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Indian Bank Complaints & Reviews

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Updated: Aug 31, 2025
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A
Aseeba Muneer
Feb 14, 2020
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Address: Pappinisseri, Kannur, Kerala, 670561

I had tried to book a flight ticket by my indian bank debit card. At that time i can saw a message that transaction is unsuccessful because of the amount exceeds the risk limit of the card. So i can't book my ticket. After some time i noticed that amount of rs. 70368 deducted from my account. What are the further procedures i have to take for my money refund?
Indian Bank customer support has been notified about the posted complaint.
Feb 14, 2020
Updated by Aseeba Muneer
It happened on 13 February 2020.
hii send me your mobile number sir
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    kingshuk84
    Feb 13, 2020
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    Address: NSB Road, 713347

    I have paid Electricity bill from my Debit card (A/c No:[protected]) through Amazone pay on dated 29.02.20, but due to some reason it was shown transaction failed.After 2mints of my transaction, one massage i had gotten on my mobile no from Amazone that refund success full on Rupay card.But amount has not refund till now.I have called the Amazone and they have already done NEFT ref no[protected].Simultaneously I have contact with Indian bank Branch and Customer Care but they have always shown negligence in this matter.

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    Kingshuk Chatterjee
    mob no-[protected]
    Indian Bank customer support has been notified about the posted complaint.
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      Chituu
      Feb 13, 2020
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      Website: Rummy circle

      On 24.01.2020, i had initiated transaction for rs.10000/- through my atm-cum-debit card. Amount debited but transaction failured. So far debited amount has not been credited to my bank account. Hence, kindly take immediate steps to refund the amount. My account no.[protected]. As per customer care instruction, after completion of 7 working days, amount not credited to my bank account
      Indian Bank customer support has been notified about the posted complaint.
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        K
        kesav kesav
        Feb 13, 2020
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        Address: 637407

        I have purchased mobile phone from amazon on by making payment of 7, 999 through indian bank debit card. I have returned the item and amazon initiated refund on january 23rd 2020 they even shared transaction id on my request - 57su38s30000k54vifaw. I visited branch for solution and they contacted billdesk which is the payment gateway. Bill desk is asking to get payment reference number from branch for which branch has no answer. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.
        Indian Bank customer support has been notified about the posted complaint.
        Feb 13, 2020
        Updated by kesav kesav
        Please resolve the problem

        Name: kesavan k
        Acc no: [protected]
        Bank name :indian bank
        Branch: vadugam
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          R
          Resiya
          Feb 12, 2020
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          Address: Near kayamkulam railway station, Alappuzha, Kerala
          Website: www.customercomplains.in

          Madam, my name shaji i have cancel one order on 5th feb 2020 and amazon service told they will refund my money within4_5 working days but now 12th feb i can't get my refund. I again call amazon service they told to me that to contact to bank service (Indian bank, kayamkulam) i call them they told me that they can't do anything from their side. Will u plz help me to get my refund

          Name shaji
          Adress kochuparambhil kylm
          Mobile (Private)
          Indian Bank customer support has been notified about the posted complaint.
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            J
            Jitendra Deo Pandey
            Feb 12, 2020
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            Sir my bank account with indian bank babudanga branch has deducted 1300 tommorow at 11:41:20 without my knowledge as i used it at 11:39 am only. I want to make it clear that i made transaction of 1300 at 11:39 and recieved sms regarding it but when today i checked my passbook i found that an another 1300 has been debited at 11:41:20 am. Kindly help and resolve the problem in my favour
            +2 photos
            Indian Bank customer support has been notified about the posted complaint.
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              kabir_s_gupta
              Feb 10, 2020
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              I have made a txn through upi to irctc to book ticket on 29/01/2020 at 07:56 pm, amount got deducted but ticket wasn’t not generated.

              As per upi team, amount has been successfully refunded from their end on 31st jan, 2020 02:44 pm. Banks take 5 to 7 working days to credit the amount to our account, but still its not credited in my account.

              Ref. No[protected]
              Indian Bank customer support has been notified about the posted complaint.
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                T
                trushala
                Feb 10, 2020
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                Address: INDIAN BANK DOMBIVELI 21-B, SUDAMA PLAZA, MANAPADA ROAD, DOMBIVELI EAST , THANE DISTRICT (MAHARASTRA) Branch Code :01231, Thane, Maharashtra, 421201

                I need interest of amount which tey hold for 10 day around

                I sent this email to them but no positive reply
                They even de-registered my email from indian bank internet banking website

                Email i wrote to
                [protected]@indianbank.co.in,
                [protected]@indianbank.co.in,
                [protected]@indianbank.co.in,
                [protected]@indianbank.co.in — see below

                Indian bank
                Dombiveli 21-b, sudama plaza, manapada road,
                Dombiveli east,
                Thane district (Maharastra)
                Branch code :01231

                My details - [protected]
                Account number : [protected]
                Trushala santosh deshmukh
                Product type : sbchq-gen-pub-metro-inr
                Laxman apartment 2nd floor block no 202 gandhi nagar dombivli (E)

                I still didnt receive my money back
                Kindly refund back
                Refund amount value
                26 jan - rs 99900
                27 jan - rs 99900
                28 jan rs99900
                29 jan - rs93000

                Total-rs 392700

                Kindly look in to this

                Also u should re-registered my email back
                On your old website my email was registered - [protected]@gmail.com

                But on your new website on email slot empty blank box... Kindly check

                Lasst time tey hold

                Last time tey hold around just for nearly mont for whic no interest as been provided
                Tis is te mail i wrote

                Email is — my details - [protected]
                Account number : [protected]
                Trushala santosh deshmukh
                Product type : sbchq-gen-pub-metro-inr
                Laxman apartment 2nd floor block no 202 gandhi nagar dombivli (E)

                Hello i still didnt got refund from ecommerce site amazon which i did on 1st jan of amount 94900 rs kindly check... Amazon said they already refunded and problem is from bank side... My question why u r holding an amount for so long... U do know that i m not getting an interest of that amount

                2nd issue - on your old website i can see my registered email address but now why i m not able to see my email address
                Kindly reply by mail only...

                I request for additional interest as applicable
                Indian Bank customer support has been notified about the posted complaint.
                Feb 10, 2020
                Updated by trushala
                its nearly 15 days yet they dont reply but i request that i should get interest of tat amount
                Feb 10, 2020
                Updated by trushala
                refund amount value
                26 jan- Rs 99900
                27 jan -Rs 99900
                28 jan Rs99900
                29 jan -Rs93000

                TOTAL-Rs 392700
                today is 10 feb u can see nearly 13-15 day on hold
                Hello sir my name is Rashid mera amazon se refund amount 499.00 rupees 25 Jan 2020 ko aaya he bank ne Abhi tak receive nhi kiya he Amazon reference number[protected] sir this amount credited in my bank account.
                Please sir help me

                indian bank refuse to return money rs 392700 which amazon already refund back 10 day ago - Comment #3644996 - Image #0
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                  J
                  Johnson E
                  Feb 9, 2020
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                  Address: O.G building kaithacode po Kollam pin 691543

                  Sir
                  I'm Johnson E aNRE account holder in Indian Bank kaithacode branch 30yrs of continuing co operation with this bank.My issue is on09/07/2019 I bought a new checkbook but they deduct Rs80 from my account.
                  They deduct Rs15 from my account few years I already reported that there is no need of sms. But they again deduct money from my account (attachment of passbook copy)
                  So kindly please clarify this ma
                  tter
                  (Contact No-[protected],[protected]
                  +1 photos
                  Indian Bank customer support has been notified about the posted complaint.
                  I purchased on february 1 in theni anandham, madurai. Twice paid for single bill through atm card debit card transaction, still now not refund Rs.345 to my account. It almost nearly 6 days over. Refund my money to my account

                  checkbook or sms charges - Comment #3645120 - Image #0
                  kausalya dhanabal's reply, Feb 7, 2020
                  This is the transaction detail for what i purchased in theni anandham, madurai
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                    M
                    Mohi7
                    Feb 9, 2020
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                    Address: 491001

                    I purchased a new earphone x5 go noise and then returned it as it was not that good but then i contacted amazon for the refund status and they told me they have initiated the refund on 1st feb itself and today its almost 9th feb which is 8 days and they also gave me a refund reference number 823410. I conatced the bank and they told that nothing is there in the account and there is no such thing as refund reference number and told me to ask the amazon service for utr. The bank are just transferring the call from team to other. My bank account number is [protected]
                    Indian Bank customer support has been notified about the posted complaint.
                    I was ordered a goods at Amazon app on January 21 and i was canceled it. They side gave me reference number 431790, but i didn't get my money still
                    Pls take action.. immediately for me

                    amazon refund not received in bank - Comment #3645119 - Image #0
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                      K
                      Kowtham Ram
                      Feb 8, 2020
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                      Address: 21 Uppukara street, Kattumannar koil, cu, 608301

                      I retured a product in amazon as per policy at january 15. The refund amount for that product is completed by amazon at january 15 at 10 am. But the amount for that product is not yet credited in my bank account. The amazon stats that they done their process for this transcation. They provided this transcation id[protected] for that transfer of amount to my bank account. Please investigate and do the needfull.
                      Contact no: [protected]
                      Indian Bank customer support has been notified about the posted complaint.
                      499 not return my account
                      Ayaan [email protected]'s reply, Feb 5, 2020
                      My account not refund 499rs
                      Hi, in our village rishwendhiyam Indian bank staff is very rereasonable I get very upset that bank management. I[censored] people take action otherwise we will ready to get away from the bank outside. Otherwise give some training to the staff.
                      Manohar Kutty's reply, Feb 4, 2020
                      Indian bank staff, , very very worst
                      My refund money from myntra i didn't have yet, the myntra said they have already complete the refund initiation.But the bank refuse to give me the detail.I already told the bank i have the reference number but bank deny to give me the detail with it.I need my money urgently.
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                        malaykumar2006
                        Feb 7, 2020
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                        Address: New Delhi, Delhi

                        There are three fraud transaction of rs. 30, 000/- (Rs. 10000/- each on three times) withdrawn from my account bearing a/c no. [protected]. My account name is sangeeta das, kirti nagar branch, new delhi-110015. I have not shared any otp to anyone neither i have given my atm card to anyone. This came to my notice through sms received on my registered mobile number [protected]from indian bank, mentioned amount of rs. 10000.00 withdrawn at atm id:17036277 on 07/02/20 one time shown at 14:26, second at 14:27 and the third one at 14:28, whether the atm card was with me and even no any withdrawl attempted by me.
                        Requested to please look into this matter seriously and help me bring back this amount to my account.
                        +2 photos
                        Indian Bank customer support has been notified about the posted complaint.
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                          Karen Joshipher
                          Feb 6, 2020
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                          I did online shopping and paid using my debit card, i returned one of their products and i didn't get the money back. I checked it from their side they have sent it to the bank.. But i didn't get it ot in my account.. So please kindly check i have a reference no which they've provided amount - rs. - 1049 - bank reference number is[protected].. Pls check
                          Indian Bank customer support has been notified about the posted complaint.
                          सर मैंने 4 फरवरी को 3000 हजार रुपए किसी को सेंड किया थे जो पेमेंट अकाउंट से डेबिट हो गये लेकिन पेमेंट FAILAD हो गया है

                          I didn't get my refund ausi - Comment #3643156 - Image #0
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                            Janani PN
                            Feb 5, 2020
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                            Address: IIIT Rd,Devghat, Jhalwa, Prayagraj, Allahabad, Allahabad, Uttar Pradesh, 211012

                            My name is p. N. Janani. I ordered an item of rs.750.
                            Order #[protected] this is the order id, i have ordered this on 24 january and have cancelled the order after 2-3 days. When i contacted with amazon customer care, they said they have initiated and successfully processed the refund on[protected].

                            Refunded amount - rs.750
                            Payment method - card ending with 3055
                            Refund reference number - 857190
                            My contact number - [protected]

                            So, the amount if refunded to you, then please credit into my account asap. Please this is a big amount, so kindly solve this issue. I dont want any delay.
                            +1 photos
                            Indian Bank customer support has been notified about the posted complaint.
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                              Brj1
                              Feb 5, 2020
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                              Address: Jamia nagar, New Delhi, Delhi, 110025

                              I have purchased shampoo + conditioner combo from amazon on 29 january 2020 by making payment of 599 through indian bank debit card. I have returned the item and amazon initiated refund on 02 february 2020 with refund reference number of 797730. The order number of the purchase is[protected].
                              I visited branch for solution and they could not understand my problem and asked me to leave. When i contacted amazon, they requested to file charge dispute with indian bank customer care. But indian bank customer care executives are denying the existence of such form/facility. It is not about money but about the customer services offered by bank. It is the practical issue and may happen again in future for which bank should be ready with solution.

                              Kindly resolve the issue
                              +1 photos
                              Indian Bank customer support has been notified about the posted complaint.
                              Feb 08, 2020
                              Updated by Brj1
                              I've still not received the amount.
                              Please do the needful and help me get my refund.
                              Feb 18, 2020
                              Updated by Brj1
                              I'm yet to receive the amount.
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                                M
                                Manasvini Panigrahi
                                Feb 5, 2020
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                                I had returned two product from amazon amout 723. The refund had been initiated and processed. But the amount has not been credited to my account. Please help me asap. I had cancelled the order on 24.01.2020. But still now not received the money back. The customer service or the branch are unable to help me out.
                                Anticipating your quick response.
                                Reference number:
                                40zx1yrc0000k3y4ojps,
                                40zx1yrc0000k3y4ojps
                                Indian Bank customer support has been notified about the posted complaint.
                                Feb 06, 2020
                                Updated by Manasvini Panigrahi
                                Not yet received my credit. PLEASE help me out soon...
                                It happens on 21 December still no response regarding the customer account, I big disappointment o on this view, this is the 4rth time
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                                  Mineaini23
                                  Feb 4, 2020
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                                  Address: Agartala, 799006

                                  I have ordered a top name dressberry in myntra online shopping for an amount of rs399.93,
                                  It is said from myntra that they have refunded the amount and already initiated on 23 jan 2020 with reference no[protected] but till today that is[protected] the amount has not reflected in my account bearing no. [protected], gurkhabasti west tripura. Please see the matter as early as possible.
                                  Indian Bank customer support has been notified about the posted complaint.
                                  I've placed an order in amazon with online payment through debit card of Indian bank, and order was successful, and I canceled that order and refund was not came back, amazon customer care telling we already initiated refund please raise a complaint through charge dispute form
                                  Darling Sandy's reply, Jan 26, 2020
                                  Refund not came to my bank account
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                                    Rohan Satam
                                    Feb 4, 2020
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                                    Resolved

                                    Address: B/304 JAYSHREE APT DRAKSHA BAUG JMROAD BHANDUP W, 400078

                                    Refund for one of my order from amazon is processed by 26 jan but yet not reflected in my account idk what's wrong pls help my account number is [protected] and my card number is: [protected] since it has been more than two weeks it should have been transfered yet there are no signs of such thing happening and also more days are past then expected days within which it should have transferred.
                                    +3 photos
                                    Apr 19, 2021
                                    Complaint marked as Resolved 
                                    Indian Bank customer support has been notified about the posted complaint.
                                    I recently purchase earphonesi in amazon and i returned that earphones.they initiated the money on 17th jan but i didnt received the money. so please do the needfull

                                    refund for one order from amazon is not credited to my account even though it is processed by amazon but not credited in my account - Comment #3640962 - Image #0
                                    My t-shirt refund plzz I want refund it...I wait a long days ...the price of tshirt is 349...plzzz I want my refund I request you...
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                                      K.V.Gopi Naidu
                                      Feb 4, 2020
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                                      Address: Nagalapuram road,Nagari, Chittoor, Andhra Pradesh, 517590

                                      Respected sir/ madam, i have ordered two products worth rupees 703 and 719 respectively at "myntra" later i have returned the product so that myntra has initiated refund amount of worth rupees 703 and 719 on (21st & 22nd january 2020) respectively but still now i didn't receive amount to my account. They provide a refund reference number which was (30003800230011089824433 and 30003800240011089824431) so, please do solve the issue as soon as possible, already i contacted your bank online customer as well as near indian bank branch but there is no use so, i put a complaint with this format. I hope you have been solved the problem very soon, thanking you
                                      +2 photos
                                      Indian Bank customer support has been notified about the posted complaint.
                                      Dear sir/madam,
                                      I have ordered an product in Amazon and that has been returned back but that amount is not refunded to me the Amazon customer is telling that need to verify by you bank my bank person is telling you didn't recieved any amount I have paid to card only now i don't where is that amount so please take action and try to refund

                                      refund amount not credited in my account which was initiated by "myntra" - Comment #3641354 - Image #0
                                      24/06/2019 amount debited 149 rupees
                                      account number[protected] please check and advise
                                      Jambulingam account holder triplicane branch atmrefno
                                      t[protected]
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                                        Nandha 576
                                        Feb 3, 2020
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                                        Address: No, 28 padmavati nagar, thamarai pakkam, 601103

                                        As i have done a transaction from amazon and sucess but i canceled it so there was refund amount initiated from their end on same day 31/12/2019 and the reference no is: 4t0rfrna0000k4q3eqo6 but amount has not been credited in my account till date. As per amazon they instructed to file a charge dispute. Please look into the matter at the earliest. Please look into this matter as its very serious.
                                        Indian Bank customer support has been notified about the posted complaint.
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