Indian Bank Complaints & Reviews

I have a refund to be received from zomato which was initiated on 23rd march 2020. It has been more than 7 days yet i haven't received the money! I've checked my transactions via net banking.
With my rrn i wanted to track the status but the india bank customer care number asked me to wait as there were many calls to attend and i waited for literally 37 minutes but still no agent answered.
I am very disappointed by this action from the indian bank.

Hello there,

I've made a purchase from myntra using the indian bank debit card. Due to size issues i've returned the products. Myntra said that the refund was successful on 13.03.2020 and also they provided me utr numbers stating that the refund transaction is successful. The utr are 30001000790069169399131 and 30001000740069169399132. It's been 25 days yet the amount is not reflected in my bank account. The amount to be refunded is rs.2951. Kindly resolve it as soon as possible.

Thank you.

This is to confirm that refund for amount 2497.0000 has been successfully processed on[protected].

Refund Reference # 75503720079039005291621

We also confirm that refund for amount 799.0000 has been successfully processed on[protected].

Refund Reference # 75503720080039038120646.

I have purchased from amazon on[protected] by making payment of 494 through indian bank debit card. I have returned the item and amazon initiated refund on[protected] with refund reference number of[protected]. They even shared transaction refund reference id - 6j3d9jcx0000k6g66v6p visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

Kindly resolve the issue please

I have ordered a Treadmill worth Rs.25, 750/- Through Amazon platform but due to prevailing COVID-19 incidents I had to cancel it And they say that they have initiated transfer on 25th Mar 2019 and they also have shared the UTR[7BJXC7YK0000K78NFPZJ] number and when the amount was not reflected in the bank A/c i called Amazon customer care and they told me to call the customer care of Indian bank i did the same after waiting for 15mins call was connected and they told me to go to the concern home branch and I visited the home branch they told we can't do anything please go back to Amazon Hence i called them(Amazon customer care) and they told me to file the charge dispute form.

I hope that my refund will be issued to me as soon as possible.
kindly awaiting for the response

Regards
Hafsa.V

Reference number :[protected]

Pls

I have add money 150 rupees in paytm 3 time add but money not come add field is showing because a my money is cutiing in my account 3 time cut 450 cut in my account I will resqet my money 450 please give back my money I loas my money

My name is aikansh singhal and i had ordered 2 product of total rs. Amount 2938 in flipkart on 4 march 2020 and after 12 march 2020 i returned this order due to personal reason. And on[protected] flipkart initiated the amount to my card but i still didn't get the money. Flipkart sent this reference number[protected].
And told me to fill charge dispute form but indian bank doesn't have such policy. So
Please kindly respond to this complaint it's very urgent. My card number is [protected]
Thanku sir

I paid to amazon 528 rupees on 14/3/2020 but amazon sent me different item so amazon initiated refund on 23/3/2020 to my card but till now
Refund not credit into my account. I try to contact indian bank customer care but it keep busy only. Amazon gave me this reference number
[protected] to contact indian bank. So i try to contact indian bank for dispute raisal but indian bank straight away told we don't have such option
Like that. I don't known what to do i need money urgent for my basic needs. So i request you respond this complaint it's very urgent.

Name : vasantha
Account number:[protected]
Mobile number:[protected]
Amazon reference number:[protected]

Sir, i m drawing pension of air force in rajkilpakkam branch. A/c no[protected]. I have availed loan against pension on oct 2018 ans my emi is continuing through auto debit by the branch. At present due to covid 19 i received a message from you regarding postponement of 3 emi and my due starts from 01 jun 2020. I got my pension credited on 02 apr 2020 with reduction of emi ammount for mar 2020. When approached i was not able to get proper response, some saying we didn't get any proper information from rbi also got reply that your account is having auto debit with standing instructions, so we are not able to reverse the debit. I m aware that standing instructions are given only by the branch. Due to curfew i 'm unable tyo visit the branch personally. Other banks where i have accounts have already relaxed their emi's. I request you to clear the issue and confirm whether your bank is providing this covid 19 package or not, then why your bank has forwarded the message to me quoting that your account is permitted under covid 19, and your dues start from 01 jun 2020.

Respected sir,
Sub: swiping my money.
Ref: my account no.: [protected] with m/s. Indian bank,
Manali new town branch, chennai 103.
—
With reference to the above cited subject i like to bring to your high office is that an amount of rs. 163/- was deposited in my account in lieu of the gas cylinder grant 2 days back. I was shocked today (04/04/2020) to see that the amount had been swiped out by indian bank. I am a down trodden man and to part out with little is difficult. We poor carry out with little balances and whatever is credited to our account we use it for our households as we are not ambani nor adani. I also like to recall the statement our honorable finance minister smt. Nirmala seetharaman 2 weeks back that no deductions with regard to maintaining of minimum balance would be applied for 3 months but they have done it. We are all suffering from a worst affected corona virus struggling ourselves for our livelihood and these corona people have swindled it which hurts me a lot. Is is fair & good on the part of indian bank to do such silly work when lots of people are suffering without their pension transfers etc because of bank lock outs but how could this unjustified act been carried out. The amount could be small but how many people like me would have been affected by this. Kindly think o[censored]s at this grave situation and kindly intimate to refund my money to my account as early as possible as i am now mentally distressed at this act. Hope through this many of my poor brothers & sisters could benefit which would take pride of our country. Your immediate action in this regard would be highly appreciable. Thanking you, francis rajan, jai hind - [protected]

Order id: [protected]

My name is anuradha mohinta i had ordered olay regenerist whip day cream of amount 1999 in amazon on 17 march 2020 and after 19 march 2020 i returned this order due to personal reason. And on 20 march 2020 amazon initiated the amount rs1979 to my card and also 20rs on amazon pay but i still didn't get the rs1979 money on my account. Amazon sent this reference number[protected] and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond this complaint it's very urgent.

Inform you that, with reference to refund against pnr number [protected] /irctc transaction id [protected], an amount of rs. 560.0 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 19-mar-2020
Refund processing date: 21-mar-2020
Refund amount: 560.0
Refund reference no:[protected]
Payment option used : credit & debit cards / upi (Powered by irctc ipay) (Mobile_pg)
Booking reference no: [protected]

Normally the banks take time to process refund in
(I) for net - banking/wallets/cash cards transaction: 3-4 business days,
(Ii) for credit card/debit card transaction: 6-7 business days

You can also view status through “ticket refund history” under my transaction tab in your irctc profile after login at www.irctc.co.in.

For any further assistance please feel free to contact us at our customer care no.:[protected],[protected]Language: hindi and english).., customer care email: [protected]@irctc.co.in.
*this is an auto generated mail. Please do not reply.*

My indpay app is "unable to connect to server. Please try again"
This is happening in the past three days only. Kindly rectify.

I have cancelled order on 22 march amazon initiated refund on 23 march they said that money will be credited with in 3-5 business days now its april 3 money was not credited to account amazon team were saying we are initiated refund but it was not credited to my account
Amazon simply giving reference number 260250 to talk with indian bank

Name:jagadeesh
My account number [protected]
Mobile no [protected]

My father's pension account with indian bank has been hacked and amount of inr 45, 000 has been deducted, and the same has been credited to a airtel walletÂ

Request you credit back the money deducted due to fraudulent transaction

Source ac : indian bankÂ
Source ac / no :[protected]
Customer name : divianadin. P
Fraud happened date : 3rd april 2020Â , btw 7.50am to 8 amÂ

Amount deducted : inr 45, 0000 (Two transaction of : 19, 999Â + 24, 999)
Transaction reference no :Â [protected]Â Â &Â Â [protected]Â

Attached : attached bank statement with reference id, complaint raised to indian bank, complaint copy of cyber crimeÂ

Regards,

Divianadin

[protected]

Dear sir,
Im venkatesan from tamilnadu. I have done the transaction on 28/03/2020 saturday which is amount rs.809.44. Through indian bank net-banking to the nielit. The amount of transaction failed, but amount is debited from my account. If i ask the indian bank no one proper response me sir. Please sir kindly help me. Now i have preparing competitive exam. My family also very poor family. Nielit last date 10th april. So before the date i have to pay money for exam. Kindly give me solution sir..

My transaction ref id : [protected]

Account no:[protected]
Name : venkatesan
Cif:[protected]
Withdraw date :28/03/2020
Amount: 809.44

I was sanctioned housing loan of rs.6.0 lacs vide sanction No.HLNB318825 and emi of Rs.10, 747 is being deducted regularly. However the emi for March 2020 has also been deducted on[protected] through ECS from my Corporation bank Account though I had opted for the RBI moratorium of 3 months deferment of emi Request reversal of the deducted amount and credit the same on priority. R.Ramesh, Assistant Director, Ministry of Defence, New Delhi

I have cancelled an order from myntra on 7march worth rs.1350 and got an email from myntra that refund has initiated on 7march and provide bank refrence no. But i do not get refund yet and they provide bank refrencee no.

Staff account by email (Vt4466) apr 2, 2020 4:35:22 pm
Dear dipti,

Thank you for contacting myntra.

We would like to inform you that your refund is successfully processed into your source account.

For your reference, we have listed out bank reference numbers.

As we see, the refund has been processed on 7 march 2020, it will take 7-10 days to reflect in the source account.

Amount - rs. - 405 - bank reference number is - 5v295194xu9368916

Amount - rs. - 449 - bank reference number is - 6w026179jd700071d

Amount - rs. - 494 - bank reference number is - 4fn72657pu841823j