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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
Complaints 2694
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1513
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IndiaBulls reviews & complaints page 51

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S
Sukhwant Singh Jhingar
Aug 3, 2021
Resolved
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Address: JHINGER KALAN Dasuya Hoshiarpur Punjab

No attend the ph.call.any coustomer.I try many times but all line are busy. Hoshiarpur office no attend the ph.call.why this no have time.
Sep 5, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 04, 2021
IndiaBulls Customer Care's response
Dear Customer,

Apologies for the issues faced by you Request you to provide us with your contact number so that we can assist you in the best possible way

Pooja Team Dhani,
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    R
    Raj and the
    Aug 3, 2021
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    Ok I will have to get back to get back to get back to get back to get back to get back to get back
    IndiaBulls customer support has been notified about the posted complaint.
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      S
      Soniya Hariyani
      Aug 3, 2021
      Resolved
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      Resolved

      We have taken personal loan under the name of mukeshbhai pamamdas hariyani, even after completion of the payment there is deduction taking place monthly.

      We have call at customer care but not getting proper response from there.
      Sep 5, 2021
      Complaint marked as Resolved 
      IndiaBulls customer support has been notified about the posted complaint.
      Aug 03, 2021
      Updated by Soniya Hariyani
      We have not applied for any credit line still that happened

      Verified Support
      Aug 04, 2021
      IndiaBulls Customer Care's response
      Dear Soniya Hariyani,

      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

      Pooja Team Dhani,
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        S
        Sorry for the
        Aug 2, 2021
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        Call you when I have a chance to get back to get back to get back
        IndiaBulls customer support has been notified about the posted complaint.
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          J
          Jignesh23
          Aug 2, 2021
          Resolved
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          Resolved

          I used paytm app for rent payment through dhani cashback card.
          my rent payment was failed and paytm successfully refund money to dhani app but money is not reflecting in my wallet.

          Transaction amount:- 2000
          My registered dhani number :-[protected]

          Please dhani customer support contact me at :[protected]
          Aug 15, 2021
          Complaint marked as Resolved 
          I get my refund
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          Aug 04, 2021
          IndiaBulls Customer Care's response
          Dear Jignesh,

          We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

          Pooja, Team Dhani. "
          Aug 08, 2021
          Updated by Jignesh23
          My money is not refunded yet. Please dhani team help me with that
          Verified Support
          Aug 15, 2021
          IndiaBulls Customer Care's response
          Dear Customer,

          Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

          Neha, Team Dhani.
          i was trying to add money from dhani wallet to my paytm wallet order failed money deducted from dhani then paytm refunded back the amount to dhani but still dhani wallet not credit back that amount not reflecting into dhani wallet! there is no option for help/support for any transaction made in dhani they not providing support at all i m never pay my dues if they not refund that amount back it was Rs.1499

          my dhani registred no. is [protected]

          Paytm rent payment failed but my refund in dhani wallet not received yet. - Comment #3910548 - Image #0
          IndiaBulls Customer Care's response, Oct 22, 2021
          Verified Support
          Dear Customer,

          Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

          Neha, Team Dhani.
          We have made a transaction through paytm and that transaction was failed and amount was refunded by paytm but it didnt reflect in dhani wallet.kindly assist me.
          Number-[protected]

          Paytm rent payment failed but my refund in dhani wallet not received yet. - Comment #3915797 - Image #0
          IndiaBulls Customer Care's response, Nov 2, 2021
          Verified Support
          Dear Customer,

          We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

          Neha, Team Dhani.
          I have made a payment through paytm using Dhani card wallet and the payment was failed and money was refunded by paytm but Dhani card wallet wasn't being refunded
          Mobile number - [protected]

          Paytm rent payment failed but my refund in dhani wallet not received yet. - Comment #3926442 - Image #0
          Paytm rent payment failed but my refund in dhani wallet not received yet. - Comment #3926442 - Image #1
          IndiaBulls Customer Care's response, Dec 2, 2021
          Verified Support
          Dear Gayatri Byrraju,

          We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

          Neha, Team Dhani.
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            T
            Tsum tsum tsum
            Aug 2, 2021
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            I have ordered track pants on ajio on 15th July and paid the amount but after two days it was intimated to me that delivery was unsuccessful but still I couldn't get my amount back my order number is FL[protected], how could I get back my amount. 15days went away, I have not cancelled, it's not my mistake then why this delay in refunding my amount
            IndiaBulls customer support has been notified about the posted complaint.
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              B
              Bhawna@5632
              Aug 2, 2021
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              Resolved

              Address: B-93 gali no 3 mukund vihar Karawal Nagar delhi 94

              Mery documents ka misuse karky mery sath 30000 ka fraud hai kisi ny mery documents ko use krky 30000 ka loan karwaya hai maine koi loan apply nhi kiya tha mai kyu pay kru kyuki jis account mai loan amount transfer hua hai wo account mera nhi hai mera salary account hai salary account mai salary k alwa koi or amount nhi aa skta gai
              Sep 4, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Aug 04, 2021
              IndiaBulls Customer Care's response
              Dear Customer,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Pooja Team Dhani,
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                T
                Top 10 code not
                Aug 2, 2021
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                Online toll road trip and I will be there and I will be there at like to know
                IndiaBulls customer support has been notified about the posted complaint.
                Note working dhani pay card
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                  T
                  The same time
                  Aug 2, 2021
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                  Call Support help +09339:-:555-:-291 online toll-free
                  IndiaBulls customer support has been notified about the posted complaint.
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                    G
                    Guru prasad4
                    Aug 2, 2021
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                    Address: 94/124 kadapa

                    Sir 25 days back i take emi 1000 rupees and I repaid next day hole amount and updated in app but yesterday your service representative you do not pay the money and he forced to pay again and I pay the money but still app is not updated
                    IndiaBulls customer support has been notified about the posted complaint.
                    Dear Guru Prasad,

                    Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

                    Regards
                    Team Dhani
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                      U
                      Uffuyfyfdydygdvvc
                      Aug 2, 2021
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                      Update and send back my dhani pay card and debit card [protected].
                      IndiaBulls customer support has been notified about the posted complaint.
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                        S
                        Sarvesh05
                        Aug 1, 2021
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                        Hi ive made recharge of airtel as it was offer of hotstar and prime video.. hotstar for one year it has been activated but prime video offer does not got activated... please look into the matter. Recharge of 448/- [protected] airtel
                        +1 photos
                        IndiaBulls customer support has been notified about the posted complaint.
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                          B
                          Binu vincent
                          Aug 1, 2021
                          Resolved
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                          Resolved

                          Further to this i received a threat call to my number [protected] from [protected] (in local language malayalam-been recorded)introduced as your recovery agent from India bulls
                          to rewind the story in nutshell is as follows
                          i had downloaded dhaniapp on 25.5.21 and paid Rs.299 for a card you offered thro my mobile number [protected]i tried recharging Rs.183 on a mobile thro your app and gain Rs.42.Both these recharges dint happen and it was well informed to you in different emails.Moreover the said card i received in post was returned back to youlter i was informed that Rs.183+150 was raised as credit loan!! No Loans or services was extended to me till now by you.Due to your pestering calls to i paid Rs.111 nd parked Rs.222 in dhani app wallet.My request to address my grievance is not been attend by you till now, but threatening calls happens from your side India bulls!!My request to repay the failed transaction of mobile recharge done thro Dhani app is still in your deaf years.Dhani is solely responsible for repay my money as your app is the intermediary in the transaction
                          i had also informed you by different emails that i dont want to associate with you in may manner nor any legally enforceable debt is there from me.Finding no response from you for all these complaints I raised the matter to RBI Bnking Ombudsman and waiting for its proceedings.Since the matter is subjudice and No car been issued to be, all further communics should be rooted directed by RBI and not thro any of your agents calls.Mind it
                          Oct 3, 2021
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 02, 2021
                          IndiaBulls Customer Care's response
                          Dear Binu Vincent,

                          We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                          Regards,
                          Team Dhani
                          Verified Support
                          Aug 23, 2021
                          IndiaBulls Customer Care's response
                          Dear Binu Vincent,

                          Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                          Neha, Team Dhani.
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                            K
                            Kasturic
                            Jul 31, 2021
                            Resolved
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                            Resolved

                            Address: Navi Mumbai

                            Dear Sir

                            With reference to my loan ac no AC#IPERMUM01290966 I would like to inform that I have repaid full amount on August 2019. After that I didn't get any NOC from Indiabulls Dhani. Moreover after paying complete amount I getting reminders for EMI. I want to bring your kind notice that why I am getting such reminders for EMI and why the payment is recorded into your system. You can understand it is an immense a pressure on me of getting such EMI reminders. On 29th July 2021 I have got a message that I have to meet advocate who is appointed for conciliation of payment. I dnt know after doing complete what payment is asking by Dhani? I am attaching herewith scan of payment receipt for your reference. I request your kind help to resolve this issue as soon as possible and to arrange to give me closure letter against my loan AC#IPERMUM01290966 at the earliest.
                            Further to the above I would like to inform presently I am not in a condition to go out due to Covid issues so I seek your help in this regard. Doctor's certificate is also attached for your reference.

                            Thanks and regards

                            Mrs. Kasturi Choudhury
                            +3 photos
                            Sep 8, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 02, 2021
                            IndiaBulls Customer Care's response
                            Dear Kasturi,

                            We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

                            Regards,
                            Team Dhani
                            Verified Support
                            Aug 05, 2021
                            IndiaBulls Customer Care's response
                            Dear Kusturi,

                            We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                            Parul. Team Dhani
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                              D
                              Dinesh Taogsiya
                              from Nagaur, Rajasthan
                              Jul 31, 2021
                              Resolved
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                              Resolved

                              Mujhe loan ki NSE chahie
                              Sep 5, 2021
                              Complaint marked as Resolved 
                              IndiaBulls customer support has been notified about the posted complaint.
                              Jul 31, 2021
                              Updated by Dinesh Taogsiya
                              Ion Pamat
                              Jul 31, 2021
                              Updated by Dinesh Taogsiya
                              My NOC

                              Verified Support
                              Aug 02, 2021
                              IndiaBulls Customer Care's response
                              Dear Dinesh Taogsiya,

                              Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

                              Regards
                              Team Dhani
                              Nov 23, 2021
                              Updated by Dinesh Taogsiya
                              मेरा लोन स्टेटमेंट नहीं निकल रहा है मुझे मिस नहीं मिल रही है मेरा कितना समय बाकी है किसी संपर्क नहीं हो पा रहा है मेरा लोन की कंडीशन क्या है बाकी है ज्यादा है[protected]

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                                P
                                Prashant Patne
                                Jul 31, 2021
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                                Address: 301/A 3rd floor vedanta cts no.779 makwana road andheri-kurla raod andheri east maharashtra 400059

                                I am prashant patne my SAP ID 279477 I have resigned my job on 13th Feb 2021 but still I have not receive my Relieving Letter and my fnf after so much followup

                                Kindly put your interest on it and resolve this problem. I will be very thankful to you

                                Thanking you
                                Regards
                                Prashant patne
                                IndiaBulls customer support has been notified about the posted complaint.
                                Dear Prashant Patne,

                                Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                                Regards,
                                Team Dhani.
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                                  R
                                  Ramaappa Hiremani
                                  Jul 30, 2021
                                  Resolved
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                                  Resolved

                                  Address: Bangalore

                                  Dear Sir/Madam,

                                  I took cashback card and initially it was mentioned that it doesn't including any charge. Since I took card I didn't used as it was not necessary for me and I told your one of your representative to cancel the card 2-3month back.

                                  But when I opened the app today I found that there is a pending amount of 597/-Rs as subscription charge even after informed to cancel one of your representative over a call.

                                  They replied to the mail as:
                                  You can place cancellation request through dhani App by following below Steps:
                                  Step 1. Log in dhani App.
                                  Step 2. Click on " One Freedom Credit " tile
                                  Step 3. In details section, Select "Cancel" to raise a cancellation request

                                  I searched and found that there is no option of cancelling it through app.

                                  Dhani is charging subscription fee.i cant pay these fee uselessly please deactivate my account.

                                  Kindly look into the matter and do the needful at the earliest of cancelling my account.

                                  Thanks & Regards,

                                  Name: Ramappa Hiremani
                                  Card Number: [protected]
                                  Contact Number: [protected]
                                  Sep 4, 2021
                                  Complaint marked as Resolved 
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 31, 2021
                                  IndiaBulls Customer Care's response
                                  Dear Customer,

                                  Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                                  Regards
                                  Team Dhani
                                  Verified Support
                                  Aug 03, 2021
                                  IndiaBulls Customer Care's response
                                  Dear Customer,

                                  We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                                  Parul, Team Dhani
                                  Helpful
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                                    S
                                    sagar mudgil
                                    Jul 30, 2021
                                    Resolved
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                                    Resolved

                                    I made a transaction of 4999 with dhani pay on Amazon, later on I cancelled the order as it was late.now amazon has processed the refund and according to them dhani has confirmed the payment on 28th July but I haven't received the amount. Amazon gave me refund reference number so I tried contacting dhani via mail and call but they are not responding.
                                    My registered Mobile number is [protected]
                                    Email id sagar.[protected]@gmail.com
                                    Refund reference number
                                    30005412051191062606151
                                    Kindly help me get my money back.
                                    Sep 26, 2021
                                    Complaint marked as Resolved 
                                    My issue got resolved
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                    Regards,
                                    Team Dhani.
                                    My contact number is [protected]
                                    I received my refund thank you 😊
                                    IndiaBulls Customer Care's response, Jul 31, 2021
                                    Verified Support
                                    Dear Sagar,

                                    Your feedback is valuable to us, we will surely notify our team and wish to provide better service in future.
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                                      T
                                      Tangod Srinath
                                      Jul 30, 2021
                                      Resolved
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                                      Resolved

                                      Required repayment schedule of loan reference number IPERHYD03233513
                                      Name T Srinath
                                      Sep 2, 2021
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 31, 2021
                                      IndiaBulls Customer Care's response
                                      Dear Customer,

                                      Your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                                      Regards
                                      Team Dhani
                                      Verified Support
                                      Aug 02, 2021
                                      IndiaBulls Customer Care's response
                                      Dear Customer,

                                      We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                                      Regards
                                      Team Dhani
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                                        V
                                        Vikash.mech08
                                        from Mumbai, Maharashtra
                                        Jul 30, 2021
                                        Resolved
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                                        Resolved

                                        Address: Gurugram

                                        As per the loan agreement the tenure of my home loan is 20 years (240 months) but they have changed this to ~43 years (508 months) without customer consent, no talk, no information, i requested them many times but no response.

                                        In last 3 years i requested plenty of times to Indiabulls team to change ROI from 12% to ~8-8.5% but after so many requests they haven't done anything, requested to their grievance team and same response getting from them, Still paying EMI @12%.
                                        Below some interaction ID for reference
                                        SR=[protected]
                                        IHF[protected]Z0C5D9
                                        IHF[protected]X4T7D0
                                        IHF[protected]F9M2W9
                                        CRM:0732307
                                        CRM:0427457
                                        CRM:0668286
                                        SR=[protected]
                                        SR=[protected]
                                        Sep 5, 2021
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Jul 30, 2021
                                        Updated by Vikash.mech08
                                        Hello Sir;
                                        I booked a Home Loan in Indiabulls in March’15, Loan No- HHLVAS00223475

                                        1> I booked a flat in Supertech in March’15 under subvention scheme and as per MOU Supertech is bonded to give subvention amount (Pre EMI) till the time of possession, I have paid everything from my pocket time to time. Neither the Possession nor the Pre EMI amount is transferred by the builder since last 34 months,
                                        2> In last 3 years requested plenty of times to Indiabulls team to change ROI from 12% to ~8-8.5% but after so many requests they haven't done anything, requested to their grievance team and same response getting from them, Still paying EMI @12%.
                                        Below some interaction ID for reference
                                        SR=[protected]
                                        IHF[protected]Z0C5D9
                                        IHF[protected]X4T7D0
                                        IHF[protected]F9M2W9
                                        CRM:0732307
                                        CRM:0427457
                                        CRM:0668286
                                        SR=[protected]
                                        SR=[protected]

                                        3> The disaster part is here, as per the loan agreement the tenure of my home loan is 20 years and they have changed it to ~43 years without customer consent, no talk, no information. I came to know when I requested for my Repayment statement, when i asked the reason they are saying "its coz of ROI change" and customer having financial challenges hence Bank decided to change it, how come HFC take decision with customer approval, I am 41 years old do I need to pay my EMIs till the age of 84.

                                        This is breach of contract and kind of an offense.

                                        Pls help, we are the regular tax payers and after all the savings i booked this small house for me and my family, but i am not getting anything.

                                        Badly trapped in the scam run by both Indiabulls and Supertech and Indiabulls is not leaving any chance to harass customers.

                                        I have enclosed all documents, Pls let me know if some more detail require in this regard

                                        Rgds
                                        Vikash Kumar
                                        [protected]
                                        Verified Support
                                        Aug 02, 2021
                                        IndiaBulls Customer Care's response
                                        Respected Sir,

                                        Greetings from Indiabulls!

                                        We understand that our team had shared all the requisite information pertaining to your concern via mail. Furthermore, you can write to us at [protected]@indiabulls.com or call on the toll free number[protected] for any assistance required.

                                        Regards,
                                        Indiabulls Housing Finance Limited.
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