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Indian Oil Corporation [IOC] Complaints & Reviews

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Indian Oil Corporation [IOC] reviews & complaints page 492

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J
jitendra.s. yadav
Oct 2, 2011
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Address: Alwar, Rajasthan

with the second gas connection taken from Indane gas (IOC),the staff charged total of Rs1715. The amount to be charged is Rs1665(Rs1250 for new cylinder and 415 for filling up the cylinder).They charged Rs50 for a gas lighter which i dont require.I refused to take but the staff working there told me that if i require the gas then i have to buy this lighter., its compulsory to take. I asked the bill if its compulsory from the company,but they refuse to give the bill for that lighter.The staff was very rude and used very bad language.I request you to see in the matter.
phone no-[protected]
consumer no-8124
the office address for Indane gas-
Indane gas
shivaji park
alwar(rajasthan)-301001
Aug 13, 2020
Complaint marked as Resolved 
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    G
    G.Amsavalli
    from Salem, Tamil Nadu
    Oct 1, 2011
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    Address: Chennai, Tamil Nadu

    I, Mrs. Amsavalli is one of the Indane Gas Consumer and my consumer Number is 347. I had made a call on 19.9.11 regarding supply of refill gas cylinder and my booking reference No is 225806.On 27.9.11, i have received a message to my cell No [protected] that the cash memo 6069 generated against refill booking and cylinder will be supplied shortly. Till date i.e upto 1.10.11 my gas agency " Sri Selvi Gas Indane Agency at Porur" has not supplied the refill cylinder and when i have to contact over telephone No[protected] &[protected], a recorded message appears that the subsriber is busy and try after some time. The firm " Sri Selvi Indane Gas Agency" is often supplied belatedly after the cash memo generated by booking a consumer complaint and this is my second Complaint. Please direct them to supply refill cylinder immediately.
    Aug 13, 2020
    Complaint marked as Resolved 
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      A
      Ankita raj
      from Kolkata, West Bengal
      Oct 1, 2011
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      Address: Gaya, Bihar

      I Mrs. Usha sinha want to complain against indane gas agency.. i have booked on 21st of april,2011 and still i haven't got the delivery. I kindly request u to take action against this please make delivery as soon as possible. This is very shameful for the Indane gas agency and its workers. My receipt no. is 7363.My consumer no. is 25388. I[censored] want to deliver any information for me u can contact me on my mobile no. i.e. [protected].Or u can send me e-mail on my gmail id i.e. 05ankita.[protected]@gmail.com.
      I hope u will definitely take a serious and hard action against it.
      Thank u
      Aug 13, 2020
      Complaint marked as Resolved 
      Hi I am a customer of RR Enterprises since last 3 years...Residing in the same area.


      RR Enterprises .
      Near infant Jesus church, viveknagar bangalore-47


      After the IVR system booking, we never get the cylinders on the committed time, We get the cylinders after 15-20 days of the booking date but in the receipt given by the service provider is mentioned as delivered on the next day of the booking date. And it is very disgusting to say that pathetic customer support, Some of the employee's working over there (Reception) never give a relevant answer to the issues faced by the customer's and they are manner-less. Being one of the largest packed-LPG brands its a very big achievements, but this type of service providers brings you a negative points. Request you to take a initiative steps on the above mentioned issue.




      Regards
      Kiran
      Consumer number-255103
      COMPLAIN AGAINST NON DELIVERY OF GAS BY ABHINAY ENTERPRISES INDANE GAS AGENCY GAYA BIHAR .MY CONSUMER NO IS 112433.MY REFILL ORDER DATED 17.12.2013 .AfTER 10 DAYS I have not received my cylinder.Kind take action and then supply my cylinder.
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        S
        sur_susheel
        from Bengaluru, Karnataka
        Sep 30, 2011
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        Address: Guna, Madhya Pradesh

        SIR,

        My Card no is 10C No. 51690 and Consumer no S-1922, Mukesh Agrawal S/o Shri Shankar Lal Agrawal, SADA Colony, Raghogarh, Dist. Guna (MP),

        I have been booking for cyllinders since last many months with M/s. Shrimal Indane Distributer Code is 87411337, Raghogarh, Guna to Till date, the same is not delivered to me. I have booked a cyllinder on 30.07.2011 and the delivery date of cyllinder is 17.08.2011 and second booking date is 05.09.2011 but they not delivered up to till date. When I went to the agency to enquire about it, the staff had used filthy language against me. I request you to please look into the issue.
        Aug 13, 2020
        Complaint marked as Resolved 
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          V
          vikramneetu shrivastava
          from Papanasam, Tamil Nadu
          Sep 30, 2011
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          Address: Vadodara, Gujarat

          my self vikram shrivastava residing at vadodara , i am taking indane gas connection from Narsingh Krupa gas agency , akota , vadodara @5400/- on april 2010. i am trrying to get information about second bottle connection but agency' employee says try after 2-3 months before, today i enquire about DBC(double bottle connetion) they says enquire in November 2011.

          I want the term & policy of DCB. why gas agency sale extra home appliance with gas connection @ higher then market price. are they grow our profit for selling like gas stove, lighter , cooker and many more.

          please help us.
          Aug 13, 2020
          Complaint marked as Resolved 
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            P
            P P Mohan
            from Chennai, Tamil Nadu
            Sep 28, 2011
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            Address: Chennai, Tamil Nadu

            Today, I was waiting for my turn to fill petrol at Balaji petrol bunk on Royapettah High Road near Sanskrit College in Chennai. A lady was filling, who initially asked for Rs 50 worth of petrol and later added on for another Rs 150. I noticed that the indicator stopped abruptly at Rs 110 and the attendant said he has filled for Rs 150. But the lady insisted that it did stop at Rs 110 and after some argument the cashier asked him to fill for Rs 40. Luckily, the lady escaped being taken for a ride.

            But when my turn came, I asked them to fill for Rs 150 and the same thing happened but the attendant and the Cashier insisted that they had filled for Rs 150. As I wanted fill up the tank, I had to add on another Rs 50 worth of petrol. I am sure that the I have been taken for a ride and lost Rs 40. I brought it to the notice of Mr Chandrashekar of IOC who has assured me of taking serious action against them. I am waiting for a reply from him.

            Regards

            Mohan
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              B
              bapan_khanra
              from Devgadh Bariya, Gujarat
              Sep 28, 2011
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              Address: North 24 Parganas, West Bengal

              To
              The State LPG incharge
              Indane Gas
              Kolkata

              With due respect I, Prabir Khanra, customer ID 001704 want to state that I had collected a gas cylinder from M/s Haroa Gas Service, Distributor of Indane on 19th August, 2011 (Booked on 9th August, 2011). The gas cylinder could not be used after a few days when approximately 2 kgs of gas was used up. The remaining gas was not comming out due to technical defects. I had reported this to the distributor but he/she refused to take any steps for redressal of the same. In view of the above I would request you to take necessary action at the earliest & oblige.

              Thanking you.
              Yours faithfully


              (Prabir Khanra)
              (Mobile No. : [protected])
              Aug 13, 2020
              Complaint marked as Resolved 
              To
              The State LPG incharge
              Indane Gas
              Kolkata

              With due respect I, Prabir Khanra, customer ID 001704 want to state that I had collected a gas cylinder from M/s Haroa Gas Service, Distributor of Indane on 19th August, 2011 (Booked on 9th August, 2011). The gas cylinder could not be used after a few days when approximately 2 kgs of gas was used up. The remaining gas was not comming out due to technical defects. I had reported this to the distributor but he/she refused to take any steps for redressal of the same. In view of the above I would request you to take necessary action at the earliest & oblige.

              Thanking you.
              Yours faithfully


              (Prabir Khanra)
              (Mobile No. : [protected])
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                D
                Dr.Sharat Chandra Mehta
                from Sheoganj, Rajasthan
                Sep 27, 2011
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                Address: Bikaner, Rajasthan

                Today the deliveryman Mr. Sushil (mobile No. [protected]) of Flame gas service ( Indane) delivered a gas cylinder which was open (not sealed) to my residence C-32 Samta Nagar, Bikaner. My younder was in the house and the delivery man took the advantage of this and delivered him the open cylinder. The Falme gas service is better than others in Bikaner but since the day this deliveryman has been shifted to our area we are facing probplems. Most of the time he brings 4-5 cylinders in some private auto(taxi) and gives us the cylinder. The company / agency also put the date of booking on the invoice and no where the date of delivery is mentioned. This gives them enough scope to do corruption. My booking date and invoice date is 3.9.2011 and the firm i.e. M/S Flame gas Service has mentioned DUPLICATE on this invoice. My consumer number is 10634. Please provide relief by removing the delivery man.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  T
                  Thomas Padicala
                  from Adur, Kerala
                  Sep 27, 2011
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                  Address: Ernakulam, Kerala

                  Indane gas cylinder booked by me on[protected] has not been delivered till date[protected]. On enquiries with the dealer (POOJA GAS, Thrikkakara, Ernakulam Dist) no clear reply is received, the only reply received since the last 15 days is that the cylinder will be delivered within 2 days. My booking no is[protected] and consumer no: 39422.

                  It may please be noted that during the earlier deleveries the dealer has no given the bill to me, hence it is suspected that the cylinders are being diverted by the dealer. The dealer has also not displayed the mandatory requirements like the cylinder deliveries cleared till date etc.

                  You are requested to enquire and do the needful.
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                    D
                    devendargill
                    Sep 26, 2011
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                    Address: East Delhi, Delhi

                    Sir
                    My name is Devender Singh Gill and I applied for a new connection [no.3148 dated 20/01/2011] in name of my wife Mrs. Madhu at the under mentioned agency

                    Babarpur Gas Service
                    C 3/4, KABIR NAGAR, BABARPUR ROAD, SHAHDARA, DELHI-110032.
                    22810334


                    Till date I haven't got my new connection. Whenever we go to agency they are always ready with some excuse or the other. We went to agency on 09/09/2011 then they told us to come on 15/09/2011 with affidavit. When we reached on 15/09/2011 they asked the gathered crowd like ours to come on 25/09/2011. When we went there yesterday i.e.25/09/2011 they simply put up a notice stating " Due to shortage of stock the agency is not issuing DBC and new connection ".Sir my wife is pregnant and it is not possible for her to go there quite often. I am also a service person and I can't take leave every now and then.
                    Previously I sent an e-mail regarding the above mentioned matter to 'Indian Oil ' and in response to that I got an e-mail from some Vishal Pandey from the id- [protected]@gmail.com in which he asked me to send the name of the concerned agency. I send him the details on 20/09/2011 but till date I have got no response.
                    My contact no. is [protected]
                    Sir please guide and help us.
                    Regards
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Dear Sir/Mam,

                    I applied for a new Indane connection through Indane website on 11th Dec'2013 (ref number - N[protected]) in Gurgaon with 'Mata Sheetla Gas Service'. Through the toll free number [protected], I was told that I'll get the connection in 7 working days. I contineously followed-up but the only response was to wait. On 20th Dec'2013, I registered complaint with customer care (complaint number 1156975). The complaint is still in process and there is no positive response.

                    Request you to look into the matter so I can get the connection. If there is any other step to be followed, kindly suggest.

                    Thanks and Regards
                    Nitin Garg
                    Hi,

                    I am Shankar Staying In Tambaram, Chennai I booked Indane New LPG Connection on 24th May 2014 in Saravana Gas Agency, Perungalathur, I received the letter from the Gas Agency on 24th June 2014 stating that my New connection booking has confirmed and request the person to come to Agency for getting connection.

                    From the Past 3 months i am contacting the gas agency saying that no stock is available right now.You may call after 1 months.so i am strugging a lot without having LPG Connection.So i request you to kindly deliver the LPG Connection as early as possible.

                    My Wait List Number.[protected] Dated[protected]

                    Regards

                    Shankar.M
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                      S
                      sebin varghese
                      from Bengaluru, Karnataka
                      Sep 25, 2011
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                      Address: Ernakulam, Kerala

                      dear sir,
                      really we are suffering you. because we booked gas before one month., we didn't got the cylinder yet. when we contacted the angamaly gas agency they told today or tomorrow you you will get the cylinder. two weeks we are hearing this words.we didn't get the cylinder . and they gave the number of distributor mr titto.the number is [protected]. when we contacted to this number he told he is not distributing in our area., where we will go//?????????? to geting the cylinder. and we went to Mr titos home and he told he is not distributing in our area and one Mr jaison he is our distributor. when we contacted mr jaison he told he is a new comer in this field and starting distribution on tomorrow onwards. it may be the adjusting of mr titto.and then we contacted to your ernakulam customer care ., they behaved to us very bad. first they told that its cheranalloor policestation and cut the phone. and then we redialed and got your executive when he hear our complaint and told me to say in your angamaly distribution center. /???????
                      after this they cut the phone after taking,, several times. how will we get the gas we have no complaint please give cylinder
                      sebin malayattoor
                      [protected]
                      it is true
                      Dear sir

                      INDANE GAS CYLINDER DISTRUBUTION AT MALAYATTOOR AREA

                      We are facing a lot probelms for getting indane cooking gas cylinder.Mr.Jaison mobile no is [protected] never attending the telephone, which has collected from him.
                      First of all we want to cross check whether the above mobile no is correct or not.

                      We contacted angamaly gas agency and reported the case.
                      They assured that cylinder will be delivered at the earliest.
                      Even after one week, yesterday[protected] he distrubuted gas cylinders in malayattoor area.
                      He is not at all listing our case.

                      Request kindly send contact number of the customer care supervisor to submit the full details.
                      Matter most urgent

                      Regards. K.R.Baby, [protected]
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                        I
                        ipsitkundu
                        from Hyderabad, Telangana
                        Sep 24, 2011
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                        Resolved

                        Address: Rangareddy, Andhra Pradesh

                        Dear Sir/Madam,

                        I, Ipsit Kundu (Customer No. SSG - 20773, applied for double gas cylinder on 20th Jan 2011 at Srisaila Gas Service (Indane Distributor, Shop No. 15, Block No. 3, Kalyani's R.B.R. Complex, Miyapur, Dis Code 7498063, Hyderabad, A.P., India). I have not received it so far.

                        I am loosing my hope.... Because I was insulted by the distributor each month (after 6 months of application). They are asking me to collect the same in next month and finally I am coming back with empty hands..... I do not know, how long....!!!! I'm staying with my family and it has become very difficult.......

                        I, therefore, request you to take necessary action.

                        Thanking you.

                        Regards

                        Ipsit Kundu
                        Customer No. - SSG 20773
                        Mob: +91 [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          vishvendra kumar kapila
                          from Bathinda, Punjab
                          Sep 24, 2011
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                          Address: Mathura, Uttar Pradesh

                          I am consumer of indane gas from M/s mayank Gas Agency 16-B Krishna Nagar, Mathura. My Consumer number is 14780 in the name of V.K..Kapila. It is practice that gas is booked only after 20 days of supply of previous cylinder and thereafter gas is supplied after 8 to 10 days. .I want to know whether there is any such rule.If not then the gas agency should be instructed to book the gas immediately after supply of gas to the consumers. I wish to add that sometimes gas is supplied after 15 to 20 days of booking and the consumer is constrained to buy the gas from local market
                          V.K.kapila
                          [protected]
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            venijayaraman
                            from Palghat, Kerala
                            Sep 24, 2011
                            Resolved
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                            Resolved

                            Address: Dharmapuri, Tamil Nadu

                            Dear Sirs
                            One SHREE ADHILAKSHMI INDANE GAS SERVICE at dharmapuri is dealer for indane gas supplies in DHARMAPURI town in Tamil Nadu.Its office is at 109,Praba towers,Salem Mainroad,Dharmapuri-636705.I found that this gas agency is not listed in the dealer list of IOC web site for sending feed back about its performance or complaint about the function of the said gas agency.The dealer is taking advantage of this he is not bothered to listen to the customers needs.He is not customer friendly and replies always rudely.He says I will give the complaint number of IOC and threatens that no one could do any thing even complaint is lodged.Most of the customers are from villages and due to their illetracy the makes rules for himself and treats the customers at his will.Will the IOC Officers could anything to this dictorial dealer.If possible let them try and find the result for themselves.goodluck
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            It is true that most of the gas dealers think themselves as the owner of the oil company and try to impose their autocracy on poor customers.They donot mind that customers are their real boss and without them they are zero.The Indian oil company officials do not bother about the customers as they are well treated by this dealers and customers interest is in doledrum.Thousands of ANNA HAZARE all so could not any thing to this corrupted organization
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                              S
                              santa91
                              from Kolkata, West Bengal
                              Sep 23, 2011
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                              Address: South 24 Parganas, West Bengal

                              dear sir,
                              i D.P.GUHA ,c/o s.k.biswas residing at 96/2a, sarat bose rd, kol-26,po-kalighat,ps-ballygunge, hereby like to draw your attention which turned out 2b a nightmare for me and my family members....a fraud which 's being done by SWARNA NIRMAL GAS SERVICE, 81A, MOTILAL NEHRU ROAD, KOLKATA-700029,PH[protected].my customer no:SNT00091...i booked a gas frm the above mentioned distributors for indane gas for commercial usage on 6/8/2011...order no ...612...delivered on 14.8.2011 at 12.09...to my utter dismay ,IT WAS A EMPTY CYLINDER,MY MOTHER WHO'S 73 YRS NOT PHYSICALLY FIT went to the distributor and lodged a complain,which turned into deaf years, and the very next day,they again send an empty cylinder, which i discovered today,(23/9/2011)as we were not in town.so,i'll be hily obliged if the respective authorities takes some serious actions against these malpractices and i be compensated at the earliest.......regards
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                                A
                                Avijit Paul
                                from Udupi, Karnataka
                                Sep 22, 2011
                                Resolved
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                                Resolved

                                Address: Murshidabad, West Bengal

                                This to inform you that our gas leak in the cylinder last night. I contact my gas agency (Distributer Murshidabad Whole Sale Consumers Co-Op. Society Ltd. Berhampore Murshidabad) but all the two phone no. i.e[protected],[protected] are always busy. I doubt that the phone receivers are all kept down. As I am employed, I cannot personally go and give the complaint. Our consumer no. MW 8999 . So I had noticed them through my friend that there was a gas leak in the cylinder on 22/09/2011 at 12.30 pm. They told him to contact delivery man. I inform the delivery man they said he is coming soon. But 2:30 hours left they not reach my home. The delivery man Mobile no. is also busy. So please help me.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                gas leak from cylinder. Last cylinder was short filled.
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                                  A
                                  aallookk
                                  from Mumbai, Maharashtra
                                  Sep 22, 2011
                                  Resolved
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                                  Resolved

                                  Address: Gurgaon, Haryana

                                  hi,

                                  We are please to inform you that we have booked the cylinder on 31st augest and booking number is 17259 but till now we didn't get the refilled cylinder till date. This is a regular procedure happening in our area. We complaint regarding the same to the authority. But there is no favorable response from the gas agency. Please note nowadays there is no special incident occurred for the delay to supply the cylinders.this is happen in regural basis.
                                  Major concern is that supply man has no any measurement device ...how do we weight the gas in cylinder. We have been told many times (in every month) to supply man but he has not taken measurement device with us ...3-5 kg gas less in every cylinder .kindly take a proper action against MATA SHEETLA GAS SERVICES

                                  So please take-up the matter seriously and make arrangements to instruct your agency to supply the cylinder to our houses with immediate effect.

                                  thanks
                                  alok rao
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  From: Mrs. Mary David

                                  This mail may be a surprise to you because you did not give me the permission to do so and neither do you know me but before I tell you about myself I want you to please forgive me for sending this mail without your permission. I am writing this letter in confidence believing that if it is the will of God for you to help me and my family, God almighty will bless and reward you abundantly. I need an honest and trust worthy person like you to entrust this huge transfer project unto.

                                  My name is Mrs. Mary David, The Branch Manager of a Financial Institution. I am a Ghanaian married with 3 kids. I am writing to solicit your assistance in the transfer o[censored]S$7, 500, 000.00 Dollars. This fund is the excess of what my branch in which I am the manager made as profit last year (i.e. 2010 financial year). I have already submitted an annual report for that year to my head office in Accra-Ghana as I have watched with keen interest as they will never know of this excess. I have since, placed this amount o[censored]S$7, 500, 000.00 Dollars on an Escrow Coded account without a beneficiary (Anonymous) to avoid trace.

                                  As an officer of the bank, I cannot be directly connected to this money thus I am impelled to request for your assistance to receive this money into your bank account on my behalf. I agree that 40% of this money will be for you as a foreign partner, in respect to the provision of a foreign account, and 60% would be for me. I do need to stress that there are practically no risk involved in this. It's going to be a bank-to-bank transfer. All I need from you is to stand as the original depositor of this fund so that the fund can be transferred to your account.

                                  If you accept this offer, I will appreciate your timely response to me. This is why and only reason why I contacted you, I am willing to go into partnership investment with you owing to your wealth of experience, So please if you are interested to assist on this venture kindly contact me back for a brief discussion on how to proceed.

                                  All correspondence must be via my private E-mail ([protected]@yahoo.fr) for obvious security reasons.

                                  Best regards,
                                  Mrs. Mary David.
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                                    O
                                    om.prakash
                                    from Delhi, Delhi
                                    Sep 22, 2011
                                    Resolved
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                                    Address: North Delhi, Delhi

                                    sir
                                    i beg to say that, i want a new gas connection because i have no any gas company gas connection, so i want to take first time new conncetion, since i have allready been submitted the documents related to the new connection, and i have been also dispatched the complain letter no. ED3804609 IN on dated 08.09.2011 the matter related mationed above. after 15 days spent but i have not got reply towards the indane gas ajency (kandhari gas ajency) kindly confirm this matter
                                    your's thanking you
                                    your's obediently
                                    name. parwati
                                    add. house no.281/B-2
                                    sector 6 rohini
                                    delhi 110085
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      dillip_singh
                                      from Hyderabad, Telangana
                                      Sep 22, 2011
                                      Resolved
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                                      Resolved

                                      Non Delivery of LPG cylinder

                                      Address: Ramgarh, Jharkhand

                                      Dear Sir,
                                      I have booked my cylinder on 04/09/2011 wide booking no.1046.My consumer no is 176719. After repeated follow up the agency always telling gas is not available in our godown.
                                      Kindly look in to the matter and make arrange to supply to ensure the delivery in proper time .
                                      M/s SHEEN Agency (Distributor of indane Gas), Patratu, ramgarh ,Jharkhand....
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                                      farmaids
                                      from Delhi, Delhi
                                      Sep 22, 2011
                                      Resolved
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                                      i had booked two IOCL Gas cylinders from my mobile no +[protected] vide calling on IVR Tel No [protected] , my initial agency was Kitchen aids with Tel No[protected] and my booking No 22346 and 24867, i booked both of them together about 8 Days back, to my surprise one cylinder has been delivered and there is no information for the second one.
                                      i do not not have any contact no to call and the no of kitchenaids is now non operational and the IVR is not accepting the new booking.
                                      please help in getting the issue resolved at the earliest.
                                      thanking you
                                      regards
                                      Gaurav Dua
                                      contact No +[protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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