Dear sir,
Dear customer,
We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 13657.36 has been processed as per below details:
Date of cancellation of e-ticket/date of failure of e-ticket booking: 30-dec-2019
Refund processing date: 03-jan-2020
Refund amount: 13657.36
Refund reference no: [protected]
Payment option used : indian bank (Netbanking)
Booking reference no: ibib[protected]
Normally the banks take time to process refund in
(I) for net - banking/wallets/cash cards transaction: 3-4 business days,
(Ii) for credit card/debit card transaction: 6-7 business days
You can also view status through “ticket refund history” under my transaction tab in your irctc profile after login at www.irctc.co.in.
For any further assistance please feel free to contact us at our customer care no.:[protected],[protected]Language: hindi and english).., customer care email: [protected]@irctc.co.in.
*this is an auto generated mail. Please do not reply.*
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With regards,
Customer care, irctc
[protected]@irctc.co.in
The above said amount not credited in my account [protected] as per the irctc they have refunded the amount on 03.01.2020 with tr. Id [protected].
Indian Bank customer support has been notified about the posted complaint.