Indian Oil Corporation [IOC] Complaints & Reviews

I am A.Sathyan, Consumer No.184802 of Mini Gas Agency, Kundara. The agency is not supplying the refilled cylinder and always keeping the phone in engaged tone. If we call to the Proprietress's mobile number, she is talking very rudely as she is supplying the gas freely to the consumers and she is not giving direction to the cylinder delivery man, Mr.Nasar (his mobile no.[protected]) to supply the gas. He is behaving as if he is the chairman of IOC. Even he also won't pick up the phone, we cant even prefer time also. We both are working, some times in our home, no one will be there, he will write it one piece of paper that he already came, so come and collect the refilled cylinder like that. No authority is to take action aginst the agency, in our area people are suffering like any thing, Even aged people also going to the godown and collecting gas. Please do some urgent action.

I am a senior citizen of 78 years. My LPG agent is ANUSHKA INDANE situated in Nerul Navi Mumbai. Invariably they supply the refill after 12-14 days from the booking date. This month I had booked a refill on 16th and when I checked with them they simply said it will take time. They are not in a position to tell me or they do not have the courtesy to give a definite date. I would like to know whether there is a shot supply from your end or the agent is playing a game. If the agent is playing a game I would like to change over to other agent or supplier depending on the actual facts. I will appreciate if you could send me a mail informing the actual position on top priority. Best regards R.Joseph My consumer No. is 02277 26/12/014

, I, Krishna Gopal Bagchi resided at Chandannagore, dist: Hooghly, Pin-712136, W.B Consumer No. 2004, received 01 No. on 10/12//2014 from United Noveltis Indane Distributor, Chandannagorey.(Cash memo No. [protected] Dtd. 05/12/2014. Today Physically meet at that Dealer & She totaly ignore my request. In this circumstances you are requested please take the Actual Action & serve me Full Cylinder against that leak Cylinder.

I, Subhas Chatterjee, , Vill.PO-Sheakhala, dist: Hooghly, Pin-712706, W.B Consumer No. 08244, Received 01 No. on 05/11/2014 from Begampur Indane Distributor, Hoogly.(Cash memo No.[protected] Dtd. 04/11/2014. Today Physically meet at that Dealer & She totaly ignore my request. In this circumstances you are requested please take the Actual Action & serve me Full Cylinder against that Empty Cylinder.

Hello Sir/Madam Since past 3 months on booking of gas, gas is getting delivered after 30 days instead of 15 days. Can you kindly look into it and resolve it at the earliest Agency Name:- Cauvery Indane Agency Customer Name:- Arthur Bower Booking No. 304970 dated 4th Dec 2014

vigneswara gas enterprises in sivakasi, virudunagar dist., tamil nadu is very worst dealer.we always get very late delivery.when we ask about delivery, they reply next day n next day and on.even other agencies here deliver somewhat at proper time.but vigneswara is worst.

The gas cylinder delivery man named Prem here in adarsh nagar region of ajmer demands more money than required.Also he deliver my gas cylinders to others.In short, he do black. The man delivers the cylinder after more than 10 days of the original date of delivery. I appeal the authority to change this delivery man as soon as possible.

sir my consumer no is 19526, in name of Chandra Bhanu Maurya in rudrapur gas service in U.S.Nagar, Uttarakhand is booked gas on 16/12/2014 through IVRS whose no is 243173, but i did not got cylender yet. Sir it is frequent problem that we do not get our booking easily.Please arrange to get deliver it soon.

The complaint is regarding the Mahamaya Indane Services situated in Jagmal Chowk Bilaspur. Firstly, even after making the booking for the connection the delivery of the same is not done. Sometimes it takes 10 - 12 days while some times it is not delivered at all. I am not the first one, but others haven't done anything this regard and this has raised their morals. They are now even ill-treating the customers. I had booked my cylinder on Dec 05 2014 and even today the delivery is not done (after 20 days) and from past six to seven days I am visiting the distributor where i get the answer today it would be delivered, but the delivery is yet to be done. Even the delivery boys makes some or the other excuse for not delivery the cylinders citing that the road is not good or the slip is not with us, or haven't contacted their owner regarding delivery or so on. There is the same complaint from several people, one lady whom i saw today, was nearly crying for the delivery of the cylinder, and the owner said can't do anything, if you want collect it from the godown. If the godown issue is there, then why they propogate for the home delivery.

Hello Sir/Madam, Distributor - Jagjyoti Enterprises, A-178/15, Dayanand Colony, Lajpat Nagar - IV, New Delhi 110024 By this email, I am requesting you to deliver of Cylinder on time. I registered my gas refill request on 17 - Dec-14 but still they not delivered the Cylinder. Whereas I got the message of generating cash memo [protected] on 24-dec. They often did this type of delay So kindly accept my complain and deliver my cylinder as soon as possible. Waiting for your positive response. Thanks Neeraj Bisht Consumer no - CX2775749

Indane - online booking but cyl not recd dated 25/12/2014 dear sir/madam, lpg id [protected], booking no245590 on dated 17.12.14, Dealer govila enterprises indane gas Aligarh up . As mentioned a above I were book the cyl through online on 17.12.14 & cash memo [protected] generated on 17.12.14.and also we have recd the SMS that your cyl has been recd on 18.12.14. But physically we have not recd the same cylinder. I m facing that type of problem since last two months. So kindly request u please do needful to avoid the inconvenience. Thank you, regards Shiv kumar [protected]. Read comments

To the office in charge Indene oil porporation.LPG sector, bharat sarkar Respected sir, With all due respect to you that my name is MINU BISWAS, but gas records by MEERA BISWAS .which made by dirtibuter and they are done fully mistake. this connection is transfer from s.p enterprises new delhi on 22/12/2004 cons. no was 10591. Now cons .no is 32712, in k2 international, new delhi-110076. i am a illiteret widow lady my all records send to you. i am very tried, no any income source to my life maintanance without 1000/-p.m widow penssion.my aadhar card, bank ac. all are name by minu biswas. who is meera biswas ? distributors office staff are discovered meera biswas without documents ? I am not responsible for the mistake. I go to k2 international again and again for this correction, last they are said Rs-1250/- deposit for the correction fees. i am not agree to pay becuse it is they are mistake, 2ndly I am fully unable to unnessecery payment pay. therefore sir.please urgently correction to my name from meera biswa to MINU BISWAS. thank you. MINU BISWAS B-2/576. J.J.COLONY, SARITA VIHAR, NEW DEJHI-110076

My Indane LPG id no is 3 [protected] and consumer no is 37653. I have applied on dt 20/11/2014 for refill my LPG in agency(Unnao gas service, Distt Unnao, 209801, UP). Cash memo and delivery message comes to me through message in my registered mobile number. But cylinder not delivered to me till today. It happened many times. Regards, Ankur kumar mob: [protected]

I have make first booking on 28th Oct at local indane distributor and than on 7th Dec through online portal but do not get the delivery yet. This is one of worst service being provided by the indane distributor . My LPG id is and consumer no. Is CX1858785 Pls look into it immediately.

Dear sir, The LPG connection ( Consumer No.23339) to my house was issued in favour of my sister Mrs Susheela .Both my sister and me have been living in the same house and both are members of the same Ration Card. We have submitted an application along with all the relevant documents demanded by Thayyil Gas agency, Indane Distributor, Payyoli, Kozhikode District, Kerala on 11-12-14 to transfer the said Connection from the name of my sister to me ( Saseendran ). I have been running from pillar to the post to get connection transferred as mentioned above

I have booked on line cylinder filling and got cash memo no- [protected] generated on 18/12/2014, I have told same to Gaziyabad Yadu Gas distributer, who confirmed the delivery of cylinder on 20/2/2014.After that confirmation so many times i have called agency people and finaly result is that I have not got gas . They have delivered it to other people who have no connection form Indane and they are using with grace. Now I am suffering and the agency is consoling and cheating the customers. Hoping a better service from Indane and this foram.

Today I called around 12 Clock to the office of this agency (PAYRADANGA INDANE GRAMIN LPG VITRAK) regarding information and procedure of new connection after submission of previous Indane connection. I have called two times and one person received these called but, he don’t want to give any information, moreover he not wants to talk any more. It may be informed that the parson told me that " Why you called here, I not give any information regarding this, If you have so much urgency, come here?” In the respective Indane online page the phone no. of this agency is mentioned for help purpose by costumer like me not get any benefit from this. I hope, this person is misbehaving with all other customers also.

I have a LPG which consumer no-37814, SV no- 855307, .no of cylinder -2 and deposited amount is 1800 .i want to transfer this LPG to my younger brother because he has no connection till now but when i go to the office for thiis transfer, in all written records 1800 but in system only RS 1400 .again he says me to pay RS2000 extra for that ...is it the legitimate rule to ask for money to the consumer? after that i pay RS2000 to transfer my LPG to my younger brother which consumer no is -CX15381029 SV NO- [protected] no of cylinder 2 deposit amount -RS 3050 .he doesnt give me regulator .please inform me whether it is right or wrong .. MY no -[protected]

me surndaer kumar @JAGAN NAATH WARAD.20 COPE NO.244 SAR MUCHGE ONE MAHENE SE SLNDAER NAHE MEL RHAA HE BUKING BHE HE MAGER GODAAM ME SUBHE SE LINE ME KHDE RAHTE HE OR BAAD ME KHATE HE KE SLNDER KHTAM HO GEAA OR JO LOGO YADA PASE DATA HE US KO BENA LINESE SLNDER MIL JATA HE MARE JASE KAEE GAREAB LOG BHUATE TANG HE 1 COPE NO .244 OR DUSREEAA COPEE NO, 4994 HE OR NA WO OFCE KA FON ATNAD KARATE HE [protected] 2, [protected] DO NO NAMBER OFICE KEHE OR MARAA MOBILE NO, [protected] HE PKLEJ HALEP KAREEE

dear sir/madam, connection no 839, booking no 216000 on dated 19.12.14, Dealer deepika indane gas Bhoopatwala haridwar. As mentioned a above I were book the cyl through online on 19.12.14 & cash memo [protected] generated on 20.1.14.and also we have recd the SMS that your cyl has been recd on 20.1.14. But physically we have not recd the same cylinder. I m facing that type of problem since last two booking. So kindly request u please do needful to avoid the inconvenience. Thank you, regards Dharmendra Pal Singh [protected]