Indian Oil Corporation [IOC] Complaints & Reviews

To the office in charge Indene oil porporation.LPG sector, bharat sarkar Respected sir, With all due respect to you that my name is MINU BISWAS, but gas records by MEERA BISWAS .which made by dirtibuter and they are done fully mistake. this connection is transfer from s.p enterprises new delhi on 22/12/2004 cons. no was 10591. Now cons .no is 32712, in k2 international, new delhi-110076. i am a illiteret widow lady my all records send to you. i am very tried, no any income source to my life maintanance without 1000/-p.m widow penssion.my aadhar card, bank ac. all are name by minu biswas. who is meera biswas ? distributors office staff are discovered meera biswas without documents ? I am not responsible for the mistake. I go to k2 international again and again for this correction, last they are said Rs-1250/- deposit for the correction fees. i am not agree to pay becuse it is they are mistake, 2ndly I am fully unable to unnessecery payment pay. therefore sir.please urgently correction to my name from meera biswa to MINU BISWAS. thank you. MINU BISWAS B-2/576. J.J.COLONY, SARITA VIHAR, NEW DEJHI-110076

My Indane LPG id no is 3 [protected] and consumer no is 37653. I have applied on dt 20/11/2014 for refill my LPG in agency(Unnao gas service, Distt Unnao, 209801, UP). Cash memo and delivery message comes to me through message in my registered mobile number. But cylinder not delivered to me till today. It happened many times. Regards, Ankur kumar mob: [protected]

I have make first booking on 28th Oct at local indane distributor and than on 7th Dec through online portal but do not get the delivery yet. This is one of worst service being provided by the indane distributor . My LPG id is and consumer no. Is CX1858785 Pls look into it immediately.

Dear sir, The LPG connection ( Consumer No.23339) to my house was issued in favour of my sister Mrs Susheela .Both my sister and me have been living in the same house and both are members of the same Ration Card. We have submitted an application along with all the relevant documents demanded by Thayyil Gas agency, Indane Distributor, Payyoli, Kozhikode District, Kerala on 11-12-14 to transfer the said Connection from the name of my sister to me ( Saseendran ). I have been running from pillar to the post to get connection transferred as mentioned above

I have booked on line cylinder filling and got cash memo no- [protected] generated on 18/12/2014, I have told same to Gaziyabad Yadu Gas distributer, who confirmed the delivery of cylinder on 20/2/2014.After that confirmation so many times i have called agency people and finaly result is that I have not got gas . They have delivered it to other people who have no connection form Indane and they are using with grace. Now I am suffering and the agency is consoling and cheating the customers. Hoping a better service from Indane and this foram.

Today I called around 12 Clock to the office of this agency (PAYRADANGA INDANE GRAMIN LPG VITRAK) regarding information and procedure of new connection after submission of previous Indane connection. I have called two times and one person received these called but, he don’t want to give any information, moreover he not wants to talk any more. It may be informed that the parson told me that " Why you called here, I not give any information regarding this, If you have so much urgency, come here?” In the respective Indane online page the phone no. of this agency is mentioned for help purpose by costumer like me not get any benefit from this. I hope, this person is misbehaving with all other customers also.

I have a LPG which consumer no-37814, SV no- 855307, .no of cylinder -2 and deposited amount is 1800 .i want to transfer this LPG to my younger brother because he has no connection till now but when i go to the office for thiis transfer, in all written records 1800 but in system only RS 1400 .again he says me to pay RS2000 extra for that ...is it the legitimate rule to ask for money to the consumer? after that i pay RS2000 to transfer my LPG to my younger brother which consumer no is -CX15381029 SV NO- [protected] no of cylinder 2 deposit amount -RS 3050 .he doesnt give me regulator .please inform me whether it is right or wrong .. MY no -[protected]

me surndaer kumar @JAGAN NAATH WARAD.20 COPE NO.244 SAR MUCHGE ONE MAHENE SE SLNDAER NAHE MEL RHAA HE BUKING BHE HE MAGER GODAAM ME SUBHE SE LINE ME KHDE RAHTE HE OR BAAD ME KHATE HE KE SLNDER KHTAM HO GEAA OR JO LOGO YADA PASE DATA HE US KO BENA LINESE SLNDER MIL JATA HE MARE JASE KAEE GAREAB LOG BHUATE TANG HE 1 COPE NO .244 OR DUSREEAA COPEE NO, 4994 HE OR NA WO OFCE KA FON ATNAD KARATE HE [protected] 2, [protected] DO NO NAMBER OFICE KEHE OR MARAA MOBILE NO, [protected] HE PKLEJ HALEP KAREEE

dear sir/madam, connection no 839, booking no 216000 on dated 19.12.14, Dealer deepika indane gas Bhoopatwala haridwar. As mentioned a above I were book the cyl through online on 19.12.14 & cash memo [protected] generated on 20.1.14.and also we have recd the SMS that your cyl has been recd on 20.1.14. But physically we have not recd the same cylinder. I m facing that type of problem since last two booking. So kindly request u please do needful to avoid the inconvenience. Thank you, regards Dharmendra Pal Singh [protected]

I took transfer in the Month of April 2014 from Rajgangpur to Bhubaneswar. At that point of time i surrendered the regulator and gas cylinders at the nearest indane dealer of Rajgangpur. In return they have issued me the transfer voucher mentioning therein "Transfer to Bhubaneswar". When I took this Transfer voucher to the indane dealers at Bhubaneswar they refused to honour the documents since the transfer slip was not given by the dealer at Rajgangpur. As a result i could not took any gas connection at Bhubaneswar and i could easily manage since my own house is at Bhubaneswar. But again i got transferred from Bhubaneswar to Rajgangpur with effect from 1st December 2014. I gave a call to the indane dealer at Rajgangpur and briefed him the entire things which has happened to me. But he didn't listened to me and harassing me saying that universally no transfer slips is given by any dealer. i have a family who has also come along with me and we are suffering a lot of hardship on account of the procedures and paraphernalia followed at your end. I would request your intervention to resolve this issue. Name - Satyajit Rath Consumer No - 08936

R/sir/madam

I kamla devi w/o widow sh balak ram r/o v p o palkwah teh haroli distt una 177220 himachal pradesh . I fill the cylinder form the panjawar gas service as on dated 24/11/2014 and i pay the payment 916+32 =948 but my subsidy not transfr my account . When i contact to gas agency no[protected] & 287027 no is out of order and their mob no :[protected] not pick the mobile . Sir / madam my customer no 6047 cyclinder no 178598 receipt no 1767 my cont no [protected] and my email id is : [protected]@gmail.com pls sir i requested any soloution for my complaint .
Thanks
Regards
Kamla devi

/Sir with due respects i have to bring the following to your kind attention and persuel 1.i am consumer of narwana gas agency, my consumer no.3402 2. ever since i am a consumer of this gas agency no [protected] satisfactory service has been provided by the gas agency. 3. the staff refuses to book the refill for home delivery on telephone and insist on personelly visit and when one goes personelly the staff misbehaves. 4. even after booking for home delivery they never deliver the refill at home without repeated visits/telephones and harass the home delivery consumers unnecesserly and insist that we should collect the refill from their depot. though home delivery charges are charged from every body but the always make one or the other excuse for home delivery and forced the consumers to collect the refill from the depot and no deductions of the home delivery charges are made by them. 5. home delivery is made in an average of 10 to 20 days after the booking as they have enganged only if you rickshaw pullers. 6. the next booking is made from the date of delivery of last refill and not the date of previous booking. 7.the staff does not even know how to calculate 21 days and next booking is made by them in 22 to 23 days. 8. mr lamba the owner of the said gas agency is neither available on his office and nor on phone. it is therefore requested that necessary action kindly be taken to remove the dificulity pointed to above by the consumers.

Respected sir, At Ganesh Auto Service, Bommanahalli Village Hosur Road Bangalore, I went for refilling petrol in my two wheeler. Before starting two guys came near to me and were just standing. While the third guy did a reset and started filling other two were distracting me by trying to sell some shampoo or cleaning sachet and kept on distracting me while I try to look at the fuel meter. I avoided 2 to 3 times but they were not ready to go back and kept on distracting me. When I shifted my focus from the meter and tried to reply to these 2 the 3rd person immediately did a reset on the meter. And suddenly these 2 guys also left me to attend some other customer. Kindly take some action on this as this will only harm to very common people like us who daily struggle to fulfill very basic needs.

Hello Sir This is to inform you that I have been cheated for Rs.500 today in the Madhu Enterprises Indian Oil Petrol Bunk. I requested the attendee there for 2000 petrol, One guy distracted me as mentioned above asking about points and credit card, meanwhile the other guy punched 500 and i told him that i requested for 2000. The 500 which he punched, was just an entry and it did not show up a full in meter. He filled the petrol of 1500 and states that he has already filled for 500 before. Normally after filling the petrol i check meter to get an approximate idea of how much gas has been filled. I found that the meter did not give me the readings that i normally get after filling Rs 2000 worth of petrol. I never encountered this issue before with any other vendor. After visiting this complaint site for Madhu Enterprises Indian Oil Petrol Bunk. i understand that it is not only me but others as well faced the same issue and raising a complaint on this site is mere waste, with the response they have got. I still doing it to let you know, So that others are aware of it. I will ensure that not only me but my near n dear will never fill petrol in this bunk or in any of the Indian oil bunks. Date: 21/12/14 Time: 22:15 Thanks Santosh

my name is T.J.ALEYKUTTY, my indane consumer number is 12475. I am residing in guruvayur, kerala. my indane gas distributor is ANU GAS AGENCIES, chavakkad, thrissur, kerala.I have booked my cylinder on 22nd october2014. my booking number is 22438. I have registered my complaint to costumer service phone [[protected]] of not getting cylinder on December 8th, my complaint number is 1676035.they told us that they have put it as "emergency" and ensured me that I will receive the cylinder in 2-3 days. I contacted costumer service many times, every time they ensure me that I will receive cylinder in 2 -3 days.Its 14days, I posted the complaint I didn't receive my cylinder yet..now enquiring about booking status it says my booking have been changed to 15th November and the gas agencies have given cylinders till 30th October. how this change occurred ? who changed it?. i again contacted costumer service on 22/12/14, they again ensured me that i will receive cylinder in 2-3 days. i have not received the cylinder for 62 days. My claim is 12 cylinders/year.i am getting only 6 cylinders/year. what to do now? please help.

Dear concerned we did booking on 16 th oct 14 through booking number provided and got order no 453011 but till date Lpg cylinder is not delivered at our home.more than 50 reminders have been done but gas agency at Ashoka nagar ranchi didn't delivered yet. I would like to bring to your kind notice that behaviour of representatives at above mentioned agency Is not appropriate and they always delay the delivery of cylinders inspiite of multiple reminders, This is our 4 th complaint regarding their delay in delivering cylinders. Kindly take appropriate actions so that we consumers don't face this problem time and again.

Hi, I am Laxmi from Telangana . I dont have Adhaar Card, due to some reasons i could not apply for it . Initially in Jan2014 we heard the news that Adhaar card is not mandatory for deliverying the gas. I have booked my Gas the delivery guy has taken the gas back sayin gAdhaar card is must . Fine it is must you should remind people saying the Adhaar is mandator and you have to take in a month . But they have not given the cyclinder and we are facing problem .. I think you should look into this matter ASAP.

Our customer no. [protected] (14175) in the name of Mrs.Rama Ghosh.We have complaint against LPG gas servicing at our nearest dealer Sreema (Indane) Distributors, Kolkata-47.But nobody respoded since last month.Could you help us out by sending servicing mechanic at this contact no

my gas no 18034 I have booked gas on 1.12.2014 still date i did not get the refill my Booking No.266742 Cash Memo No.[protected] when I asked the Amman Gas Distributior Krishnagiri they said you have not booked the refill.

NAME OF CUSTOME:- MR SUNIL KR PAHARI CON. NO -R-9658 NAME OF DISTRIBUTOR ;- M/S RAMKRISHNA GAS ENTERPRISE, JANTA MARKET, PURATAN BAZAR, KHARAGPUR NATUR OF COMPLAIN;- CONNECTION MADE AGAINST HIGH RUPEES, AND FURTHER NO GAS CYLINDER SUPPLIED TILL THE DAY. AND CONSUMER EXPIRED. I BEING THE WIFE OF CONSUMRE, WHY THE FRAUD/CHEATED ACTIVITIES DONE BY THE DISTRIBUTORS THROUGH INDANE AUTORISED DISTRIBUTOR.AND MISBEHAVIOUR . REKHA RANI PAHARI W/O - LATE SUNIL KR PAHARI VILL -NAIPUR, DIST -MIDNAPORE [EAST] W.B