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Calling everyday 10 times at least even though payment was made
I took a 3 lakh rs loan from Dhani app
Last month Mr Navneet called from Dhani and asked for full payment
I paid is full a sum of 60, 000.
He said now loan is full and final.
The employees at dhani have called me at least 30 times asking for payment of some 600 rs which I don’t understand what it is.
Multiple times I have explained to them that loan has been paid in full. Still the calls are not stopping.
Please help me
They are calling more than 10 times every day
Every time new caller
I have to explain again each time
He promises that he has updated and no more calls wil come
But still they continue calling
Huge amount of harassment happening to me
IndiaBulls customer support has been notified about the posted complaint.
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IndiaBulls Customer Care
from Noida, Uttar Pradesh
Aug 24, 2021
Verified Support
Dear Customer,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
This is to inform that dhani is doing fraud and harrassing by calling for dues .After payment of all dues on time and contacting customer support with all payment proof given, no action taken. I have also received NOC but getting call 3-4 times for dues which I have nothing to pay. Dhani is harrassing people with no reason.
Sep 24, 2021
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
8 days to go but amount is not refund by dhani indiabull
I do my transaction of rs 1335 at 11:30 around on 12 August 2021 from dhani cashback card registered mobile no. [protected] to pay my college fee. The fee submit through eazypay icici bank gateway.
This had been failed but my money Debited from my dhani cashback card.
So that I mailed the icici bank gateway to confirm they received it or not. The reply me after investigation transaction has been failed. Please contact your bank..
I attached mail received by ICICI bank and transaction I'D where it show decline of the transaction. I have to request to you please initiate the refund as soon as possible.
IndiaBulls customer support has been notified about the posted complaint.
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IndiaBulls Customer Care
from Noida, Uttar Pradesh
Aug 23, 2021
Verified Support
Dear Shahzan Mirza,
We regret the inconvenience you have faced. We have escalated your remarks to the concerned team and will soon get in touch to assist you better with your issue.
I have paid the subscription fees and used the services for few days but not it shows my card is in active. I have sent many mails regarding this and i have also tried reaching out to dhani customer care but no response. Please resolve this problem as soon as possible.
IndiaBulls customer support has been notified about the posted complaint.
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani.
Aug 26, 2021
Updated by Shivam2528 Mobile no. [protected]. Get in contact as soon as possible. I'm facing trouble because of you. Resolve this as soon as possible.
Aug 28, 2021
Updated by Shivam2528 Still not able to use my daily credit limit. Resolve this as soon as possible
Verified Support
Aug 28, 2021
IndiaBulls Customer Care's response Dear Shivam,
Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.
Neha, Team Dhani.
Aug 29, 2021
Updated by Shivam2528 Day 9 and still i am facing the same problem. My limit is still inactive. Very bad customer service.
Aug 31, 2021
Updated by Shivam2528 No one is responding, my limit is still in active. Please look into this. My subscription fees is going in waste because of your bad service. Fix this nowwww.
Sep 01, 2021
Updated by Shivam2528 No one is calling for any solution. I'm still not able to use my one freedom card daily credit limit. My issue hasn't been resolved yet.
Sep 02, 2021
Updated by Shivam2528 I'm still facing the same problem, no one has solved it yey
Verified Support
Sep 03, 2021
IndiaBulls Customer Care's response Dear Shivam,
Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani.
Sep 06, 2021
Updated by Shivam2528 No one has contacted yet. The issue is still there. How much time are your team is taking to fix this. This is not fair, you don't value your customer. Call me immediately, fix this now.
Sep 11, 2021
Updated by Shivam2528 Is this a joke? What [censored] customer service this is? No one has contacted me yet and it is going to be a month now. And Neha from dhani, your soon never came? Disrespectful!! Shame on you guys. Do you guys think this is fun, running scams for your profit. You are not valuing your customer, saying your issue will be resolved and we will update you soon. But deep down you know you have done nothing to fix the issue. [censored] app.
I have registered on indiabulls Dhani mobile application with my mobile no [protected] after that they are calling me average 2-3 times daily from different numbers I have asked them to how can I delete my account but they said there is no way to delete account
IndiaBulls customer support has been notified about the posted complaint.
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IndiaBulls Customer Care
from Noida, Uttar Pradesh
Aug 21, 2021
Verified Support
Dear Customer,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
I tried to pay rent on phone pay 1975 from dhani card transactions is failed. But still it's showing 3 emi . Phone pay has refunded the amount to dhani but it's not showing in balance.. as transcation I'd T2108202113381136614368
Please resolve this prlm .. my mobile number is [protected]
Sep 29, 2021
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
Amount debited from freedom card through phone pay but still not credited
Address: Jajpur odisha
Hello
I tried to pay rent thru phonepe Rs 9975 using dhani freedom card this evening.. transaction failed, but money was deducted..now app is showing me to pay first of 3 EMIs to be paid by today.refunded amount is not reflecting in my dhani account.please help..
Aug 21, 2021
Complaint marked as Resolved
To take the corrective measures for credit the amount in freedom card and no loans reflect in dhani aap.Credit limited should be par
Go for the first position
IndiaBulls customer support has been notified about the posted complaint.
Aug 21, 2021
Updated by kishore Kumar Samal No resolution
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IndiaBulls Customer Care
from Noida, Uttar Pradesh
Aug 21, 2021
Verified Support
Dear Customer,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
I have taken a LOAN thru dhani app and have to pay 3 emi over 3 months. After I paid the 1st emi I have been receiving non stop calls from dirty pathetic disrespectful CUSTOMER care agents from Dhani to clear the other 2 emiâs in advance which I already told them I wont. Some of them even are talking ###. If you dhani wont stop this I will visit the nearest police station and file a complaint for harassment.
Oct 2, 2021
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
Update: on the complaint i posted on 17th inactive after paying dues this is the 4th day I've been contacting them everytime I've been told it will take 24hrs it's been more than 3 days I've sent them the mail no resolution yet? I have never skipped on my payment then why this has happened I don't know and why are taking so much time to may it active how long does it really take?
IndiaBulls customer support has been notified about the posted complaint.
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IndiaBulls Customer Care
from Noida, Uttar Pradesh
Aug 21, 2021
Verified Support
Dear Akshay,
Be assured, your remarks will reach out to the concerned team and you will be contacted soon in this regard.
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
I've been receiving continous calls starting 10am until late evening. I've asked them to remove me from their calling list 100 times but I'm still getting calls. Such shameless people.
I don't want to be harrased by DHANI CARD team.
IndiaBulls customer support has been notified about the posted complaint.
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IndiaBulls Customer Care
from Noida, Uttar Pradesh
Aug 20, 2021
Verified Support
Dear Shabbir Hussain,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
I have placed prepaid order on dhani pharmacy on 9th August 2021
By giving reason system error i am not getting my medicines nor van cancel my order
I have raised complaint twice but no use
No one contacted me nor your highly professional team solved the issue
Now customer care is also avoiding me
This is not fair to your reputation
I am going to write a facebook post on the same
Worst ever experience
Dhani app is crap
I am attaching herewith screen shot of discussion with your customer care
Thank you
IndiaBulls customer support has been notified about the posted complaint.
My self shourav kumar, recently I used dhani credit limit twice but the amount was deduct from my credit line but didn't reached to the receivers account, both time money deducted from dhani limit but failed on phonepay
My registered phone number is-[protected]
IndiaBulls customer support has been notified about the posted complaint.
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IndiaBulls Customer Care
from Noida, Uttar Pradesh
Aug 20, 2021
Verified Support
Dear Azhar,
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
We tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
I paid my rent to housing.com via dhani free cashback card. the rent payment was unsuccessful and housing.com refunded the amount to my original payment source.the money is still not credited to my dhani account.6 working days are gone.
My dhani registered mobile number - [protected]
Dhani registered mail id - [protected]@gmail.com
Transaction date in dhani - 11/08/2021
Aug 20, 2021
Complaint marked as Resolved
I got my momey
IndiaBulls customer support has been notified about the posted complaint.
We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.
My pending amount is more and I want to quick response
My due amount is already debited before but it's again came and your app is saying to pay due my but why will i pay for the same amout if i already paid my balance ð¤¬ð¡ð¡ð¡
I want fast response bcoz it cam effect my credit score
What the ### is happening with ur app it's always have issues
I want quick response
Oct 2, 2021
Complaint marked as Resolved
IndiaBulls customer support has been notified about the posted complaint.
![India Infoline Finance [IIFL]](/img/no-image.png)
We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.
Neha, Team Dhani.