Jul 30, 2021
Updated by Vikash.mech08 Hello Sir;
I booked a Home Loan in Indiabulls in March’15, Loan No- HHLVAS00223475
1> I booked a flat in Supertech in March’15 under subvention scheme and as per MOU Supertech is bonded to give subvention amount (Pre EMI) till the time of possession, I have paid everything from my pocket time to time. Neither the Possession nor the Pre EMI amount is transferred by the builder since last 34 months,
2> In last 3 years requested plenty of times to Indiabulls team to change ROI from 12% to ~8-8.5% but after so many requests they haven't done anything, requested to their grievance team and same response getting from them, Still paying EMI @12%.
Below some interaction ID for reference
SR=[protected]
IHF[protected]Z0C5D9
IHF[protected]X4T7D0
IHF[protected]F9M2W9
CRM:0732307
CRM:0427457
CRM:0668286
SR=[protected]
SR=[protected]
3> The disaster part is here, as per the loan agreement the tenure of my home loan is 20 years and they have changed it to ~43 years without customer consent, no talk, no information. I came to know when I requested for my Repayment statement, when i asked the reason they are saying "its coz of ROI change" and customer having financial challenges hence Bank decided to change it, how come HFC take decision with customer approval, I am 41 years old do I need to pay my EMIs till the age of 84.
This is breach of contract and kind of an offense.
Pls help, we are the regular tax payers and after all the savings i booked this small house for me and my family, but i am not getting anything.
Badly trapped in the scam run by both Indiabulls and Supertech and Indiabulls is not leaving any chance to harass customers.
I have enclosed all documents, Pls let me know if some more detail require in this regard
Rgds
Vikash Kumar
[protected]
Verified Support
Aug 02, 2021
IndiaBulls Customer Care's response Respected Sir,
Greetings from Indiabulls!
We understand that our team had shared all the requisite information pertaining to your concern via mail. Furthermore, you can write to us at [protected]@indiabulls.com or call on the toll free number[protected] for any assistance required.
Regards,
Indiabulls Housing Finance Limited.
my dhani registred no. is [protected]
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
Neha, Team Dhani.