Indian Oil Corporation [IOC] Complaints & Reviews

Pune - cst cc senior citizen deepak m. Gupte, age : 62
Date 07/12/2018, pragati express, booking could not be confirmed.
Payment deducted from debit card janata sahakari bank karve nagar
Pune branch, ifsc code : jsbp0000031
Sb a/c no.[protected]
Booking id: ixitr[protected]
Amount rs. 265.49, please refund. I was asked pin number for payment, the amount was deducted by booking was not confirmed i booked again, my amount was again deducted twice for which separate complaint is give. Kindly refund both amount as there is no booking of my ticket.

I am a customer of indan gas and my agency is raj gas agency, khanakul, hooghly. My consumer no. Is sv [protected] in the name of mr. Debraj bhattacharya. I would like to change the phone number for booking fo the indan gas from [[protected]] to [[protected]]. I would like to request you to kindly enter my new number for booking of indan gas [protected] in future.

Hello sir/ mam gas delivery wale gas cylinder bhut kam de kar jate ha gas chori karte ha aur meri mummy ko galat bhi bolte ha humara cylinder 20 din aur max 24 din se uper nahi nikalta gas khatam ho jati ha hume bhut pershan kar rakha hum baar baar bolte ha ki gas kam aati ha to bolte ha agali baar jayda de denge plaese hum bhut pershan hongaye ha sir/mam agency wale bhi nahi sunte apse request ha ap kuch action le inke uper custmer name shashi bajaj cx9583495 lpg id[protected]

Dear sir/madam,
I have a gas connection with iocl customer no. 10365 with booking no. 734241 which had to be delivered within 3-5 days and the booking was made on 15 nov.

When i called him he said that he is not going to deliver it as he was busy and i myself has to collect it from the godown.
I have a recording of that. I request you to please understand the situation as wen dont have any other gas connection other than iocl.

Please make him deliver asap

Thank you
Sandeep bhaskar

Shivpoojan tiwari
Cusumer no 88893870
Bank account no [protected]
Ifsc no. Sbin0010085
Aadhar no[protected]
Mob no [protected]
Distributor. Abhisekh gas, barh, patna

My lpg subsidy amount not credit on my bank account from july 2018
Already linked to sbi bank and distributor
Indian oil customer care advised npci not linked for subsidy payment.

Respected sir
This shripriya indane gas is not valuing every customer equally. We are travelling from miles on cycle for cylinder and as soon as reaching their office, they will b telling to wait or call evening. But we waited whole day. There are still 5 cylinders which are full. They are using it personally. Y don't we have value as they have given to their belonging persons. We are poor but educated we do have self respect and we deserve it like you all rich people deserve. This is from pamarru andhra pradesh krishna district. Kindly please take an action or not means within years you will see the result. I'm not warning you sir i'm explaining about your future. Customers is god. We have opportunity to change into other option. But you can't. Just give a small warning from our public side. But don't take seriously they to have families.

Respected sir,
I have the honour to inform you that i booked a refill vide ref no -335597 on[protected] at m/s das gas concern[protected] karimganj district;assam but the booking gas cylinder does not delever at my home till today i. E. 30/10/2018 inspite of my reminder to the concerned agency.
So, please take necessary action and delever my booking refill at an early date and thus oblige.

It is to intimate that my wife namely kalaivani. S and she is consumer of sree jeyam gas agency, teynampet (Consumer no :[protected]). She was booked indane gas refill through ivrs on 10.10.18 and paid an amount of rs. 897.67 on 11.10.2018, as per the link sent by indian oil corporation ltd, through my sbi net banking. But, on 13.10.2018 delivery boy is refill delivered and collected by cash an amount of rs.897.67 from me. He said, above online transaction amount is not received office so, refill amount collected.

2. Hence, i was complaint to sbi regarding missing of online transaction money. After checking transactions, the officials of sbi (Besant nagar branch) intimated that the aforesaid payment paid through online has been received by concerned merchant i. E. Ioc ltd and asked me to approach ioc or gas agency authorities for refund. On line transaction made on 11.10.2018 at about 06.37 hrs and the reference no. Is igaenvgiq1. Then, i went to above indane gas agency submit submit a written complaint on 24.11.18 but, no use/response till date.

3. It is requested that the amount rs.897.67 paid through net banking on 11.10.2018 for booking of indane gas refill may kindly be returned/reversed back to my account number as stated above at the earliest please. Last couple of months, very harassing mentally/physically above problem.

K. Saravanan
Sbi a/c no:[protected]

Dear sir,

Dear sir due to wrong click on"give up subsidy"it has been activated. Please give me back subsidy and kindly deactivate. My id.[ [protected]] cauvery indane agency (117574) bangalore.

So i request you to please cancel my give up subsidy request. I need my subsidy. Please give my subsidy last two/three months as soon as possible. Please do the needful.

My LPG ID is 3 [protected] and Consumer No is CX22689006
My Distributor Code is 155970 and Distributor Name is RAJSHRI GAS SERVICE. This gas agency has not paid subsidy amount against the 07 deliveries of gas cylinders. I was getting my subsidy amount regularly without any hindrance till 25-01-18 but all of they stopped and did not paid the subsidy amount for the next 07 consecutive deliveries they made. Nevertheless, after many complaints lodged against them, they started paying again from 19-11-18. But still they are reluctant to pay the subsidy amount which they did not pay between 25-01-18 and 19-11-18.

They don’t have minimum common sense to these telephone operators also. Waste and worst gas company in the world. They will send gas after 15 days when we book the cylinder. And also the delivery boy won’t go until we give 40-50 rupees they r screwing people. Please remove that agency and give it to others who can handle nicely
They won’t respond properly and they use to say don’t call again if we ask for the gas.
And they are very rude with customers if we say we will complaint they will say that do what ever you want n no one will care they will say.
They are like irresponsible for everything we ask

Consumer no.13473. I am not getting the indian oil corporation's cooking gas subsidy for the last few months. Previously i was getting the subsidy amount regularly. You are requested to kindly do the needful and let me get the subsidy regularly or let me know the contact details to whom i will contact

My consumer no. Is 13473
Name jayakumar b n

Dear Sir/Madam,

By mistake I have activated Give up subsidy, now I want to deactivate it but I am not getting any option to deactivate the same in Indane portal. Could you please tell me the process to deactivate the Give up subsidy. Also I would like to tell why this kind of ### options given in the portal which we can't update again.
My consumer no - [protected]
Mobile - [protected]

Dear sir

I am resident of rudrapur (Uttarakhand) holding a gas connection in my name details of which are listed below.
Since i have registered for the services i am facing continuous issues in schedule delivery of gas cylinder due to which we are facing lot of troubles.

Our distributor in rudrapur is rudrapur gas services employees of which are of very casual approach.
This is the third time my gas refill booking was cancelled and every time i had re-booked and lifted it by hand as no home delivery service they have given till now.

Their "thekedars' were asking extra money or bribe for delivery.

I request you to take required/immediate action as soon as possible.

Connection details:

Consumer name: sachin mishra
Mobile no. [protected]
Consumer no. [protected]
Distributor name: rudrapur gas service
Booking date: 13 nov 2018

Dear sir/madam,

My lpg id no.[protected]Consumer no.552361) would like bring to your kind attention that, since the lpg price is increasing enormously, & it has become difficult to pay huge price for the same. Now, i want take back the subsidy given up in the year 2016. My annual income also gone below 10lacs. Request you to cancel the same & allow me to avail the subsidy from next month onwards.

Best regards,

Richard.

Kindly ref on the above subject that i have not received my subsidy for more than 2 years and till now for the customer no.01474. The gas cylinder were supplied thro rajesh gas agency no.1 roja nagar, madhavaram chennai 600060 [ph no.[protected], cell [protected]]. I request your good selves to look into the matter and credit the subsidy amount. I have already attached my aadhar no.[protected] parimale azagan k to the bank a/c no.[protected], iob esplanade branch, esplanade, chennai 600108 tamil nadu to get the subsidy sir. Kindly do the needful in the matter sir my mobile no.[protected].

Sir my ioc consumer number cx12839765 and log id[protected].
Received my refill cylinder on 08 nov 18 and paid normal rate.
466 rs of subcidy suppose to be credited my bank account already seeded to adhar card.
But till 27 nov 18 no subsidy credited. I am attaching here lpg refill payment slip and my bank statement for this time

This is in refernce with the complaint i made with IOC on 16-November ref number -SR No- 1-[protected]. I want to bring to the notice of consumer forum that I got my crefilled with petrol on 16 Nov 2018, but the IOC refuel person did not close my car oil tank cover. and as i was travelling i went to Gurdaspur from chandigarh withour realizing that the oil tank is open.
when i came to know about it i made an online email compaint to the IOC Department and requested them to compensate me the amount needed for getting my oil tank checked for any dust particals or any other particles as it was open due to the IOC people fault.
They made the enquiry by checking CCTV Camera and agreed that it was their fault. But still they are not compansating me for the same. In case if some technical issue comes in my car who is responsible for that.
this is not acceptable to me. i need an answer from IOC.
IOC Itself commited their fault

Reply from our Customer Feedback Officer is :-
Refer discussion our officer Sh Ajinder Singh had with you regarding your feedback. We have identified the customer attendant and counselled him. We have also advised the dealer to avoid such lapses in future. Thank you for patronizing Indian Oil. Still in case of any feedback/ assistance, feel free to contact our officer at [protected].

pls help me

Sir,
My customer no. Is 01007, sv. No. Is 841644 and agency code is[protected], my filling agency name is the r. C. F. Employees consumer store, hussainpur, kapurthala pin 144602.
Sir, i have not received my lpg subsidy in my bank despite the details of bank account has already been furnished to the agency in a prescribed performa. Kindly look into the matter.
Thanking you in anticipation.

Sudesh kumar
Qr. No. 101-a, type-4, ds
Rail coach factory, kapurthala pin-144602
Mobile no. [protected]

After transfer my gas connection from sri shanmukha gas agency suryalanka road bapatla consumer no[protected] to vijayawada not de-link my adhara no[protected] due to this reason blocked my new cons no 91114342 bharat gas agency. Now i can not book my gas and unable to received my gas subsidy i have many time request both gas agency for resolve my problem. Many time complain to customer service center by phone and on line complain but till date not rectify my problem. So please help me and resolve my problem as soon possible. My mob no. [protected]