Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir, I am a registered user of Indane with my consumer no 26523. I have earlier received all my subsidies in to my bank account. However, I have not received the subsidy against the the last cylinder supplied against my Invoice no. [protected] was delivered on 27.11.14. Kindly look into the matter and see that my subsidy is credited to my account immediately. regards N. Prabhakar email: [protected]@gmail.com

Sir i have booked gas on 3 december 2014 and it was delivered on 13 december but now i am not able to do new booking.. and my last delivered date is also showing wrong.. what should i do now. Please help me out my consumer no is 20800 and code is 156640 and gas service is rudrapur gas service

Dear Sir, My LPG Consumer No. is 44125 and My distributor is K-2 International Address of 255A POCKET N, JANTA FLAT, SARITA VIHAR, NEW DELHI 110 044. He say his portal is not showing my consumer number as I have already talked on your Toll free Number response from there is my consumer no is exciting with K-2 International. You are requested kindly look into the matter and do the need full.

D\sir My profile not update by distributor end.expl my online booking 28/11/14 gas delyverd on 30/12/14 till today I can't book my gas online/ivrs or sms please solv my problem.my consumer Id - 11040 Chabua gases code - 159501 thanks Jyoti Sankar Chanda [protected]

Dear sir My Name :Neeta ben jayanti bhai My Consumer No No:623706 My LPG ID :3 [protected] My Aadhaar No:[protected] Aadhaar Linking Status in Bank is pending My all document is submitted in bank and my Distributor but my aadhaar link is pending, My Distributor name is :SURSAGAR GAS SERVICE

I complain against kalidan indan gas centure. After 8 month they did not give a new gas connection but they give new connection to others in extra black money. This gas agency give new connection to others who fill up their form after mine. I have a serial no but i did not get new connection. But many people get new gas connection with a serial no. They give extra money and get instant the gas connection. This complain prove when you incuiry that this agency have how much connection. My serial no.is 785. So, agency get connection from upper office + transfer costomer = total connection, which is under my serial no. because i did not get new connection. Please cheak it. Name & address of gas agency- Kalidan gramin indan gas agency. Kalida, haur; Purba medinipur; Westbengal; India

Dear Sir I am P. Aravindakshan Nair Consumer no.2071 with gas agency Manu Flames Aluva Kochi kerala, we are not getting cylinders on time and if they delivered one they are not ready to give theBill, its our right o get the bill, hope you will look into this matter Thanking you P aravindakshan nair [protected]

Reference No. 27483 I had booked cylinder in the end of November 2015. They had delivered the cylinder. Today when I changed the cylinder, after opening the seal I found it empty. I called the dealer Rajmin Agency- Shahibaug Ahmedabad. He refused to give me a new cylinder and they did not attend to my call prorperly. Kindly look into this and expedite Regards Harish C Shastri

ar sir maine apna cylinder refilling ke liye 14th Dec. Ko baba ramdev gas agency pe booking karwaya tha Muje apna cylinder aaj mila hai wo bhi uske misbehaving attitude ke sath Customers ke sath rudely behaviour karna unka roj roj ka natak hota ja raha hai Maine apni complaints kai baar customer service pe bhi karwa di thi Solutions ki bajay muje waha ke employees ke comments sehan karne pad rahe hai Cylinder ki refilling 20 days main ki jati hai Us se pehale agency pe jake puch bhi nahi sakte Refilling status ka Warna fir se taunting suru ho jati hai employees ki Plz do anything But strictly action lo Otherwise ye log apni marji se cylinder dete rehange Black main Yaha cylinder unhi ko juldi diya jata hai Jinki koi upar ki pahunch ho

I booked for a gas cylinder at Indane gas agency Atholi Indane Services, kozhikode, kerala. My consumer number is 12048 .The agency delivered a gas cylinder on 16/12/2014 and i paid an amount of Rs 490. But when cylinder was opened the gas was not coming from the cylinder instead only a beep sound and air coming from the cylinder no flame is seen. I complaint the matter at the atholi branch office but they said that keep on the gas till flame...

Hi, My customer id is 22318 and my distributor is KSB Enterprises, New Delhi. I have done a booking on 25th Dec with ref no: 371685. Till date the cylinder has not been delivered at my residence but i have received a confirmatory SMS on 28th Dec that the cylinder has been delivered with CAsh memo no: [protected]. This is clear Black Marketing if i am not consuming the quota alloted to me that doesnt mean the distributor will sell the cylinders for black. If i will visit the distributor to complain he will treat as if he is doing some favour on me by giving this LPG cylinders.

I have complained on 19th December regarding the problem we are facing with our gas as the flame is too high when we light it or when we were cooking as well. Our distributor is Kitchen Queen (code 140429). But till date no action is taken by them. We are very scared that is why we are not using the gas from the same date because it might make a huge problem for us and even for the neighbors. Several time we have phoned them but they do not bother. For the past 1 week when we call them they receive the phone but do not answer. Request you please to look into this matter as soon as possible. Thank You Mitali Mitra [protected] Consumer No. 4019197

My consumer number is 52493. Agency - Sri Vishnu Indane Gas Agencies, Kadugodi, Banglore - 67 I had booked for a refill on 18-Dec-2014 vide reference #351750 via IVRS no.[protected], but i have not got the cylinder till date. When i checked the status of my supply today, I was shocked to know that it has been cancelled. There was no notification/ SMS regarding the cancellation of the same. Also no reason was given regarding the cancellation.Now, we are suffering without ANY cylinder. I have made a fresh booking today (3-Jan-2014). I need the gas cylinder delivery to be expedited against the old booking. Appreciate, if we were intimated earlier regarding the cancellation, to spare the last minute inconvenience.

Hi, I wanted to have new Indane Gas Connection and for that I had already purchased (online) a 3 burner Gas Stove. Now, when I have contacted Indane Gas Agency (Mitul Gas Agency - New CG Road - Chandkheda), they are forcing me to have new Gas Stove (which I already have), Non Stick Tava, Frying Pan, Apron, Fridge Freshner and other items which I really do not need. When I refused to have all these stuff, they are saying that it is not possible to have new Gas Connection without all these items. I do not understand when I simply need a new Gas Connection with two cylinders why they are forcing me to buy all other items which I do not need. Please do needful in this regard.

Dear Sir, i am Sandeep patel (cunsumer no : 5916), i have a problem with your delivery service in sanwer area, your distributor : shreyance indane is not doing delivery on time at my home i have booked my gas cylinder many times but every time its shows booked and after some time it automatically cancelled. please find my booking detail as below 1st time: 14/12/14 booking no 212793 cancelled at 24/12/24 by your distributor 2nd time : 25/12/14 booking no 213878 no information cancellation and again i m booking my gas cylinder on 1/1/2015 booking no[protected] so i have booked my cylinder 3 times and still waiting for delivery. kindly take some action against your in sanwer area thanks & regards Sandeep Patel [protected]

Sir, I am a consumer of Khekra Gas Service Khekra Distt- Baghpat U.P.My consumer No. K27569 . I booked my riffle Gas cyl on 23.12.14 with refrence no.253158. The cash memo No. [protected] generated on 24.12.14, but the cyl has not been delivered yet. I contact to consumer Help No. they registered my complaint on 30.12.14. the complaint No. 1721802. After that i contact again to consumer Help No. on .02.01.15 they registered my complaint No.1730502. but the riffle gas cly has not been delevered yet.

Sir, Please change my Bank account from ICICI Kuthuparamba (A/c No:[protected] to Syndicate Bank - Aadhaar Enabled Banking account, Thokkilangadi branch, Kuthuparamba – A/c Holder Name:Shobhana.M, A/c No: [protected], Aadhaar No:[protected], and kindly reverse the remittance of failed subsidy amount = 339.64 + 339.64 Rs = 679.28 Rs as early as possible. The afore-mentioned ICICI account is cancelled due to the insufficiency of funds, Kindly condone the error and regularize my Syndicate bank savings account for all fund transfers as early as possible. Yours Truly Shobhana.M [protected]

Dear Sir/Madam, This is to inform you that I SRI PROBODH CHANDRA PAUL a LPG Consumer from the year of 2001 at your company vide Consumer no 09446 and my letter address is Vill:- MAMUDPUR, Post:- BHANDERDIHI, Dist:- BARDHAMAN (WB) our LPG distributor name is "State Govt Employees Consumer Co-operative Stores Ltd". Court Compound Dist Bardhaman (WB). and above name and home address has been mentioned on my blue book also, but when our distributor feeding my data in computer that time so many mistake was there as result I am unable to fill & submit my DBTL online to your website as well as manually (Form 3 & 4) to my distributor of "ST.GOVT.CON CO-OPT STORES LTD". Regarding this we are facing problem. I am giving my wrong data which distributor feeding in their computer. NAME - PROBASH CH PAUL, VILL:- MANUDPUR, POST:- BHANDERDIGHI, DIST:- BURDWAN Now you are requested kindly rectify the mistake as early as possible and help me for resubmit of my actual data to your LPG web site as well as distributor office also.

The service of Indane distributor OM VIOM INDANE in Kharghar (Navi Mumbai ditrict Raigad) is very poor. We dont get cylinders when booking is done online. No one at agency answer the calls. Large number of people of the area are suffering from this distributor.

Consumer No- 26780 Name - Radha Yadav Address- 194/1, Panchsheel colony- I, Faridabad, Haryana. Agency - Mohan & Mohan Dear sir/mam, This is to inform you that the cylinder which has been delivered on 3/01/015 is underweight by 300g.I refuse to take the cylinder first time when he came with underweight cylinder by 2KG then he came with 1.5KG underweight cylinder again I refused, but third time he came with 300g underweight cylinder then i had argument with him which is explained below. I had put a complaint regarding the same issue with concerned authority of my agency earlier as well but their response is null. They say that it is to be reported not to us, it is the fault of company itself, company does such forgery, only company sends underweight cylinders we do not cut the weight down. If we(delivery person) are to cut the weight down, we wont cut it down by 300g because thats to small for us, we cut the weights down in KGs not in grams. The delivery person says that "Chalta hai bhaiya Itna to chalta hai" and "1 ya 2 kg ki hum gaurantee hani le sakte". This is to understand that the end consumer pays full amount for what is written of delivery sleep not for underweight cylinders. Neither delivery person comes with weighing machine nor does he go by the instructions of INDANE oil corporation ltd. If no action been taken on such issues then authorities should not make such rules and regulations and out rightly all agency and each delivery person should be instructed to deliver empty cylinders only that shall serve the purpose of such person who act like delivery person. Two photos are attached 1). when delivery person going back with underweight cylinder and 2). cylinder with 300g Ref no 474501 Refill Booking no [protected] Email Id : [protected]@gmail.com Mob no : [protected] Sincerely Yours