Indian Oil Corporation [IOC] Complaints & Reviews

Today i.e. on 14/01/2015 i myself went for closing/blocking the consumer no. 4628209 dated 23/02/2008 which was transferred from ABHIYASH INDANE BHILAI. Both my parents died in 2012 [Sept] and 2014 [Sept] and i wanted to close this account. The office people told me to submit the cylinder and regulator along with the written application and gas Consumer Card which I did most humbly and after keeping those in their custody they refused to give any receipt on paper not even a word or signature. They said come and talk to the owner...when ?? day after tomorrow or some other day... The Indane office is quite far from my residence and many atimes I travel to other states... KINDLY HELP FROM SUCH HARRASSMENT WHICH MIGHT OCCUR IN FUTURE ALSO. DR.S.ANAND GIRI PH- [protected] MIG-9/1 KMDA NAGAR PHASE-2 BARRACKPORE

1 Advertisement Reference: Daily LOKAMT dated 13.7.2012 2 Location : upto 3 km from Akkalkot bus stop on Akkalkot - Wagadari Road SH-162 Though I was adjudged at first rank among the all applicants namely (Given below in order of Rank as made available by IOCL) S. No. Name of applicant Rank 1 Sanjivkumar B. Kirnalli 1 2 Ashpak Mustafa Balori 2 3 Renuk Sidramappa Mangarule 3 4 Tejswini Bhimasa Pujari 4 Subsequently the ranks were revised for reasons not known to me and to my utter surprise the applicant ranked at 4th position was adjudged at Rank 1 and I was placed at Rank 2. In view of above I had no option but to seek information under RTI. On Review of the details provided to me under RTI, I communicated my observations, discrepancies, apprehension etc. etc. to the concerned, refer my letter date 16.8.2014 addressed to GM, Maharashtra State Office, IOCL Mumbai. I received the reply stating certain things are not in purview of them. While I am not aware in whose purview the matter is covered on various points raised against applicant ranked at 1st in subsequent revision neither I am advised to seek relief from one who is concerned. Major points of my objection were as follows: 1 Page Numbering serially: Alteration, renumbering, duplication in page numbering (not serially numbered as per instructions to applicants) 2 Check List: This was not providing, but was subsequently provided on demand. 3 Land proposed for RO: a. Land proposed for RO do not meet the requirement specified in advertisement of IOCL. b. Land Documents: Incomplete documents of land. Land comes under KUL KAYADA and is permitted to be used for Agriculture purpose only, as per order of the authority granting permission for purchase of land (Tahasildar). Affidavit made by land owner to abide these conditions, all such information is not found in data provided by IOCL under RTI. 4 PAN Card: Mutilation (dated of issue needs to be checked) 5 Experience of applicant: No experience as per details provided in application, Present occupation- Education, as mentioned but strangely experience certificate from IOCL RO at Solapur enclosed while in same period was studying in Pune. 6 Prof of income: PAN and Income not correlated, IT returns not found in data provided. There are many other points I attempted to bring to the notice but all are washed away by saying simply not in purview. Therefore it is my earnest request to all readers to kindly enlighten me in whose purview the issues are covered and recourse available to me, Thanks to all in ADVANCE

1 Advertisement Reference: Daily LOKAMT dated 13.7.2012 2 Location : upto 3 km from Akkalkot bus stop on Akkalkot - Wagadari Road SH-162 Though I was adjudged at first rank among the all applicants namely (Given below in order of Rank as made available by IOCL) S. No. Name of applicant Rank 1 Sanjivkumar B. Kirnalli 1 2 Ashpak Mustafa Balori 2 3 Renuk Sidramappa Mangarule 3 4 Tejswini Bhimasa Pujari 4 Subsequently the ranks were revised for reasons not known to me and to my utter surprise the applicant ranked at 4th position was adjudged at Rank 1 and I was placed at Rank 2. In view of above I had no option but to seek information under RTI. On Review of the details provided to me under RTI, I communicated my observations, discrepancies, apprehension etc. etc. to the concerned, refer my letter date 16.8.2014 addressed to GM, Maharashtra State Office, IOCL Mumbai. I received the reply stating certain things are not in purview of them. While I am not aware in whose purview the matter is covered on various points raised against applicant ranked at 1st in subsequent revision neither I am advised to seek relief from one who is concerned. Major points of my objection were as follows: 1 Page Numbering serially: Alteration, renumbering, duplication in page numbering (not serially numbered as per instructions to applicants) 2 Check List: This was not providing, but was subsequently provided on demand. 3 Land proposed for RO: a. Land proposed for RO do not meet the requirement specified in advertisement of IOCL. b. Land Documents: Incomplete documents of land. Land comes under KUL KAYADA and is permitted to be used for Agriculture purpose only, as per order of the authority granting permission for purchase of land (Tahasildar). Affidavit made by land owner to abide these conditions, all such information is not found in data provided by IOCL under RTI. 4 PAN Card: Mutilation (dated of issue needs to be checked) 5 Experience of applicant: No experience as per details provided in application, Present occupation- Education, as mentioned but strangely experience certificate from IOCL RO at Solapur enclosed while in same period was studying in Pune. 6 Prof of income: PAN and Income not correlated, IT returns not found in data provided. There are many other points I attempted to bring to the notice but all are washed away by saying simply not in purview. Therefore it is my earnest request to all readers to kindly enlighten me in whose purview the issues are covered and recourse available to me, Thanks to all in ADVANCE

Dear Sirs/Madam, I am very much dejected to inform you that I had applied on-line on[protected], and got Reference No.N[protected] and also got KYC No.[protected] as well as Waitlist No.[protected].I also separately written e-mail on[protected] to Saaheb Distributor and replied by said distributor on[protected] that"YOU HAD BEEN CALLED BY DISTRIBUTOR AT NUMBER PROVIDED IN THE EMAIL TO PROCESS YOUR REQUEST.YOU MAY CALL [protected]."But when I called the said number on[protected], they said me that right now the new connection is totally stopped by Indane, and resume will be after[protected], after resuming they will informed me my said mobile, they assured me.Now today I visited their office and showed all relevant documents, they given me New Waiting List No.423 and told me that it will get new connection more than 2 months. I had also called your toll-free number and registered my grievance and got the complained No.1723918. So, I want to know that is it correct procedure by Indane to get new connection? Thanking You, Yours Truly, KIRAN KUMAR PRASAD. A/14/3 SUBHAS MARG 3RD BYE LANE, AIR-PORT ROAD, P.O.- PARNASREE, KOLKATA- 700060.(W.B.) MOBILE NO.-[protected]. Email-Id =[protected]@rediffmail.com.

I am an Indane LPG customer, bearing consumer number 34693 and getting LPG from the distributor M/s Lekshmi Gas Agency, Neyyattinkara, Thiruvananthapuram district of Kerala state. From the said gas agency LPG is now getting only 55 to 60 days after gas booking. Last time I have booked LPG on[protected] as booking number 492079 and on[protected] a message was received that LPG allotted to me as per cash memo number [protected], and the cylinder was delivered on[protected] with another cash memo number [protected], a gap of 1103 numbers behind the original cash memo. The gas agency has no satisfactory reply for the change of cash memo numbers. The same malpractice occurred in the previous LPG delivery during the September issue also. The reason for the cash memo number changes may strictly be verified and your goodselves may kind enough to stop the malpractices happening in the gas agency. During this financial year I have received only four subsidised LPG cylinders till date. Since my family members increased, one cylinder now runs only to 36-38 days. 55-60 days of delivery time make my family considerable difficulties. Hence I request that arrangements may please be made to get new LPG within 30 days after booking. P. Surendran, Shanthinikethan Perumpazhuthoor P.O., Neyyattinkara, Pin: 695126

DEAR SIR CONSUMER NO. 38054 Name: SHAUKAT ALI LPG ID : 3 [protected] I GOT MAIL FROM YOUR SIDE. We refer to your request Reference No BNK[protected]. dated 09/01/2015 for updating your Bank account details in our database for the purpose of receiving the LPG Subsidy to your Bank account A/c No :XXXXXXXXXXX149, Bank :BANK OF BARODA of IFSC code: BARB0GREENP. THIS INFORMATED DOCUMENT NOT RECIEVING BY LATA GASS AGENCY BAREILLY. I HAVE SUBMITTED THE ALL DOCUMENT BUT THEY DIDNOT UPDATED MY INFORMATION I SUBMITTED THE DOCUMENT BUT THEY RETURN BACK TO ME PLEASE TELL ME WHAT I DO FOR UPDATING THIS BANK ACCOUNT INFORMATION.

I am an Indane LPG customer, bearing consumer number 34693 and getting LPG from the distributor M/s Lekshmi Gas Agency, Neyyattinkara, Thiruvananthapuram district of Kerala state. I have registered my Adhaar Number[protected] both in the said gas agency and the branch of State Bank of Travancore, Neyyattinkara more than a year back, but my name is not seen included in the DTBL scheme till date. From enquiry, the gas agency said that they have already registered my Adhaar number a year back and their work is over, the remaining job of linking of Adhaar numbers has to be done by the personnel of Central Petroleum Ministry, and the agency have nothing to do more. Messages are receiving regularly in my mobile phone to join in the DBTL scheme by submitting Adhaar number both in the gas agency and bank. In this context what should I have to do anything more may please be intimated. From the public medias now it is understood that no LPG is issued for those who do not included in the DBTL scheme from 2015 February onwards. If it happens so in my case, very sorry to say that it is a punishment for the fault for which I have no direct responsibility. Hence I request that arrangements may kindly be made to include my name in the DBTL scheme as early as possible. P. Surendran. Shanthinikethan, Perumpazhuthoor PO, Neyyattinkara, Thiruvanathapuram, Pin:695126 Email: nta.[protected]@gmail.com Phone: [protected]

Consumer no 01118
Lpg id no[protected]
Shanti indiane gas sadh nagar
Vimal kumar
Mobile no [protected]
New acount is add
Bank name is state bank of india
Iscf code no sbin1535
Acount no is [protected]
Please accept my complaint
Thank you

I asked the reprsentative to refuel my car's tank for Rs. 500, while I was sitting and waiting for it to end..another person comes and asks weather he can clean my windscreen. I agreed to it and he engaged me with it and got my attention towards him..meanwhile, the person who was doing the fuel changed the meter reading to 500 directly. I then observed that the reading was missing. I countered him and he said that it fine and done. On regular counter a few minutes passed and the original reading came which showed fuel amount Rs. 387.31. I opposed it and he said that it happend due to power cut. I told him that I can see the other machines working. He told me that he would complete the amount and I should not fret about it. So, whenever I get my car re-fueld...their is a power cut when the amount is around 380. I request everyone to please check the amount thouroughly and keep an eye on the machine while getting you car fueled. This happend at Dwarka Sec-4, Dwarka sec-10 indian oil fuel stations and once at a HP fuel station near green park metro station. Unfortunately, I don't have any photo proof. Please be aware!

M/s. Prabhat Gas Agency, Uttam Nagar, New Delhi is my gas Agency. My customer No. is CX8936279. I booked my LPG Cylinder though Indane automatied services of booking on 02.01.2015, vide ref. no. 436530 recd. through SMS. After passing away of 13 days today i got a sms reg. cancellation of booking without any reasons/ notice. This is very ridiculous and painful for me. I am facing problems without the cylinders and using other means of fuels for cooking.

1.Booking for consumer no. 4994 is registered with ref no.[protected]If you have Aadhaar no.pl link with your distributor and bank to become CTC customer. 2.Cash memo [protected] generated for booking no. [protected], shall be delivered shortly.You can handover your AADHAR card Xerox along with Form-2 to Delivery boy 3.Dear Indane customer, your cyl is delivered against cash memo no. [protected]. Your 17 digit LPG ID is [protected]. Quote this no for DBTL. But i m not book any cylander and not received any cylander You plz find tha fraud system of gas agency i m also complaning ur toll free no but still nothing happen my complain no is 1756435 plz do any action immadiately

Dear sir, we have a connection on your Indane gas company by the name of Seema Shukla, ram nagar, krishna nagar, Mathura, U.P. the main problem is when we booked a cylinder then, the cylinder will not reached at our home due to your bad servicing of workers. we try to call them but he will not attending our phone and otherwise, it will switched off...if, the phone will recieiving by chance, then they make excuses that we come within one hour or next day, etc...but they lie and they never come at any time. The next is, we booked a gas cylinder on dated 12/01/2015, and they send a message that you have booked your refill on 12/01/2015 with booking no.228609...they will not give our booked cylinder...and they attend our phone, and do not rply for any thing... so, please give me a better solution get well soon... Thanking you

consumer no: 81153 Agency BP Agency, shop no.1, Pandit colony, Kowdiar, Trivandrum Regarding the delay submission of gas cylinder.We have booked for cylinder on 22.11.14, till dt we have recieved the cylinder.After repeated enquiry we are getting a rough services from there side.Pls do take necessary action against this. Pls do revert...we need urgent reply . Sukesan M S Ph:[protected]

dear sir, iam the customer of Geekay gas agencies thrissur in kerala.mycustomer no is 20838.sir iam booking the gas onthe date about november 2nd week. ref no is 222536.i did't get the gas on this time.i have allreadyfinished myboath two cilinder.today igot a message and suggested to contact your distributr.many times i try. but no reply.so I requested to a solution about thus matter .my mob no is [protected]

I tried all your helpline numbers but to no effect.So here I am to register a complaint against my domestic gas distributor and you kindly pass that on to whatever department you want to. First thing I want to know your lunch break time, Is it from 1:00 pm to 3 pm because this is the break they take here and pull down their main shutter so that no body could accidentally intrude and secondly, my form submission is taking ages to get processed. I know Iam not the only one suffering here. After such a long period I have got my Cx No.(as they say it cx7617746) I dont know what you people are doing and it must be very clear to you even that we r government employees taking a holiday day after day is not a choice for us. This is my appeal on behalf of all the consumers of BP trading please do something to make the process faster. They havent given me my consumer id so that I could create an online account besides behaviour of the staff is horrible. Sir to end this I would like to tell you we chose Indian Oil so that our lives could be easier and you are the backbone of this country, so please bail us out from this problem. Thanking you in Anticipation, Bibswan Kumar p: [protected], [protected] e: [protected]@gmail.com, [protected]@outlook.com

Dear Sir My Consumer No. is T 09967 under your Dankuni Agencies, Hooghly. (DANKUNI GAS DISTRIBUTOR). I had booked my cylinder on 09.12.2014 bearing no. 264062. Kindly note that I have got my cylinder till no. I have already finished my both two cylinders. Therefore I am facing now tremendous problem with my oldest parents. Yesterday I have got a message nothing that my Cash Memo generated vide no. [protected] but not to get till now. I am really in tremendous trouble. Under this circumstances I am requesting you to kindly you do something as early as possible/ Thanks with Best Regards Debasish Banerjee [protected]

sir consumer id LS013462 Is linked with my adhaar number[protected]. thereafter this connection is transfered to my farthers name. then consumer number changed to 541672 at leelashree gas agency, chittoor, AP. My problem is that my adhaar no is not seeding with my new connection. please de-link my adhaar number with earlier connection closed connection at leela shree gas connection....

Dear Concern, My name is Devi Sharan Shukla, from raebareli consumer no-3357, Agency name-Prasad Gas Service Raebareli I want to inform you that as below give detail fake booking done in my consumer no and fake delivery show in your system but we have not recd any Gas cylinder from agency, kindly take the hard decision on this other wise we will go to the higher authorities and court also, Booking Date Delevery Date Status 3/11/2014 21/11/[protected]physically not recd (Fake Booking) 22/11/2014 10/12/[protected]Recd after complaint(16/12/2014) (As per your system del very date is-10/12/2014) 13/12/2014 21/12/2014 Physically not recd (Fake Booking) 1/1/2015 (Fake Booking) Regards Devi Sharan Shukla M-[protected] Raebareli

Customer name Pooja Verma Customer no. 5655 consumer id.[protected] cash memo no. [protected] bank a/c no. [protected] aadhar no.[protected] mobile no. [protected] cylinder delivery date 05/01/15 i have gas connection to siravan indane gas service gohand after linking my account and aadhar i received first cylindr on date 05/01/15 Subsidy should have come within 48 Hours but even after 10 days i have'nt received subsidiary amount in my a/c mentioned above. Please take action or tell the reason for this inconvenience as soon as possible. thank you!

Hi sir/madam, I want to link my bank account of hdfc bank, kindly do needful, I have already link my aadhar card with hdfc bank. Previous linked with ICICI Bank. Due to some problem with icici bank account kindly link my HDFC bank account now. For any concern kindly call me on my mobile no.-[protected]. My cunsumer no. of Indane gas is 20429. Thanks, Barun.