My account is yet to be closed. Instead I see various people from helpdesk of Indiabulls (now Dhani) sending generic emails saying the account cannot be closed due to my not providing them the correct forms. I have filled whatever form was couriered to me and, I see this is becoming a procrastination ploy.
I have 60 shares of a company that no longer exists (Bluebird India) and, I am told to re-materialise these shares. I am not sure who can help with this INdiabulls mandate. As of today, I know I have furnished the due forms and, expect Indiabulls to do remainder of pending actions and, close. This is becoming a frustration as I am on this for the last 18 months. And, no solution.
This is nothing to do with Android App or Indiabulls Loan or, any other service offered by INDIABULLS. I JUST WANT TO CLOSE MY ACCOUNT
Sep 16, 2021
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
IndiaBulls Customer Care's response Dear Customer,
Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.
Parul, Team Dhani
Sep 26, 2021
Updated by absura [protected]
Verified Support
Sep 27, 2021
IndiaBulls Customer Care's response Dear Customer,
We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
Neha, Team Dhani.
Contact Number 2: [protected]