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Updated: Mar 2, 2026
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S
soubhagya
from Calicut, Kerala
Dec 5, 2014
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Address: Bangalore, Karnataka

SUB: Complaint about Problems of Delivery of Gas Refill Dear Sir /Madam Ref Consumer No. 31957 Soubhagyabati Nanda of Vishnu Gas Agency, Bangalore. I booked for refills vide no.325709 on 20th November and having not received the same visited the agency after a week. On 28th November Cash Memo was raised and the same was cancelled without delivering on 2nd December. I visited the Agency and as usual I am advised to book again. I do not understand why the delivery is not made after raising the cash memo and cancel. In the process I have to run to the Agency two to three times in person to receive the refill. It happened the same way in the month of August 23014 and the concerned officer expressed the problem was with the Gas Delivery man and I had to request him for the delivery. The cylinder was supplied and not the bill. I did complain the issue by an e mail and the response remained probably ignored. I am physically challenged and always available to receive the refill and the delivery man does know me well Yet why I am put to inconvenience and trouble me to visit the agency repeatedly and laugh behind me. As a customer I expect the Agency to redress the grievances of customers and provide the least service, that is to receive the cal and see the refill is delivered. I request my complaint is attended and the problem is solved. This is the second time complaint from my side. If not solved put yourself into my shoes and advise me what to do? And don’t regret ater.
Aug 14, 2020
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    G
    Gas Madhu
    from Delhi, Delhi
    Dec 5, 2014
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    Address: Gautam Buddh Nagar, Uttar Pradesh

    Dear(Who ever solve my problem) My consumer no is K02965 and I have booked my Cylinder dated on 14.11.14 with booking reference number is 468988. After exactly 15 days of my booking, I have received an SMS as your refill booking is cancelled. I went to my Distributor and confirmed that the message is generating from the call center and you will receive the cylinder with in one or two days. But still now we are waiting for our turn to receive the same. This is not first time happening with me. Why this? I have tried to contact by complaint phone number which is wastage of time with no response. There is lot of mis- organisation of IOC
    Aug 14, 2020
    Complaint marked as Resolved 
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      R
      ravindran76
      from Mumbai, Maharashtra
      Dec 5, 2014
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      Resolved

      Address: Kanchipuram, Tamil Nadu

      I have tried to book the cylinder over phone through the agency number and the automatic booking system. In both the modes I am unable to book it. Hence, we went in person to the gas agency to book the cylinder, but they refuse to accept the booking stating that they have got the instruction from IOCL stating that no booking shall be entertained in person and only booking through phone is permitted. Now we are unable to book the cylinder in any of the modes for the past 20 days.
      Aug 14, 2020
      Complaint marked as Resolved 
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      The agency name is Sri srinivasa gas agency located in kanchipuram. Phone number[protected].
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        P
        p k bhowal
        from Kolkata, West Bengal
        Dec 5, 2014
        Resolved
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        My domestic consumer No 18164 with distributor Survey Park Gas Service, C-215, Survey Park, Kolkata - 075. I had booked gas on 20 Oct 2014 vide booking No730957. Bill for the same generated on 30 Nov 2014 ie after 40 days of booking. Till date ie after five days of generating bill, the gas cylinder has not been delivered. Whenever contacted, the agency says it is being supplied today. It is is learnt that the bill is only generated when the gas is available for delivery but as to why my booking is not being cleared even after generating of bill is not understood. Please instruct the agency to deliver gas cylinder without further delay.
        Aug 14, 2020
        Complaint marked as Resolved 
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          A
          Arun14111975
          from New Delhi, Delhi
          Dec 5, 2014
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          Address: Ghaziabad, Uttar Pradesh

          I m a consumer of Indane gas. My consumer no is 30162 & the agency Name is Kanishka Enterprises, opp modi degree college G T Road Modi nagar Dist Ghaziabad I had booked for a cylinder (phone [protected] booking ref no 217058, at 11:46am on 21.11.2014) but till now it is not Delivered at my home also Kanshka Enterprises Guys not get me a satisfactory answer in this regards many of times i got call but they do not deliver my refil at my home.
          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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            G
            Gopalsree Nair
            from Chittur, Kerala
            Dec 4, 2014
            Resolved
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            Resolved

            Demand of tips by delivery boys

            Address: Thiruvananthapuram, Kerala

            The delivery boys of Indane gas agency M/s.B.P Agencies, Nanthancode, Trivandrum are demanding Rs30 from the customers for each cylinder delivered.If we do not pay that amount they refuse to deliver the cylinder.This practice is done with the full knowledge and support of the agency officials.Please look into this matter and ensure necessary action to an immediate stop of this practice....
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            S
            Shynu Philip
            from Nagpur, Maharashtra
            Dec 4, 2014
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            Address: Pathanamthitta, Kerala

            i am consumer in indane ag2841, i booked in last time 30/05/2014 then they deleverd wrongly in my negibour customer account book enter gas .after that i call booked in agency they give its temporery bloked .many time i call they give wrong information, today i visit in directly inn office and check then they redy to give new cylender.alo in office arjun gas keezhukara they are not picking phone, staff behave very bad also thanking you shynu philip thadeethrayil house mobile no-[protected]
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              O
              ojhasanjay
              from Bangaon, West Bengal
              Dec 4, 2014
              Resolved
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              Resolved

              dear Sir, I have been booking my gas indent from my mobile no which has axcidentally got closed and hence would like to change my mobile no to [protected], from where I can continue making my booking.I am sorry for the inconvenience caused but expect a speedy revert from your side. regards Sanjay Ojha
              Aug 14, 2020
              Complaint marked as Resolved 
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                N
                nehasaboo
                from Gurgaon, Haryana
                Dec 4, 2014
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                Address: Chennai, Tamil Nadu

                My distributor M/s Anbu Gas, based in Arumbakkam, Chennai has found a new technique of not delivering Gas on time. You book a gas and at the time of delivery, without even taking a effort of calling the customer they will fill in the non delivery form as DOOR CLOSED. There is no way to verify this and hence, they then sell the cylinder in black for higher price. Have booked the gas twice and still the problem. Do not know what to do.
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                  TN Bisen
                  from Aurangabad, Maharashtra
                  Dec 3, 2014
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                  Address: Gondia, Maharashtra

                  Dear sir, My(Cosumer no.4489) refill booking no. is 209653 dated 13/11/2014 and cash memo no. [protected] genr. date 26/11/2014 of LPG gas destributor tapan indane Amgaon, Maharashtra is not delivered. But my neighboring(3893) booking no. is 209806 dated 14/11/2014 and cash memo no. [protected]/[protected] genr. date 19/11/2014 is delivered dated 02/12/2014. This is not faithfull behavior against me. I take action against your company in consumer court. This is not Ist, IInd or IIIrd incident. That is many time
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                    Y
                    yadbinder
                    from Sidhi, Madhya Pradesh
                    Dec 3, 2014
                    Resolved
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                    Resolved

                    Address: Fazilka, Punjab

                    Machine no.GT11212 Serial no 1488 keypad repaire asemmbly nozle replaicement from...Sukhchain Service station SAP code 110028 Yadbinder singh contact [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      G
                      get_wasim7
                      from Mumbai, Maharashtra
                      Dec 3, 2014
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                      Resolved

                      Address: Bangalore, Karnataka

                      When i asked to put Rs.200 petrol. while giving money person shown directly Rs.50 and told i have already filled 50. later again he has filled Rs. 150 without setting the meter to Rs. 150. He has not shown me zero before billing and both the person who were in the that bunk were confusing me. This incident has happened on 03/12/2014 morning around 9:45 AM This is absolutely cheating to consumers in petrol bunk on .. I normally fill and check with the milage but morning i filled and by evening it is showing reserve. this is highly not possible . All together i ride my vehicle only 30 Kms and in the evening i am suprised. i could not able to prove this by clicking photos. but this incident could have captured in CCTV and video will be available atleast 15 days. kindly look into. This incident was happened in Mathikere road - ( bombay dying road) Indian Oil Petrol bunk
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        ssnegi
                        from Kenda, West Bengal
                        Dec 3, 2014
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                        मेरे द्वारा दिनांक 10नवम्बर 2014 को ग्राहक संख्या 157901 home delivery की बुकिंग कराया गया किन्तु अभी तक प्रीमियर गैस एजेंसी देहरादून द्वारा गैस की delivary नही की गयी।
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                          N
                          naiksampathkumar
                          from Munnar, Kerala
                          Dec 3, 2014
                          Resolved
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                          Resolved

                          Address: Tiruchirappalli, Tamil Nadu

                          Dear Sir,
                          i kindly inform to you that we were cylinder booked before 20 days. we Received the IOC cash Memo number also be from IOC customer centre. but en till now cylinder was not emanated by agency of Karupaiah in sunder Nagar Branch at Trichy. on yester we were three times booked IOC compliant register number is 1667548, 1667558, 1667559, for the same one customer.they were not attending telephone and they are putting telephone receiver as not proper set on as doing that intentionally.so i kindly acquitted to you for rectified this problems of above mentioned Gas Agency.


                          Thank & Regads,


                          N.Sampath Kumar M.B.A, L.L.B;
                          Trichy-21
                          03.12.2014.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            M
                            maushami chatterjee
                            from Mumbai, Maharashtra
                            Dec 3, 2014
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                            Resolved

                            Address: Kolkata, West Bengal

                            Dear sir, Last friday (28.11.14) I got one refilled gas which found leakage. Continue gas is leaking from cylinder. From that day I am asking vendor to replace the same also tried to call distributor but no one is picking -up phone. Online complain also lodged on 01/12 vide complain no. 1665658. On 01st Dec'14 I rang to Ms. Krishna and told the problem but she has refused to accept request over phone. As per her instruction my husband went yesterday to distributor and requested them to change the cylinder but till now cylinder not replaced. I am really in a fear that any time a incident can be occur. Who will take the responsibility. Regards Maushami Chatterjee (Consumer no. 226155)
                            Aug 14, 2020
                            Complaint marked as Resolved 
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                              S
                              Sankaran S
                              from Hyderabad, Telangana
                              Dec 2, 2014
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                              Address: Hyderabad, Andhra Pradesh

                              Every time when we receive the cylinder after booking, we are checking the valve. During the checking operation done by the gas delivery person, the valve is in good condition. But once the existing gas cylinder is exhausted, and when we are about to change the new gas cylinder, we are facing this problem of leakage through valve. We need your help and support in this regard. Thanks & Regards, Sankaran S
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                                S
                                sunilkmathur
                                from Noida, Uttar Pradesh
                                Dec 2, 2014
                                Resolved
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                                Resolved

                                Address: Lucknow, Uttar Pradesh

                                My Dealer is M/s AarDee Gas Service, Bangla Bazar, Lucknow (UP). My Consumer No is 31290.
                                My Order No [protected] for refill was booked through IVRS on 21 Nov 14. Cash Memo No [protected] was generated on 27 Nov. SMS received and also Website is showing cylinder delivered on 28 Nov 14, which has ACTUALLY NOT been delivered till date. There is some fraud involved.
                                Earlier also the Dealer had cancelled my order and forced rebooking due to which I lost the benefit of one subsidised cylinder in previous year.

                                Regards.
                                Col. Sunil Kumar Mathur, Consumer No. 31290
                                Lucknow
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                View replies
                                .Consumer no. Sc 04142, shachi charu indane gas, debra. Wb. Gas book on 22/11/14, no delivary gas. But 16/12/14 gas book and delivary on 28/12/14, sir pl. Take action.
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                                I am customer of your company, i am residing at Belgaum in Karnataka. Till last month, Sony Enterprieses was giving services to my number 30139. later on without any intimation of any sort, not even a SMS, the service provider has been chanaged and i was given to understand that one AShok India Agencies, at Belgaum will service my connection under new connection number CX 18698978.

                                PLEASE NOTE I HAVE BOOKED CYLINDER ON 14TH OF FEBRUARY-2015 UNDER THE IMPRESSION THAT SONY ENTERPRISES AT BELGAUM WILL SERVICE THE CONSUMER NO.30139. WHEN I ENQUIRED WITH THE DELAY IN DELIVERY OF LPG WITH SONY ENTERPRISES, BELGAUM, IT WAS TOLD THAT MY AREA HAS BEEN TRANSFERRED TO ASHOK AGENCIES AT HINDALAGA, BELGAUM. ACOCRDINGLY, ON 4.3.2015 I HAVE BOOKED THE NEW CYLINDER. HOWEVER, TILL TODAY UPTO 29.3.2015, I HAVE NOT RECEIVED THE CYLINDER. FURTHER, THE SAID AGENCY HAS DISPLAYED CONTACT NUMBER AS [protected]. BUT FOR THE LAST 10 DAYS, THOUGH I HAVE BEEN TRYING TO CONTACT THE SAID AGENCY THROUGH THAT NUMBER. BUT THE RECORDED MESSAGE "THE TELEPHONE NUMBER YOU ARE CALLING IS OUT OF ORDER" IS REPEATED.

                                PLEASE NOTE, THERE IS A DEFICIENT SERVICE IN NOT INFORMING THE CHANGE OF SERVICE PROVIDER BY PROPER MEANS PRIMARILY. SECONDLY, THE SAID AGENCY WHICH IS NOT ABLE TO KEEP ITS TELEPHONE IN ORDER, HOW COULD GIVE SERVICE IN A PROPER WAY.

                                IF MY GRIEVANCE IS NOT REDRESSED, I WILL BE COSTRAINED TO APPROACH THE COMPETENT AUTHORITY FOR TAKEING SUITABLE STEPS AGAINST YOUR COMPANY AS WELL AS AGENCY.
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                                  R
                                  Rameshwar Prasad Saw
                                  from Angamali, Kerala
                                  Dec 2, 2014
                                  Resolved
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                                  Resolved

                                  Address: Hazaribagh, Jharkhand

                                  I subhash kumar consumer id 16091...Booked on 23/11/14 for gas home delivery cash memo no. [protected]. I got the message of delivered gas on 27/11/14 from janta gas agency hazaribag lpg id [protected]. But due to black marketting by gas agency i could not get the gas. On complaining they threatened me not to deliver gas further at any cost.
                                  What should i do further ...I dont know but they cheated me again and again.Actually they behave like criminals.
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
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                                    T
                                    tapansamanta
                                    from Kolkata, West Bengal
                                    Dec 2, 2014
                                    Resolved
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                                    Resolved

                                    Address: Ghaziabad, Uttar Pradesh

                                    Our customer no. 8313, name Tapan Kumar . Add- 789G, Nyay Khand II, Indirapuram, Ghaziabad. Our gas agency- Sai baba indian gas seva, add. of agency- LG- 34, Arora Shopper's park, Shakti Khan II, Indirapuram, Ghaziabad.
                                    I booked LPG cylinder on 18/11/2014. they delivered on 01/12/2014, cash memo no. [protected], but the cylinder they delivered to me it has 4 kg less gas in it .Its not the first time in every month after we complaint this some time they change it not at every time this time also they couldn't change it after complaint. If we said something they get irritated from us they will do spite with us and also make meaning less reasons.
                                    my request is please take action towards them and told them to delivered cylinder in time with correct quantity.

                                    thankyou
                                    Tapan kumar
                                    [protected]
                                    Aug 14, 2020
                                    Complaint marked as Resolved 
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                      TN Bisen
                                      from Aurangabad, Maharashtra
                                      Dec 2, 2014
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                                      Address: Gondia, Maharashtra

                                      My refill booking no. is 209653 dated 13/11/2014 and cash memo no. [protected] genr. date 26/11/2014 is not delivered. But my neighboring booking no. is 209806 and cash memo no. [protected]/[protected] genr. date 19/11/2014 is delivered dated 02/12/2014
                                      This is not faithfull behavior against me.
                                      I take action against your company in consumer court.
                                      Dec 02, 2014
                                      Updated by TN Bisen                                       My refill booking no. is 209653 dated 13/11/2014 and cash memo no. [protected] genr. date 26/11/2014 of LPG gas destributor tapan indane Amgaon, Maharashtra is not delivered. But my neighboring booking no. is 209806 and cash memo no. [protected]/[protected] genr. date 19/11/2014 is delivered dated 02/12/2014.
                                      This is not faithfull behavior against me. I take action against your company in consumer court.

                                      Dec 02, 2014
                                      Updated by TN Bisen                                       My(Cosumer no.4489) refill booking no. is 209653 dated 13/11/2014 and cash memo no. [protected] genr. date 26/11/2014 of LPG gas destributor tapan indane Amgaon, Maharashtra is not delivered. But my neighboring booking no. is 209806 and cash memo no. [protected]/[protected] genr. date 19/11/2014 is delivered dated 02/12/2014.
                                      This is not faithfull behavior against me. I take action against your company in consumer court.
                                      This is not Ist, IInd or IIIrd incident.
                                      That is many time
                                      View replies
                                      My consumer no is 4400
                                      my complaint is not getting subsidy to my bank account from feb to August and nobody
                                      Satisfy answering me your agency
                                      Necesary action pl
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