[Resolved] Indian Oil Corporation — Complaint against Petrol Pump | |||
Dear Sir, This is in regard of my experience with a petrol pump at COCO-JRO Plot No-41Udhyog Vihar Greater Noida, its Indian Oil Petrol Pump. My complain is as below in detail, I approached this pump at 07:15PM dated on 27/09/2014 and asked for Petrol of Rs. 150 and says please give me a computer copy but he is not taking my request and given to petrol another person. I asked for slip than he says (AB COMPUTER KI SLIP NAHI MILEGI MANUAL SLIP HI MILEGI), After than asked for manager he called one another person and says he is Shifting Head. I told that MR... but he is not accept any fault from his side and also says (MAI THAKUR HU MUJHE AISA VAISA HI MAT SAMAJHNA JAHA TUM RAHTE HO VAHA MERA BHI GHAR HAI) Note : Cheating with me at Same Petrol Pump of 3rd time. Manual Slip attached with this mail Kindly consider our complain on a serious note as we have seen other vehicle owners also at the pump arguing on the same issue at the pump. We are looking for some corrective action from your end. Thanks & Regards, Amit Kumar Mob [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Indian Oil Corporation [IOC] customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Amit,
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in .
Dear Amit,
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues that can be accessed through logging on to IOC, where you may provide us the required data on the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.
IndianOil operates an effective problem-solving/customer guidance mechanism for petrol pump related issues that can be accessed through logging on to IOC, where you may provide us the required data on the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.
39%
Complaints
13273
Pending
0
Resolved
5155
+91 99 1155 4411
+91 98 4882 4365
+91 81 2402 4365
SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
Why?