Indian Oil Corporation [IOC] Complaints & Reviews

My Indane customer reference number is cx11989184, I book my refill on 14th Sep 2014, I got a estimated date of delivery as 28th Sep 2014 . Today on 27th I got a message stating that my booking is cancelled with no reason . There is no way I could contact my provider ( Sri Vishnu indane gas agency, Whitefield ) . I tried dialing the toll free number of Indane to file a complain and guess what the number is out of service . Are you serious . This is insane . There is no way customer can provide feedback . I am definitely going to switch my provider to something else and I think this need to considered seriously . Govt should do an audit of the process . Kindly help . I need to know why my booking was cancelled . Is Indane not having enough cylinder for customer . If no then why are they taking additional booking request . I pay 30% of my salary as Tax and if this is the service I receive then I am truly shame full.

Sir, I am a home consumer of Indane gas. My customer no. is 12103 and card number is 475470. My dealer name is NETAJI Gas Agency, Nedumangad, Trivandrum. I have booked gas by telephone on 15/07/2014. On enquiry they are saying that the gas cylinder will be delivered tomorrow. But they did not supply the gas cylinder till date 26.09.2014...

Dear Sir, I am a retired Defence Personnel. My consumer no is [protected](9697). I have my transfer voucher, which i took to Aladin Agency, Andul Road. Howrah-9 for connection. The manager over there denied me the transfer saying that he is in minus stock and behaved very rudely. He said he will only give me connection after Lakshmi Puja and not before that. However i am in urgent requirement of gas connection as my parents are moving out to a new location and taking the present gas connection with them. the behaviour of that gentleman was very bad and unacceptable. if this is the behaviour metted to a defence personnel then this is a very sorry state of affair and i am imagining the problem that a common man faces due to such kind of person in power. It is requested that appropriate action may please be initiated against the manager of the above said agency and the needful may please be done to help me get the gas connection as early as possible. Even the angle of Minus stock may please be investigated with an intimation to me.He refused to give anything in writing and said you go wherever you want. Regards Brijesh Kumar Rai [protected]

Ramesh Charan (Mobile No.[protected]) Consumer No.-15252 Add-PR124, Govt.Quarter Jodhpur Road Pali [protected][protected][protected][protected] Sir, I Book Gas Cylinder For Reffile Date[protected] By Reference No.-900022 After Booking Cash memo Generted Date[protected] Cashmemo Generted no.[protected] After Three Days Cash Memo Canceled Due To Door Close (Jabki Meri Wife And My Son Ghar Par Hi The ) Ye Mere Sath Dusri Bar Hua .Agar Yadi Wo Ghar Par Ate He to Proof Pes Kare, Ye Agency Wale Manmani Karte He, Jab Cash Memo Canceled Kiya Jata He to Iski Suchna Mere Email Per Nahi Di Jati Pl. Look It Matter

MY CONSUMER NO IS 90561 AT GRUHALAKSHMI AGENCIES SHAPURNAGAR HYDERABAD 500055 I BOOKED CYLINDER ON 12092014 BOOKING NO.244343 DT 12092014. MESSAGFE RECEIVED TO MY MOBILE [protected]. ANOTHER MESSAGE AD CASHMEMO [protected] WAS ISSUED.MESSAge dt 16.9.2014. BUT TILL 26.09.2014 TILL DATE CYLINDER IS NOT DELIVERED. WHEM ENQUIRED TOLL FREE NO [protected] IS GIVEN. BUT THIS NUMBER IS NOT WORKING.

DEAR Sir, Myself Tapan kumar swain consumer number -CX9156142([protected]) I am book gas on 18/09/14 booking no-210689 and cash memo no-[protected] generate on 22/09/14 but sri vinayaka gas agency was not delivery and not taking the telephone and taking extra money than which meson in bill if we take the gas from go down on our own risk please take action on agency

Against my booking reference No.248697 through IVRS No.[protected], I received a SMS on 18.09.2014 regarding cylinder delivery under Cash Memo No.[protected]. On 22.09.2014 I received another SMS stating that "Your refill booking 248697 stands cancelled. The same problem happened with my last booking also. But when I approached the distributor "Ranie Enterprises, Chennai-600061 in person, the cylinder was delivered. This time the same distributor advised me to raise another booking on 23.09.2014 (No.261626) promising me immediate delivery. But I am helpless. Nothing has happened. What is happening for bookings through IVRS. What is the reason for non delivery even after cash memo generation and for such ill advice by the distributor.

I have been transferred from Hyderabad to Visakhapatnam. I submitted the TV from the BPCL dealer Vayusena Gas Service, Dist Code 117461, Air Force Station Hakimpet to the Command Gas Service, INS Circars (NSB), Visakhapatnam on 19 September 2014. I also submitted photocopies of the Aadhaar card, Driving Licence, Pan card and the KYC form duly filled along with the photograph. The Command Gas Service is yet to action my TV stating reason of not been able to read the TV number. When I showed them the TV number which was also clearly written on the top they started making excuses that the computer system was not accepting when they filled the details. It is 25 Sept already and how long will a customer have to wait for these people to do their job. It is therefore requested that suitable intervention is required to get the system on correct lines. Thanking you, GK Pillai

I have booked cylinder on dated 14/09/14 & till date i do not received cylinder & i have contacted local agency complaint no. [protected] (YADU INDANE GAS AGENCY) but i did not received cylinder & i received the message from iocl to my registered mobile no. cash memo [protected] generated cylinder shall be delivered shortly, but till date i do not received the cylinder so pl take necessory action againt distributor & resolve my problem on priority.

sir we are a home consumer of indane gas our connection no.c20000 and our dealaer name is coopfed gas service., we was booked our gas by telphone on telephone no.[protected]. our booking date is 13.09.2014. and we was recived the cash mamo no. [protected] on 15.09.2014 and we are not recived our gas till date 25.09.2014

Dear Customer service Refilll booking done for consumer number yy11208 on 18th September.. Not yet received the refill... Generally the refill comes within a week... Earlier for this consumer number whenever we use to book for refill it never use to accept the landline number given on record "Message use to come as you cant book refill from this number. Hence gave for new mobile number to be saved against this consumer number and later booked from the new number... Booking has been done but not yet received the refill. Please help us in this matter regards Sunita

I booked a cyl through online on 15 sept but till date it is not delivered to my home. i try to call to yadu indane 3-4 times but not picked the call so request to you advise to concern person to resolve this issue . my connection number is 54930 (Yady Indane gas). Hari Krishan Gupta ([protected])

Dear sir, I booked for refilling of cylinder on 28. 08. 14. and my booking reference no. is 218387. My consumer no.-02877 under dealership of M/S SUBHADEEP INDANE, PO.-GALSI, DIST.- BURDWAN, WB. PIN-713406. It is seen that cylinder is being delivered one month or more later after booking. For this reason I am facing very much trouble. I want to draw your kind attention regarding this. With Regards. Krishnadhan Bhattacharya. M-[protected]

I insisted on making a new connection in PUJA GAS SERVICE under Indane Gas co. Limited. For this I applied through online. My online submitted KYC No. Is [protected], KYC Date- 05/08/2014, Waitlist No-[protected]. I went to the distributor's office along with necessary documents. But they did not received my application. Instead they manhandled me. This is my second complaint. I did not get any assistance from anywhere though repeatedly complained. What will I do now? Please tell me.

i went to your petrol pump for filling petrol pump. after saying to petrol pump vendor to fill petrol of 100 rs . the pump man fill the petrol in machine it was not zero and shown to me. i was cheated and misbehaved and all the pump men scolded me . the petrol pump owner did not provided the complaint BOOK after very hard talk he provided the complaint book. the recipt no is 4364607 of bill. the recpit no. 4703 is of complaint book. you are kindly requested to do the needull process Regards Praveen pathak MOBILE [protected]

I have booked for refilling cylinder on 28. 08. 14. and my booking reference no. is 218387. My consumer no.-02877. My dealer's name is Subhadeep Indane, po-Galsi, Dist- Burdwan, WB. Pin-713406.The cylinder is being delivered one month or more later after booking. regards Krishnadhan Bhattacharya M-[protected]

Sir, my name is baburajan pillai vd, from aroor, alappuzha, kerala. My consumer no is 3206. My gas agency is with bhagawathy gas, aroor. I have booked my refill on 06 aug 14 vide booking no202871. I have received a message on 13 sep 14 that my cash memo has been generated against my booking no. 202871 vide cash memo no [protected]. Till today i have not been supplied with the refill. On 16 sep i have contacted the delivery man and he said the cylinder is available ane he will deliver it with in the next day. Where as he hasn't turned up. There are two phone nos in the gas agency, i have tried to contact them number of times but always the is fauly or not picking. You are requested ot please look into the matter at the earliest and resolve the problem.

We have contacted the agency regarding this but they simply said that they cannot do anything even if the cylinder gets empty in just two days.We have also registered the complaint but till now no actions are taken.The complaint details are as under:- Complaint no.- 1565823 Date- 15/09/14 Consumer no.-31201 Dealer's name - pearl gas service (Plot no 1 ; GT Karnal road opp gur mandi) Arun kr gupta [protected]

dear sir I have booked my Lpg Sylendar 9 sep 2014 but sylendar did not delivered till date My distributor name is paradise enterprises, Sherafghan, Baradari, Delhi-6 My Lpg consumer number is 6691 I request you please take action against distributor because the agency workers doing black marketing

I am N.Krishnan, Consumer No.5045 of Mini Gas Agency, Kundara. I have Booked My cylinder on and September 18 the gas agency had made the billng and in my mobile number the message alert also came. After that I have enquired the gas agency and they told september 19th they will distribute the cylinder. September 20th also I have waited for the cylinder and I called up the agency that time they told come and collect the cylinder. I am a senior citizen aged 77 years and one side of my body is almost paralysed. The office staff is behaving very rudely to me and I have filed on line complaint to IOC, Cochin and my complaint No. is [protected] but no action has initiated against them. So kindly take immediate action against Mini gas Agency, Kundara as the staff of them are behaving very badly. Even today also I didn't get the gas.Urgent please.