Hi, I am chandrani Nag registered mobile number [protected], my loan emi got closed in july itself, from that time i am mailing customer care to share the soa in any dues pending or if loan is completed then the NOC no update from your team, neither your mobile app is working, if this continues i waill be forced to complain to RBI with all the mail screenshots and app not working screenshot.
all i want is my noc and soa
IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
IndiaBulls Customer Care's response Dear Customer,
Hi, we tried reaching out to you but were unable to connect with you on your number. Kindly share an alternate number and a convenient time when our team can get in touch with you.
Neha, Team Dhani.
Aug 10, 2021
Updated by chandrani nag My mobile number is [protected], email id [protected]@gmail.com,
my emi got over in the month of july loan not yet closed, share me my statement so that i understand if i have any dues to pay off,
my homeloan is stuff due to this, share the soa asap
Aug 11, 2021
Updated by chandrani nag no calls no mails received yet, do your team even understand my urgency
Verified Support
Aug 11, 2021
IndiaBulls Customer Care's response Dear Chandrani Nag,
We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Neha, Team Dhani.
Aug 13, 2021
Updated by chandrani nag Thank you neha, u were of great help
We hope that our team connected with you and was able to assist you in the best possible way. Do let us know if you need any assistance in future.
Neha, Team Dhani.
I have sent another complaint with attaching a screenshot plz find that