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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Apr 19, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 390

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O
OJHOBH
from Surat, Gujarat
Dec 31, 2014
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Address: Surat, Gujarat

I am consumer of Siddharth Gas Agency, A-9/10. J.T.Nagar. Parvat Patiya Road. Opp. TVS Auto Point. Surat I have booked my gas refill online 22 November 2014 on phone with ref. no. 647575 and my consumer no. is 17009.I have also recd confirmation SMS on my mobile that cash memo no.[protected] generated dtd.23 November 2014, but till now gas cylinder has not reached me. Therefore I request you to know me the reason for delay if required take necessary action against my gas agency...
I am LPG Consumer of IOCL and my Costumer Id is 11473 and our distributing agency is Alinkeel Gas Service Kalliasseri Post Kannur District Kerala. I have booked my Gas as on 28/10/2014 with reference number 214025. After booking 66 days are over, not yet received the cylinder. Checked the status, my booking date is changed to 15th Nov.2014 and reference no. is [protected]. While inquiring time distributor is will be deliver within 2days. Last 2 to 3 weeks they are giving the same answer. But till now I have not received the cylinder. The same may be happened my previous delivery(2times).

I have already registered a complaint through http://webapp.indianoil.co.in/paribhavam/ on today[protected] with Registration no. 1729250 and which is in under process. Request to arrange for the delivery and take proper action to stop the harassment of the consumer.


Thanks & Regards
K C Parvathi
Phone: [protected]
Sir. my customer no. is 11164 and Shilma indane services, Malappuram, Chettippadi is our supplier. i booked for my cooking gas and got booking ref.no.[protected].on dated 15/02/2015. three months after i called the agency for delivery.most of the time not geting them by phone if luckly gets simply says that it will take two or more weeks to do the delivery.It is also known that the agency delivered the gas those who booked after me and repeating this case in each time of delivery.So I humbly request you take necessary action to avail my gas cylinder.
Sir. my customer no. is 11164 and Shilma indane services, Malappuram, Chettippadi is our supplier. i booked for my cooking gas and got booking ref.no.[protected].on dated 15/02/2015. three months after i called the agency for delivery.most of the time not geting them by phone if luckly gets simply says that it will take two or more weeks to do the delivery.It is also known that the agency delivered the gas those who booked after me and repeating this case in each time of delivery.So I humbly request you take necessary action to avail my gas cylinder.
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    JADAV143
    from Rajkot, Gujarat
    Dec 31, 2014
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    Address: Rajkot, Gujarat

    Dear Concern, Kindly request to you do the need full on urgent bases, My complaint againts Atul Gas Agency Sardar Nagar Main road Rajkot, every time this distributer give wrong commitment for delivery of cylinder but i have sufer everytime from this distributer due to delay in delivery of cylinder, this time i had online booked my cylinder on 25th Dec-14 but still yet not received delivery of cylinder than i called to atul agency but none give proper answere and give me 2-3 day more and more time, do the need full on urgent bases otherwise i will gose to consumer forum, chandresh jadav, mo:[protected]
    Aug 14, 2020
    Complaint marked as Resolved 
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      batra 2790
      from Gurgaon, Haryana
      Dec 31, 2014
      Resolved
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      Resolved

      Address: Jalandhar, Punjab

      sir, This is inform you that my wife has one gas conn of IOC account no 18458 at 225 UE phase 1 Jalandhar punjab has been shifted to non subsidised category some times back. ( reason being husband -wife category ) further I want to clarify that my wife having gas connection of IOC stated above is residing at 225 Urban estate ph 1 JL to look after her old mother in law .Also it is stated that there is no gas connection wkg in her name Already matter has been reported to JL office but no satisfactory reply has been given and gas connection has not been changed to subsidised category further it is stated that I ( Husband) is staying in my own house at 13 diamond avenue garha JLand .I am a Govt gazetted officer . so it is my humble request to change the category from non subsidised to subsidised category in the interest of consumer. regards Anil Batra JL gas agency PK gas agency defence colony JL
      Aug 14, 2020
      Complaint marked as Resolved 
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        S
        sonika k
        from Delhi, Delhi
        Dec 31, 2014
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        Address: New Delhi, Delhi

        I, Janki Devi R/o 15/58, Sant Nagar, Burari having indane consumer number 45273 had booked by Indane LPG Cylinder on dated 21.12.2014 vide cash memo no. [protected], that is issued from last 4 day's but, till now I have not received it on my communication address mentioned above. without having LPG we are facing many difficulties. Please look forward this matter on urgent basis. Regards Janki Devi [protected] E Mail: [protected]@gmail.com
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          B
          balbir bedi
          from Jaipur, Rajasthan
          Dec 31, 2014
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          Address: Gurgaon, Haryana

          I am customer of Mata Sheetla gas agency, Sector14 Gurgaon, Haryana and my consumer number is 12791. I booked gas refill about 13 days back. I am not getting delivery in spite of reminders at agency.yesterday I was told I will get cylinder today. But today delivery boy has informed that delivery is unlikely in next two three days. Kindly help in getting gas refill and check why there is sudden shortage of gas. I saw other customers giving similar feedback at gas agency office.
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            N
            nirbha
            from Dehra Dun, Uttarakhand
            Dec 31, 2014
            Resolved
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            Resolved

            Address: Dehradun, Uttarakhand

            The gas was booked and booking no. is 213816, consumer no. is 6879. On asking, It was told on voice recorder that the gas has been delivered on 19th Dec. But sofar, gas is not received. Kindly ensure the delivery of the gas. Regards. ...
            Aug 14, 2020
            Complaint marked as Resolved 
            Vasudha gas agency kuttippuram not delivered gas, 5/6 months delay after online booking .please advise them, other wise they're facing big problems.
            GAS not delivered yet, Already don IVR booking one month back:
            Have written n number of mails and calls, but no body is replying and picking the call.

            Details:
            Landline [protected],[protected]
            Mobile [protected]
            Email [protected]@gmail.com
            Customer Service Cell Email Emergency No. [protected]

            MAHA LUXMI INDANE GAS SERVICE

            433/8, NEW COLONYMADANPURI ROAD, Opposite Luxmi Bazar,

            Details:

            Registered through IVR:
            consumer no: CX5836488
            Ref No: 206070

            Name : Pankaj Kumar Mishra
            Customer No: 5836488
            Card No: 10742803
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              J
              jasbirhooda69
              from Pune, Maharashtra
              Dec 30, 2014
              Resolved
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              Resolved

              Address: Rohtak, Haryana

              I am consumer of Shree Laxmi Jee Indane Gas Agency, Near Sheela Bye Pass Rohtak, Haryana (124001). I have booked my gas refill on 24 November 2014 on phone number[protected] – IOC[protected] with ref. no. 203005 and my consumer no. is L-2009 but till now gas cylinder has not reached me. Therefore I request you to take necessary action against my gas agency.
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                ajay kumar bagla
                from Gurgaon, Haryana
                Dec 30, 2014
                Resolved
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                Address: Bangalore, Karnataka

                Respected sir/ma'am My name is Ajay Kumar Bagla resident at NN42, Nisarga Layout, Harpanhalli Village, Jigani, Bangalore. Consumer of Seetharama Indane Gas Services, OPP AKN Hospital, Jigani Main road, Jigani, Anekal(tq), Bangalore. mob- [protected], [protected] My consumer no. 13232 I have booked a Indane gas cylinder on 16/12/14. Booking no.532940 and then on 26/12/14 received a message on mobile saying my cash memo was generated no.[protected]. But till 30/12/14 I have not received the cylinder and today when i went to enquire at seetharama indane gas service around 5 pm about gas then he told me to wait three days and all our conversation was done in hindi but when i asked them the reason for delay the person shouted at me saying first learn kannada as it is karnataka and then come to talk to me and i will tell you the reason saying this he threw me out of his office and shut the main door at my face. I just want to know that did i made any mistake of being a north indian I came to south india for living. If not then why should i get so much abused for being a north indian as i just went to enquire about my gas cylinder.
                Aug 14, 2020
                Complaint marked as Resolved 
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                  I
                  izac
                  from Yarada, Andhra Pradesh
                  Dec 30, 2014
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh

                  i am marymatha, with cosumer no. 19151 [protected]@ varaha gas agency(([protected]), prahladapuram, visakhapatnam, A.P.IT OFTEN AND ALMOST ALWAYS HAPPENS THAT MY GAS IS NOT DELIVERED TO MY DDOR STEP WITHOUT A LOT OF TENSION, EXCHANGE OF NUMBER OF PHONECALLS NULTIMATELY COMPLAINING TO YOUR TOLL FREE NO. IF I GO PERSONALLY TO THE OFFICE THEY SAY IT MIGHT BE DOOR LOCK, THEY NEVER GIVE ME BILLS. THIS MIGHT BE THAT THE VARAHA GAS AGENCY IS ENCOURAGING BLACK NGAS SALES, HAVING A SHARE FROM THE BOYS. THEY NEVER TAKE ANY ACTION AGAINSST THE COMPLAINTS. PLEASE CRECTIFY. i SHALL FOLLOW THE CONSUMER COURT FOR THE INCONVENIENCE AND FALSE PROMISES BY THE INDANE GAS AGENCY. WITH LOT OF PAIN, ISSAC AND MARYMATHA 19151, VARAHA GAS AGENCY, VISAKHAPATNAM PL. CHECK MY BOOKINGS . i AVE NOT BEEN GIVEN TYHE GAS EVEN THOUGH I BOOKED IT ALMOST ONE MONTH AGO. iF THE BILL HAD BEEN GENERATED, IT SHOULD HAVE BEEN SOLD IN THE BLACK. THEY WILL MAKE 10 DAYS DELAY ON EVERY BOOKING AND ROTATE FOR BLACK SELLING OF CYLINDERS .
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    B
                    Bhinder Prabhjot
                    from Pune, Maharashtra
                    Dec 30, 2014
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                    Address: Gurdaspur, Punjab

                    Respectable Sir/Madam, We have not received cylinder booked against booking no. 245577 on dated 05-Dec-2014, On confirmation from Gas agency on 30 -Dec-2014, we received reply that all booking are cancelled, no communication received from agency. We are waiting for cylinder from 6th Dec 2014 & we are using cylinder for preparing Food as we had only one cylinder, we also found that agency person delivering cylinder in black to reputed houses, As a simple man no one at agency ready to listen anything, I beleive in consumer forum Best Regards, On behalf of Charanjit Kaur Husband Prabhjot Singh
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      A
                      as01011953
                      from Mumbai, Maharashtra
                      Dec 30, 2014
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                      Resolved

                      Address: Varanasi, Uttar Pradesh

                      I have already complaint vide comPlaint no.SR no.1700726 dated 22 dec 2014. But gas delivery is still pending by Gas agency (Mahadev gas service BharlayIi[Shivpur] varanasi). I have made 5th times complain also to gas agency but no active steps was taken. Booking for gas was made on 04 /12/2014 And my lpg Id no.[protected]. Please take Needful action on priority
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        A
                        ayush nyol
                        from Akhnur, Jammu and Kashmir
                        Dec 30, 2014
                        Resolved
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                        Resolved

                        Address: Fazilka, Punjab

                        sir, i've been waiting for my gas cylinder for so many days.First they asked for bank a/c copy evn after providing they daily postpone the service and ask to come the next day from last so many days ev though your scheme will is going to implement from 1st jan 2015
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          lenny
                          from kollam, Kerala
                          Dec 30, 2014
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                          Address: Kollam, Kerala

                          sir as i am a domestic gas consumer, no 18406, ihave booked for gas cylinder and recived message on 24th december 2014 that cylider will be issued shortly, as as i rang up agency says 29th came to issue but door lock.it is not true.each time agency tries to delay so that i am not able to benifit all cylinders by the end.so i have to pay for private gas
                          DEAR SIR,

                          I HAD BOOKED THE GAS CYLINER ON DATED 15/12/2014 AND TILL NOW NOT RECIEVED A GAS CYLINDER .

                          KINDLY LOOK INTO THE MATTER AND RESOLVE THE ISSUE ON PRIORITY BASIS .

                          WITH REGARD
                          AHMAD ULLAH SHIEKH
                          HOUSE NO. 384 JAWAHAR NAGAR
                          SRINAGAR.
                          delaying in delivery the gas cylinder to consumer
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                            R
                            RAJA MITRA
                            from Chennai, Tamil Nadu
                            Dec 30, 2014
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                            Address: Kolkata, West Bengal

                            DEAR SIR, WE HAVE BOOKING ON 09.12.2014, BUT TILL DATE WE HAVE NOT RECD OUR GAS/ NO CASH MEMO GENERATE / NO MESSAGE IN MY MOBILE. PLEASE HELP TO RECD OUR FAMILY GAS AS EARLY AS POSSIABLE. THANKS PRATYUSH KR MITRA MY CONSUMER NO 16707, REF NO : 743527 MAME - PRATYUSH KUMAR MITRA. ADDRESS - S-26 KAMDHARI, P.O: GARIA, , KOLKATA -700084 GAS DISTRUBUTOR NAME - SOUTH END GAS DISTRIBUTOR.
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              nbkaisb
                              from Mumbai, Maharashtra
                              Dec 30, 2014
                              Resolved
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                              Resolved

                              Address: Gurgaon, Haryana

                              my indane gas connection is with Gurgaon Gas Service, 500/2, Payarelal, Mehrauli Road, Gurgaon, Haryana 122001 India +[protected]. Today is 30th dec 2014 and had called them to book the gas but they denied as adhaar card is not currently linked. As per the goverment rule the adhaar card subsidy starts on 1st Jan 2015 not before that. my lpg id is[protected]. please look into the matter. Amit bhatia [protected]
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                K
                                Kapil chaudhary
                                from Noida, Uttar Pradesh
                                Dec 30, 2014
                                Resolved
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                                Resolved

                                Address: Gautam Buddh Nagar, Uttar Pradesh

                                Dear Sir/Madam, My connection was deactivated so I visited my Indane gas distributor office VARDAAN INDANE GAS Sector 45, Noida. Ho told me, reason for deactivate is not used gas for last six month so submit activation form. I have already submitted activation form with all required document on 27/Dec/2014 but still my connection is deactivated and not gas refill. I am trying to call[protected] and[protected] but nobody is picking my phone. I have send one mail on 29/Dec/2014 by using Indane gas web site but not reply. I am working in private sector so cannot manage another leave for this task. Please take any needful action ASAP. Regards Kapil Chaudhary LPG ID 3 [protected] Consumer Status De-activated Consumer No CX4081261 Consumer Name Kapil Chaudhry So Yogendra Chaudh Address D 20 I ST FLOOR, SHATABDI ENCLAVE, SEC 49 NOIDA City / Town Noida Contact details (Mobile) [protected] Email Id [protected]@gmail.com Type of Connection Domestic Preferred Time Delivery Inactive KYC Status Submitted Aadhaar linked to LPG No Aadhaar Number Not Available Aadhaar linked to Bank Na Bank account linked to LPG Yes Bank Account No [protected] Bank IFSC Code ICIC0001783 Bank Name ICICI BANK LTD Bank Details as per last transcation Bank A/c no.: NA IFSC Code: NA Bank Name: NA Distributor Code 255686 Distributor Name VARDAAN INDANE GAS Distributor Address SHOP NO.4, GALI NO.22, SEC.45, SADAR PUR NOIDA
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  Sarfraz Adil
                                  from Bengaluru, Karnataka
                                  Dec 30, 2014
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                                  sir, I am consumer of Indane LPG, my consumer no. cx 14764987. I have booked for refill cylinder on 06/12/2014 through moblie, the reference no. is 766603. I was traking my booking status regularly. on yesterday (29/12/2014) I got the massage that distributor has delivered the bookings done by 5/12/2014, and my cash memo has been generated. but today still I don't get my cylinder and when I tracked my status it showing that distributor delivered only upto 5th of december booking. My cash memo record is now removed. why is so. please look into the matter seriously as my cylinder is nearly to finish. my agency is Needus Distributors, Kolkata thank you Sarfraz Adil consumer no. CX 15764987
                                  Dear Sir/Madam,

                                  Myself Mrs. Geeta Sinha.I live in Noida(distt.Gautam Buddh Nagar).I have booked my refill cylinder on 09.01.2015 through the online booking system my consumer no is-42427.I got the confirmation message also on the same day for the same.My gas cylinder distributor is Aghnihotri Gas Agency Sector-37, Noida.Today is 29.01.2015 and I have not received my cylinder till date.My cooking gas cylinder has come to an end now.Nobody picks up the phone in the agency.I tried to contact the vendor but he rightly said that I have to go the agency for the same.

                                  Please guide me accordingly.
                                  Regards,

                                  Geeta Sinha
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                                    vicky18
                                    from Gurgaon, Haryana
                                    Dec 30, 2014
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh

                                    I am a regular customer at Rama Service Station for getting my car fuel but noticed on several occasions i was not getting 100% of fuel in same value than i used to get but i ignored. But as i am regular and also Rama Service Station employees are also regular in cheating me via distracting my attention by asking questions regarding pin number etc of my credit card and playing with meter reading during that i understood there cheating trick and caught them red handed today.

                                    I asked to fill Rs 1200 petrol in my car and despite telling in advance my pin number they again distracted me and asked for same and as i turned back at meter after answering the employee meter shows fluctuates Rs1200 but i checked my low fuel reading in my meter and was sure they have cheated me. Than i asked for printed slip which i have attached for your reference, they got caught red handed only Rs 1001 worth actual petrol was filled instead what i paid Rs 1200. One employee immediately requested me to ignore and Filled the balance amount fuel of Rs 200 please find attached slip for same too.

                                    I really felt cheated and betrayed by same as being a regular customer to this station and to IOC and you cheated me only for being loyal to you. Its a crime under IPC for cheating, i wish it will reach the concerned and right action will be taken in this regard as its a usual practice, i wish other innocent customers will be benefited with my this complaint. All this is very sad and hurting as you were cheated for being loyal.
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      S
                                      Sita ram 123
                                      Dec 30, 2014
                                      Resolved
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                                      Resolved

                                      Address: Meerut, Uttar Pradesh

                                      Sir I retired junior warrant officer Sita Ram eight days has not come home yet that my gas 22/12/2014, which was booked at Krai 218 563 No, sir, please give me gas Jlgd se soon get delivered my contact no is [protected] सर मै रिटायर जूनियर वारंट अफसर सीता राम आठदिनों से मेरी गैस अब तक घर नहीं आई है जो की २२/१२/२०१४ को बुक कराइ थी जिसका बुकिंग नो २१८५६३ है सर कृपया मेरी गैस जल्द डिलीवर करा दे
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
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                                        TKSinha
                                        from Mumbai, Maharashtra
                                        Dec 29, 2014
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                                        Address: Kolkata, West Bengal

                                        I have booked Domestic LPG gas on 26nov 2014, my consumer no: 12420, booking reference no: 886667, at PL Gas, Boral, Kolkata, till date( 29 Dec 2014) I have not received my gas cylinder, why supply is so delaying, requesting for quick supply as my existing cylinder will get empty soon. Regards B K Sinha Kolkata 700096 [protected]
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