Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir/Mam,

I applied for a new Indane connection through Indane website on 11th Dec'2013 (ref number - N[protected]) in Gurgaon with 'Mata Sheetla Gas Service'. Through the toll free number [protected], I was told that I'll get the connection in 7 working days. I contineously followed-up but the only response was to wait. On 20th Dec'2013, I registered complaint with customer care (complaint number 1156975). The complaint is still in process and there is no positive response.

Request you to look into the matter so I can get the connection. If there is any other step to be followed, kindly suggest.

Thanks and Regards
Nitin Garg

Hi,

I am Shankar Staying In Tambaram, Chennai I booked Indane New LPG Connection on 24th May 2014 in Saravana Gas Agency, Perungalathur, I received the letter from the Gas Agency on 24th June 2014 stating that my New connection booking has confirmed and request the person to come to Agency for getting connection.

From the Past 3 months i am contacting the gas agency saying that no stock is available right now.You may call after 1 months.so i am strugging a lot without having LPG Connection.So i request you to kindly deliver the LPG Connection as early as possible.

My Wait List Number.[protected] Dated[protected]

Regards

Shankar.M

it is true

Dear sir

INDANE GAS CYLINDER DISTRUBUTION AT MALAYATTOOR AREA

We are facing a lot probelms for getting indane cooking gas cylinder.Mr.Jaison mobile no is [protected] never attending the telephone, which has collected from him.
First of all we want to cross check whether the above mobile no is correct or not.

We contacted angamaly gas agency and reported the case.
They assured that cylinder will be delivered at the earliest.
Even after one week, yesterday[protected] he distrubuted gas cylinders in malayattoor area.
He is not at all listing our case.

Request kindly send contact number of the customer care supervisor to submit the full details.
Matter most urgent

Regards. K.R.Baby, [protected]

It is true that most of the gas dealers think themselves as the owner of the oil company and try to impose their autocracy on poor customers.They donot mind that customers are their real boss and without them they are zero.The Indian oil company officials do not bother about the customers as they are well treated by this dealers and customers interest is in doledrum.Thousands of ANNA HAZARE all so could not any thing to this corrupted organization

gas leak from cylinder. Last cylinder was short filled.

From: Mrs. Mary David

This mail may be a surprise to you because you did not give me the permission to do so and neither do you know me but before I tell you about myself I want you to please forgive me for sending this mail without your permission. I am writing this letter in confidence believing that if it is the will of God for you to help me and my family, God almighty will bless and reward you abundantly. I need an honest and trust worthy person like you to entrust this huge transfer project unto.

My name is Mrs. Mary David, The Branch Manager of a Financial Institution. I am a Ghanaian married with 3 kids. I am writing to solicit your assistance in the transfer o[censored]S$7, 500, 000.00 Dollars. This fund is the excess of what my branch in which I am the manager made as profit last year (i.e. 2010 financial year). I have already submitted an annual report for that year to my head office in Accra-Ghana as I have watched with keen interest as they will never know of this excess. I have since, placed this amount o[censored]S$7, 500, 000.00 Dollars on an Escrow Coded account without a beneficiary (Anonymous) to avoid trace.

As an officer of the bank, I cannot be directly connected to this money thus I am impelled to request for your assistance to receive this money into your bank account on my behalf. I agree that 40% of this money will be for you as a foreign partner, in respect to the provision of a foreign account, and 60% would be for me. I do need to stress that there are practically no risk involved in this. It's going to be a bank-to-bank transfer. All I need from you is to stand as the original depositor of this fund so that the fund can be transferred to your account.

If you accept this offer, I will appreciate your timely response to me. This is why and only reason why I contacted you, I am willing to go into partnership investment with you owing to your wealth of experience, So please if you are interested to assist on this venture kindly contact me back for a brief discussion on how to proceed.

All correspondence must be via my private E-mail ([protected]@yahoo.fr) for obvious security reasons.

Best regards,
Mrs. Mary David.

Indane Gas — Delay in Delivery & Not Responding with the customer properly

Sir

My consumer no. is 30865 with M/s Rose Gas Agency, Chennai, its contact numbers are[protected],[protected],[protected]. When we called on 27 th of September 2008 they told us the cylinder was booked but when we called back on 6th October 2008 they told that no one has called & booked the cylineder, so we booked again on 6th october 2008 and enquired about the delivery date, they have not commited the date, later when we called on 15th october they told us that it will be delivered within a day, but till 21st of october we have not received the cylinder so we called again on that day, they told us that it will be delivered by that day itself, but it was not delivered, When called again on 22nd October 2008 they told us to collect the cylinder from their Godown directly & disconnected the phone, Most of times they are not picking up the calls also
Kindly solve our problem at the earliest.

Delay in Delivery & Not Responding with the customer properly gas no23406 K2 international sarita vihar new delhi ph[protected], 26944520, 26944882, 26956808, 26956823 no replay

Indane Gas — delay in delivery & Bad service

I am Indane Gas Consumer No. 16760 under M/s Wardha Indane Gas Agency, Wardha - 422001 Ph.no.[protected].
Me & All consumer of this agency facing a lot of problems every times from above mentioned Agency, which is listing below.

1) I was booking for refill at 17/04/09 but till date cylinder not received.and taking last delivery at 21/03/09, today 47 days left cylinder not deliver to me.

2) For refill delivery, they have a system of booking gas cylinder 21 days after last delivery & For delivery 15 days time boundation after booking date. (total minimum 36 days) But in actully this agency take 45 days to effect delivery.If the consumer insist for delivery after waiting so many days they will say that if you require cylinder you go to our Godown for delivery which is 2-3 Km away from remote place. One has to pay at least 100 Rs.extra for transportation of cylinder.

3) All consumer of this Gas Agency may have complaints about this agency.If you or Indane gas authorities take survey about service of this agency, you will find very bad service of this gas agency. to harass the all consumer.

4) I have got 6 member in my family & one cylinder last for 25 days.How I can manage with such poor service of this gas agency.

I have full faith on Indane Gas Authorities.Please look into this matter seriously & take necessary action & instruct this agency not to harass the consumers like this.

DEVENDRA Thanking you.
[protected]

Indane Gas — Delay in delivering Gas connection

Sirr

I booked on 6th and was told 2-3 days. Even when I called on 9th was told 10th. I requested I have a single cylinder and would be glad for a early delivery. Was told 10th. Today again they say tomorrow...this harrassment is tortorous. Then the person tries to sell a second cylinder..what is this.??

Indane Gururaj (Aundh Road), keeps doing this time and again. Worst when I hear a person who booked on 7th got the cylinder.

Regds

Rajeeb

i visited to petrol pump on 17/09/11 and discussed about the status of complaint. I was shocked after seeing the continuous supply of petrol from that machine. They did not stopped the operations of defective machine That means they are cheating the public.
In evening at 6:22PM (17/09/11) I talked with Sh G.B.Gohyal (Manager Marketing Officer of IOCL at Dehradun on Mb [protected]) .
He called me on my Mb [protected] at 6:36PM, 17/09/11 and assure the best results. He confirmed that further operation of particular defective machine has been stopped till checking/inspection.

Expecting better results for customers.
Jai Hind.