| Address: South 24 Parganas, West Bengal |
dear sir,
i D.P.GUHA ,c/o s.k.biswas residing at 96/2a, sarat bose rd, kol-26,po-kalighat,ps-ballygunge, hereby like to draw your attention which turned out 2b a nightmare for me and my family members....a fraud which 's being done by SWARNA NIRMAL GAS SERVICE, 81A, MOTILAL NEHRU ROAD, KOLKATA-700029,PH[protected].my customer no:SNT00091...i booked a gas frm the above mentioned distributors for indane gas for commercial usage on 6/8/2011...order no ...612...delivered on 14.8.2011 at 12.09...to my utter dismay ,IT WAS A EMPTY CYLINDER,MY MOTHER WHO'S 73 YRS NOT PHYSICALLY FIT went to the distributor and lodged a complain,which turned into deaf years, and the very next day,they again send an empty cylinder, which i discovered today,(23/9/2011)as we were not in town.so,i'll be hily obliged if the respective authorities takes some serious actions against these malpractices and i be compensated at the earliest.......regards
The State LPG incharge
Indane Gas
Kolkata
With due respect I, Prabir Khanra, customer ID 001704 want to state that I had collected a gas cylinder from M/s Haroa Gas Service, Distributor of Indane on 19th August, 2011 (Booked on 9th August, 2011). The gas cylinder could not be used after a few days when approximately 2 kgs of gas was used up. The remaining gas was not comming out due to technical defects. I had reported this to the distributor but he/she refused to take any steps for redressal of the same. In view of the above I would request you to take necessary action at the earliest & oblige.
Thanking you.
Yours faithfully
(Prabir Khanra)
(Mobile No. : [protected])