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indiabulls.com
3.1
Updated: Jul 29, 2025
Complaints 2694
Resolved
1513
Unresolved
1181
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IndiaBulls reviews & complaints page 54

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A
Arik khan
Jul 23, 2021
Resolved
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Resolved

Hello sir..

I was made payment ₹9966 at FreeCharge from dhani card but transection was failed and my ₹9966 deducted. Please refund my money because the transaction was failed.

Refund issue date was already over but still refund not received please refund my ₹9966.

Bank Refund reference number - RFD_OCRWR[protected]_1

Registered mobile number [protected]
Transaction date 17th JULY

Payment Gateway id - 6264976901526276106092.

Please resolve my issue Thanks & Regards
+1 photos
Aug 7, 2021
Complaint marked as Resolved 
IndiaBulls customer support has been notified about the posted complaint.
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    A
    Agarwalankit02
    Jul 23, 2021
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    Sir
    I made a transaction on amazon via dhani pay card. But the item was returned and Amazon had done a refund of the transaction on 17 July 2021 and are also giving the reference number of the refund,
    but the amount has not been credited to my dhani account even after amazon refunded it 4 days back.
    The amount is 2749/- to be refunded.
    Dhani pay mobile number [protected]
    Kindly help and refund my amount.
    Sir it's my hard earned money. Kindly do it asap.
    IndiaBulls customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

    Regards,
    Team Dhani.
    Reply
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      P
      papun rout
      Jul 23, 2021
      Resolved
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      Resolved

      Website: www.indiabulls.com

      I am present customer of dhani pay who have got 5000 credit limit with 500 daily limit.All my dues are clear.i paid my emi and subscription fees.still my daily credit limit is inactive.I have written several mail and called several times.still no response and action have taken

      Name-papun rout
      Register mail [protected]@gmail.com
      Phone number-[protected], [protected]
      +2 photos
      Sep 3, 2021
      Complaint marked as Resolved 
      IndiaBulls customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2021
      IndiaBulls Customer Care's response       Dear Papun Raut,

      We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

      Regards,
      Team Dhani.
      Verified Support
      Aug 03, 2021
      IndiaBulls Customer Care's response       Dear Papun Raut,

      We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

      Parul, Team Dhani
      View replies
      Issue not resolved.I got a call from customer support unit. Telling that my issue get resolved.when I re login still issue not solved.niether iam able to make any transaction.I had paid the subscription fees.either you refund or extend the subscription month.Even after writing in consumer forum issue not solved
      Reply
      Skafsar's reply, Jul 28, 2021
      Mera bhi asa hal hai. Mai 199paid kiya but daily credit limit inactive show hota hai.kiya karu bahi batao
      Your customers executive named pallavi cut my call whene I ask to reslove the issue.you service is pathetic.still dhani card is not working.after lodging complaint . Only two platforms remain one in twitter and linkedin.or else I have to go the consumer court

      Dhani one freedom credit line is not working - Comment #3865969 - Image #0
      Reply
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        A
        Alekhyafashions
        from Hyderabad, Telangana
        Jul 23, 2021
        Resolved
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        Resolved

        Address: Gurgaon

        I have been trying from so many days .dhani bulls are not closing my loan.
        Aug 25, 2021
        Complaint marked as Resolved 
        IndiaBulls customer support has been notified about the posted complaint.
        Jul 23, 2021
        Updated by Alekhyafashions         I want to close my dhani loan account. But they're not responding
        Verified Support
        Jul 24, 2021
        IndiaBulls Customer Care's response         Dear Customer,

        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

        Regards,
        Team Dhani.
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          C
          Chakraborty S
          Jul 23, 2021
          Resolved
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          Resolved

          I made an Online Payment in Nykaa through Dhani Credit Card but cancelled the order. They have initiated the refund but it is not reflected anywhere in the Dhani app. I am not being able to contact the customer care, no executive is getting in touch. I had to give one EMI as well as per the rules. When will I get the refund? Where will it be refunded, in the wallet?
          Aug 25, 2021
          Complaint marked as Resolved 
          IndiaBulls customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2021
          IndiaBulls Customer Care's response           Dear Customer,

          We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

          Regards,
          Team Dhani.
          Helpful
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            R
            Rahuugfdd
            Jul 23, 2021
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            Online Dhani pay Card transaction Releted
            IndiaBulls customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

            Regards,
            Team Dhani.
            Reply
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              R
              ritika negi28
              Jul 22, 2021
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              Resolved

              I cancelled my order from flipkart in which I used my dhani card for the payment purpose... I haven't yet recieved my refund of 12500 even after flipkart refunding the amount immediately..i needed to use that money but dhani customer care service says to wait for 7-10 days..i need it urgently.. Pls help out
              Aug 27, 2021
              Complaint marked as Resolved 
              IndiaBulls customer support has been notified about the posted complaint.
              Verified Support
              Jul 26, 2021
              IndiaBulls Customer Care's response               Dear Customer,

              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

              Regards,
              Team Dhani.
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                R
                Raman7869
                Jul 22, 2021
                Resolved
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                Resolved

                Address: Mumbai

                Hello sir..

                I was make payment of ₹1039 at Myntra app from dhani card but transection was failed and my ₹1039 deducted. Please refund my money because the transaction was failed.

                Refund issue date was already over on 21 July but still refund not received please refund my ₹1039.

                Dhani customer care does not giving any response and cut my again and again.

                Bank Refund reference number - 17203011194127128246850
                Registered mobile number on dhani [protected]

                Transaction date 11 JULY

                Please resolve my issue Thanks

                Here is the screenshot sir
                Jul 23, 2021
                Complaint marked as Resolved 
                After indiabulls support reviewing my issue. They doesn't giving me any solution. My refund is pending till now.
                IndiaBulls customer support has been notified about the posted complaint.
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                  H
                  Hksingh01
                  Jul 22, 2021
                  Resolved
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                  Resolved

                  Address: Plot no. 193,1st floor, vaishali sector 1, ghaziabad. Pin code-201010

                  My personal lone account number IPERDEL02229060. I have paid all the payment. I have not recevied my No objection certificate. And I'm still getting the lone from my civil. Please clear my civil and give my NOC on my mail [protected]@gmail.com.
                  +2 photos
                  Aug 29, 2021
                  Complaint marked as Resolved 
                  IndiaBulls customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 26, 2021
                  IndiaBulls Customer Care's response                   Dear Customer,

                  Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                  Regards,
                  Team Dhani.
                  Verified Support
                  Jul 27, 2021
                  IndiaBulls Customer Care's response                   Dear Customer,

                  We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                  Regards,
                  Team Dhani.
                  Helpful
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                    C
                    chandra kumar Choudhary
                    Jul 22, 2021
                    Resolved
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                    Resolved

                    Address: Mumbai and noida

                    Dear Sir ma'am

                    We made payment on 16/07/21 against my home loan closer but no response from your side till date .
                    Aug 29, 2021
                    Complaint marked as Resolved 
                    IndiaBulls customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 26, 2021
                    IndiaBulls Customer Care's response                     Respected Sir,

                    Greetings from Indiabulls!

                    Request you to please share your contact number or loan account number and our team will connect with you at the earliest.

                    Regards,
                    Indiabulls Housing Finance Limited.
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                      S
                      Sunil Kavadkar
                      Jul 22, 2021
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                      Card is not working properly
                      Installment payment option is not showing so I am unable to pay installment and active card
                      IndiaBulls customer support has been notified about the posted complaint.
                      View replies
                      Dear SuniI Kavadkar,

                      We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                      Regards,
                      Team Dhani.
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                        M
                        Mohit_Agarwal
                        Jul 22, 2021
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                        Resolved

                        I had transferred Rs. 1027 and Rs. 152 from dhani pay wallet to bank account on 20th July around 5:51 pm. It has not been credited to my Bank account yet. I am in short of bank balance. Please credit it at the earliest. Attaching screenshot for reference.
                        +1 photos
                        Jul 27, 2021
                        Complaint marked as Resolved 
                        Resolved
                        IndiaBulls customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2021
                        IndiaBulls Customer Care's response                         Dear Customer,

                        We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                        Regards,
                        Team Dhani.
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                          P
                          Parikshith Rajendra
                          Jul 21, 2021
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                          I have cleared the outstanding amount for LAN - S[protected] on 30th June, even after clearing outstanding July month EMI has been deducted. Till date confirmation or NOC not provided for clearing the outstanding. More than 5 mails have been sent for confirmation.
                          Very disappointed with the response & support.
                          IndiaBulls customer support has been notified about the posted complaint.
                          View replies
                          Dear Parikshith Rajendra,

                          We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                          Regards,
                          Team Dhani.
                          Reply
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                            A
                            Abhi957055
                            Jul 21, 2021
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                            Resolved

                            Address: Gurgaon
                            Website: [email protected]

                            Sir my phone number is-[protected]
                            My dhani wallet cash is250 credited to my wallet but not transfer to my bank account
                            +1 photos
                            Aug 24, 2021
                            Complaint marked as Resolved 
                            IndiaBulls customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 22, 2021
                            IndiaBulls Customer Care's response                             Dear Customer,

                            Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.

                            Regards,
                            Team Dhani.
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                              N
                              Nijamtheen
                              Jul 21, 2021
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                              I am Nijamtheen from Coimbatore, Tamil nadu. I am using Dhani for last 3 months. Yesterday I have done one transaction. Amount also debited from my wallet. Now it's been 24 hours after transaction. But still amount not transferred.
                              IndiaBulls customer support has been notified about the posted complaint.
                              View replies
                              Dear Nijamtheen,

                              We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

                              Regards,
                              Team Dhani.
                              Reply
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                                S
                                SonaliSatpute
                                Jul 21, 2021
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                                Dear Friends
                                What's Happened my First EMI Is Not Debit in my bank account 3 Days Cibil is Over Due Show who is Responsible for that i am Humble Request please deduct the emi of 834 Rupees why are wallet show full amount pay customer all emi is before clear on time please resolve the problem team
                                Its urgent cibil is down
                                Not dun guys very bad
                                Regards
                                Sonali Satpute
                                [protected]
                                IndiaBulls customer support has been notified about the posted complaint.
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                                  S
                                  SonaliSatpute
                                  Jul 21, 2021
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                                  Dear Friends

                                  I am completely Not Satisfied with your service My Cibil score is down why do not understand please deduct the amount wallet emi dhani 834 why are not recieved u attachment also attached please resolve the problem
                                  Regards
                                  Sonali Satpute
                                  IndiaBulls customer support has been notified about the posted complaint.
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                                    H
                                    Heemansu
                                    Jul 21, 2021
                                    Resolved
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                                    Resolved

                                    Loan account : S[protected].

                                    Ive taken this loan way back in 2018. Since then Im repaying my loan. Trying to reach out for the loan closure since a year time but unable to contact on the customer service numbers.

                                    Emailed nultiple times but yet no response. Requested for call back but still no response. Finally got an answer stating that the will respond with my closure info. But again MIA, no response.

                                    I am sure stoping all my future emi from now on thereafter I will not be responsible for any further consequences.

                                    Relaly frustrated and disappointed with the services provided from you all.

                                    Pathetic services and 0 responsibility taken towards your customers.
                                    Aug 29, 2021
                                    Complaint marked as Resolved 
                                    IndiaBulls customer support has been notified about the posted complaint.
                                    Jul 21, 2021
                                    Updated by Heemansu                                     I just submitted the complaint and immediately it shows as resolved.. What the heck is this?

                                    The complaint as well doesn't help
                                    Verified Support
                                    Jul 22, 2021
                                    IndiaBulls Customer Care's response                                     Dear Heemansu,

                                    We would like to inform you that we have shared the resolution to your Email ID. Do let us know for any assistance required in future.

                                    Regards,
                                    Team Dhani.
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                                      amit barman05
                                      Jul 21, 2021
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                                      Address: baidyapur ,gangnapur, nadia, 741256

                                      17/07/2021 at 11.31 am i want to pay my rent payment from freecharge app through dhani wallet and my rental amount is 10118 rs. After rent payment my payment was failed and freecharge also refund my 10118 rs but my refund amount not reflect on my dhani wallet. So sir please help me for refund my amount is 10118 rs which successfully refund from freecharge but dhani team not reflect my amount 10118 rs on dhani wallet. My dhani no is - [protected], ([protected] is available no after 5.30 pm) dhani email - [protected]@gmail.com, freecharge refund transaction id-ocrwr[protected], description bellow i sent some screen shot as a proof. If i not get my refund soon i have not any option without suicide because it is not my own money!!! So please refund my money!!! Sir help me for my refund dhani team can contact me [protected] after 5.30 pm!!
                                      +4 photos
                                      IndiaBulls customer support has been notified about the posted complaint.
                                      View replies
                                      I have same problem I also don't got my refund of 10200 . Paytm has refunded money but dhani has not aded amount in my dhani wallet. Look into images for more details.
                                      U can call me on, [protected]
                                      Email id [protected]@gmail.com.

                                      Freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet - Comment #3865517 - Image #0
                                      Freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet - Comment #3865517 - Image #1
                                      Freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet - Comment #3865517 - Image #2
                                      Freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet - Comment #3865517 - Image #3
                                      Freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet - Comment #3865517 - Image #4
                                      Freecharge rental payment failed 10118 rs but my refund not reflect on dhani wallet - Comment #3865517 - Image #5
                                      Reply
                                      IndiaBulls Customer Care's response, Jul 26, 2021
                                      Verified Support
                                      Dear Customer,

                                      Hi, your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

                                      Regards,
                                      Team Dhani.
                                      Dear Vyom Sìngla,

                                      We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.

                                      Regards,
                                      Team Dhani.
                                      Reply
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                                        S
                                        Samsh
                                        Jul 20, 2021
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                                        Address: Karnataka

                                        Online you Credit Card lons not approved me know
                                        IndiaBulls customer support has been notified about the posted complaint.
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