Indian Oil Corporation [IOC] Complaints & Reviews

SIR I CANT BOKKONK MY GAS ABOBE ONE MONTH CON SUMER ID 0720 BRANCH MAKARDAH IN HOWRAH WEST BENGAL. MY AREA INDANE BRANCH MANEGAR NO HELP ME . PLEASE SOLVE MY PROBLEM. CONSUMAR NAME MAHESH NABAJJA DOMJUR SASTITALA HOWRAH. PLEASE SOLUTION THIS MATTER AS SOON AS POSIBLE. THANK YOU MAHESH NABAJJA

Sir, i have received message of indane gas booking against consumer no. 4184 on my mobile no. [protected]. BUT the said consumer no. does not relate to me & i don't know who is making bookings against my mobile no.you are requested to verify the consumer details of the said connnection.since it appears to be misused. B.R.Goyal House No.342, Sec-12 PANCHKULA-134112 M-[protected]

I'm indoor an indane consumer of agency name " keerthi", mynagappally, kollam. This agency has no responsibility to home deliverry and keep time. My booking no 212336 date 12-8-14 this cylinder is not delivered to me till the time. The attitude of the staff towards the consumers were very worst. Their behaviour seems to be consumers are buggers and give free of cost services for us. They supply the gas in time to some people only for their personal interest. So take an necessary action to solve this problem immediately. My consumer no 14100- mohammed kunju Y

I have booked LPG cylinder for my house use through my registered land line telephone No.[protected]. On 27th August 2014, booking ref. No. 651598. Have received a message on 10th September, 2014 that cylinder has been delivered against your refill booking ref. No. 651598 with cash memo No is [protected], But practically cylinder not been delivered yet. Kindly look into the matter what is going on. My distributor is Babu Gas Agency, Perumbavoor. Regards, P.V.Baby

Dear Sir, Yesterday I went to Metro Fuel Point at Kamalapuri Colony to purchase petrol of Rs. 250-00. The boy filled petrol of Rs. 49-40, when I insisted that I asked for Rs. 250-00, he continued the same and stopped at Rs. 200-00 and says that earlier Rs. 50-00 and the present Rs. 200-00 total Rs. 250-00, whereas he filled for Rs. 200-00 only and claims Rs. 250-00. When I demanded for Rs. 250-00 again he filled. This is the situation. The boys are very careless while filling the fuel and they chit chat with their colleagues and hardly listens to the customers. I request your good self to take stringent action against the employees for their irresponsible behaviour and carelessness towards customers. Thanks Prasad

My consumer No .12153 in the name of V.Krishnamachari and i am residing at 207, 2nd Floor, Vignesh Park, Nehru Street Srirangam Tiruchirapalli 620006 Had booked gas cylinder, received 12 th July and subsequently fitted and connected 28.8.14 and further exhausted on17.09.14 it serve only 21 days. Normally it will serve 45 to 50 days.We shocked that it will serve 50% of the days only and heavy loss occured to us My distributors name is Sri Ranga gas service No 2 Gandhi Road Srirangam Tiruchirapalli 620006. We also noticed there is no leak or gas smell found.Please take your early drastic action in this regard. We also already complaint orally to the messanger like this happened earlier. Your early action much appriciated V.Krishnamachari

Sir I am Shahin, Safety Officer from IOCL, Indane Bottling Plant, Padalam. For the past few months we are facing severe problem due to a large number of stray dogs roaming around inside the plant & biting people & damaging equipments & machinery. Hence we request you to take necessary action and send a person for catching the dogs at the earliest. Thanks &Regards Shahin Safety Officer Chengalpet Bottling Plant Phone [protected] Mail: shah in mind I an oil.in

My consumer No. 5644, Distributor Name is SATHYA INDANE GAS, TENKASI, I booked cylinder for refilling on 20.08.2014 reference No is 213509, On 09.09.2014 message received from agencies on 11.09.2014 as my reference No. Is cancelled. The distributor has not informed the delivery date, but automatically given a message as cancelled. and I had made another another registration for the same date, reference No. is 219952, but till date filling cylinder not received.

Dear sir, I have gas connection with Jyothi Gas Mundakayam agency, in my absence my abnormal father handover to connection someone he is aged 86 he dont know anything, right ow am working in Qatar now I am facing facing liot of problems for taking gas cylinder, only am, how I get my gas connection from this person, consumer number I don't know. My name is Sajeev C K Chunkathil House, PO.OMundakayam Kottayam district Kerala PIN686513, our agency located in 31st mile Mundakayam waitng for your favourable response.

I'm indoor an indane consumer our agency name' nethaji' pazhakutty nedumangad 0471 px471-x[protected] This agency is no responsibillity to home delliverry and keep time My booking no 592922 date 3-8-14 this not deliverd me till the time So take an necessary action againist and warning don't repeat it My consumer no 34180

I have booked LPG cylinder for my house use through my cell No [protected] and refil booking No has been informed that 212212. On 16th September 2014, Have received a message that cash memo No is [protected] and cylinder will be delivered shortly. On the same day 16th September I received a message that cylinder is delivered, which was practically not delivered. After some time on 16th September I receive one more message as refil booking No is 219483. Kindly look into the matter what is going on Regards Vijay Kumar

On 14.9.2014 (Sunday night around 8 PM) I was on the way from Tumkur to Bangalore. After crossing the toll gate from Tumkur, I observed that I could travel only 79 kms (the distance to empty- DTE meter was showing 79 kms) with the diesel I had. I went to Indian Oil petrol pump on the way and told the operator to fill diesel for Rs.200. I asked the bill and he its not working and no hand bill also. After travelling 100 or 150 meters I again checked the DTE meter and still it was showing 79 kms only. The operator has not put even a single drop of fuel. Since it was already night I did not go back and argue with him(anyhow they wont accept it). I dont have proof for filling the fuel there(hence complaining is a waste). They cheat especially on the highways because the chances of customers coming back is less and the surrounding will be empty and scary to argue with them. So please fill the fuel at the stations near by your house. We can do something in such cases.

Worst service by indane jigani seetharama distributer.They have monopoly and there attitude and behaviour is Inhuman. the way they talk like we are beggers and they are giving us free service. Not only they are downgrading themselves but also they are downgrading Indane brand name. Due to these kind of people, common people suffer.they are anti social element

Dear sir,
Am raising the complaint aganist the miss behaviour of staffs in counter.They are harassing the consumer like that we the consumer are slave of them.The attitude of the staff is irritating the consumer and they think that we the consumer are their in front of them asking for issuing cylinder at free of cost.The top priority has given to the consumers.They are harassing the aged persons also like beggers.Take respective measures to solve the issue.
Hoping a favourable action

Regards,
consumers

I am regular customer at IOC petrol pump Near Pawan Cinema GT Road Ghaziabad . There is one lady who always insist that customer should come to her machine for petrol . She manipulate the zero figure cleverly and customers are cheated . I always take 200 petrol and on 14.9.2014, it was very less when i complained she started shouting along with other operators. Very rude . Strict action required. I am Legal adviser, Ministry of Petroluem & NG sitting at Shastri Bhawan., New Delhi.

Dear Sir, I have been transferred from one state to another. My earlier gas connection was from Bharat Gas and at new location it is only one distributor of Indane only. As there is no choice for LPG distributors, I submitted all my documents like TV, ID Proofs, House Rent Agreement, Affidevits and whatever papers your Indane distributor told to submit. After 5 days, still I am not able to get my cylinder and managing to outsourced the gas cylinder while he has verified the addreess, checked kitchen and others (Which are not required when I submitted the House Rent Agreement and My Photo ID Prooves). May I know that how much time it take for you to harrash any customer and what exactly is the procedure. I remind that when earlier, I transferred it in same situation to Delhi, there it took hardly one hour to collect LPG cylinder . When you people can not follow the Government Norms, where it is clearly mentioned that within 24 hours the LPG distributor shall arrange to release the connection; then why you say that your services are fa better, yes you are the oldest cmpany (Indane). Please reply because here in this blog nowhere I am finding the solution or the Action taken by concerned companies... Either this site is made that people can release their frustation or to feel satisfied that complain has been lodged and soon it will be rectified. PLEASE DO NOT MAKE FOOL AND GIVE ADVISE AS PEOPLE ARE HERE TO GET YOUR OPINIONS AND ACTIONS...

The gas agency in bangalore called viresh and indiane gas they are best explains of failed, ineffecant, corrupt goverment enterprise its been 21days i have booked a refill its still not delived and the customer care refuses to register a complaint and most these guys have ego and bad manners, do not help wounder why they are paid salary fromthethe fromfromthethfromthetfromthfromtfrofromthethefromthettataxtax payay

I am one of the consumer of indane, but as a consumer I cant get cylinders on time and also service provide by the agency is also very bad .Our agency name is "Ammal " [Kattakkada], majority of the of the cosumer from these agency quit to other sources of gas company because of these problem.They try to sell the cylinders on high price to other hotels and all .I felt that they dont have any routine manner in the supply of cylinders they make their on rules in delivering the cylinders .So sir please help us to solve these problem

Dear Sir, As we booked cylinder On 31.08.14 a refill for indane gas vide reference no. 200445, till the date we did not receive the cylinder. Although he has send me the cylinder status is delivered on date 3-9-14 and reference no. 203535. when we asking to the dealer (DIWOLIYA GAS AGENCIES, NADIGAOUN, TES - KONCH DIS- JALAUN 285205), they are not giving reply, may be these people's are doing black marketing by selling on higher price's . so its my humble request do the need full . Thanks & Regards mukul [protected] Consumer No. -2530

Dear Sir, I have a Indane Gas connection whose bearing consumer no. is 1534. Sir M/s Mount Gas Enterprises required us to submit a New Gas Registration Form alongwith with relevant document on our old/existing connection which is absolutely a contemplating issue that why they required such a form to be submitted when an old connection already exist. 1)The said enterprises misconduct and misbehaved and denied us to provide any gas cylinder on our old connection. 2)We admit several attempts with the said enterprises but we recives evasive replies. 3) the said enterprise several time threats us that they would not provide a gas cylinder on our old connection unless, untill we submit a New Connection Form alongwith relevant documents which is clearly a abuse of power. 4) that i shocked and surprised the said enterprises gives evasive replies by saying '' go to consumer court or call any authority we do not care'' such an reply was a serious matter of concern which reflects a monopoly marketing behaviour which is unbearable and unethical. This chain of acts by the enterprise reflects a suspicious marketing attitude and raise a serious question on a enterprise for a black marketing of Gas Cylinder by requiring New form to be submitted on old connection. Thus aggrieved by this we call upon you to to resolve this contemplating matter and provide us a fair treatment and take a stringent action against the M/s Mount Gas Enterprise