Indian Oil Corporation [IOC] Complaints & Reviews

I had booked for a rfill which was acknowledged by an SMS on[protected] reading: “Booking for consumer number 30488 is registered and the booking reference number is 50436.” On[protected] I received the following SMS: “Against your refill booking 50436, cash memo [protected] generated, cylinder shall be delivered shortly” On[protected] I received another SMS stating: “Cylinder has been delivered against your refill booking 504346 with cash memo [protected].” But this delivery has not been made to me. I sent the following SMS to [protected] today: “Gas cylinder booking reference 50436 not yet delivered.” To this I got a reply SMS today: “Booking for consumer number 30488 is registered and the booking reference number is 507563.” Nothing is mentioned about the gas cylinder that was to be delivered t me against my earlier booking and cash memo [protected]. I again sent the following SMS to [protected] today: “Got SMS from you at 14.20 on[protected] stating that cylinder was delivered against my refill booking 50436 with cash memo [protected]. But this delivery was not made to me. Please effect this delivery to me without further delay.” To this I received a reply SMS stating: “You have booked a refill on[protected] with booking No.507563.” This is just unacceptable. You are asking me to forget about my previous booking and go on waiting for delivery against a booking that you have registered today. I have the right to get the cylinder as per cash memo [protected] which should be delivered to me immediately. I Expect a reply by return. R.S.Ramanujam

Sir/madam, IOL, santoshima nagar, old safilguda, secunderabad-500056, Telangana. This filling station has filles less oil to customers. for example they take 200 but they fill 190.10 like this for every filling they get something o[censored]p to 90 paise. Please solve this issue ASAP. Thanks Purushotama reddy

I have booked for a refill cylinder on 27/08/2014 with a booking ref.651598. I have received a SMS on 10/09/2014 that cylinder has been delivered against your booking ref.6515198 with a cash memo. [protected]. But practically cylinder has not been delivered until now. What is going on and how long I wait to get a refill cylinder ?. I made another booking on 19/10/2014 with ref no.659287. Regards, P.V.Baby

Sir, I am Pradeep kumar.M.R having a LPG domestic connection vide consumer No 3808 & New consumer ID No [protected] with Sree Vinayaka Indane Service, North Nada Kodungallur in Thrissur District. I had registered LPG refill cylinder vide Regn No R[protected] on 31.07.2014. Sir, a lapse of 50 days of booking the refilled cylinder has not yet been issued by the distributor. This is the routine practice of this agency, they always issuing the cylinder only after 50 - 60 days of booking. We have been registered several complaints against this practice to higher authorities but there is no response received from there. We, the consumer approaching you finally to solve this problems permanently, except you we have no any other door to knock. thanking you Yours sincerely Pradeep kumar

Dear Sir/mam, I booked a gas on 3/4 Sep 2014 booking #[protected]. It got cancelled. In the past many times it got cancelled for previous booking. It might be possible that dealer is doing black marketing of gas tanks. Please take an action against it. Consumer no. - #CX1717254 Dealer's Name- THE KOTA CO-OPERATIVE SOSIETY LTD., (Kota, Rajasthan) Booking #[protected] Thanks, Rohit Kapoor [protected], [protected]

My customer ID No. DD 12983 AND I take book for domestic cylinder on 31/08/2014 and Booking no. is 230698 but till to day I have not get the booked cylinder for my domestic uses and the local dealer M/s Deev Deep, Duttapukur, every time harass me to supply the said cylinder. Now I am requesting your good self, please do the needful at the earliest. Thanking you Ms. Milan Rani Das W/o: Santosh Das ID NO: 12983

My consumer No. is 7431 and LPG distributor is Shree Ram Gas Agency from Palgar (Maharastra ). I booked my gas about 20 days back. When I enquired why my gas cylinder I was told to re-Book the same and I got reference No. 200555 but till today I have not received my LPG gas cylinder. In earlier case the service boy take 10 Rs. extra for providing gas cylinder at home. Please do the needful at your end at the earliest. Regards Biju Nambiar Mobile No. [protected]

This is to inform you that your Super Cook Gas Service try to get Rs. 75/- against compulsory checking. One staff of Super Cook Gas Service came to different houses in our locality and said that this service was compulsory against payment of Rupees Seventy Five. If we do not take this service we will fase a problem to get Gas Cylinder. Please note when we call The Super Cook Gas Service in time of emergency then they are willingly not attend. At the time of emergency we bound to call local service man. Please take necessary action from your end. Thanking you.

my indane gas consumer no.03347 i was booked my cylinder on 10/09/2014/9 am. booking reference 254242 i have not recd any information till the time. my indane gas regd.mobile no.[protected] abd my e-mail id:[protected]@yahoo.in. pls inform booking history to my mobile or e-mail id.

SIR I CANT BOKKONK MY GAS ABOBE ONE MONTH CON SUMER ID 0720 BRANCH MAKARDAH IN HOWRAH WEST BENGAL. MY AREA INDANE BRANCH MANEGAR NO HELP ME . PLEASE SOLVE MY PROBLEM. CONSUMAR NAME MAHESH NABAJJA DOMJUR SASTITALA HOWRAH. PLEASE SOLUTION THIS MATTER AS SOON AS POSIBLE. THANK YOU MAHESH NABAJJA

Sir, i have received message of indane gas booking against consumer no. 4184 on my mobile no. [protected]. BUT the said consumer no. does not relate to me & i don't know who is making bookings against my mobile no.you are requested to verify the consumer details of the said connnection.since it appears to be misused. B.R.Goyal House No.342, Sec-12 PANCHKULA-134112 M-[protected]

I'm indoor an indane consumer of agency name " keerthi", mynagappally, kollam. This agency has no responsibility to home deliverry and keep time. My booking no 212336 date 12-8-14 this cylinder is not delivered to me till the time. The attitude of the staff towards the consumers were very worst. Their behaviour seems to be consumers are buggers and give free of cost services for us. They supply the gas in time to some people only for their personal interest. So take an necessary action to solve this problem immediately. My consumer no 14100- mohammed kunju Y

I have booked LPG cylinder for my house use through my registered land line telephone No.[protected]. On 27th August 2014, booking ref. No. 651598. Have received a message on 10th September, 2014 that cylinder has been delivered against your refill booking ref. No. 651598 with cash memo No is [protected], But practically cylinder not been delivered yet. Kindly look into the matter what is going on. My distributor is Babu Gas Agency, Perumbavoor. Regards, P.V.Baby

Dear Sir, Yesterday I went to Metro Fuel Point at Kamalapuri Colony to purchase petrol of Rs. 250-00. The boy filled petrol of Rs. 49-40, when I insisted that I asked for Rs. 250-00, he continued the same and stopped at Rs. 200-00 and says that earlier Rs. 50-00 and the present Rs. 200-00 total Rs. 250-00, whereas he filled for Rs. 200-00 only and claims Rs. 250-00. When I demanded for Rs. 250-00 again he filled. This is the situation. The boys are very careless while filling the fuel and they chit chat with their colleagues and hardly listens to the customers. I request your good self to take stringent action against the employees for their irresponsible behaviour and carelessness towards customers. Thanks Prasad

My consumer No .12153 in the name of V.Krishnamachari and i am residing at 207, 2nd Floor, Vignesh Park, Nehru Street Srirangam Tiruchirapalli 620006 Had booked gas cylinder, received 12 th July and subsequently fitted and connected 28.8.14 and further exhausted on17.09.14 it serve only 21 days. Normally it will serve 45 to 50 days.We shocked that it will serve 50% of the days only and heavy loss occured to us My distributors name is Sri Ranga gas service No 2 Gandhi Road Srirangam Tiruchirapalli 620006. We also noticed there is no leak or gas smell found.Please take your early drastic action in this regard. We also already complaint orally to the messanger like this happened earlier. Your early action much appriciated V.Krishnamachari

Sir I am Shahin, Safety Officer from IOCL, Indane Bottling Plant, Padalam. For the past few months we are facing severe problem due to a large number of stray dogs roaming around inside the plant & biting people & damaging equipments & machinery. Hence we request you to take necessary action and send a person for catching the dogs at the earliest. Thanks &Regards Shahin Safety Officer Chengalpet Bottling Plant Phone [protected] Mail: shah in mind I an oil.in

My consumer No. 5644, Distributor Name is SATHYA INDANE GAS, TENKASI, I booked cylinder for refilling on 20.08.2014 reference No is 213509, On 09.09.2014 message received from agencies on 11.09.2014 as my reference No. Is cancelled. The distributor has not informed the delivery date, but automatically given a message as cancelled. and I had made another another registration for the same date, reference No. is 219952, but till date filling cylinder not received.

Dear sir, I have gas connection with Jyothi Gas Mundakayam agency, in my absence my abnormal father handover to connection someone he is aged 86 he dont know anything, right ow am working in Qatar now I am facing facing liot of problems for taking gas cylinder, only am, how I get my gas connection from this person, consumer number I don't know. My name is Sajeev C K Chunkathil House, PO.OMundakayam Kottayam district Kerala PIN686513, our agency located in 31st mile Mundakayam waitng for your favourable response.

I'm indoor an indane consumer our agency name' nethaji' pazhakutty nedumangad 0471 px471-x[protected] This agency is no responsibillity to home delliverry and keep time My booking no 592922 date 3-8-14 this not deliverd me till the time So take an necessary action againist and warning don't repeat it My consumer no 34180

I have booked LPG cylinder for my house use through my cell No [protected] and refil booking No has been informed that 212212. On 16th September 2014, Have received a message that cash memo No is [protected] and cylinder will be delivered shortly. On the same day 16th September I received a message that cylinder is delivered, which was practically not delivered. After some time on 16th September I receive one more message as refil booking No is 219483. Kindly look into the matter what is going on Regards Vijay Kumar