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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025

Complaints 13293

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5159

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8134

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Address: Udaipur, Rajasthan

M/S Shiv Shakti Gas Service, Udaipur, Rajasthan has not supplied gas cylinder despite repeated booking .Performance of this gas agency is highly unsatisfactory which may be verified .Agency does not attend telephone anddo not bother on SMS or suggestion . I booked cylinder on 01 Oct and reminded repeatedly but till now cylinder not supplied .Agency supplied last gas cylinder in first week of june 2014 Maj S N Ojha consumer No-27463 D/204, Silver Spring Appts Navrattan complex Udaipur, Rajasthan Mob[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Dear Sir, With due respect I inform to you that I Smt. Maya Dutta Bhowmik, residing at Gayeshpur in Kalyani Dist- Nadia, State West Bengal Plot no. 2/1455, Gayeshpur, Pin - 741234 and distributor name GENESIS INDANE GAS SERVECE, KATAGANJ, NADIA. In connection that I have booked for a Gas Cylinder about 24 days going on but still now I have not received that cylinder but whenever I called the customer service, they would say your cylinder has been delivered already but still now I have not received the cylinder but delivery boy (Ranjit Ghosh or something) says customer service is saying incorrect now a time who is correct I do not know. My consumer no. GI- 24717. I hope you will take into the matter immediately and obliged. Thanking you, Regards, Maya Dutta Bhowmik Mobile no. [protected].

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Aug 14, 2020

Complaint marked as Resolved

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N

Nitul Gupta

Apr 4, 2015

my consumer number is 07533
problem is clyneder is not deliver to home .

N

Nitul Gupta

Apr 4, 2015

my consumer number is 07533
problem is clyneder is not deliver to home .

cash memo num is [protected]
booked date 22/03/2015

J

Jackiep

from Thiruvananthapuram, Kerala

Apr 17, 2015

My customer no is cx2975702 from first month to till, I hvn't get the delivery from omkar gas company, please solve my this problem

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Address: Bangalore, Karnataka

I have book my LGP rifleon on 14th sept 2014 and receipt generated on 30th Sept 2014 but still didn't receive cylinder. Below is consumer detail: Cust Id:95210 Booking ID:357089 Cash memo No:[protected] This is not the 1st time delivery boy delaying but almost all the time same issue. Now I have to take this into media with all proof if not heard in another 24hrs

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Address: Hooghly, West Bengal

i have booked a cylinder on 17.9.14 vide docket no.682056 till on 14.10.14 I have not received the said cylinder though a considerable time is over. so i request you to pl look into the matter immediately. thanking you Your faithfully Samir Saha consumer No.10598

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Address: Shahid Bhagat Singh Nagar, Punjab

KINDLY RECACTIVATE ABOVE MENTIONED AC.. BOOK NO. BG-12885 WHICH WAS IN THE NAME OF SURJIT SINGH, S/O PYARA SINGH VPO JABBOWAL, DIST. NAWANSHAHR-144514.PUNJAB. ABOVE MENTIONED ACCOUNT WAS DEACTIVATED BY YOU DUE TO NON REFILLMENT. NOW WE WISH TO REACTIVATE THIS ACCOUNT AND ALL THE REQUIRED DOCUMENTS ARE SUBMITTED IN PREVIOUS MONTHTO THE INDANE GAS AGENCY, NEAR RAVIDAS GURUDWARA.NAWANSHAR.PUNJAB REGARDS PYARA SINGH MOB NO. [protected]

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P

piarasingh

from Jalandhar, Punjab

Oct 19, 2014

my mobile no.[protected]

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Address: Raichur, Karnataka

Respected Sir, I belong to Raichur City of Karnataka State. As mentioned above subject, Sri Lakshmi Venkateshwara Gas Agency is not provided proper services. Instead of 12 Cylinders They are giving Only 7 Cylinders per Year, I have asked them regarding this, they are saying that due to shortage we cannot give 12 cylinders.

Aug 14, 2020

Complaint marked as Resolved

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T

tibinuae

from Kottayam, Kerala

Oct 17, 2014

Respected Sir, I belong to kottayam city of KeralaState. As mentioned above subject, merry matha gas agencies ponkunnam is not provided proper services.

M

manju_raga10

from Attayyampatti, Tamil Nadu

Feb 9, 2015

Hello Sir,

Myself: Manju R

My Customer No: CX9174582

LPGID No:[protected]

Distributor Name: KALPANA INDANE GAS AGENCY
33 SERVICE ROAD, OPP BTS GARAGE VIJAYANAGAR
2ND STAGE BENGALURU-560104

I had Booked a Refill on January 21st 2015, but Still i have not received the Cylinder. it is over 20 days as of Today.
Booking Reference No is 452979.
Request you to do the needful.

Thanks

M

manju_raga10

from Attayyampatti, Tamil Nadu

Feb 9, 2015

Hello Sir, Myself: Manju R

My Customer No: CX9174582

LPGID No:[protected]

Distributor Name: KALPANA INDANE GAS AGENCY 33 SERVICE ROAD, OPP BTS GARAGE VIJAYANAGAR 2ND STAGE BENGALURU-560104

I had Booked a Refill on January 21st 2015, but Still i have not received the Cylinder. it is over 20 days as of Today. Booking Reference No is 452979. Request you to do the...

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st jude Adhoc is our agency at mananthavady, wayanad kerala, this agency not delivering the refilled gas in our door step, so we have go 3or 4 kilometers to purchase the refill and should wait more than 4 four hours to get this. please make neccessary actions to deliver the refill in our door step.

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

Dear Sir, I have an INDANE gas connection @ Sondhi gas agency at Saket.The consumer number is 19984. The gas was booked on 26th September and ia have received an sms confirming the booking vide no. [protected] and cash memo generated vide no. [protected] but still the gas has not been delivered. Also every time we are facing the problem of delivery of the cylinder on a lower weight. Regards, Sankaranarayanan

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Oct 15, 2014

Updated by VVSnarayanan Still there is no response.

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Indian Oil Corporation [IOC] Customer Care

from Mumbai, Maharashtra

Nov 2, 2014

Verified Support

Dear Sir,

We from IndianOil have heard your complaint and we thank you for pointing out the issue you are facing. We are sorry for the inconvenience caused to you on this account.

IndianOil operates an effective problem-solving/customer guidance mechanism for Indane LPG-related issues through its website, www.indane.co.in . We request you to log into this site and provide us the required data relating to the issue faced by you. This would enable us to revert to you with a solution/reply within a defined timeframe. Alternatively, you can also call our Toll-Free number [protected] to register your complaint/feedback/comment with us.

Besides the above, you can also contact/walk into the Customer Service Cells attached to our 46 Indane Area Offices across the country to register your complaint. Contact details/addresses of these offices are available in our above Indane website, www.indane.co.in.

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Dear Sir / Madam, My distributor is M/s Sirbi Indane Service, At P.O. Manteswar, Dist Burdwan, West Bengal, Pin - 713145. Phone No :[protected]. My Consumer No is 181. My registered Mobile No is [protected]. I have booked LPG on 02/09/2014 vide booking reference no. 219037. As per IVRS No [protected], It says that Delivery has been made by this distributor up to 05/09/2014, but I have NOT yet received the cylinder till now. On enquiry at the distributor shop, they do not reply / answer to my questions . But misbehave rudely. Kindly help and advise me how I will get LPG Cylinder. Thanking You, Yours Faithfully, Kabita Roy Village - Singhali, P.O. - Manteswar, Dist - Burdwan, West Bengal, Pin -713145. Ph [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

Dear sir/madam, my consumer no is 2381034, residing in Ramamurty nagar Bangalore, applied for gas transfer on 23rd August 2014, from Cauvery Indane Agency, 415 Maharana Pratap SIngh Road, K R Puram Bangalore to Rama Gas Agency TC Palya Main Road. Its now been more than one & a half month still no action has been taken. Inspite of repeated calling they are unable to come out with the solution only saying there is some system problem due to which documents cannot be processed. I being a senior citizen aged 68 yrs.' is really difficult for me everytime to go & check with them though I visited them & shared my problem more than 10 times. I would be really grateful to you Sir if you kindly look into this matter as soon as possible. Thanks [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Kolkata, West Bengal

This is a continuous and easy going process of GOPAL GAS SERVICE, STAR INDANE DISTRIBUTOR(B.B. T. ROAD) DAKGHAR MESHTALA 24 PARAGANAS. THEY NEVER DELIVERY THE CYLINDER ON TIME, TAKES MORE THAN 35/40 DAYS OF BOOKING. MOST OF PH IS NON WORKING, ONLY 1/2 NOS IS WORKING WHICH SHOW CONTINIOUSLY BUSY. ALWAYS SHOW REASON OF DELEY DELIVERY IS DUE TO DELIVERY MEN, PLZ INCREASE YOUR DEALERS POINT IN EVERY AREA TO IMPROVE YOUR SERVICILITY OR AS WE WILL HAVE TO GO TO COMSUMER FORM. MY COMSUMER NO IS - 26582

Aug 14, 2020

Complaint marked as Resolved

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Address: Sundargarh, Odisha

CONSUMER NO: G-05273 On 30.09.2014 BOOKING DONE FOR REFILL GAS CYLINDER. BUT IT WAS CANCELLED ON 11.10.2014 WITHOUT INTIMATING ME. DELIVERY TIME NOT INFORMED EARLIER. WHEN CONTACTED DEALER MISBEHAVED MY WIFE AND TOLD TO CANCEL MY CONNECTION. MANY CONSUMERS ALSO DISSATISFIED WITH THE SERVICE AND BEHAVIOUR OF THE DEALER. PLEASE LET ME INFORM WHETHER TO CANCEL MY CONNECTION OR THE DEALER WILL CHANGE HIS/HER ATTITUDE TOWARDS CONSUMER. REGARDS PRAMOD KUMAR SAHOO QR NO. L/80, PHASE I, CHHEND COLONY, ROURKELA-15 ODISHA DEALER: GRUHA SOBHA INDANE GAS SERVICE 1ST FLOOR, SHOP NO. VS076A, VSS MARKET COMPLEX, CHHEND, ROURKELA-15, ODISHA REGD NO. 9070018.

Aug 14, 2020

Complaint marked as Resolved

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Address: Raigarh, Chhattisgarh

There is a leakage in our gas cylinder regulator. I complained about the same by telephone to M/s Satyam Gas agency, Tamnar ( Raigarh, CG ) and following it up regularly since last 1 week. Nobody have turned up to attend our problem. Since it being a very serious issue, i further request to take suitable action at the earliest and attend it as early as possible. [ Consumer no. ST0943 ]

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Address: Chandigarh, Chandigarh

I booked for a refill home delivery on 8 Aug 14 at 174, Mauli Village, Chandigarh, but till date not delivered any refills. on 11 Oct 14, Booking no. 545455 is showing vehicle problem under my consumer no. 24833, which had neither delivered to me nor entered in my Refill entry book. I have booked for 5 times in this period but the reply to me is always same i.e Vehicle problem Please send my delivery at the earliest on priority as it was almost 35 days gone. confirm me over my phone no. [protected] soonest possible.

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

CONFIRMATION SMS ALERT RECEIVED AGAINST THE BOOKING NO.337071 ON[protected], EVEN THOUGH THE CYLINDERS HAVE NOT BEEN DELEIVERED. THE BOOKING WAS MADE ON[protected].THIS HAS BECAME A NORM.KINDLY SEE INTO THE MALPRACTISES. MY CONSUMER NO.6292 ; THE DISTRIBUTOR AGENCY :- MALIK GAS SERVICE

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Aug 14, 2020

Complaint marked as Resolved

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Address: Howrah, West Bengal

We are the Indance gas customer and we have been suffering every month for refill delivery. Every month, we book the refill and then after 15 days, we need to put a complaint at Customer care number. Our distributor is Bhattanagar Gas Agency, Howrah, West Bengal. Please take an immediate action against this.It is very painful day by day to face this problem.

Aug 14, 2020

Complaint marked as Resolved

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K

KAPIL2601

from Saharanpur, Uttar Pradesh

Mar 9, 2015

Sir,
my name is Sushila Devi my indane gas connection no is 2591. My gas connection is attached from Shri Radha Govind Gas Agency. I have booked my gas cylender on date[protected] by my registered mobile no [protected].Sir but till now I am not received my cylinder.
Sir, this problem is repeted again and again no one care after complaint.please deliver my cylinder shortly.

Thanks.

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dear sir, I nandita cxhatterjee, my consumer number is 34672.my gas cylinder war deliverd by MODERN GAS AGENCY.Last 28/08/2014 recived cylinder.10/09/2014 booked another cylinder but till now they are not delivery this cylinder.i visit agency but they are not coaperate.before 1mothe cylinder was not deliverd. I request to you please delivery my gas as soon as possible. Thank you. Nandita chatterjee([protected])

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Address: Perambalur, Tamil Nadu

Sri i wand urgent gas one question for u actually one book yearly 12 cylinder but booking date after 30 days given to after 15 days, pls be concern my complint my book no 65198, all are not responsible... by selvakumar.r my mob no [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Hooghly, West Bengal

I have booked gas on 04/09/14 and they have given me booking No.805347. After 35 days I have not received any cylinder or any delivery related sms from Indance. This is not only my problem .. maximum customers of KONNAGAR GAS SERVICE (W.B) wait for gas till 35-45 days every year of PUJA Season. cust.no.016709. Anjali Dutta. New parak, Konnagar, Hooghly, W.B, 712235.

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Address: Ranchi, Jharkhand

CONFIRMATION SMS ALERT RECEIVED AGAINST THE BOOKING NO.361129 ON[protected], EVEN THOUGH THE CYLINDERS HAVE NOT BEEN DELEIVERED. THE BOOKING WAS MADE ON[protected].THIS HAS BECAME A NORM.KINDLY SEE INTO THE MALPRACTISES. MY CONSUMER NO.21571;SV NO-962329. THE DISTRIBUTOR'S CODE IS[protected]

Aug 14, 2020

Complaint marked as Resolved

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