Indian Oil Corporation [IOC] Complaints & Reviews

Sir I am Shahin, Safety Officer from IOCL, Indane Bottling Plant, Padalam. For the past few months we are facing severe problem due to a large number of stray dogs roaming around inside the plant & biting people & damaging equipments & machinery. Hence we request you to take necessary action and send a person for catching the dogs at the earliest. Thanks &Regards Shahin Safety Officer Chengalpet Bottling Plant Phone [protected] Mail: shah in mind I an oil.in

My consumer No. 5644, Distributor Name is SATHYA INDANE GAS, TENKASI, I booked cylinder for refilling on 20.08.2014 reference No is 213509, On 09.09.2014 message received from agencies on 11.09.2014 as my reference No. Is cancelled. The distributor has not informed the delivery date, but automatically given a message as cancelled. and I had made another another registration for the same date, reference No. is 219952, but till date filling cylinder not received.

Dear sir, I have gas connection with Jyothi Gas Mundakayam agency, in my absence my abnormal father handover to connection someone he is aged 86 he dont know anything, right ow am working in Qatar now I am facing facing liot of problems for taking gas cylinder, only am, how I get my gas connection from this person, consumer number I don't know. My name is Sajeev C K Chunkathil House, PO.OMundakayam Kottayam district Kerala PIN686513, our agency located in 31st mile Mundakayam waitng for your favourable response.

I'm indoor an indane consumer our agency name' nethaji' pazhakutty nedumangad 0471 px471-x[protected] This agency is no responsibillity to home delliverry and keep time My booking no 592922 date 3-8-14 this not deliverd me till the time So take an necessary action againist and warning don't repeat it My consumer no 34180

I have booked LPG cylinder for my house use through my cell No [protected] and refil booking No has been informed that 212212. On 16th September 2014, Have received a message that cash memo No is [protected] and cylinder will be delivered shortly. On the same day 16th September I received a message that cylinder is delivered, which was practically not delivered. After some time on 16th September I receive one more message as refil booking No is 219483. Kindly look into the matter what is going on Regards Vijay Kumar

On 14.9.2014 (Sunday night around 8 PM) I was on the way from Tumkur to Bangalore. After crossing the toll gate from Tumkur, I observed that I could travel only 79 kms (the distance to empty- DTE meter was showing 79 kms) with the diesel I had. I went to Indian Oil petrol pump on the way and told the operator to fill diesel for Rs.200. I asked the bill and he its not working and no hand bill also. After travelling 100 or 150 meters I again checked the DTE meter and still it was showing 79 kms only. The operator has not put even a single drop of fuel. Since it was already night I did not go back and argue with him(anyhow they wont accept it). I dont have proof for filling the fuel there(hence complaining is a waste). They cheat especially on the highways because the chances of customers coming back is less and the surrounding will be empty and scary to argue with them. So please fill the fuel at the stations near by your house. We can do something in such cases.

Worst service by indane jigani seetharama distributer.They have monopoly and there attitude and behaviour is Inhuman. the way they talk like we are beggers and they are giving us free service. Not only they are downgrading themselves but also they are downgrading Indane brand name. Due to these kind of people, common people suffer.they are anti social element

Dear sir,
Am raising the complaint aganist the miss behaviour of staffs in counter.They are harassing the consumer like that we the consumer are slave of them.The attitude of the staff is irritating the consumer and they think that we the consumer are their in front of them asking for issuing cylinder at free of cost.The top priority has given to the consumers.They are harassing the aged persons also like beggers.Take respective measures to solve the issue.
Hoping a favourable action

Regards,
consumers

I am regular customer at IOC petrol pump Near Pawan Cinema GT Road Ghaziabad . There is one lady who always insist that customer should come to her machine for petrol . She manipulate the zero figure cleverly and customers are cheated . I always take 200 petrol and on 14.9.2014, it was very less when i complained she started shouting along with other operators. Very rude . Strict action required. I am Legal adviser, Ministry of Petroluem & NG sitting at Shastri Bhawan., New Delhi.

Dear Sir, I have been transferred from one state to another. My earlier gas connection was from Bharat Gas and at new location it is only one distributor of Indane only. As there is no choice for LPG distributors, I submitted all my documents like TV, ID Proofs, House Rent Agreement, Affidevits and whatever papers your Indane distributor told to submit. After 5 days, still I am not able to get my cylinder and managing to outsourced the gas cylinder while he has verified the addreess, checked kitchen and others (Which are not required when I submitted the House Rent Agreement and My Photo ID Prooves). May I know that how much time it take for you to harrash any customer and what exactly is the procedure. I remind that when earlier, I transferred it in same situation to Delhi, there it took hardly one hour to collect LPG cylinder . When you people can not follow the Government Norms, where it is clearly mentioned that within 24 hours the LPG distributor shall arrange to release the connection; then why you say that your services are fa better, yes you are the oldest cmpany (Indane). Please reply because here in this blog nowhere I am finding the solution or the Action taken by concerned companies... Either this site is made that people can release their frustation or to feel satisfied that complain has been lodged and soon it will be rectified. PLEASE DO NOT MAKE FOOL AND GIVE ADVISE AS PEOPLE ARE HERE TO GET YOUR OPINIONS AND ACTIONS...

The gas agency in bangalore called viresh and indiane gas they are best explains of failed, ineffecant, corrupt goverment enterprise its been 21days i have booked a refill its still not delived and the customer care refuses to register a complaint and most these guys have ego and bad manners, do not help wounder why they are paid salary fromthethe fromfromthethfromthetfromthfromtfrofromthethefromthettataxtax payay

I am one of the consumer of indane, but as a consumer I cant get cylinders on time and also service provide by the agency is also very bad .Our agency name is "Ammal " [Kattakkada], majority of the of the cosumer from these agency quit to other sources of gas company because of these problem.They try to sell the cylinders on high price to other hotels and all .I felt that they dont have any routine manner in the supply of cylinders they make their on rules in delivering the cylinders .So sir please help us to solve these problem

Dear Sir, As we booked cylinder On 31.08.14 a refill for indane gas vide reference no. 200445, till the date we did not receive the cylinder. Although he has send me the cylinder status is delivered on date 3-9-14 and reference no. 203535. when we asking to the dealer (DIWOLIYA GAS AGENCIES, NADIGAOUN, TES - KONCH DIS- JALAUN 285205), they are not giving reply, may be these people's are doing black marketing by selling on higher price's . so its my humble request do the need full . Thanks & Regards mukul [protected] Consumer No. -2530

Dear Sir, I have a Indane Gas connection whose bearing consumer no. is 1534. Sir M/s Mount Gas Enterprises required us to submit a New Gas Registration Form alongwith with relevant document on our old/existing connection which is absolutely a contemplating issue that why they required such a form to be submitted when an old connection already exist. 1)The said enterprises misconduct and misbehaved and denied us to provide any gas cylinder on our old connection. 2)We admit several attempts with the said enterprises but we recives evasive replies. 3) the said enterprise several time threats us that they would not provide a gas cylinder on our old connection unless, untill we submit a New Connection Form alongwith relevant documents which is clearly a abuse of power. 4) that i shocked and surprised the said enterprises gives evasive replies by saying '' go to consumer court or call any authority we do not care'' such an reply was a serious matter of concern which reflects a monopoly marketing behaviour which is unbearable and unethical. This chain of acts by the enterprise reflects a suspicious marketing attitude and raise a serious question on a enterprise for a black marketing of Gas Cylinder by requiring New form to be submitted on old connection. Thus aggrieved by this we call upon you to to resolve this contemplating matter and provide us a fair treatment and take a stringent action against the M/s Mount Gas Enterprise

My Consumer no is NR - 6339 in the name of Mr.Sumit Patole . I am residing in Shalimar Garden Ext-2, Sahibabad, Ghaziabad, U.P - 201005 .I had booked a new gas cylinder on 12.09.2014 . Today when it was delivered to me, 01 Kg gas was found to be less in the new gas cylinder . My distributor's name is M/s United Gas Agency, Secor - 3, Rajender Nagar, Sahibabad, Ghaziabad, U.P . He is a routine corrupt distributor since the days the gas used to be booked directly at the distributor office . First his delivery man will persuade you to take the delivery of the gas cylinder in which the actual gas quantity will definitely found to be less . Then is you refuse to take that faulty cylinder, he will purposely delay your delivery of the next cylinder in order to harass you . I request the High Officials of the Indian Oil Company to kindly look into this anomaly and hunt for some better person in this Rajender Nagar Area so that the grievance of the many harassed customers like me is addressed properly .

Sir/Madam, This is to bring into your notice that against booking for consumer no. CX11177320, Consumer Name - Mrs. Shanti Prasad on dated 6.9.2014, booking reference no. 441643, cash memo no. [protected] there has been no cylinder delivery to this date even after receiving the sms for the same. Although Anand Gas Agency, Ashok nagar, Ranchi has been reminded several times but to no avail with false promise of delivery each time. Please look into it as due to non delivery I am facing lots of hardship.

Dear Sir, On 16.08.14 booked a refill for indane gas vide reference no. 413906, cash memo generated on 02.09.14 and on 06.09.14 the same was cancelled. After consulting to the dealer (SHIVSANKAR AGENCIES, PORUR, CHENNAI-116), we rebooked the gas on 06.09.14 vide reference no. 432610, cash memo generated on 08.09.14 and again the same was cancelled on 10.09.14. Again we re-booked on 10.09.14 vide reference no. 436157. But till date no cash memo generated and also no gas delivered to us. We are also not getting any response from the agency. Plz do the needful. Thanks & Regards Anirudha Nayak Consumer No. - 9540688 Mob. No. - [protected] / [protected]

Respected Sir, we would like to inform you that from last one week we are contacting the distributors from uppuguda, hyderabad, telangana for the distribution of gas cylinders. When ever we make call they are not even showing the courtesy to answer the call properly and when we are asking to distributor his also not responding us and his showing his attitude front us and his saying that you dont get cylinder where you want give complaint go and give. and we went and ask to agency manager his also giving the same answer, can you please take the action on them. there are many people facing the same problem here. From one week their response is the same. we are finding difficulty without gas cylinders, please do take the action as quickly as possible. The details of the distributor :- Sharada GAS Agency, shop no. 23-6-782 to 784, near sudha theatre, bela 'X' road, shalibanda, hyderabad - 500065. Hope you will take proper action...

SHREE KAILASH INDANE Jamalapur Bazar Ramnagar Jaunpur uttar Pradesh (code 205926) is illegally collecting money from the consumer who are coming to book a new connection. They are taking 7530 INR for booking dubble cylinder gas. In place of that they are giving two cylinder gas, Gas stove, Regulator, Hose and one stand. which is hardly cost of 6500. They are illegally collecting more than one thousand rupees from every consumer. And most Important thing is they are not giving cash memo. I am also one of those who are cheated by them. Please do needful. Our details are below.: consumer No: [protected](CX[protected] Category: Domestic Name: Lalti Devi w/o Omkar nath Yadav. House No: 22 vill: Seer, Post: Seur Pin: 222161. Mob: [protected]

Consumer No R 17426. MS Rai Gas Agency BHOPAL . .A person came to my house today that is on 12.09.2014.He gave me a yellow slip in token of checking the connection .He took Rs 75 from me .On going through the slip I found that he was supposed to check the connection and than issue the slip which he has not done .Pl see that the connection is properly checked.SV SHENDE 12 Fine Avenu Phase ! Naya pura Kolar Road Bhopal 462042. mo no[protected]. Land line No [protected]. THANKS SV SHENDE