IndiaBulls Complaints & Reviews

Hi
I am customer of Dhani one freedom card, which is totally scam, I can't use my Dhani daily credit limit online as well as offline. When I use it offline shopping the transaction is showing as declined and in online shopping the transaction is showing as failed. I have paid all my dues but it's not updated yet and the due now is showing as 2190 which is not my due amount. Have sent multiple mails as well as call too, still the problem is not solved. I have attached all the screenshots and mail as well. My card is showing as active and the daily credit limit is 925 but still am not able to use my daily credit limit. Very bad customer support fake promise's, at the very first time they said they are updating their systems so kindly wait for one day, next they said I have to pay my due amount which is 111 rupees also am unable to pay it because in app due is showing as 2190 but still they said I can edit amount and pay so I have done the same amount added to wallet but due is not updated then they said wait till 48 hours so our tech team will resolve it, even after waiting 48 hours their is no call back or mail too, I give a call and still they give a reason it's an tech issue kindly wait, I don't understand is this people will have a track of customer complaints? I don't think so because every time I have to explain my problem they ask me to wait with different fake reason, and they are sending me daily alerts that my payment overdue by 5 days, which am unable to pay also said them too, they can't solve this but they keep on send the alerts.
Most funniest part is one of customer executive said their is problem with bank account so kindly contact bank😂😂😂 I don't understand am using your so called, dhani one freedom card which is not working then how come my personal bank involved here? 0% knowledge Nibas, 😂😂, this show what's their quality preference is.

ये मेरी चौथी mail with attached all proof THE FRAUD INDIABULLS DHANI- आप सभी बेईमानों/चोरो को मेरा फिरसे नमस्कार |आप लोगो के बेईमानी के चर्चे आज हर जगह है | mail bhej bhej कर थक गया complaint भी डाली |लेकिन आप लोग ठहरे next level के बेशर्म | 8 महीने पेहले ही पूरी पेमेंट करने के बाद भी, मेरे HDFC bank account मे लगातार इतनी पेनल्टी ठोकी की उसे अब बंद करवाना पड़ा |cibil score 820 से 630 | defaulter हुआ अलग से | सारे proofe भेजे 8 महीने से लगातार की मै full payment कर चुका हू | आप सभी बेईमानों से विनति हे | मेरी 2 loan ID - 1-IDHADEL[protected]IDHADEL08111868 जिसकी सारी payment मैं कर चुका हूं।plz NOC भेजे।? दोनो की payment कैसे की कृपया नीचे पढ़े- पहली loan ID- IDHADEL08115036 को Foreclosure करने के लिए 1, 246.32 payment करनी थी जिसमे से मे 1056 पहले ही pay कर चुका था ( 12 January 2021 को लोन id IDHADEL08115036 की एक लिंक आयी थी जिसमे मैंने 1056 pay किया था slip नीचे attached है ) तो अब 1056 minus करके मैंने 300 ki पेमेंट करदी (क्यूकि 300 से कम की पेमेंट नही हो रही थी ) धनी से call आई थी जिसमे उन्होने बोला की अप पिछली payment minus करके बाकी का balance pay कर दो दूसरी loan ID- IDHADEL08111868 को Foreclosure करने के लिए 1, 474.32 की payment करनि थी लेकिन pay करने पे 1460.34 से ज्यादा का amount accept नही हो रहा था तो मेने 1460.34 pay कर दिया (invoice नीचे attached हे )

I cleared all my EMI due and subscription fee of 499 too but it been more than 2 week my card is inactive. I'm getting mail from the team that problem is solved but still the same even on phone customer executives says it will be activated in 24 hrs. Noone really doing anything to solve the issue.
My registered number is [protected]

Hi, I am chandrani Nag registered mobile number [protected], my loan emi got closed in july itself, from that time i am mailing customer care to share the soa in any dues pending or if loan is completed then the NOC no update from your team, neither your mobile app is working, if this continues i waill be forced to complain to RBI with all the mail screenshots and app not working screenshot.

all i want is my noc and soa

As i accidentally purchased a wrong product by using dhani one freedom card, but after cancelling order on august 1st, money is refunded successfully from amazon but did not recieved in my dhani wallet, why..

I tried to contact customer care number but says number not working

I'm not going to be able to make it to the store and

Sir, i got onefreedom card with daily limit ₹500. i am cleared all previous EMI dues on 27th July. then started to use my daily credit limit ₹500. i am used 5 times until 3rd August. i am taken amount for 5 times = ₹2, 500. i am paid 1st EMIs of 5 transactions, that's 165×5=₹835. now suddenly they're asking to clear all EMIs = ₹2, 165. how they made the Bill? if calculate all upcoming EMIs that much dues are not there! they'd say every transaction is devide iinto 3 EMI.
kindly solve it then I'll clear.

Very much for your support of the year old girl I don't know

Kindy request a call me back request for me you have charged me many times for debit card and I have try to reach you through the tollfree number and kindly give us my amount and arrange the call me back request.

On 3/08/2021, I had made a transfer of Rs. 1500 from my dhani pay wallet to a bank account. The amount was debited but the same has not been credited to the bank account even after 2 days. The company says that the amount will be transferred in 4-5 hours. These transactions are done with a sense o[censored]rgency. If this is the duration taken by the company then why even bother to operate a bank transfer service.
Its my sincere request to transfer the debited amount as early as possible otherwise I would be free to take a legal recourse for the same.
My email ID is [protected]@gmail.com.
I have attached herewith a screenshot of the debit transaction from my wallet and a screenshot of the e-statement of the recipient bank account.

Please deactivate my dhani app.. I don't want any service from dhani, I'm already deactivated my dhani card, but still Showing subscription fee..
Contact number-[protected]

Sir
I made a transaction on amazon via dhani pay card. But the item was returned and Amazon had done a refund of the transaction on 28 July 2021 and are also giving the reference number of the refund RRN30005412101207133279578.

but the amount has not been credited to my dhani account even after amazon refunded it 7 days back.
The amount is 2799/- to be refunded.
Dhani pay mobile number [protected].
Kindly help and refund my amount.
Sir it's my hard earned money. Kindly do it asap.

Hello sir..

I was made payment ₹846 at Paytm rent payment from dhani card but transection was failed and my ₹846 deducted. Please refund my money because the transaction was failed.

Refund issue date was already over but still refund not received please refund my ₹846

Registered mobile number - [protected]
Transaction date 04th August

Please resolve my issue Thanks & Regards

Dear IndiaBulls,
I have cancelled my dhani one freedom plan. But I'm still asking to pay the subscription fee. Please help me with this 🙏

Hi team,
All loan paid but still receiving EMI Reminder. Iam tried through toll free number but not reaching out.
Please look into this immediately and let me know. Even not received closure letter

I had applied for personal loan on 02/08/21. I had received call from Indiabull dhani on 03/08/21 for clearance of personal loan. They told me sir you pay processing fee.3500.
I paid the processing fee, thereafter they continue told me one by one process fees(like rtgs, insurance, GST etc).Before that they don't mention any charges. Already I paid 40234 rupees for all charges, thereafter they are telling me deposite another 50% of gst.

Hi I have been trying to connect with customer care number . It is waste of time and money ..
There is not smoother process on customer service .
I have wrote multiple times mail for my loan statement . I didn’t received any response it’s been a month now .

Be able to make it to get back to get back to get back to get tttt

Dear sir.
This is Samir Ghosh
Phone number [protected]
Loan Account No. HHLGRG00256638
It was observed that indiabulls housing finance limited has been delled to disbarsed the amount to the builder's. even though demand was submitted earlier to the bank.

Now bilder has charged me for the late payment.
So indiabulls should pay this amount

Regards Samir Ghosh