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Indian Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Indian Bank reviews & complaints page 175

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M
Monika mannaru
from Chennai, Tamil Nadu
Feb 18, 2018
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Address: Chennai, Tamil Nadu

I have gone to lifestyle retail store situated in phoenix market city chennai on 19th january 2018 and purchase a top worth 505/-. The first time i gave my card for payment and money of 505/- got deducted from my account and the card was declined. Second time i gave my card i was able to make the payement and another 505/- got deducted again.
It has been 29 days and i have not yet recieved the refund. Please refund my money
Indian Bank customer support has been notified about the posted complaint.
I made a payment of ₹[protected]+Debit Card Fee) which got deducted from my Indian Bank account but never got paid.
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    R
    Raj Vardhan Ampili
    from Rayachoti, Andhra Pradesh
    Feb 18, 2018
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    Address: 530024

    Using indian bank upi app i tried to make a transfer of ₹40, 000, the transaction failed but money got debited in my account. It has been 3 days and i am yet the get the money back.

    A/c name : ampili raj vardhan
    A/c no. :[protected]
    Ifsc. : idib000g085

    Following attachment are screenshots of transaction and complaint made in upi app (Rnr :[protected]

    Hope you resolve as soon as possible.
    Indian Bank customer support has been notified about the posted complaint.
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      D
      Daya Kavi
      from Arakkonam, Tamil Nadu
      Feb 14, 2018
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      Address: Chennai, Tamil Nadu, 600077

      A/c no [protected]
      Ayyappakkam branch

      Debited amount 380, 375, 375

      I make payment for muthoot finance via online on 12 th feb. But i got msg that transcation failed, i tried 3 times all time i got same, after that i checked my bank account, that 3 amount debited from my a/c. I don't no what happening. Pls solve this issue and reverse my amount.
      Indian Bank customer support has been notified about the posted complaint.
      I have made an online payment but was unsuccessful two times, first I gave a complaint to our bank and they told that the amount will be credited back in 10 days
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        R
        rajpraba87
        Feb 10, 2018
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        Address: Thanjavur, Tamil Nadu, 614625

        Hello sir,
        I'm prabakaran. I already activated my internet bank account and. I didn't login my account. Yesterday when i tried to login my account. I was unable to login my account.
        It shows error message "your internet banking login status is inactive. Please contact branch." please help me to solve this issues.
        My account is [protected] orathanadu branch

        Thank you!!!..
        Indian Bank customer support has been notified about the posted complaint.
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          M
          Mohammed Aiyub
          from Raipur, Chhattisgarh
          Feb 9, 2018
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          Address: 637018

          I am r kalarani living on
          10/54, thammanaikanoor,
          Thirumalaipatty,
          Sendamangalam,
          Namakkal-637404,
          Tamilnadu.
          Cell: [protected]
          This address.

          My husband “ramasamy p” account number: [protected]. Having account on indian bank (Ifsc code: idib000p228, bank code: 228) – puduchatram - namakkal. He was died on[protected].

          He was applied the prime ministers insurance plan of “jeevan jothi bheema yajana“ in same indian bank on[protected].

          But in bank registered insurance form only on[protected] and made late almost two months to register his insurance from. Because of their mistake, service deficiency and running late we lost insurance amount, not able to claim.

          I asked bank manager regarding this problem and show original insurance form which my husband applied. But he refused to provide detail.

          But later i got information through rti.in rti they provided insurance from applied only on[protected] and registered it on[protected].

          Rti request bank manager showed insurance form. Even bank manager hide original insurance form and showing some other form, it is not applied by my husband.

          In another form there is no my husband sign and date. Simply bank put seal on insurance form and showing.

          If i asked again regarding this to bank manager, but he is not giving proper response and replay regarding this problem.

          Then i made two times complaint through post and e-mail to zonal officer, and nodal officer of indian bank few months before. But not yet solved.

          Last six months of period am saying and asking solutions to this problem but not yet solved. So i request you to take action on this and provide proper compensation to me.

          Here i attached my husband death, heir, passbook of bank.

          Thank you
          Indian Bank customer support has been notified about the posted complaint.
          I have ordered an item through my debit card 15 days ago..next day I cancelled the order..the online company has refunded me amount..but I didn't received my refund of 500 rs to my indian bank debit card .I want my refund money to be added into my bank account
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            B
            Bazeer Ahamed
            from Jayamkondacholapuram, Tamil Nadu
            Feb 9, 2018
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            Address: Tiruchirappalli, Tamil Nadu, 620007
            Website: www.indianbank.net.in

            Sir i liked to transfer rs.13000 from my account[protected] to sbi bank, trichy on[protected], (Sbi account ([protected]) is also belong to my self) through indian bank app's (Imps), when my first transaction, i received the message that invalid credential, and again i tried to send, i recieved the message server problem so left the page and logout, in a few seconds i received a sms the amount rs.13000 + rs.13000 totally rs.26000has been debited from my account checked in the sbi bank there is such transaction, please take necessary action and refund my amount as soon as possible
            Indian Bank customer support has been notified about the posted complaint.
            In my account I had 2425 Inr. I did a online purchase amount of 1300. But now my balance is only 725. What happened?
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              B
              Bharathi Kabilan
              from Chennai, Tamil Nadu
              Feb 7, 2018
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              Address: 600020

              On feb-6-2018 i've sent rs.12000 to my friend's account. The money got debited from my bank's account but it wasn't credited into the beneficiary account as well as in his tez's account. Since, it's a huge amount i can't pay my tolerance towards waiting for more than a day.
              Kindly take necessary action or else i will have to approach consumer forum /court and sue this app to close it immediately
              Indian Bank customer support has been notified about the posted complaint.
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                G
                gokulrajponnusamy
                from Kolkata, West Bengal
                Feb 7, 2018
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                Address: 637202

                Account No: [protected]
                Jewel Loan No: [protected]

                With respective of above account details my father has received the jewel loan of 2 lakhs and he passed away last year 2017 and before due date of loan we have settled the loan amount on 28th Aug 2017 .For handing-over the Jewel, Branch manager instructed us to submit the claim form with all the proof documents to receive the Jewel behalf of my father.
                I have submitted the Claim form in Elachipalayam Branch on 24th Oct 2017.
                Since that time almost 4 month has completed and we did not received the Jewels yet and after all this time of waiting all the response which I'm getting from Branch manager is very specious. The answer for my query queries every time was verification is pending from head branch (Salem). After paying the hole loan amount on time and submitting the all proof document all I'm getting is the unworthy answers from branch manager.
                So please let me know the status of this.
                Indian Bank customer support has been notified about the posted complaint.
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                  B
                  Bosidi
                  from Gurgaon, Haryana
                  Feb 6, 2018
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                  Address: Krishnagiri, Tamil Nadu, 635107

                  Dear team,
                  As i request to ur team kindly help the customers to give tat service.i deposited my cheque on 12/01/2018 still i didnt get any information about the cheque. I need emergency amount for some medical expenses when i visited the nearest branch they didn't give response and no one can explain the same..dear team kindly help to get clear my deposited cheque as soon as possible..
                  Indian Bank customer support has been notified about the posted complaint.
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                    N
                    Nasimuddin Seikh
                    from Eluru, Andhra Pradesh
                    Feb 6, 2018
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                    Address: Deoria, Uttar Pradesh

                    I did a transaction of 8000rupees yesterday on 5 feb 2018 from [protected] (Own a/c) to [protected] (Benefeciary) this account number by bhim app. Transaction was failed and payment was not received by benefeciary but the 8000 rupees amount is debeted from my account. I call the bank but they told to complaint on bhim app. So i call the bhim contact number but no one is recieving and also they did not call back. Please help.
                    Indian Bank customer support has been notified about the posted complaint.
                    Feb 06, 2018
                    Updated by Nasimuddin Seikh
                    Thank you for responding to my complaint.Hope it will be solved soon.
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                      G
                      Ganesh0407
                      from Chennai, Tamil Nadu
                      Feb 3, 2018
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                      Address: 600001
                      Website: www.consumercomplaints.in

                      Dear sir,

                      I am m. Ganesan i have sb account holder in
                      Indian bank harbour branch, chennai-600 001.
                      Sb ac no :[protected].

                      I will transfer the amount rs.10700/- to sbi (State bank of india) ac no : [protected], sowcarpet branch, chennai on 01.02.2018, but still they are not yet received the amount. So kindly check and release the amount pls,.

                      Thanks & regards

                      Ganesan
                      [protected]
                      Indian Bank customer support has been notified about the posted complaint.
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                        A
                        Ambroise Praveen Raj
                        from Aizawl, Mizoram
                        Jan 31, 2018
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                        Address: Pondicherry, Puducherry, 605011
                        Website: www.indianbank.in

                        Iam a indian bank customer for past 7 years..i approached my branch of indian bank (kamaraj salai pondicherry) to open cheque book facility, but they are not issuing me cheque book and not responding well., The reason they gave me for not issuing cheque book is that I have not made any transaction for past 1 year, but u can clearly check my passbook that I have made many transactions for the past 3 years...i am frustrated with that bank staff who is the assistant manager of that branch...please check on to this issue and provide me cheque book as soon as possible
                        Indian Bank customer support has been notified about the posted complaint.
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                          A
                          Ameeta Salvi
                          from Mumbai, Maharashtra
                          Jan 29, 2018
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                          Address: Thane, Maharashtra, 400610

                          I want a reverse entry of rs.668/- which was debited from my account on 20.1.18 at 17:28:44 at domino's outlet, subhash nagar, thane (West). I had ordered for some eatables with a total of rs. 668/- the person at the outlet swiped my card but in his machine the transaction was timed out but the amount got deducted from my account. The manager asked me to lodge a complaint and i will get the refund. The transaction i'd is 40979858.
                          Indian Bank customer support has been notified about the posted complaint.
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                            R
                            rajatthapliyal
                            from Varanasi, Uttar Pradesh
                            Jan 23, 2018
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                            Address: New Delhi, Delhi, 110019

                            Dear sir

                            Please note that i had done some shopping from my debit card
                            On dated 18/1/2018 around 9 pm but due to some reasons i had to cancel that transaction. Rs.537 got deducted from my account immediately. But no refund of void payment has been made till now.

                            Please find the attached copy of the void sale transaction and help me out and credit the above said amount rs 537

                            Rajat thapliyal
                            Mbl:[protected]
                            Indian Bank customer support has been notified about the posted complaint.
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                              M
                              manimaran hacker
                              from Coimbatore, Tamil Nadu
                              Jan 19, 2018
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                              Address: 606207
                              Website: Tez upi

                              5 days before i transfer amount through upi but the transaction is failed amount debited from my account still i didn't receive refund, upi transaction is failed still i didn't receive refund, help me to refund my amount 399, it was a recharge amount from my account to jio for doing recharge, i need refund my amount please reverse that transaction,.
                              Indian Bank customer support has been notified about the posted complaint.
                              Jan 19, 2018
                              Updated by manimaran hacker
                              Google transaction id : last 4 digit (fEPg)
                              Upi Id of rece
                              Jan 19, 2018
                              Updated by manimaran hacker
                              Upi Id of recipient 1035
                              Jan 19, 2018
                              Updated by manimaran hacker
                              UPI Transaction failed but amount debited from account 399

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                                S
                                sathwik kalluri
                                from Mancheral, Telangana
                                Jan 16, 2018
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                                Hi team,

                                I request your assistance on the below issue i have no clue whr my money is stuck.

                                My account details are as follows:

                                Acc. No. :- [protected]

                                Vit branch, vellore.

                                On 2 nd of november i have added the beneficiary as per in attachment screenshot for imps transaction and have done the transfer of rupees 6000 to that beneficiary. Later i realizes that the account number noted is wrong account number and i am not sure where my money is stuck.

                                Request you to kindly helping me in getting my money back as i am currently not living in vellore and can't reach the home branch consider this as a special request and help me in getting my money back.

                                Please find transaction details and attached screenshot's:


                                . No
                                . No

                                Ref no.

                                Txn date

                                Txn amt

                                Incorrect a/c no

                                Correct a/c no

                                1

                                [protected] 02/11/2017 6000 na[protected] na02t[protected]


                                Ref no.

                                Txn date

                                Txn amt

                                Incorrect a/c no

                                Correct a/c no

                                By transfer /imps/p2a/[protected]/rent transfer from [protected]

                                Thanks and regards

                                Sathwik kalluri

                                [protected]
                                Indian Bank customer support has been notified about the posted complaint.
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                                  D
                                  dragonborn
                                  from Ernakulam, Kerala
                                  Jan 13, 2018
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                                  Address: 621216
                                  Website: indianbank.in

                                  It's been more than 10 days, i didn't receive my refund which was purchased and returned on amazon. I've filed complaint but no use both in here as well as the indian bank spgr's. My refund reference numbers are[protected],[protected],[protected],[protected] and another one, amazon didnt have the reference number and they said they will give me soon,... I should have got the refund on 1st of january 2018
                                  Indian Bank customer support has been notified about the posted complaint.
                                  Jan 13, 2018
                                  Updated by dragonborn
                                  no response from indian bank.
                                  BookMyShow has refund my amount on January 12 but I didn’t get my refund...
                                  Transaction ID - [protected]
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                                    D
                                    drsachinpalve11
                                    from Mancheral, Telangana
                                    Jan 13, 2018
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                                    Address: Pondicherry, Puducherry, 607402

                                    13/1/18
                                    Dear manager,
                                    I dr. Sachin holding my saving account in ib branch: kirumampakkam, pondicherry had transferred rs. 4000 twice to my account in cub.
                                    After receiving otp i received message as your fund transfer for rs.4000.00 on 11-01-18 could not be processed due to insufficient balance in your account. At 22:44 pm.
                                    It didn't credit to beneficiary nor it revert to my account. Transaction no.
                                    1)
                                    [protected]/ imps/p2a/[protected]/[protected]
                                    &
                                    Transaction 2)
                                    [protected]/imps/p2a/[protected]/[protected]
                                    Kindly look into matter with immediate effect.
                                    Waiting for the timely resolution.
                                    Thanking you

                                    With regards
                                    Dr. Sachin
                                    Indian Bank customer support has been notified about the posted complaint.
                                    Jan 14, 2018
                                    Updated by drsachinpalve11
                                    Hi!
                                    Yesterday after posting my complain here on consumer complaints and sending an email to [protected]@indianbank.co, I received an e mail from [protected]@india.com sent by Mr. Rahul Tripathi, asking my contact details to resolve the problem.
                                    I shared my both contact mobile numbers.
                                    He asked me my debit/ credit card number of any bank and it's expiry date.
                                    After giving my indian bank card details, he said the card is blocked and asked to provide details of some other card.
                                    I gave details of CUB, he then said it's not accepting, later I somehow doubt him.
                                    But as the e mail and consumer complaint are secured, I preferred to send him contact of my SBI card details during which following transactions took place which hurt my trust
                                    The details are attached as image from SBI MOBILE APP ( PLEASE FIND UNDER IMAGE ATTACHED)
                                    It's totally out of my understanding whether it was a fraud or genuine call made to me.
                                    After the last transaction debited from my account, last call I made to his mobile no. [protected] and I told him that he is trying to debit or credit?
                                    He said sir you provide me with the otp and you will get all your money back.
                                    I didn't provide any OTP details to him later.
                                    My OTP RECEIVED TOO READ AS follows: 45***9 is your One Time Password for online purchase of Rs 8000.00 at PayApt thru State Bank Debit Card ending 3655. Don't share this with anyone
                                    He was trying to assure that if I provide this OTP, he will revert me back the amount. Since due to Pongal, there are 2-3 days holidays to bank, I am helpless.

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                                      A
                                      Abigail Varshini
                                      from Periyakulam, Tamil Nadu
                                      Jan 9, 2018
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                                      Address: 600059

                                      I have made a card transaction using my rupay card to recharge my mobile number, but transaction was not successful but the amount is debited from my account and i have also enquired the customer care of that service provider they also said no amount like that is paid and i enquired the bank's customer service they suggested me to make a complaint in the website
                                      Indian Bank customer support has been notified about the posted complaint.
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                                        D
                                        dragonborn
                                        from Ernakulam, Kerala
                                        Jan 8, 2018
                                        Resolved
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                                        Resolved

                                        Address: 621216
                                        Website: indianbank.in

                                        I recently purchased some products from amazon and due to some reasons i've returned it, and some of them were cancelled at the day of purchase, they have deducted it but didn't refunded after the cancellation and also no message about the refund has been given,... My refund reference numbers are[protected],[protected],[protected],[protected] and another one, amazon didnt have the reference number and they said they will give me soon,... I should have got the refund on 1st of january 2018
                                        Jan 20, 2018
                                        Complaint marked as Resolved 
                                        they should have initiated my refund on 1st and 4 th of january 2018 but they have refunded on 10th of january 2018, which i didn't know because of no alerts and messages from bank that they have refunded the amount, but no matter i am happy i've been refunded
                                        Indian Bank customer support has been notified about the posted complaint.
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