IndiaBulls Complaints & Reviews

I have placed prepaid order on dhani pharmacy on 9th August 2021
By giving reason system error i am not getting my medicines nor van cancel my order
I have raised complaint twice but no use
No one contacted me nor your highly professional team solved the issue
Now customer care is also avoiding me
This is not fair to your reputation
I am going to write a facebook post on the same
Worst ever experience
Dhani app is crap
I am attaching herewith screen shot of discussion with your customer care
Thank you

+4 photos

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My self shourav kumar, recently I used dhani credit limit twice but the amount was deduct from my credit line but didn't reached to the receivers account, both time money deducted from dhani limit but failed on phonepay
My registered phone number is-[protected]

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 20, 2021

Verified Support

Dear Azhar,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha
Team Dhani

Reply

Azhar Khan Azhar's [Complaint's author] reply, Aug 20, 2021

7307534243

Azhar Khan Azhar's [Complaint's author] reply, Aug 21, 2021

Why you guys makes me fool, i dont even received a single call from dhani and you marked this complaint as a resolved, shame on you

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 21, 2021

Verified Support

Dear Azhar,

Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

Neha, Team Dhani.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 22, 2021

Verified Support

Hi Azhar,

We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Reply

IndiaBulls Customer Care's response, Aug 23, 2021

Verified Support

Dear Azhar,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.

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I paid my rent to housing.com via dhani free cashback card. the rent payment was unsuccessful and housing.com refunded the amount to my original payment source.the money is still not credited to my dhani account.6 working days are gone.
My dhani registered mobile number - [protected]
Dhani registered mail id - [protected]@gmail.com
Transaction date in dhani - 11/08/2021

+1 photos

Aug 20, 2021

Complaint marked as Resolved

I got my momey

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

IndiaBulls Customer Care's response Dear Customer,

Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.

Neha, Team Dhani.

Verified Support

Aug 22, 2021

IndiaBulls Customer Care's response Dear Customer,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

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My due amount is already debited before but it's again came and your app is saying to pay due my but why will i pay for the same amout if i already paid my balance ð¤¬ð¡ð¡ð¡
I want fast response bcoz it cam effect my credit score
What the ### is happening with ur app it's always have issues
I want quick response

Oct 2, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2021

IndiaBulls Customer Care's response Dear Customer,

Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

Parul, Team Dhani

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Address: Bangalore

Hello Team
This is regarding my loan IPERBAN02970024 for 36 months tenure I have completed 25 months not even one bounce.
Every day I get call from dhani Team forcing me to close were in I have 11 months still left for my EMI. I don't have money they played a trick on 5th of Aug EMI auto debit dint happened they called me I did manual payment. Money was there in account.
Kindly look into this issue I am loosing my health due to torture of calls.

I will right email to CEO or consumer complaint. They have unnecessarily charging Me additional bounce charge were in no EMI got bounced.
Regards,
Syed Suhailuddin
[protected]

Oct 2, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2021

IndiaBulls Customer Care's response Dear Customer,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Parul, Team Dhani

Verified Support

Aug 20, 2021

IndiaBulls Customer Care's response We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.

Parul, Team Dhani

Verified Support

Aug 22, 2021

IndiaBulls Customer Care's response Dear Customer,

Please be assured that our team is already working on your concern and will provide you with an update soon.

Verified Support

Aug 27, 2021

IndiaBulls Customer Care's response Dear Syed,

We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.

Neha, Team Dhani.

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Address: SHIVAM APPARTMENT

I have taken a loan since january 2021 but i have not yet received my CLAP ID FOR SUBSIDY for the bank.

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 20, 2021

Verified Support

Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha
Team Dhani

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My daily credit line has gone inactive today.. Don't know what's the reason.. I only have a due of 800 rs of the purchase I made today.. Still have time to pay.. But my daily credit line section says Inactive.. Its bothering me

Aug 18, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 18, 2021

Verified Support

Dear Customer,

Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

Parul, Team Dhani

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Address: A,1102 SURYA GREEN VIEW,SVR COLLEGE, CANAL ROAD VESU,NEAR L P SAVANI SCHOOL

I AM MRS.RAJUDEVI BAJRANGMAL SURANA, AGE 61. I AM THE OWNER OF THE PROPERTY A-1102 SURYA GREEN VIEW VESU SURAT, HAVING HOUSING LOAN AT INDIABULLS HOUSING FINANCE HOME LOAN : HHLSUR00327241 ALONG WITH TOP UP LOAN. I AM A WIDOW OF LATE MR.BAJRANGMAL SURANA WHO WAS EXPIRED ON[protected].THE HOUSING LOAN STANDS NPA AT PRESENT IN INDIABULLS.
We would like to thank you for your kind support in the Covid-19 Pandemic period. We under signed...

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I have been trying to reach dhani customer service since long time to deactivate my subscription but no response

Indiabulls dhani have spoiled my credit score and not resolving the issue

Sep 20, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2021

IndiaBulls Customer Care's response Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani.

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After paying my emi today my account went inactive i used the money what I had to make payment in return I thought I'd use my credit limit, it was urgent and it's inactive now which so disappointing after paying all of my dues I'm stuck.

IndiaBulls customer support has been notified about the posted complaint.

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IndiaBulls Customer Care

from Noida, Uttar Pradesh

Aug 18, 2021

Verified Support

Dear Akshay Shaji,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number along with the feasible timings, which will assist us to get the needful done.

Parul, Team Dhani

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Akshay Shaji's [Complaint's author] reply, Aug 18, 2021

After 2pm 7738846975

A

Akshay Shaji

Aug 19, 2021

Update:I've been asked to wait for another 24-48 hours to get it unblocked and btw no one called me I had to call them again and inform them again about the situation, even after sending the mail with th screenshots I've asked to wait another 24 hours.

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I have done payment in phonepe, money debited and refund but didn’t apply to dhani account

Sep 17, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

IndiaBulls Customer Care's response Dear Vinay,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani.

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Address: Flat B Royal Tower 3 Unione Residency Ghaziabad, Ghazabad

I have foreclosed my dhani (IPERDEL[protected] presonal loan in 11 Aug 2021, but my EMI of 1551 rupees is again deducted in 13 Aug 2021.request you to please refund my amount as soon as possible.

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Hi sir,

I have taken a small loan in Dhani app I have close all my EMI payments but still some money is been debited from my account. Please do the needful.

Loan agreement# IDHADEL09609959

Sep 19, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

IndiaBulls Customer Care's response Dear Ezhil,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani.

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E

Ezhil1806

Aug 22, 2021

My contact number [protected]

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Thanks 😘😊 the info and I will be there 👍👁️👁️👁️👁️

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Address: Moga Punjab

Dear Sir,
i am already done it my loan payment but company again told me about payment dues there is such of harasment me
M [protected]

Sep 17, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Aug 16, 2021

Updated by Sameer Jagsonpal My Loan account Payment already done within 6 month but company again told me about my dues i have collect slip from your coulegess but company give mw notice why for this kindly cheek details i have paid 5 instalments and other payment subit to by hand to your colluges

Verified Support

Aug 17, 2021

IndiaBulls Customer Care's response Dear Customer,

Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

Neha, Team Dhani.

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Hi, I'm Atish Pachigolla, I have a small personal loan in dhani, they are auto debiting my interest every month, it is ok but including they are debiting extra amount without any reason and I'm trying to contact them they are not even responding, please resolve this asap

Sep 17, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

IndiaBulls Customer Care's response Dear Customer,

Apologies for the issues faced by you. Request you to provide us with your contact number, so that we can connect with you regarding your concern.

Parul, Team Dhani

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Did you get back to me when you can I will be there is

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Hello sir,

I have paid 13th August a beneficiary transfer to a account no, amount ₹4040, but the amount didn't recieve
till date 16th August please transfer the amount.

Mobile no - [protected]

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Ok Bhai please find the attached resume to this email and I can

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Address: Bagnan , Howrah , Westbengal 711303

First time i recharge 499 rupees plan than plan not activate this time, so i am very upset Then I emailed the Dhani helpline That's where I told my problem. That time - 25/05/2021 . My problem was not solved than talked to your help line center and 2/4 days pogress i have to email 499 rupees refund and i reactivate another plan . Then I didn’t get any response from you . Then I have to open the apps due to my busy schedule few month . Then I did not know when the plan was activated 499 rs privious plan Which was not happening at first. Now Automatic renawal system and Due my account 2, 097 rupees so please sir this is all remove my account and closed my account . You can check I didn't use a penny or a credit .Sir Please Help me 🙏 Solve my problem .Why should i pay For the service that I did not use . This is a you'r system problem

Sep 25, 2021

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2021

IndiaBulls Customer Care's response Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani.

IndiaBulls Complaints & Reviews

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IndiaBulls reviews & complaints page 48

Theft of my hard earned money

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Transaction failed but not money not refunded

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Refund against my rent payment on housing.com

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My pending amount is more and I want to quick response

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India Bulls forcing me to close loan before tenure

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Subsidy

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Daily credit line inactive

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Reply to the Notice Received under SARFAESI Act, 2002 for the Home Loan A/c: HHLSUR00327241

Credit Score impact

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Inactive after payment

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Dhani pay refund

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Deduct Extra Emi 1551 After Forceclosed

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I have completed paying my loan but still some money is getting debited every month

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Dhani Pay Call support help center ,09339-555-291 calling

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Already Payment Done But Company Again Given Payment

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Money debited without any reason

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Dhani Pay Call support help center 09339-555-291-

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I have paid 13th August a beneficiary transfer to a account no, amount 4040 , but the amount didn't recieve

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Call support help center toll free 09339-555-391*

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My Problem Subscription Fee

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