Claimed

Indian Bank Complaints & Reviews

www.indianbank.in

1

Updated: Aug 31, 2025

Complaints 3876

Resolved

472

Unresolved

3404

So far, so good. Indian Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Bank will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Indian Bank

Having problems with Indian Bank?

File a complaint and get it resolved by Indian Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Bank

Indian Bank reviews & complaints page 96

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 13 Cock Burn Road, Bangalore, Karnataka, 560051

I have not received the refund amount of rs 590 from amazon india which was processed from amazon on the 10 th mar 20,
And the payment reference # [protected] has not been credited into the account #[protected]. I have contacted the amazon regarding this issue but their accounting department says they have already processed the payment and that from their end they have sent the money to the account but when we checked the statement there is no deposit made. Amazon says only when the bank accepts the money that they get a reference number generated. This is banks fault that they have not credited the amount in the account, so kindly do the needful and investigate into the pending transaction.

Indian Bank customer support has been notified about the posted complaint.

View replies

G

gaurnasir

Mar 19, 2020

I have purchased online pampers by Amazon on 03/03/2020, due to some reason I was cancelled order at the same time but refund amount yet not proceed in my account.
Refund reference no: 276890

My contact no: [protected]

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Ashok stambh, Nashik, Nashik, Maharashtra

Sir i have cancelled order of asus vivobook 14 m409da-ek146t from amazon. I had done a online payment by rupay atm card ending with *8876 of rs 32, 990. The amazon company had initiated refund process but the amount is not yet to be credited in my account. My refund reference number is 376310. I had got a msg of refund from amazon on 8th march 2020 on which order had placed.

+1 photos

Indian Bank customer support has been notified about the posted complaint.

View replies

M

Maivizhi

Mar 19, 2020

My netbanking through card was not processed...but my amount has been deducted...they say it will take 5days to refund..it's happening every single time...is this the way u respond????...i think ur bank dont want to bein netbanking...such a waste of it..

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Panchkula, Haryana

Hi.. I have recently ordered 3 products from myntra which i returned on 8th march and the refund has been processed on 08 march by the website and according to their terms it will take 7-10 days to reflect in the source account.

But still i have not got my refund back in my account. Below is the discription:

Amount - rs. - 899.00- bank reference number is - 30001000690064099521467

Amount - rs. - 769.00- bank reference number is - 30001000690064099521467

Amount - rs. - 3276.00- bank reference number is - 30001000690064099521467

The first 6 digit of the card number are 608023. Debit card is indian bank.
My account number is [protected].

Kindly do the needful asap.

Indian Bank customer support has been notified about the posted complaint.

View replies

H

Harini Pati

Mar 19, 2020

I got a refund of 227 from swiggy through amazon pay on 10th March with reference number:[protected]. From their side payment has been processed successfully but I did not get the money in my bank account. I have a issue from bank side only.

refund not transferred - Comment #3664687 - Image #0

Harini Pati's reply, Mar 17, 2020

I have cancelled an order from swiggy through amazon pay as payment option on 10/3/2020 and recieved an email from amazon that the refund has been processed succesfully and it would be reflected by 17/3/2020 ie between 5-7 business days, but still i have not recieved the money. When i spoke with an amazon associate he said i have to fill a "charge dispute form" bcause it could be a problem at my bank side. I also contacted my banks customer care many a time but they say that problem could only be resolved by visiting my branch.
My refund reference number is : (007012981850)

M

Muthu 006

from Mumbai, Maharashtra

Mar 19, 2020

I am account holder in your bank[protected]on imps indpay application used to transfer the money 23000in another account but not credit an account for the amount. So kandly requests are looking for problems.. Credit amount 23, 000on 2 days ago please help us sir... Support me... Thank you... Help me...ammout add my account number...

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Thoothukudi, Tamil Nadu, 628502

Order number: od[protected]
Product name: communication skills for osces

As discussed on call, the seller had processed the refund of rs. 2810/- on 28 feb 20 to your debit card & it should have been credited by 10 mar 20, for this order.

The refund_reference_number:30001000610044229795139 regards, flipkart
Please help me money deposit my account

Indian Bank customer support has been notified about the posted complaint.

Mar 18, 2020

Updated by lisynana I am waiting for long time pl help me fund refund

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Village GHARSHI p.o MASHOBRA, 171007

Hello,

This is to confirm that refund for amount 549.00 has been successfully processed on[protected] and the amount should reflect in your account by now.

Refund reference # 678dtdx90000k64b9j7u

Please contact your bank’s customer care center and quote these numbers to know further about the status of the transaction in case you still haven’t received the credit within 4 business days. Please remember that you will have to call your bank’s customer care center and not visit the branch for this update.

Some nationalized banks may take more time than normal to credit the amount. If your bank is unable to locate the refund with the reference number provided, please dispute the transaction as 'refund not processed'. At that time, they will see a pending refund and will follow the path back to our payment processor to locate the refund.

Thanks for choosing amazon.in

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nipaniya behind of ayurvedic colleg, Rewa, Madhya Pradesh, 486001

Hello sir
Sir my name jayprakash kushwaha amazon se refund amount 2449 rupees date 8 march 2020 ko initiated same payment method me mere rupay debit card ending *6703 me hua hai jo ki amazon se refund refrence number #[336780] diya gaya hai mera account number [[protected]] indian bank branch rewa ifsc idib000r078 me mera account hai but abhi tak mere account me
Refund credit nhi kiya gya hai. Please sir this amount credited in my bank acount
Please help me sir

Indian Bank customer support has been notified about the posted complaint.

View replies

A

Amulya Bangaram

Mar 19, 2020

Amazon refund money to my bank account. But bank didn't respond properly refund reference number. But take action immediately. So please my money bank account. Please take action immediately transaction quickly

336780 - Comment #3664604 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: KARUPPAIURANI BRANCH MADURAI, 625020

I have deposited cash into cash deposited machine on 14.03.2020 of Rs 10500.It is credited in my account and sms came.After that i have made two transaction Rs 5500 and Rs 1300 to others.The deposited amount was not credited while i am checking balance through net banking.Now my account was shown Dr RS 6757.37 instead of 3742.63 Cr.Kindly look into the matter and rectify that mistake /network problem held at that time of transaction.cash deposited into cash deposit machine at karuppaiurani branch center.

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Mar 16, 2020

Updated by muthuselvam m please try to solve it as early as possible

View replies

S

Sagar S. Shete

Mar 19, 2020

My refund not credited yet that is transfered from amazone on 1 march 202. Refund reference no. #6Y2HHVS30000K6V55B5H

cash deposited into cash deposit machine - Comment #3664720 - Image #0

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: 68/4, sivanmalai valagam, Erode, Tamil Nadu, 638002

Website: nodal@Indian bank.co.in

Sir/mam welcome..
I am j max mobile indian bank account holder.
My account details are as follows
Name :jmax mobile.
Account no : [protected]
Branch :solar.
About my issues.
I transfer amount regularly by our indian bank net banking.
Last few days i have lot of trouble..
Yesterday before i transferd two amounts to the customer account one is 16700& nex 653..
Both amount has been debited in my side but the benifcery and the benifcery bank is telling me that the amount has not been credited to my account.. Kindly help me any way and pls credit to my account as soon as possible..
Thanking you.. I have send the detail in link..

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: sagar shivraj shete aaiji nivas near monibaba ashram, gurudwara chowk , akurdi PIMPRI CHINCHWAD MAHARASHTRA 411033, Pune, Maharashtra, 411033

As i have done a transaction from amazon and sucess but i canceled it so there was refund amount initiated from their end on same day 01/03/2020 and the reference no is #6y2hhvs30000k6v55b5h but 1799 rs amount has not been credited in my account till date and continuously i am contacting customer care for this but not getting a reply for this. As per them contact branch for complain, they put an ip from there side whenever branch contact to the department they said today will credit it but still in pending no action is been taken. As per amazon they instructed to file a charge dispute. Please look into the matter at the earliest. Please look into this matter as its very serious. Please take legal action

+1 photos

Indian Bank customer support has been notified about the posted complaint.

View replies

S

Sohanlalranwa

from Powai, Maharashtra

Mar 16, 2020

Sir amezom se 23/02/2020 को आर्डर किया था उसका रिफ्रेश नंबर 6UISX6AV0000K6RLIFLV दिनांक 03/03/2020 को दिया गया है जो अभी तक अकाउंट मे नहीं आये रूपये,
इस रिफ्रेश नंबर से मेरे अकाउंट मे रूपये डालने की कृपा करे.

refund not yet get - Comment #3662758 - Image #0

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have purchased kurta from amazon on[protected] by making payment of 425 through indian bank debit card. I have returned the item and amazon initiated refund on[protected] with refund reference number of[protected]. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

Kindly resolve the issue

+1 photos

Indian Bank customer support has been notified about the posted complaint.

View replies

D

Dinesh dx

Mar 16, 2020

I used INDPay mobile app
In my last transaction is not successfully completed
But the amount is deducted but recevier can't receive the amount
Transaction number is /IMPS/P2A[protected]/[protected]
Please do the need

kurta refund - Comment #3662524 - Image #0

M

Monvermau

Mar 16, 2020

Sir my transaction is successful on bhim upi but not receive in merchant account
My upi ref number is[protected]
Pls refund my money 500

Parivahan sewa application number is

[protected]

kurta refund - Comment #3662772 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

This is ritul tyagi, customer of your indian bank, hapur branch, dist hapur.
I have purchased two products from myntra app few months before but i retuned those products but i can't get my refund back till now

Myntra person said that refund was made and they gave me one reference no and they asked me to check with your bank.
So please solve my problem as soon as possible

Thanks

Regards
Ritul tyagi

Mar 16, 2020

Complaint marked as Resolved

i want to contact with my indian bank customer care

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 186/1 g.t. raod salkia howrah 711106, 711106

I had recharged mobile from amazon pay but recharge was failed and amount deducted from my account however i was not received refund from amazon pay. I called amazon
Customer care they told me that
They are initiatedd refund on[24/02/2012] with ref. No. 119770

Kindly resolve the issue
Name ranjit shaw
Account no.-[protected]
Mobile no.[protected]
Bank name - indian bank
Branch name - babudanga salkia

+1 photos

Indian Bank customer support has been notified about the posted complaint.

View replies

S

Sahil87547887

Mar 16, 2020

Sir, I was ordered an earphon amount of 419. wich is pay by my atm card(25/02/2020).I was cancelled its order which order conformation number was #[protected] .
But at this time the refund is not come to my account.
The refund reference number is #177249
Please sir help me.

refund not received from amazon to indian bank - Comment #3662865 - Image #0

S

Shanmuga priya sekar

Mar 16, 2020

Sir i ordered bag in Amazon on 1march rs 525 is not refund in my account... I will pay a amount through my debit card... Please take a necessary step to claim my refund please sir

refund not received from amazon to indian bank - Comment #3662966 - Image #0

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mallawan , near bada chauraha hardoi, Hardoi, Uttar Pradesh, 241303

Indian bank — amazon refund charge dispute form

Mallawan, hardoi uttar pradesh, india
[protected]@gmail.com, mallawan hardoi

Submit a complaint

Hello sir

Sir my name arpit verma mera amazon se refund amout 612 rupees date 11 february 2020ko initiated same payment method me mere rupay debit card ending *5700 me hua hai jo ki amazon se refund refrence number 871878 diya gaya hai mera account number [protected] indian bank branch mallawan, ifsc code idib000m162 me mera account hai but abhi tak mere account me
Refund credit nhi kiya gya hai. Please sir this amount credited in my bank acount.

Please help me sir

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Mar 15, 2020

Updated by Arpiverma amazon refund not add my account

Mar 15, 2020

Updated by Arpiverma Amazon se refund innceat ho gya hai but mere account[protected] me add nahi hua hai refinance no 871878 hai 11 February 2020 ko hua hai but abi tk add nahi hua plzzz help me

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 32,365 Paneer Nagar Mogappair, Chennai, Tamil Nadu, 600037

I am r. Madhusudhanan (Indian bank, mogappair branch, a/c no.[protected].
I have booked two products from amazon app on 29.02.2020 using indian bank card for rs. 1274.
But amount got deducted without order confirmation.
Amazon person said that the refund has made and they gave one refund reference no. 456130. They asked me to check with bank.
So please the needful as soon as possible.
R madhusudhanan
[protected]

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indian bank,28 East Bazzar Street 1st Floor Sendamangalam Namakkal 637409, 637409

I had applied for internet banking through indian bank branch itself and password also generated in bank. After few month i got message about ' come to receive your password' like that. I went to bank with passbook softcopy and asked my password but they denied to give password because of not taking passbook. Only account number and account holder is enough for receiving internet banking password. But that office staff denied to do work so that telling small reason for providing password. And the branch name is indian bank, sendamangalam branch, namakkal.

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indian bank branch mashobra, 171007

Sir, with due respect I want to say that Today when I go to indian bank branch (Mashobra) I have some bank related work when, I have submitted my form to the cashier and newly married lady (employee of indian bank). They both started laughing at me and without rectifying and telling the issue they just make my form filling a issue of joke. My thinking about indian bank immediately gone down because before in any indian bank and branch this issue not happened. Sir, I want you to kindly take some strict action and if possible please replace them.

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 600040

I have ordered product in amazon and i canceled the order for some reason.
0n[protected] amazon have initiated refund. But still now i didn't get refund. My order reference no "6ui6dr1n0000k6rkyyff".
My account no [protected].
Bank: indian bank
Account maintain: singampunari branch.
Amount to refund: 42999/-
I have done payment via my atm card. Please resolve the issue and refund my amount

+1 photos

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Burdwan West bengal, 713104

Sir/mam i just want to complaint about withdrawal fail from this atm id n4054100 kindly check please this is the first time for me also how it happen i got confuse about this i never thought about this it became worst for me as well as i am a student and still now pending of my fees please do something for me sir 4000 is not joke sir as a student thankyou

Indian Bank customer support has been notified about the posted complaint.

Mar 13, 2020

Updated by Ãbîd Malik Kindly pls sir help me sir

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Vivek Vidhyalaya Siddharth Nagar Road 2 Goregaon West Mumbai-400062, Mumbai City, Maharashtra, 400062

I have cancelled my order on amazon online and received refund reference no. from amazon on 29.02.20, order reference no. is 6UI6DR1N0000K6RKXFNY
Till Now no payment received, My order was Order No.:[protected] dtd 24.02.20 but order was cancelled on 27.02.20 and i got refund main as i mentioned above.
After 10-12 days passing i called indian bank customer care to take some look in this refund matter and i given him refund reference no. as i received from amazon., but he replied that refund reference number is not valid for look in to this matter, and demanded for UTR and ARN no. from amazon, and then contacted to the amazon customer care and they provide me this guide line .

The above matter is for your kind attention please look in to the matter immediately.

+1 photos

Mar 19, 2020

Complaint marked as Resolved

Got credit from bank . Took more than 3 days but resolved

Indian Bank customer support has been notified about the posted complaint.

Mar 16, 2020

Updated by reshu0321 Till now no call or money received from bank

My Indian bank account no. : [protected] IFSC code: IDIB000S128

It's taking too much days shall I contact to Amazon again or Indian bank

Mar 19, 2020

Updated by reshu0321 I got my money thank you

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I ordered 2 items from amazon on feb 25 and i cancelled it. Amazon sent me a mail on 29 that they initiated the refund. But it's not reflected in my account. Here are the reference number
Order no 1. 283190
Order no 2. 792430
Please make it soon i have been lagging by this for the past 2 weeks. I'm already an senior citizen. Look into this issue and resolve it asap

Indian Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines