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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 487

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S
Subh04hasanpuria
from Kasganj, Uttar Pradesh
Nov 21, 2011
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Address: Bihar

There are no proper supply of gas in my area.Some people at Distribution point have bad behabiour and some are very rude. My number had registered on dt 22.10.11, but no supply of gas till now(22.11.11). what is this?
Black market is open on Rs.700/ pc. My details given below

Name Sanjit Kumar
UT7950
Name of Distributor: Rasmi Rathi Enterprises.
Patrakar Nagar,Near Mahali Pakri, Kankerbagh, Patna-800020.
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    S
    sonur81
    from Mumbai, Maharashtra
    Nov 21, 2011
    Resolved
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    Resolved

    Address: South Delhi, Delhi

    Dear Sir,

    I am Sonu Raj from New Delhi. My Indane consumer number is 18012 in Maheshwari Gas service (9/209, DDA Flat, New Delhi – 62). I have booked a LPG Cylinder with Indane Oil v/s Maheshwari Gas service (9/209, DDA Flat, New Delhi – 62) via booking number [protected] on 16th October 2011 but after 35 days and 7 to 8 visit at Maheshwari’s agency I still didn’t get my LPG Cylinder. Even they are not picking the phone up of their customers. The numbers they have provided is[protected],[protected] &[protected]. This is not the first chance that I suffered from this kind of problem but I often have to face the atrocity just due to the bad service of the Maheshwari gas service.

    Hence I am requesting you to please get this settle and provide me my LPG Cylinder so that I will not be facing the same problem and For the convenience of customers please don’t let them do the same thing again.


    Regards,
    Sonu Raj
    Mob- [protected]
    Aug 13, 2020
    Complaint marked as Resolved 
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      J
      jithendra08
      from Thiruvananthapuram, Kerala
      Nov 21, 2011
      Resolved
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      Resolved

      NOT DOING PROPER HOME DELIVERY

      Address: Thiruvananthapuram, Kerala

      The Ammal Agency Kattakkada is not doing proper home delivery service in my place. When the vehicle comes they just unload the filled cylinders(BULK) in some hotels and shops. The home delivery is not done here. Eventhough the Delivery van was going through the front of my home, they are not doing delivery at there. We have to move to the place where they are illegally supplying the cylinder to the Shops and Hotels. They are giving around...
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      N.Jothiramalingam
      from Patiala, Punjab
      Nov 20, 2011
      Resolved
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      Address: Coimbatore, Tamil Nadu

      My consumer number is 4005.

      My Gas Distributor name is SUPER GAS AGENCIES- Vadamadurai- Coimbatore.

      My cylinder is not able to control through Regulator. i.e Stove can be torched while in off position the same was informed to our distributor by person and ask them to replace the regulator on 17.11.2011. Service personnel in their office not all hearing our request and refused to receive the written request and told service engineer will come to certify the regulator .Till date no body to come.

      My wife met fire accident , but escape with very minimum injuries.

      We request concern authorities ,please look in to seriously and advise the distributor suitably and replace the regulator.

      Regards,
      N.Jothiramalingam
      Aug 13, 2020
      Complaint marked as Resolved 
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        P
        prabhakaranair
        from Ottappalam, Kerala
        Nov 18, 2011
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        Address: Palakkad, Kerala

        sir, my name is sivakumar and consumer number is 1920. i booked gas on 30/9/2011at Aparna Gas Agency, Puduppariyaram, Palakkad dist.,Kerala and I have not received supply till date(18/11/2011) It is very clear that they are not supplying it as per the order of booking. When I contacted them they replied over phone that they are not in position to supply gas to my house and I can collect it from their office. Please do the needful.
        We had booked for a refill on 29th August 2008 and waited for the supply till we were completely out of gas on 7th October tired of repeated calls to the agency I went to their office after checking the position in their system the person told me that the gas has already been supplied on 5th October. We denied since that was not true. We waited till 13th October and when I was at their office again I saw many angry men and woman shouting at the employees after explaining my pleas the lady called the supply man he said by mistake he had supplied my cylinder to some other home. By this time every thing was clear to me but to be more sure I saw my neighbor who was also in the similar situation I insisted that he asked for the bill date which was 30th September. That afternoon i got the cylinder but there was no bill we said no payment if there is no bill desperately he called many numbers and left without collecting the money. Till this time he has not come back for the money. Friends can you guess whats wrong??? Always ask for the bill and also check the date of the bill and also the name of the consumer somebody else might take your place in the bill. The complaint nos. for the gas supply (a mobile no. and a land line) was continuously ringing but no body picked up.. by seeing the peoples reaction at the office I believe the officers were quite busy.
        it is every where the sanganer gas agency is always supply below weight gas and the office staff and delivery man are not polite and are rude to the consumer Rajesh narayan SGA 2123
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          K
          kash943
          from Delhi, Delhi
          Nov 17, 2011
          Resolved
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          Resolved

          Address: Gurdaspur, Punjab

          COMPLAINT AGAINST IOC: MAMUN CANTT KSP

          The overall aesthetics of the civil petrol pump established by IOC in Mamun Cantt(Pathankot) is atrocious. It does not befit the standards of a top class army cantonment and is becoming an eyesore. Inspite of repeated letters, nothing has been done by IOC. It has broken boards, broken lights, tiles, logo board, unpainted shed and living and absolutely no standard for a well reputed organisation like IOC.

          On persistent requests and calls, Mr Vishal Gupta (Dr. Mgr Amritsar region IOC) finally came to the cantt and did nothing but just installed another petrol dispenser(old analog type) whereas a digital one was preferred since its more convenient to operate. He also promised to carry out balance work with immediate effect. Since then, a lot of time has swept by; no repair work whatsoever has been undertaken till date and only unkept promises and assurances on the part of the IOC official remain. A few photos are being attached for your consumption.

          This mail is a final effort to wake up the IOC fraternity as numerous mails, calls, letters and correspondence for the past 6 months have been turned a deaf ear to.

          Hoping that some action will be initiated asap failing which it will become necessary to end the contract with IOC and services of a more suitable and befitting company will have to be sought.
          Aug 13, 2020
          Complaint marked as Resolved 
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            V
            Vipin Keshri
            from Pandua, West Bengal
            Nov 16, 2011
            Resolved
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            Address: Howrah, West Bengal

            My initial booking no.257850 booked on 19/09/2011 was not processed. After following up several times a month when i
            called back they said to log a new booking request.
            I booked a fresh request and they delivered but was a faulty one. I complained about the gas leakage of cylinder 2 weeks back, the technician came and told it got fixed, but it again started leaking on putting the regulator. I complained back and North Howrah Gas dist said to send it again next day.
            I followed up on the complaint but its been 20 days(since he first came) and 60 days(since the first complaint) but still no technicaian has come to address the issue.

            The normal telephone numbers 26558187/8102 and emergency numbers 23972226/7 are not working. nobody is picking
            up the phone.

            my home kitchen is closed due to this and i have to order food from outside since everyone is having same problem and nobody from my neighbour is willing to lend me
            Please consider this as a humble request.and please take action. Please include me in the loop
            Aug 13, 2020
            Complaint marked as Resolved 
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              K
              K.Alagarswamy
              from Chennai, Tamil Nadu
              Nov 16, 2011
              Resolved
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              Resolved

              Address: Chennai, Tamil Nadu

              My consumer no for 56916 for LPG from Indian Oil Corporation. Chennai.
              My gas agency is Maruthi Gas in Annanagar.The agency refused take my booking for refill stating that I have not purchased a cylinder in the last 6 months hence my account has been deactivated.
              Was asked to pay Rs 70 for inspection charges.
              We are just two senior citizens in the home our consumption is just one cylinder in 5to 6 months,the gas agency tells me that I have to buy every three months otherwise this deactivation will happen every time.
              Aug 13, 2020
              Complaint marked as Resolved 
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                J
                joypv
                from Mavelikara, Kerala
                Nov 15, 2011
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                Address: Kottayam, Kerala

                I am a consumer of Indane cooking gas by consumer no.3564 of M/s Pradeep Indane Gas Agency,Vadayar,Thalayolaparampu.It takes an average of 45 days for getting my refill.My wife & me are Govt.servants and solely depend on LPG for cooking.the long wait for the refill is often an ordeal for us.The last booking was on 8/10/11.I myself go to their office everyday of this week and return with their assurance.But the empty cylinder welcomes us in the evening.Please look into.
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                  A
                  amitbh2
                  from Bengaluru, Karnataka
                  Nov 15, 2011
                  Resolved
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                  Address: Khordha, Odisha

                  I, m a customer of indane gas agency from CUTTACK ROAD BHUBANESWAR district KHORDHA. there's a big chaos here for the cooking gas. it takes around 50 days to get a cooking gas. we are the family of six just do something regarding the mess over here. here the gas is sold in black too. all of the customers r getting the cylinder filled for 500 rs in black. we the JHARAPADA people will be greatful for u r kind consideration sir.
                  I have booked gas from Indian gas agc in October on[protected] this no. but still same problem gas is not suppled by indian gas agc from laxmisagar BHUBANESAWR, We are calling indian gas agc again and again but they are not bother, he is dealing with us like a hettlar, my coustmer no. 7287 and booking no. 400, please co-oprate with us.


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                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    I
                    indira_42patna
                    from Patna, Bihar
                    Nov 15, 2011
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                    Address: Patna, Bihar

                    JAYSHREE GAS AGENCY<SHEKHPURA MODE<BELDARI TOLA>PATNA_23 I was trying to book my gas on 15 .11.2011 wth my gas agency .my gas agency is jaishree gas agency ,shekhpura ,beldaari tola ,patna -13..and when after lot of messages i was unable to book my gas .so i called my agency and to my serprise i came to know that my gas has been booked by some one on 12.11.2011 without my knowledge .i asked the person who refused to giv his name tht who has booked the gas then he was trying to avoide the question and said that i will get my gas .i asked him that i want to know the phone number which the gas has been booked .then he answered that there is no number and no need to book the complain bcause i will get the gas.i was put of toen fr a month so last gas i took on september 2011.
                    i want to complain that who has booked my gas without my knowledge and the agency should give me the phone number or they should be punished duly fr their collaboration with the delivery man
                    My consumer number is----P13737
                    and inform me on [protected],or by post on B-3/54 BAILEY RD, PATNA,BIHAR
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                      U
                      udayanroy
                      from Chennai, Tamil Nadu
                      Nov 14, 2011
                      Resolved
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                      Resolved

                      Address: Bihar

                      I am a consumer of LPG of M/S Shubhchandani Agencies in Patna. My consumer no is 10153/SKT. I was supplied a leaking cylinder on 19th Oct, 2011 and despite repeated reminders, the cylinder was not replaced. The agency wants me to bear the cost of the entire 'leaked' cylinder and has refused to provide another cylinder. I have already 'complained' to Indane consumer feedback and my 'complaint registration no' is 216883. Please help me get the cylinder replace asap.

                      Vyjainti Roy

                      Dariyapur Gola
                      Patna-4
                      Ph-91-[protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      indane-LPG cylinder — supply of leaked cylinder

                      M/S ANUJ GAS SERVICE at AGRA is indulged in taking out gas from the cylinders and at number of times leaked cylinders are supplied by the company without caring for human life. Even local officers do not take any action for the reason best known to them.A stern action is required to be taken on priority
                      I am a consumer of LPG of Global Indane, H-7/1, Panchasakha Nagar, Dumuduma, BBSR-19 vide Consumer No 38141, Ex-Hav Basudeb Mallik of L-16, HB Colony, Baramunda, BBSR 03, Mob No [protected]. The said agency was supplied a leaking cylinder on 28 Nov 2011 and despite repeated reminders on 29 & 30th Nov 2011, the cylinder was not replaced. Presently the leakage cylinder laying at open space and continuing leaking. Request instruct the agency to replace the same and provide another filling cylinder asap.
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                        H
                        hirenpatel_1983
                        from Chennai, Tamil Nadu
                        Nov 14, 2011
                        Resolved
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                        Resolved

                        Address: Gandhinagar, Gujarat

                        I have gas connection with Ashirwad Gas Agency, Gandhinagar, Gujarat. Whenever I tried to call for gas booking. Always their Tell.no.is getting busy or ringing.The no.is[protected] and[protected].I get fed up for their service and behaviour.It is not first time happening with us, but maximum time. I hope that you will do the proper action regarding this matter. Thanks .
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        I have applied for a new LPG connection with Ashirwad Gas Agency, Gandhinagar, Gujarat on 7th April 2009. I was told I would receive a registered letter from the Indane Gas in 15 days. Till date, I have not received any letter. When contacting the Ashirwad Gas Agency, I was told I might take 3-5 months (earlier it used to take even years). I am informed and the Oil companies claim that there in no shortage of any LPG cyclinders. Then why are consumers not given connections?

                        Indian Oil / Indane LPG Gas — Non-Issuance of New LPG Connection

                        I have applied for a new LPG connection with Ashirwad Gas Agency, Gandhinagar, Gujarat on 7th April 2009. I was told I would receive a registered letter from the Indane Gas in 15 days. Till date, I have not received any letter. When contacting the Ashirwad Gas Agency, I was told I might take 3-5 months (earlier it used to take even years). I am informed and the Oil companies claim that there in no shortage of any LPG cyclinders. Then why are consumers not given connections?
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                          R
                          rkpoonam
                          Nov 13, 2011
                          Resolved
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                          Resolved

                          Against Gas Agency : Worst Service
                          Subject : Against Gas Agency : Worst Service
                          M/s. naires GAS/Trimurti Gas Agency
                          Vikas Puri, New Delhi.

                          Sir,

                          I Raj kumar resident of mahavir encalve, part 2 nd , New Delhi - 59, is a consumer of M/s. Indane Gas Agency (naires GAS/Trimurti Gas Agency). My consumer no. is 3845. I have booked my cylinder on 09.11.2011 against booking no. 7993795 and the IVR told cylneder is booked but when i persionaly visted thy confirm not booked and not behaved good . Nevaer evaer we got the cylender on time . After 4 day I made called to the agency but again no response. I have made called three- four times every day and every time they said that the cylinder will be delivered today, but till date I have not received the same.

                          I must complaint against M/s. Trumurti Gas Agency.Naires gas, Vikas Puri, New Delhi. I am also request to you please take this matter into your consideration and order them to work properly.

                          I hope you will take action and solve my problem.

                          VERY WORST SERVICE !!!!!!!!!!!!!!!!!

                          Thanks & regards,

                          Raj kumar
                          Consummer no. 3845
                          Mobile No. 88029598
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Dear Sir,

                          I have booked my new indane gas connection on 02/08/2011 at Baranagar Indane Gas service, near Sinthi More - Dumdum. I have got my acknowledgement letter on 17/08/2011. I have visited thrice at the service centre, but they are not providing me my gas connection. Daily they are only giving excuses.

                          Please help me for the same asap.

                          Regards,
                          Atanu
                          [protected]

                          Indane Gas Service — Worst Service

                          This is 3rd time i am giving the complaint against indane gas service at baranagar, dumdum, north 24 parganas. But nothing has happened till now.

                          I have booked my gas before 2 months, till now i didn't get the connection.

                          Can u plz help me for the same???????????????????

                          Thanks,
                          Atanu Bhattacharjee
                          [protected]
                          VERY WORST CUSTOMER SERVICE # CHENNAI, ADYAR GAS AGENCY, ADYAR # VERY WORST CUSTOMER SERVICE
                          We have booked the Gas cylinder on 19-th October. Even after 21 days Gas cylinder not yet supplied to us. Too much delay in supplying gas cylinder. Moreover Next cylinder will be booked only after supply of this cylinder. Kindly take neccesary action against ADYAR GAS AGENCY to supply Gas cylinder in time. please
                          Dear Sir,
                          I am R.Sivakumar residing at No.3, West Anna Nagar, Narayanapuram, Pallikarani. My Consumer Number is 34646. I am customer of SRI REVATHY GAS AGENCY, Medavakkam, Chennai for last 2 years. I never see this kind of worst service at gas agencies. They are not delivering my booked cylinders on time. Sometimes, they won't give receipts to us properly. They are not picking up the call to register my complaints. Each and every time, I am going to the gas agency in-person and register my complaints. And also, I would like to inform you that they are charging Rs.465 for us but my neighbors (others) are paying only Rs.420. I don’t know why they are charging this much amount for us.
                          The following are the process which they are following each and every time cylinder booking:
                          I booked my cylinder on[protected] and IVR told that I will receive my cylinder very shortly and also shared the cash memo on[protected]. But I have not received my cylinder shortly. I went to the gas agency in-person and register my compliant on 28-Oct-2011. They told that within 2 days I will receive my cylinder. After that also, they have not delivered my cylinder till 11-Nov-2011 and finally they delivered my cylinder on 11-Nov-2011, after I request the cylinder supplier for lot of times. Now the next problem is, still I have not received the delivered IVR SMS since the cylinder supplier is not yet submit the delivered receipt to agency. So, I am not able to do my next cylinder booking thru IVR.
                          Kindly request you to please take this matter into your consideration and order them to deliver my cylinder properly. Hope you will take action and solve my query as soon.
                          Note: I came to know that cylinder supplier is selling cylinders illegally for Rs.800 at our location (Narayanapuram, Sunnambu Kolathur Road). I told this to distributor also, but they have not taken any actions against this.

                          adyar gas agency — lpg gas not giving

                          My Indian oil consumer no 40146 ( adyar gas agency) in name of v.k ratnabai.i booked gas on 14/11/11 booking no 293264 still now they are not sending me the gas.so please take note of it and send me gas soon.

                          VERY  WORST SERVICE - Comment #1857791 - Image #0
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                            V
                            vpshintri
                            from Mumbai, Maharashtra
                            Nov 13, 2011
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                            Address: Belgaum, Karnataka

                            Sir,
                            I would like to inform you that i have lost my indane gas connection documents and lost my consumer number and past one year we have not refilled the gas because, the gas agent asks me to bring the consumer number even though we have given all the other connection details he is not ready to tel the number and not allowing to continue the transaction. but we have confirmed from his subordinate that our connection has been missused til now by that agent. The register tells us that regular transaction has been done through our connection by some body else through the agent. All other customers are suffering from the same agent in not doing the proper service in time he just pull on and make the transaction late. So, I kindly request you to help me to come out of this problem and to know my cunsumer number which i have lost.

                            My connection details- Agent details
                            Consumer Name: Shobha P Shintri last name: Dodamani
                            Connection Date:[protected]saturday) Vinayak enterprises kittur.
                            Address: Turakara Shigihalli phone no:[protected]
                            Tq: Bailhongal
                            Dist: Belgaum
                            mob no:[protected]
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                              L
                              lahot
                              from Gurgaon, Haryana
                              Nov 12, 2011
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                              Address: South West Delhi, Delhi

                              we have consumer no.178459 in the name of Krishan Kumar H.NO.-115,Near Pole No.14,Village Bamnoli,Dwarka Sec -28, New Delhi-77.

                              Our booking area comes under JAI JAWAN JAI KISHAN GAS AGENCY,Plalam Extension,Sec-7, Dwarka New Delhi-75. We booke our gas on telephone [protected] time 5.14pm,They dint' deliver our gas to us.We face this type of problem every time.
                              we have consumer no.15142 in name of rajinder singh house no.251, nirankari st.no. 1 miller gunj ludhiana.our bokking agency is sant gas service opp. heyway industries ltd our booking area come under miller gunj.we book our gas on mobile no. [protected] we also got booking no. 208247 dated 27/02/12
                              they didnot deliver our gas to us.we face this type of problem everytime.plz mail reply on my id [protected]@yahoo.com
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                                shrikant mishra
                                from Bengaluru, Karnataka
                                Nov 11, 2011
                                Resolved
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                                Resolved

                                Address: Varanasi, Uttar Pradesh

                                CONSUMER N0-01456
                                BOOK DATE:29.10.2011, & NOT SUPPLIED TILL 11.11.2011.

                                NON SUPPLY OF INDANE GAS REFILL AFTER BOOKING ON 29/10/2011 AT SHRI HANUMAN GAS SEWA S.13/35-36,SHRI RAM KATRA TELIABAGH, VARANASI,CONTACT NO[protected] IS NOT PRESENT GIVEN BY HANUMAN GAS SEWA AND NO BODY IS RESPONDING OVER PHONE NO[protected].
                                KINDLY LOOK INTO THE MATTER SIR AND DO THE NEED FULL.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  S
                                  swati singhal
                                  from Mumbai, Maharashtra
                                  Nov 11, 2011
                                  Resolved
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                                  Resolved

                                  Address: Muzaffarnagar, Uttar Pradesh

                                  DEALER NOT SUPPLY GAS CYLINDER

                                  RESPECTED SIR,
                                  MY GAS DISTRIBUTOR MUZAFFARNAGAR GAS SERVICE U.P CONSUMER NO. M-13598. NAME- SH. CHAMAN LAL BOOKING DATE[protected] AFTER 26 DAYS.WE HAVE PROBLEM THAT DEALER NOT SUPPLY GAS CYLINDER IN PRESCRIBED TIME LIMIT. SO PLZ HELP ME AND I REQUEST CONCERN AUTHORITY TO LOOK INTO THIS MATTER AS SOON AS POSSIBLE.

                                  ADDRESS- 842,YOGENDRA PURI,
                                  MUZAFFARNAGAR (U.P.)

                                  CONTACT NO.- O[protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Please look into this problem as soon as possible. I am in urgent need of a gas cylinder.
                                  The concern authority have not yet taken any step to issue a gas cylinder.
                                  dont buy cylinder from Muzaffarnagar gas agency, they are providing worst and horrible service in Muzffarnagar. very non professional attitude. they provides cylinder delivery after a month.
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                                    A
                                    amit_spartan
                                    from Ambad, Maharashtra
                                    Nov 10, 2011
                                    Resolved
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                                    Resolved

                                    Address: Rupnagar, Punjab

                                    Name - Amarjit Singh Chaudhary , # 67 Mount View , Zail Singh Nagar
                                    Res. / Mob. - [protected] / [protected]
                                    Customer's no. - 16342
                                    Distributor's code - 62010343

                                    My LPG cylinder is leaking its pin is loose and has got displaced. First day i told the problem to the person who delivers cylinder at home but he refused to repair. The next day i took the cylinder to Joti gas agency, one of the employee tried to repair it but he failed and then he ask me to come the next day for replacement. The next day your employee refused to replace it and by adjusting the pin temporarily by his pen he said that it has been repaired.

                                    When i came home and opened the cap of cylinder , the gas started leaking with great pressure. Some how i able to put the cap back on the cylinder. For now i have kept the cylinder outside my room. It was a narrow escape , the cylinder might could have burst or anything worst could have happen. So you are requested to look the problem i am having with my cylinder .
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Indian Oil — leakage in cylinder

                                    there is leakage in our gas cylinder at our residence 11/3 heritage apartments rehari chungi jammu j&k
                                    GAS CYLINDER LEAKAGE
                                    CUSTOMER NO-04927
                                    NAVEEN KUMAR JOSHI
                                    MOBILE NO-[protected]
                                    RAIL COACH FACTORY KAPURTHALA
                                    DISTRIBUTOR CODE-THE RCF, .E.P.C.CON.STORE LTD
                                    HUSSAINPUR
                                    CODE-
                                    I WANT TO KNOW IF I WAS GIVEN GAS CYLINDER ON HOME DELIVERY BASIS AND IF IT WAS LEAKING.THE CONCERNED MAN CAME AND TRIED TO RECTIFY THE FAULT, BUT IN NO VAIN.NOW IS IT MY RESPONSIBILITY TO CARRY CYLINDER UPTO THE STORE AND CHANGE IT?IT IS WHOSE RESPONSIBILITY TO CHANGE CYLINDER IF ANOTHER LEAKED CYLINDER IS GIVEN.

                                    THNAKS
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                                      R
                                      RM.Ravi
                                      from Chennai, Tamil Nadu
                                      Nov 9, 2011
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                                      Address: Chennai, Tamil Nadu

                                      The dealer we have ordered is Sri Kalarani Indane Gas Agency. We have been complaining to him about gas leakage for past 5 days. There is no proper response from the agency. Since this is an emergency we expect some immediate response from the concerned agency. Please look in to this problem of ours and we are hoping to have a quick response.
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