        +1 photos
        Jan 11, 2022
        Complaint marked as Resolved 
        IndiaBulls customer support has been notified about the posted complaint.
        Verified Support
        Dec 01, 2021
        IndiaBulls Customer Care's response
        Dear Customer,

        We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm.

        Thanks, Neha Team Dhani
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          F
          Fjvggf
          from D.P Palayam, Tamil Nadu
          Nov 26, 2021
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          Address: Hshsshhs Hsysvd houses Hsusbvs

          Bsbsbsbz
          IndiaBulls customer support has been notified about the posted complaint.
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            S
            Samir Santra
            Nov 26, 2021
            Resolved
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            Resolved

            Please provide my noc letter .I give my loan amount
            Plz close my loan account
            Dec 28, 2021
            Complaint marked as Resolved 
            IndiaBulls customer support has been notified about the posted complaint.
            Verified Support
            Nov 27, 2021
            IndiaBulls Customer Care's response
            Dear Samir Santra,

            We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

            Jatin, Team Dhani
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              P
              Pkr1996
              Nov 26, 2021
              Resolved
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              Resolved

              I am pavan kumar mutthe. My registered mobile number is [protected]. I have bought some grocery in flipkart buy using dhani card and later I changer my mind and canceled the order. The flipkart marchent has send my money refund. But I did not get the money into my dhani wallet. It's a worrest experience.
              +1 photos
              Jan 6, 2022
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Nov 26, 2021
              Updated by Pkr1996
              Dhani has to answer my complaint and refund my money. Then only I will pay the dues
              Nov 26, 2021
              Updated by Pkr1996
              Till my money not refunded
              Verified Support
              Nov 27, 2021
              IndiaBulls Customer Care's response
              "Dear Customer,

              Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

              Jatin, Team Dhani"
              Nov 27, 2021
              Updated by Pkr1996
              First refund my money
              Nov 27, 2021
              Updated by Pkr1996
              Still I did not get refund
              Nov 27, 2021
              Updated by Pkr1996
              I want call in telugu
              Nov 27, 2021
              Updated by Pkr1996
              I want my money 1496 rs back
              Nov 28, 2021
              Updated by Pkr1996
              Someone called me and asking for OTP. How can I tell OTP. I want my refund 1496 rs only. I don't want to tell any OTPs
              Nov 29, 2021
              Updated by Pkr1996
              Still I did not get my money. Dhani did not refund money. Don't instal dhani.
              Verified Support
              Dec 02, 2021
              IndiaBulls Customer Care's response
              Dear Customer,

              Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

              Neha, Team Dhani.
              Dec 02, 2021
              Updated by Pkr1996
              Still I didn't get my refund money
              Dec 02, 2021
              Updated by Pkr1996
              I did not get any call from dhani
              Dec 02, 2021
              Updated by Pkr1996
              Some one r calling me and asking me for otps and login pins
              Verified Support
              Dec 04, 2021
              IndiaBulls Customer Care's response
              Dear Customer,

              We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

              Neha, Team Dhani.
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                A
                Abdulgargadia
                from Bharuch, Gujarat
                Nov 26, 2021
                Resolved
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                Resolved

                Address: Bharuch Gujarat 392015

                Loan number - IPERBHA01621185
                Maine Loan Liya Tha 2019 ko Aur 6 Month emi Bhardiye The Firbi Meri loan Aaj Tak Chalu Hi Hai Close Ho Hi Nahi Hai
                Maine Bohot Baar Mail Kiya Payment Kiya Wo Proof Bi Mail Se Bheja Lekin Loan Close Hi Nahi Ho Rahi
                Outstanding Bi Bhardiya
                Remaining Amount Bi Bhardiya
                Ab To Cloase Honi Chahiye Loan Close
                SIR I REQUEST U LOAN CLOASE KAR DIJIYE
                +2 photos
                Jan 13, 2022
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                Nov 27, 2021
                IndiaBulls Customer Care's response
                "Dear Abdul Gargadia,

                We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                Jatin, Team Dhani"
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                  K
                  Khaby
                  Nov 24, 2021
                  Resolved
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                  Resolved

                  I have paid my dues a month ago then too on dhani app it's showing as active which nagitively impacting my cibil score now my cibil score is from 750 to 506 just because of dhani they did not updated that i have paid my dues on cibil report its still showing active account or I did not cleared theirs dues which is clearly un justice... I have dropped an email to [protected]@dhani.com but they never response... Also I get more then 100 times calls n msgs from dhani to repay their amount which is very irritative... I just have taken one credit limit of rs 3150 and they have charged me 6140rs then too I have paid it... But still my account is active... Please do the needful.
                  +3 photos
                  Jan 22, 2022
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 27, 2021
                  IndiaBulls Customer Care's response
                  "Dear Customer,

                  We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                  Jatin, Team Dhani"
                  Verified Support
                  Dec 21, 2021
                  IndiaBulls Customer Care's response
                  "Dear Customer,

                  Our team connected with you & we hope, we were able to help you in a best possible way. Do feel free to reach out to us in case of further concerns.

                  Jatin, Team Dhani"
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                    B
                    Bunnyarya
                    Nov 24, 2021
                    Resolved
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                    Resolved

                    Address: 1-124,SC colony, Neruduppala village Gonegandlla Mandal

                    50000 loan sanction and 12 th floor, PS Sarojan I pay 8478rs but not amount credit my account
                    Jan 22, 2022
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 27, 2021
                    IndiaBulls Customer Care's response
                    "Hi Bunnyarya,

                    Our team tried to contact you but could't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

                    Jatin, Team Dhani"
                    Sir my complaint not resolved
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                      S
                      Sandy VR
                      Nov 24, 2021
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                      I have emailed them 3 times and they say its resolved.
                      People are calling me every single day that includes sunday.
                      I have told them not interested please stop calling me i have begged them.
                      Yet they keep calling enough is enough i have enough screen shots to prove how many calls i get. i am not getting enough sleep from this. i would like to take this complain to court for harassment of calls i cannot sleep without turning off my mobile that is how much they call.
                      Their customer support number is worthless its an automated call nothing happens not even a person replies.
                      I am already mentally disturbed by these calls. some times they just call and not even talk.
                      when i say am not interested they talk back.
                      When i said am gonna report for consumer complaints. they told kar le ja kya karega fraud hai kya.
                      I would really like to take this or court ready to pay for the fees as well.
                      You have no idea how many numbers they are calling from.
                      I am begging them that is how much frustrated i am.
                      +91 [protected]
                      [protected]@gmail.com
                      +7 photos
                      IndiaBulls customer support has been notified about the posted complaint.
                      "Dear Sandy,

                      We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                      Jatin, Team Dhani"
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                        L
                        Lenin Kumar Inapanuri
                        Nov 24, 2021
                        Resolved
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                        Resolved

                        I have a Dhani account registered with my mobile no [protected] and email id [protected]@gmail.com.
                        I have, unfortunately, subscribed to Dhani's one freedom service on April 2021. after I subscribed to one freedom service, I came to know that I have to pay a monthly fee every month. so I tried to cancel the plan immediately. but they have charged me April month's fee. they asked me to clear this fee first if I want to cancel the plan. I have paid April's monthly fee and then cancelled the plan.
                        everything was good here. I thought I'm out of this. but the unexpected thing happened here. after I cancelled the plan in April month itself, I have uninstalled the app. I have recently installed the app in November 2021. to my surprise, I saw a whopping bill of Rs.5775 /- due which is the monthly fee for all months from May 2021 to November 2021. they have charged me dues for all these months even though I have cancelled the plan. I contacted their customer care and explained them the situation. they are agreed that my plan is inactive since April but asking me to pay the dues becuase their system is showing dues. they said that my plan is inactive but I have been charged monthly, so I have to pay the dues. this is where I realized this IndiaBulls Dhani is a fraud company. I have activated the one freedom service again I have paid the dues of 5775 rupees on 23rd November 2021. and then I have cancelled the plan again on 23rd Nov 2021.
                        now I have no dues in my account. I'm trying to cancel all the subscriptions ( which IndiaBulls activated silently and charging me for the same ) but I didn't find any option to cancel the subscriptions. so I mailed to [protected]@dhani.com saying that I have no dues, so please close my account. they replied that **Dhani One Freedom Card and Dhani Doctor services are active, please deactivate all these in order to deactivate the account** I couldn't find an option to deactivate any of these.
                        I'm afraid that they will charge me again indefinitely even though I have cancelled One Freedom Service on 23rd Nov 2021 again.

                        I Want To Deactivate Everything With Dhani. I Do Not Want To Be A Customer of the Dhani App Account.

                        KINDLY HELP ME.
                        I am sending here also Screen Shot I Taken Of the Dhani Application And a Screenshot of the mail they sent. these screenshots show the dues as 0 rupees as of 23rd November 2021 and the payment that I have made on 23rd November 2021 of 5775 rupees and the mail they sent asked me to cancel the one freedom subscription ( which is already cancelled, you can check the cancellation process in the attached video and you can find the date and time when I'm cancelling the plan and the date and time when they replied. I have cancelled the plan but they said the plan is still active )
                        +3 photos
                        Jan 17, 2022
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Nov 24, 2021
                        Updated by Lenin Kumar Inapanuri
                        https://photos.app.goo.gl/S7SBQnX78Ysotrrr5 is the link to the video that I mentioned above.
                        Verified Support
                        Nov 26, 2021
                        IndiaBulls Customer Care's response
                        "Dear Lenin Kumar Inapanuri,

                        We understand that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                        Jatin, Team Dhani"
                        Verified Support
                        Nov 27, 2021
                        IndiaBulls Customer Care's response
                        "Dear Lenin Kumar Inapanuri,

                        We hope that our team was able to solve your concern successfully. Do let us know if you need any further assistance.

                        Jatin, Team Dhani"
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                          A
                          AleAhamad
                          from Delhi, Delhi
                          Nov 24, 2021
                          Resolved
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                          Resolved

                          I have never taken personal loan from indiabulls but they showing five loan. Please help me to resolve these all loans
                          Jan 14, 2022
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 26, 2021
                          IndiaBulls Customer Care's response
                          Dear AleAhamad,

                          We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                          Jatin, Team Dhani
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                            G
                            g.tabreez basha
                            Nov 23, 2021
                            Resolved
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                            Resolved

                            Address: Hyderabad

                            I am taking Loan 50k my emi date every month 5th but they not debit and
                            They fine check bounce I am maintain my balance too and they debit 100 rs 300 every month please help me
                            I am tried to get India bulls call center and excuite too but no reponse
                            Dec 30, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 26, 2021
                            IndiaBulls Customer Care's response
                            Dear Customer,

                            We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                            Jatin, Team Dhani
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                              D
                              Dinesh Taogsiya
                              from Nagaur, Rajasthan
                              Nov 23, 2021
                              Resolved
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                              Resolved

                              Address: maharna prtap colone sarkare school ka samnaNagaur Rajasthan

                              इंडियाबुल्स धनी मेरे टाइम टू टाइम बन चुका है या फिर भी मुझे एनओसी नहीं मिल रही है
                              +1 photos
                              Jan 9, 2022
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 25, 2021
                              IndiaBulls Customer Care's response
                              Dear Dinesh Taogsiya,

                              Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                              Ronit, Team Dhani.
                              Verified Support
                              Dec 06, 2021
                              IndiaBulls Customer Care's response
                              Dear Dinesh Taogsiya,

                              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                              Neha, Team Dhani.
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                                I
                                Immukeshpatel
                                Nov 21, 2021
                                Resolved
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                                Resolved

                                Address: 16 Rajabandi Patera Damoh Madhya Pradesh 470772

                                I am mailing and calling Dhani from last one month but I did not get any solution Dhani people are not closing my account I had taken a subscription plan of 199₹ but now I want to cancel it but no cancellation option is showing, I have called Dhani many times regarding this but no solution has been found dhani team want that I should pay 199 every month but I want to cancel the plan but there is no option to cancel the plan When I go to the option of Dhani One Freedom Credit and after that the setting option is displayed then I am not showing the option of deactivate plan what i do I want to cancel the plan of Dhani One Freedom Credit but the option of deactivate plan is not showing I am mailing Dhani from last one month but havent got any solution I am going to report in cybercrime Please help sir, I have paid the subscription fee full but still the dhani one freedom credit limit is still inactive, I have mailed and called the company many times but did not get the solution
                                +2 photos
                                Dec 30, 2021
                                Complaint marked as Resolved 
                                My Problem Solved from Consumerhelpline.gov.in
                                IndiaBulls customer support has been notified about the posted complaint.
                                Nov 22, 2021
                                Updated by Immukeshpatel
                                My Dhani One freedom Credit is Inactive & All dues /subscription is paid, But customer says You Not paid subscription fees, but No Amount show on App, I m attaching screenshot, please chack. Mobile no. - [protected]

                                Verified Support
                                Nov 24, 2021
                                IndiaBulls Customer Care's response
                                Dear Mukesh Patel,

                                We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

                                Rajat, Team Dhani
                                Nov 24, 2021
                                Updated by Immukeshpatel
                                Ye i shared important information with Custmer care, But Problem Is Not Solve ! Chack latest Screenshot.

                                Verified Support
                                Nov 26, 2021
                                IndiaBulls Customer Care's response
                                "Hello Mukesh Patel,

                                Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.

                                Rajat, Team Dhani"
                                Nov 26, 2021
                                Updated by Immukeshpatel
                                Problem is Still, my Dhani One Freedom Credit is Inactive.

                                Nov 26, 2021
                                Updated by Immukeshpatel
                                Screenshots [latest]

                                Verified Support
                                Dec 30, 2021
                                IndiaBulls Customer Care's response
                                Dear Mukesh Patel,

                                We tried reaching out to you but were unable to connect with you on your number. pls leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                Mohit, Team Dhani.
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                                  A
                                  Asokan 062
                                  from Theni, Tamil Nadu
                                  Nov 21, 2021
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                                  Address: THENI Tamilnadu

                                  Good Morning Sir,

                                  Respected sir

                                  I have applied for Rs 20000/- Personal loan and have been contacted (+[protected] and +[protected] by your staff on 09/11/2021 to pay Rs 1800/- for insurance and following transactions are made and till now I have paid Rs 43000/- as application fee, TDS, Processing fee, bank charges, GST, documents charges and so on please, Lastly, I am not having money now, they are forcing /asking for Rs 5500/- as some charge, Sir realy l not having money, each and every body are speeking different languages in every 1 min, saying he has gone, I am new what you want, what's your problem, then another staff member speek to me, ask what your problem, I will tell my problem, mean time he cut call and he will left, this will continue for one or half a hour. Now I came to a conclusion that I need not want Loan. There is no other way except your legs, please help me Sir.

                                  Sir I am having believe in you sir, please help me.

                                  Thanks

                                  Your faithfully
                                  Asokan Subburam
                                  [protected]
                                  IndiaBulls customer support has been notified about the posted complaint.
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                                    K
                                    Katz_Karthik
                                    Nov 20, 2021
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                                    Address: Mumbai
                                    Website: www.dhani.com

                                    Your Dhani Lifetime Free Cashback Card is just 1 step away. Enter details to get your card now & enjoy 2% cashback on all spends. Click http://1kx.in/mfxtTn

                                    This is the message I got. Now after this, there is a fee charged of Rs 1399+ GST. And getting calls daily to pay this, despite me saying that I am not interested. Have not used the facility, still being forced
                                    +1 photos
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 23, 2021
                                    IndiaBulls Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                    Neha, Team Dhani.
                                    Nov 25, 2021
                                    Updated by Katz_Karthik
                                    Hi, sent you at ceo.[protected]@indiabulls.com.
                                    Please share an alternate ID if this isn't the right one, am not sharing my contact number here in a public forum
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                                      S
                                      Shivam2528
                                      from Bokaro, Jharkhand
                                      Nov 17, 2021
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                                      I have cleared all the dues and even paid the subscription fees of 299 for a credit limit of 10000 but they haven't activated my limit yet. I'm not able to use my credit limit even after paying subscription fees. I have emailed several times but no one has responded yet. Please resolve this as soon as possible.
                                      Phone no. [protected]
                                      IndiaBulls customer support has been notified about the posted complaint.
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                                        K
                                        Kausr
                                        from Ambur, Tamil Nadu
                                        Nov 17, 2021
                                        Resolved
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                                        Resolved

                                        Address: Shivaji Nager. Pune. Maharashtra iyuj

                                        Please refund my money back paid for TDS amount Rs 8500/!and processing fee Rs 2500/=mis guided by your senior manager Mr. Ravi Chandra.. Brief summary also sent to support @india bulls Finance co. I'm very badly need of amount. Please refund my money back in my bank of Maharashtra account as soon as possible. P. H. ANEES Ahmed
                                        Jan 8, 2022
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Nov 17, 2021
                                        Updated by Kausr
                                        Paid the total amount of Rs 2500/=and TDS amount Rs 8500/=not paid the insurance amount. Mr. Ravi Chandra instructed to open Kyc inAiryel, India post bank and pay TM with company registration phone number [protected].idid it. Again he ask to send India post ATM card both side. Isaid to send through company's mail id. But he refused to send. Then he said that you will not transfer the personal loan approved. So please I request to refund the TDS amount and processing fee immediately so as to enable me to meet expenses of hospital.
                                        Verified Support
                                        Nov 22, 2021
                                        IndiaBulls Customer Care's response
                                        Dear Kausr,

                                        We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

                                        Jatin, Team Dhani
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