IndiaBulls Complaints & Reviews

Hi
I am customer of Dhani one freedom card. I made few payments on July 18th, 21st and 27th July 2021, but payments still not updated in my dhani app. I have sent 4 -5 mails on the same issue to [protected]@dhani.com with all my screenshots and have sent my Bank statement as well. But the issue isn't resolved yet. And i have spoken to customer care no for nearly 10 times, but issue never seems to be resolved. its been more than one more month since i made payment.
Customer care people kept saying issue will be resolved soon.

I cant able to use the card since its showing overdue pending, whereas i completed the payment last month itself.

Email id : [protected]@gmail.com
Phone no: [protected]

You can refer to this ID where i have sent few mails along with screenshots. Do let me know if you need more details. Kindly help in resolving the issue soon

Hello
It's almost 5days I don't have yet recieved my refund back to dhani wallet
Actually on 18/08/21 at around 12 57 pm
I made a transaction to Paytm payments bank which I entered incorrect account number, no of digits must be 12 but I entered 11 and correct IFSC code PYTM0123456
I enquired as dhani said it has sent to your bank, so I messaged and re requested Paytm that is 11 digits account number is actually available or not .as Paytm confirmed we don't have an account as u given, soon u will be refunded as it was not even spotted with Paytm . As dhani said same but when I asking them they simply says it has credited to bank, how fraud it was? How it can send to a bank with correct IFSC code, and an account that even doesn't exist.
Even I enquired with NEFT they also said same ...and check with the bank which was initiated transaction
...
...

Dhani wallet

Plz respond
Next step to reach consumer court..?

I'm not sble to use my dhani freedom card as it says inactive daily credit limit.
I have paid the subscription fees but yet I'm not able to use my credit. Please look into this matter. Mobile no. [protected]

I paid rent 2400+30 processing fee through dhani in phone pay app the money has debited in dhani app show to pay first emi but the transaction failed and phone shows refund sucess. still now 5 days now any update in dhani app please help as soon as possible

I took a 3 lakh rs loan from Dhani app
Last month Mr Navneet called from Dhani and asked for full payment
I paid is full a sum of 60, 000.
He said now loan is full and final.
The employees at dhani have called me at least 30 times asking for payment of some 600 rs which I don’t understand what it is.
Multiple times I have explained to them that loan has been paid in full. Still the calls are not stopping.

Please help me
They are calling more than 10 times every day
Every time new caller
I have to explain again each time
He promises that he has updated and no more calls wil come
But still they continue calling
Huge amount of harassment happening to me

This is to inform that dhani is doing fraud and harrassing by calling for dues .After payment of all dues on time and contacting customer support with all payment proof given, no action taken. I have also received NOC but getting call 3-4 times for dues which I have nothing to pay. Dhani is harrassing people with no reason.

I do my transaction of rs 1335 at 11:30 around on 12 August 2021 from dhani cashback card registered mobile no. [protected] to pay my college fee. The fee submit through eazypay icici bank gateway.

This had been failed but my money Debited from my dhani cashback card.
So that I mailed the icici bank gateway to confirm they received it or not. The reply me after investigation transaction has been failed. Please contact your bank..

I attached mail received by ICICI bank and transaction I'D where it show decline of the transaction. I have to request to you please initiate the refund as soon as possible.

I forgot my loan I'd my dhani app blocked

Taken loan from dhani app, total loan is paid but NACH is active and debiting amount in my bank account

Zal ka kya hua kya kar raha 4

I have paid the subscription fees and used the services for few days but not it shows my card is in active. I have sent many mails regarding this and i have also tried reaching out to dhani customer care but no response. Please resolve this problem as soon as possible.

I have registered on indiabulls Dhani mobile application with my mobile no [protected] after that they are calling me average 2-3 times daily from different numbers I have asked them to how can I delete my account but they said there is no way to delete account

Hi I was interested in the

Ka kya kar rahe ho gya

I tried to pay rent on phone pay 1975 from dhani card transactions is failed. But still it's showing 3 emi . Phone pay has refunded the amount to dhani but it's not showing in balance.. as transcation I'd T2108202113381136614368
Please resolve this prlm .. my mobile number is [protected]

Hello
I tried to pay rent thru phonepe Rs 9975 using dhani freedom card this evening.. transaction failed, but money was deducted..now app is showing me to pay first of 3 EMIs to be paid by today.refunded amount is not reflecting in my dhani account.please help..

Hi,

I am trying to make partial payment from last 10 days but it is giving error.
customer care suggested to visit at office to make payment.

I am looking for resolution for online payment. please help in this

Thanks

Gulshan Saini
[protected]...

I have taken a LOAN thru dhani app and have to pay 3 emi over 3 months. After I paid the 1st emi I have been receiving non stop calls from dirty pathetic disrespectful CUSTOMER care agents from Dhani to clear the other 2 emi’s in advance which I already told them I wont. Some of them even are talking ###. If you dhani wont stop this I will visit the nearest police station and file a complaint for harassment.

Update: on the complaint i posted on 17th inactive after paying dues this is the 4th day I've been contacting them everytime I've been told it will take 24hrs it's been more than 3 days I've sent them the mail no resolution yet? I have never skipped on my payment then why this has happened I don't know and why are taking so much time to may it active how long does it really take?

I've been receiving continous calls starting 10am until late evening. I've asked them to remove me from their calling list 100 times but I'm still getting calls. Such shameless people.
I don't want to be harrased by DHANI CARD team.