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IndiaBulls Complaints & Reviews

3.1
Updated: Jul 29, 2025
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IndiaBulls reviews & complaints page 49

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K
Kumar Balajee
from Pune, Maharashtra
Aug 15, 2021
Resolved
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Resolved

I have foreclosed my dhani (IPERDEL[protected] presonal loan, but 2 days ago my EMI of 1551 rupees is again deducted.request you to please refund my amount as soon as possible and also provide me NOC letter.
Aug 17, 2021
Complaint marked as Resolved 
Still not resolved and no one calling me about this problem...froad company...
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2021
IndiaBulls Customer Care's response
Dear Kumar Balajee,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.
Verified Support
Aug 17, 2021
IndiaBulls Customer Care's response
Dear Kumar Balajee,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Neha, Team Dhani.
Aug 18, 2021
Updated by Kumar Balajee
And now Dhani team have calling me and threat to resolved the issue and abused me.
Verified Support
Aug 19, 2021
IndiaBulls Customer Care's response
Dear Kumar Balajee,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Neha, Team Dhani.
Aug 25, 2021
Updated by Kumar Balajee
Dear Team,
Why you had not patience, while deduct emi after forceclose loan.
Aug 26, 2021
Updated by Kumar Balajee
Any body can resolve my problem from IndiaBulls Dhani team...
Sep 15, 2021
Updated by Kumar Balajee
Please help me Dhani team...i am very depressed...call me at [protected] i will explain briefly...
Verified Support
Sep 15, 2021
IndiaBulls Customer Care's response
Dear Kumar Balajee,

Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Neha, Team Dhani.
Verified Support
Oct 16, 2021
IndiaBulls Customer Care's response
Dear Kumar Balajee,

"This is taking longer than usual. Please allow us some more time request your patience in the interim.

Leeann, Team Dhani
Verified Support
Nov 15, 2021
IndiaBulls Customer Care's response
Dear Kumar Balajee,

We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

Neha, Team Dhani.
Contact Number 1: [protected]
Contact Number 2: [protected]
Still not refund amount of 1551.00
IndiaBulls Customer Care's response, Sep 25, 2021
Verified Support
We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
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    absura
    Aug 13, 2021
    Resolved
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    Resolved

    My account is yet to be closed. Instead I see various people from helpdesk of Indiabulls (now Dhani) sending generic emails saying the account cannot be closed due to my not providing them the correct forms. I have filled whatever form was couriered to me and, I see this is becoming a procrastination ploy.

    I have 60 shares of a company that no longer exists (Bluebird India) and, I am told to re-materialise these shares. I am not sure who can help with this INdiabulls mandate. As of today, I know I have furnished the due forms and, expect Indiabulls to do remainder of pending actions and, close. This is becoming a frustration as I am on this for the last 18 months. And, no solution.

    This is nothing to do with Android App or Indiabulls Loan or, any other service offered by INDIABULLS. I JUST WANT TO CLOSE MY ACCOUNT
    Sep 16, 2021
    Complaint marked as Resolved 
    IndiaBulls customer support has been notified about the posted complaint.
    Verified Support
    Aug 16, 2021
    IndiaBulls Customer Care's response
    Dear Customer,

    Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

    Parul, Team Dhani
    Sep 26, 2021
    Updated by absura
    [protected]
    Verified Support
    Sep 27, 2021
    IndiaBulls Customer Care's response
    Dear Customer,

    We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

    Neha, Team Dhani.
    Neha was courteous enough to call on this reopened case although the earlier case was unilaterally closed.

    She said she represents the loans section of this Indiabulls Organisation and, that a representative from the Stocks business would be notified along with an overview about my lingering issue.

    Hope something would happen, else this case also would be again closed by consumers complaint for lack of representation from the appropriate stakeholder from Stocks business side of Indiabulls.

    Can someone help and support me to get this addressed this time around?

    This is the very reason that rogue corporates are using dilatory tactics to hoodwink the innocent customers.
    IndiaBulls Customer Care's response, Sep 30, 2021
    Verified Support
    Dear Customer,

    Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

    Neha, Team Dhani.
    IndiaBulls Customer Care's response, Oct 8, 2021
    Verified Support
    Dear Customer,

    Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

    Neha, Team Dhani.
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      P
      Prabhakar002
      Aug 13, 2021
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      So please ECS mandatory cancelled me and at time close my account parmently
      IndiaBulls customer support has been notified about the posted complaint.
      Dear Customer,

      Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

      Parul, Team Dhani
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        C
        Cigsyhc
        Aug 13, 2021
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        Address: Cyyvvucufy gugfy

        New Calls payment service number and yes
        IndiaBulls customer support has been notified about the posted complaint.
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          Cigsyhc
          Aug 13, 2021
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          Address: Rachv cuidd

          Payment Service contact with New calls from refund balance
          IndiaBulls customer support has been notified about the posted complaint.
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            S
            srinivasaprabhakar
            Aug 12, 2021
            Resolved
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            Resolved

            Address: Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001

            Hi
            I tried to pay rent thru phonepe Rs 29884 using dhani freedom card this morning.. transaction failed, but money was deducted..now app is showing me to pay first of 3 EMIs to be paid by today.refunded amount is not reflecting in my dhani account.please help
            My mobile number is [protected]..can you
            Aug 18, 2021
            Complaint marked as Resolved 
            Its resolved..thank you team dhani
            IndiaBulls customer support has been notified about the posted complaint.
            Aug 12, 2021
            Updated by srinivasaprabhakar
            Money was refunded from phonepe.. transaction I'd is T2108122235592097836215
            But the money is still not reflecting in dhani freedom card..please help

            Verified Support
            Aug 14, 2021
            IndiaBulls Customer Care's response
            Dear Customer,

            Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

            Parul, Team Dhani
            Verified Support
            Aug 14, 2021
            IndiaBulls Customer Care's response
            We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

            Parul, Team Dhani
            Verified Support
            Aug 17, 2021
            IndiaBulls Customer Care's response
            Dear Customer,

            Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

            Neha, Team Dhani.
            Hello sir iam facing two problem iam used dhani freedom card then try to pay due bill but always money debited my Bank account but not clear bill then amount is reflect my dhani wallet account,
            2nd problem is iam transfer wallet money to my Bank account and it's debited dhani wallet balance but not credit my Bank account, iam also complain dhani customer call and I send email with proof they don't reply my emails.
            Please help
            My email id [protected]@gmail.com
            And mobile no [protected]

            Money debited from dhani freedom card but not credited to bank account - Comment #3882512 - Image #0
            Money debited from dhani freedom card but not credited to bank account - Comment #3882512 - Image #1
            IndiaBulls Customer Care's response, Aug 27, 2021
            Verified Support
            Dear Customer,

            Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

            Neha, Team Dhani.
            Jabbark0143's reply, Aug 30, 2021
            Not solved my problem
            IndiaBulls Customer Care's response, Aug 30, 2021
            Verified Support
            Dear Customer,

            Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

            Neha, Team Dhani.
            IndiaBulls Customer Care's response, Sep 14, 2021
            Verified Support
            Dear Customer,

            Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

            Neha, Team Dhani.
            Hi
            I paid rent through phonepe of Rs 3484 using dhani freedom card on 25dec21 but transaction failed but same day money transaction seen as the amount had been refunded into the card but money not yet refunded and not reflecting in my dhani account.please help
            my mobile no. is [protected]

            Money debited from dhani freedom card but not credited to bank account - Comment #3936756 - Image #0
            IndiaBulls Customer Care's response, Dec 29, 2021
            Verified Support
            Dear Aniket,

            We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

            Ronit, Team Dhani.
            Aniketdj's reply, Dec 31, 2021
            How much time it takes to reflect the refund in my dhani card sir..its been 6 days already passed.
            Aniketdj's reply, Jan 1, 2022
            Money was refunded from phonepe.. transaction I'd is T2112252201038835268111
            But the money is still not reflecting in dhani freedom card..please help
            IndiaBulls Customer Care's response, Jan 1, 2022
            Verified Support
            Dear Customer,

            We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

            Neha, Team Dhani
            Aniketdj's reply, Jan 1, 2022
            Dear sir,
            The all details about the refund was sent us by the merchant are as follows:
            Transaction id:NX21122518375285195332051
            Refund Transaction id:
            T2112252201038835268111
            Refund initiation date:25/12/2021
            IndiaBulls Customer Care's response, Jan 4, 2022
            Verified Support
            "Hello Aniket,

            Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.

            Jatin, Team Dhani"
            Hi
            I paid rent through phonepe of Rs 3342.90 using dhani freedom card on 19Feb2022 but transaction failed but same day money transaction seen as the amount had been debited from the dhani card but money not yet refunded and not reflecting in my dhani account.please help
            my mobile no. is [protected]

            Money debited from dhani freedom card but not credited to bank account - Comment #3959366 - Image #0
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              Guduguntla Subramanyam
              Aug 12, 2021
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              Hi i would like to close my account
              IndiaBulls customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Neha, Team Dhani.
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                P
                PK Rai
                Aug 11, 2021
                Resolved
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                Resolved

                Address: 510 SAURABH VIHAR JAITPUR BADARPUR

                First wallet amount without inform deduct after complain no results.
                Second time unnecessary collect to customer i have used small amount but dhani charges double triple amount.
                after mail no body help and reply
                Oct 2, 2021
                Complaint marked as Resolved 
                IndiaBulls customer support has been notified about the posted complaint.
                Verified Support
                Aug 12, 2021
                IndiaBulls Customer Care's response
                Dear Customer,

                Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

                Parul, Team Dhani
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                  P
                  Paz
                  Aug 11, 2021
                  Resolved
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                  Resolved

                  I paid all due amount and subscription fee, but still card is inactive. In app pending amount to pay to 0 though. I have called and mailed your team many times. Even I got mail saying issue solved. Now I think atleast I need the subscription fee refunded.
                  Registered number [protected]
                  Sep 17, 2021
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 15, 2021
                  IndiaBulls Customer Care's response
                  Dear Customer,

                  Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                  Neha, Team Dhani.
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                    V
                    V K P Sarma
                    Aug 11, 2021
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                    Address: Thane

                    Order No 305541.
                    One item is supplied wrongly.
                    Complained Customer Care.No relief so far(7days).
                    Ordered 2 Nos Listerine Original .
                    But got 2 nos Listerine Cavity Care.
                    Pl do needful.
                    V K P Sarma
                    [protected]
                    Bengaluru
                    +1 photos
                    IndiaBulls customer support has been notified about the posted complaint.
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                      R
                      Raj Vir Singh Chauhan
                      Aug 11, 2021
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                      Balance available in my sbi ac [protected] but due to tec fault mandate in my loan ac Hhlbrll00422012 failed. Deduction rs 295 may be refunded.
                      IndiaBulls customer support has been notified about the posted complaint.
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                        Vignesh Alagesan
                        Aug 11, 2021
                        Resolved
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                        Resolved

                        Address: 5/198 Dinnabellur Pennagaram Tk, Dharmapuri Dt

                        1000 rupess is transferd to wallet to benifers account on 09/08/2021 is not recived plz transfer my money to benifers account
                        +1 photos
                        Sep 12, 2021
                        Complaint marked as Resolved 
                        IndiaBulls customer support has been notified about the posted complaint.
                        Aug 11, 2021
                        Updated by Vignesh Alagesan
                        Is not resolved

                        Verified Support
                        Aug 12, 2021
                        IndiaBulls Customer Care's response
                        Dear Customer,

                        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                        Neha, Team Dhani.
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                          shivasingh0193
                          Aug 10, 2021
                          Resolved
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                          Resolved

                          I've paid all dues and subscription fee for this month but my daily limit is 0 and status is inactive. I've sent many mails and called many times but they haven't fixed it. They have a best method to cheat customer.
                          Oct 2, 2021
                          Complaint marked as Resolved 
                          IndiaBulls customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 11, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                          Neha, Team Dhani.
                          Aug 12, 2021
                          Updated by shivasingh0193
                          [protected]
                          Verified Support
                          Aug 12, 2021
                          IndiaBulls Customer Care's response
                          Dear Customer,

                          Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                          Neha, Team Dhani.
                          [protected]
                          shivasingh0193's [Complaint's author] reply, Aug 12, 2021
                          Any updates?
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                            uzair0526
                            Aug 10, 2021
                            Resolved
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                            Resolved

                            Address: [email protected]

                            Hi,

                            i had blocked my all Accounts in Dhani by mail indeed still the amount every month is getting deducted by my savings A/c and i had call to support team of dhani they are telling it cant be unblocked, so my concern is when dhani A/c cant be unlocked then how can i inactive the dhani one freedom card wich every month they are deducteing the money

                            please suggest me on same
                            Oct 2, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 11, 2021
                            IndiaBulls Customer Care's response
                            Dear Customer,

                            We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                            Neha, Team Dhani.
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                              Ashutosh1803
                              Aug 10, 2021
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                              My transaction got cancelled and money rs 8999 refunded back by flipkart but still I didn't get my money in my dhani wallet or card. My Transaction was done on 1 August 9:37 AM on flipkart . I attached paytm refund Screenshot, please do the needful and refund my money.
                              Refund id - CR21080109374716449498602
                              +1 photos
                              IndiaBulls customer support has been notified about the posted complaint.
                              Aug 10, 2021
                              Updated by Ashutosh1803
                              Sorry for paytm refund it was mistake it's Flipkart refund screenshot
                              Dear Customer,

                              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                              Neha, Team Dhani.
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                                Jignesh23
                                Aug 9, 2021
                                Resolved
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                                Resolved

                                I used dhani free cashback card for rent payment in paytm.
                                But my rent payment was failed and paytm refunded for my dhani cashback card.

                                Today is 7th day
                                But I didn't get in my dhani wallet yet.
                                My registered mobile number:-
                                [protected]

                                Date:- 02/08/2021

                                Paytm refund bank reference number:-
                                6279064474526739906092
                                +1 photos
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Got it my refund.
                                IndiaBulls customer support has been notified about the posted complaint.
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                                  Adityasinha321
                                  Aug 9, 2021
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                                  Address: 1519, BAGESHWARI TEMPLE N

                                  I am transfer money Wallet to bank but money is deducted from my account but receiver cannot get money.
                                  IndiaBulls customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                  Neha, Team Dhani.
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                                    Report
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                                    Address: 306 white tower khalifa street Abu Dhabi

                                    Dear team, one of your company executive visited me in 2018.and since she was trying to convincing to save some amount from every salary I convinced with her and sign the form.unfortunately after 16 month my NRI account is upgraded and the previous account from which the amount used to detect every month was null.. I try to contact her but there was no response even I send email to india bulls it’s same no response..I request to give me the update of my saving how I can withdraw .
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

                                    Parul, Team Dhani
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                                      Jordan Kamei Karki
                                      Aug 8, 2021
                                      Resolved
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                                      Resolved

                                      They ask me that i have pay emi for 7829 which was due on 5-aug-2021 so keep 10000 /- on bank account so they can take the money on due date but when i check my balance they took 7650 on 6-aug-2021 which so i was wondering what happen know when i check dhani app its says my total emi due 179.14. so i dont understand why they didn't take full amount paymnet on the due date its seems like they want to put me on past due charge me extra money but i have all my bank proof which shows i had enough balance to cover my payment and i have msg also that my payment is 7829 this time i am gonna file a police complaint and i am gonna srew them up please if can help me just help coz i dont wana see any negetive mark on my cbil score or report..
                                      +3 photos
                                      Sep 24, 2021
                                      Complaint marked as Resolved 
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 10, 2021
                                      IndiaBulls Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience you have faced. Request you to share your contact number so we shall get in touch with you at the earliest.

                                      Parul, Team Dhani
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                                        Adwaithbal
                                        Aug 8, 2021
                                        Resolved
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                                        Resolved

                                        Address: Athirattukunnu(po)Kenichera,wayanad,india, Nekkallil house

                                        Payment using dhani credit card failing many times.its showing payment failed.But my card was active and cleared all the dues.
                                        Sep 25, 2021
                                        Complaint marked as Resolved 
                                        IndiaBulls customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 10, 2021
                                        IndiaBulls Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                                        Neha, Team Dhani.
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