Indian Oil Corporation [IOC] Complaints & Reviews

Dear sir, Please note that delivery system is so slow and not effective, we are requesting many times through telephone and online but the request always cancel after two month then again we must request and wait this happens through out the year. We have been provided only two cylinder during this year. This two times we went the agency with our transport and taken gas. Please enquire about it. Many time i complain against this so that they are making more delay upon our request. Following are our particulars for your reference:- LPG ID 3 [protected] Consumer Status Active Consumer No 25001 Consumer Name Preethi Cleetus Address ANEE COTTAGE, MURUKUMPUZHA.P.O, MURUKUMPUZHA City / Town Chirayikil Contact details (Mobile) [protected] Email Id [protected]@yahoo.com Aadhaar Number [protected] Aadhar linked to LPG Account Yes Aadhar linked to Bank Account Yes Bank account linked to LPG Na

Sir/madam We are having gas service of indane in chikamagalur. If we book the gas we have to take the delivery by our own. If we book a gas they take more then 2 months for delivering cylinder. Our gas agency name is shivneel gas agency. And revert my cc

upendra kumar majhi, address: MPC Junior College, Campus, BadaBazar, baripada CONT. NO. [protected], Consumer ID:00012, Sai indane Gas Agency, Baripada, Mayurbhanj, odisha. i booked my cylinder 8th Oct, 2014. But till now it is not delivered yet. in between i made telephonic contact several times with the Agency, they are replying to deliver the same today, tomorrow, day after tomorrow, two days after tomorrow, next week, next week tuesday, next week Saturday etc.being harassed i made telephonic complain to the complain care, the complain number :1644965. But no further action has been taken yet.

Upendra kumar majhi, At: M.P.C. junior College Campus badabazar Baripada, phone Num: [protected]. Consumer ID: 00012, Sai indane Gas Agency Baripada, Mayurbhanj, odisha. Booked my cylinder on 8th oct. 2014. Not delivered yet. On Complain Care i made telephonic complain on 13th nov. 2014 which number is 1644965. But till date no further step is taken regarding the delivery.

our consumer no 31713 last six months we not in delhi so we no recd any cylender but now we booked no they tell your no is deactivated submitted your papers so i submitted 10/11/2014 but no any responce todaymy mobile no is [protected] is registered i go there they are saing any other no is working vide 6527 name of adarsh pal he is our neighbour add is same then what can i do they says kyc form from mr.adarsh pal no any no registered he is activate gopal krishan aggarwal rz 86 a gali no 11, madan puri, w sagar pur new delhi [protected] c no 31713

I MD REJAUL HOQUE APPLY FOR DOUBLE CONNETION IN THE YEAR 2009 ACCORDING TO YOUR RECORDS .BUT STILL NOW THIS CONNECTION IS PENDING . I DONOT GET DOUBLE CONNETION . OUR DISTRIBUTOR IS PANDUA HOOGHLY . PLZ TAKING ANY ACTION REGRADING THIS MATTER AS QUICKLY AS POSSIBLE. THANKS AND REGARDS MD REJAUL HOQUE [protected]

INDIAN GAS CONSUMER NO 367695 Prayojani Gas Agency, ADDRESS 17/2a, Badhaman Road, Alipore, Kolkata - 700027, RESPECTED SIR /MADEM, WE AVE BOOKED THE REFILL CYLINDER THROUGH TELLY BOOKING REF NO 558661, ON 11 OCT 2014 NOE TIMING:16:07PM, WE RECEVIED SMS THAT GAS DELIVERY IS DONE VIDE CASH MEMO NO [protected] DT[protected].TIMING:06:02 AM.BUT WAITING FOR ONE WEEK WE ARE UNABLE TO RECEVIED THE REFILL CYLINDER. KINDLY TAKE THE ACTION AD ADVICE TO GAS AGENCY. THANKING YOU YOUR:SARWAR ALAM

Booking date and time Fri, Nov 7, 2014 at 10:52 AM Dear Mr. SH.GHAN SHYAM SINGH Consumer Number: T-010560 Indane Distributor: Tirupati Gas Service Your request for Indane Refill has been forwarded to your Indane distributor M/s Tirupati Gas Service, Bulandshahar Your request reference number is 900097 Gas cylinders have not yet delivery till date,

i am dharan from Pallipalyam, namakkal-6, tamilnadu. the GAS AGENCY name ANNAI CAUVERY GAS AGENCY is not delivering the gas cylinder properly... they are delaying more than 14days after i ordered the gas, due to improper health of the distributing man, he dint deliver the gas to me, bcoz of this, the order bill is cancelled and they are saying again to book and wait for a week... please take action again these agency...

i have booked gas on 15.11.2014, and yet i have not received the refill. I have booked my refill after 45 days and yet they are saying that they have shortage and also they are not giving me DBC. Every time i go to them they say they could not provide DBC, even i had acquired this connection for more than one year.

Dear INDANE I have booked domestic gas on dated 27/10/14 & my booking ref. no. is 246736 & my Consumer No. is 20216. But till date i have not received gas from Siddalingeshwar gas agency Sindhanur[protected]/47/48) even continue fallowup... Pl. Supply gas as soon as possible *********************** Encl. : Photo of Recd. Booking ref. Message frm IX - INDANE ***********************

Good Morning Sir/Madam, I was resell booked on 7th Nov, 2014, but still now, I do not get a cylinder. I called Gas agencies, but I do not get proper response.Kindly support me. My Booking details Customer Id - 27956 Booking No - 751359 Booking Date - 7th Nov, 2014. P Ramachandran Gas Agencies Details Sabha Indane gas agencies Cart-track road, Maduvankari, Near NGO Colony bus stop, chennai-32. thanks, Ram

I am a suffering client of Indane under Premier Gas Agency, Dehradun, UK, India with client no 160167(LPG id:3 [protected]). Worst services received from premier gas agency. 1. I booked on 11th Nov 2014(Booking refer no:900309) but till today I have not received refilled cylinder while I am having only one cylinder, so from last 10 days, your services has made our life miserable. I have made complaint as well but still no action. 2. Next and the worst problem is I applied for DCB connection(Ref No: 1309225) on 25th Sept 2013, Then I got a call to submit documents for verification and approval. I did the process, from then I have not received any update or any DCB connection. On agency I tried thousands of times to call but no response every time. You are required to improve the services for clients satisfactions, you have no right to make clients suffer so severely. Action must be taken... From Rajeev Tiwari [protected]

My name is Ratnam & my Consumer Number is 2561 of M/sPrithwi Indane Services, Aluva. I have booked for a cylinder (domestic) on 8.10.2014 and received an SMS message from M/s.Prithvi Indane Services, Aluva on 8.10.2014 and the booking reference number is 369267. Even after elapse of 40 days, I have not received cylinder or any message regarding the allotment. So, today I approached the Gas Agency godown at Asokapuram directly.. But, they says that my booking is not recorded at their records. I shown the SMS in my mobile phone. But they says that it is not acceptable and issue gas cylinder. What am I do for this negligence and irresponsible attitude?

I use to book for refill over mobile phone. These days, when I dial, to book for refilling from Alaka Bhubaneswar w.c.s., the computerised voice after receiving my phone tells me that ur consumer No. is A23777. Thanks for the same. Unfortunately, no booking for refill is done, nor a message in that respect reaches me. Kindly, do the needful, as both the cylinders are going to be finished within a couple of days hence. Bidyadhar Behera [protected] (mobile phone)

I am indian gas consumer for several years. I approached my distributer for change in my surname / title because of get married. The distributer asked me first publish the matter of 'surname change' in daily news paper & I did the same. Now distributer is asking to deposit the more security amount because as per rule I am not existing consumer only just for change in my surname. I realised that the distributer has not the proper knowledge. I just want to know the process for doing this change and shall I have to pay extra only just getting married. From Ameeta Bhatt email ID : [protected]@gmail.com Mobile no. [protected], [protected]

Hello, My Indane Consumer Number is 28117 with Sai Sewa enterprises, Vasant Kunj, New Delhi. I had booked for a refill on 20.10.2014. I received a sms on 31.10.2014. that the cash memo has been generated and the cylinder will be delivered shortly. After few days of waiting when I phoned to know the status, to my surprise I got to know that my cylinder has already been delivered on 01.11.2014, whereas no cylinder was delivered to me. After...

Dear Sir/ Madam, Myself Ashwani Kumar, having Indane Gas Connection no. : 21565 in my name. Each time, when i book for refill of gas cylinder, I didn't get delivery for next 10 days atleast. When I try to contact the Riddhi Indane Gas Agency, most of the times their no. showing busy. Luckily if my call gets connected, there executives tell me, we have shortage of delivery boy, it will take another 4-5 days. And if you have urgency, visit to our office & take the delivery on your own. These are the repitative incidences. Kindly look into it. Regards, Ashwani Kumar (Mobile No. ) : [protected] Agency Contact Details : Riddhi Indane Service, Hari Nagar, Gas Connection No. : 21565 New Delhi - 110064, PH. No.:[protected]

Akhil Bhartiya Grahak Panchayat is a national level social organisation working for the welfare of consumer and national rebuilding. we have conducted social audit of LPG cooking cylinder in the state of Himachal Pradesh. There are some findings. All the agencies are taking high charges for providing refiled LPG cylinders in these days. They are taking undue profit of Aadhar linkage process. Those who are not enrolled/entered with aadhar and bank account numbers are facing problems. Akhil Bhartiya Grahak Panchayat have many thousand recorded complaints in written as well as in video recordings. Agencies do not weight during deliver of cylinder. Their weighing machines are not in working condition. there is not any proper home delivery mechanism in M.C and delivery date chart for rural areas. No information about booking/delivery dates/time of delivery. Delivering under weight cylinders to customers. SMS mechanism for booking, delivery and conformation should be there. this is the time of IT and technology. Random checking of agencies and their working should be there. there should be complaint book with the delivery vans of LPG. there should be flex, banner pasted in LPG delivery vans, on the godown entry point reflecting/indicating current charges of LPG, separate home delivery charges and tax duty charges. There should be very prompt complaint mechanism at your end . No one is receiving land line telephone in the regional office of IOCL Shimla H.P. Naresh Chouhan ABGP [protected]

Dear Sir/Madam, myself Mrs. Pushpam K, Residing at W/O, Mr. Kurunthappan R, Plot No:9, Door No: 3/349, Vijay Nagar, Chikkanthar Chavadi, madurai-18. Customer No: 34174. I have booked a gas refill connection on 4.11.2014. Booking No.567110, Cash Memo No. [protected] at Vigneshwar Enterprises Madurai. and this booking has been cancelled on 14.11.2014 without any information. and i have been guided by the agent to book again. i booked on 15.11.2014, Booking No.571806, still now i have not received the refilled gas. 1) Why i have not received my refilled gas? 2) Why my first booking Cancelled without any information? Regards Kurunthappan R [protected]