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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 492

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V
vishvendra kumar kapila
from Bathinda, Punjab
Sep 24, 2011
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Address: Mathura, Uttar Pradesh

I am consumer of indane gas from M/s mayank Gas Agency 16-B Krishna Nagar, Mathura. My Consumer number is 14780 in the name of V.K..Kapila. It is practice that gas is booked only after 20 days of supply of previous cylinder and thereafter gas is supplied after 8 to 10 days. .I want to know whether there is any such rule.If not then the gas agency should be instructed to book the gas immediately after supply of gas to the consumers. I wish to add that sometimes gas is supplied after 15 to 20 days of booking and the consumer is constrained to buy the gas from local market
V.K.kapila
[protected]
Aug 13, 2020
Complaint marked as Resolved 
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    venijayaraman
    from Palghat, Kerala
    Sep 24, 2011
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    Resolved

    Address: Dharmapuri, Tamil Nadu

    Dear Sirs
    One SHREE ADHILAKSHMI INDANE GAS SERVICE at dharmapuri is dealer for indane gas supplies in DHARMAPURI town in Tamil Nadu.Its office is at 109,Praba towers,Salem Mainroad,Dharmapuri-636705.I found that this gas agency is not listed in the dealer list of IOC web site for sending feed back about its performance or complaint about the function of the said gas agency.The dealer is taking advantage of this he is not bothered to listen to the customers needs.He is not customer friendly and replies always rudely.He says I will give the complaint number of IOC and threatens that no one could do any thing even complaint is lodged.Most of the customers are from villages and due to their illetracy the makes rules for himself and treats the customers at his will.Will the IOC Officers could anything to this dictorial dealer.If possible let them try and find the result for themselves.goodluck
    Aug 13, 2020
    Complaint marked as Resolved 
    It is true that most of the gas dealers think themselves as the owner of the oil company and try to impose their autocracy on poor customers.They donot mind that customers are their real boss and without them they are zero.The Indian oil company officials do not bother about the customers as they are well treated by this dealers and customers interest is in doledrum.Thousands of ANNA HAZARE all so could not any thing to this corrupted organization
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      S
      santa91
      from Kolkata, West Bengal
      Sep 23, 2011
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      Address: South 24 Parganas, West Bengal

      dear sir,
      i D.P.GUHA ,c/o s.k.biswas residing at 96/2a, sarat bose rd, kol-26,po-kalighat,ps-ballygunge, hereby like to draw your attention which turned out 2b a nightmare for me and my family members....a fraud which 's being done by SWARNA NIRMAL GAS SERVICE, 81A, MOTILAL NEHRU ROAD, KOLKATA-700029,PH[protected].my customer no:SNT00091...i booked a gas frm the above mentioned distributors for indane gas for commercial usage on 6/8/2011...order no ...612...delivered on 14.8.2011 at 12.09...to my utter dismay ,IT WAS A EMPTY CYLINDER,MY MOTHER WHO'S 73 YRS NOT PHYSICALLY FIT went to the distributor and lodged a complain,which turned into deaf years, and the very next day,they again send an empty cylinder, which i discovered today,(23/9/2011)as we were not in town.so,i'll be hily obliged if the respective authorities takes some serious actions against these malpractices and i be compensated at the earliest.......regards
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        A
        Avijit Paul
        from Udupi, Karnataka
        Sep 22, 2011
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        Address: Murshidabad, West Bengal

        This to inform you that our gas leak in the cylinder last night. I contact my gas agency (Distributer Murshidabad Whole Sale Consumers Co-Op. Society Ltd. Berhampore Murshidabad) but all the two phone no. i.e[protected],[protected] are always busy. I doubt that the phone receivers are all kept down. As I am employed, I cannot personally go and give the complaint. Our consumer no. MW 8999 . So I had noticed them through my friend that there was a gas leak in the cylinder on 22/09/2011 at 12.30 pm. They told him to contact delivery man. I inform the delivery man they said he is coming soon. But 2:30 hours left they not reach my home. The delivery man Mobile no. is also busy. So please help me.
        Aug 13, 2020
        Complaint marked as Resolved 
        gas leak from cylinder. Last cylinder was short filled.
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          A
          aallookk
          from Mumbai, Maharashtra
          Sep 22, 2011
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          Address: Gurgaon, Haryana

          hi,

          We are please to inform you that we have booked the cylinder on 31st augest and booking number is 17259 but till now we didn't get the refilled cylinder till date. This is a regular procedure happening in our area. We complaint regarding the same to the authority. But there is no favorable response from the gas agency. Please note nowadays there is no special incident occurred for the delay to supply the cylinders.this is happen in regural basis.
          Major concern is that supply man has no any measurement device ...how do we weight the gas in cylinder. We have been told many times (in every month) to supply man but he has not taken measurement device with us ...3-5 kg gas less in every cylinder .kindly take a proper action against MATA SHEETLA GAS SERVICES

          So please take-up the matter seriously and make arrangements to instruct your agency to supply the cylinder to our houses with immediate effect.

          thanks
          alok rao
          [protected]
          Aug 13, 2020
          Complaint marked as Resolved 
          From: Mrs. Mary David

          This mail may be a surprise to you because you did not give me the permission to do so and neither do you know me but before I tell you about myself I want you to please forgive me for sending this mail without your permission. I am writing this letter in confidence believing that if it is the will of God for you to help me and my family, God almighty will bless and reward you abundantly. I need an honest and trust worthy person like you to entrust this huge transfer project unto.

          My name is Mrs. Mary David, The Branch Manager of a Financial Institution. I am a Ghanaian married with 3 kids. I am writing to solicit your assistance in the transfer o[censored]S$7, 500, 000.00 Dollars. This fund is the excess of what my branch in which I am the manager made as profit last year (i.e. 2010 financial year). I have already submitted an annual report for that year to my head office in Accra-Ghana as I have watched with keen interest as they will never know of this excess. I have since, placed this amount o[censored]S$7, 500, 000.00 Dollars on an Escrow Coded account without a beneficiary (Anonymous) to avoid trace.

          As an officer of the bank, I cannot be directly connected to this money thus I am impelled to request for your assistance to receive this money into your bank account on my behalf. I agree that 40% of this money will be for you as a foreign partner, in respect to the provision of a foreign account, and 60% would be for me. I do need to stress that there are practically no risk involved in this. It's going to be a bank-to-bank transfer. All I need from you is to stand as the original depositor of this fund so that the fund can be transferred to your account.

          If you accept this offer, I will appreciate your timely response to me. This is why and only reason why I contacted you, I am willing to go into partnership investment with you owing to your wealth of experience, So please if you are interested to assist on this venture kindly contact me back for a brief discussion on how to proceed.

          All correspondence must be via my private E-mail ([protected]@yahoo.fr) for obvious security reasons.

          Best regards,
          Mrs. Mary David.
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            O
            om.prakash
            from Delhi, Delhi
            Sep 22, 2011
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            Address: North Delhi, Delhi

            sir
            i beg to say that, i want a new gas connection because i have no any gas company gas connection, so i want to take first time new conncetion, since i have allready been submitted the documents related to the new connection, and i have been also dispatched the complain letter no. ED3804609 IN on dated 08.09.2011 the matter related mationed above. after 15 days spent but i have not got reply towards the indane gas ajency (kandhari gas ajency) kindly confirm this matter
            your's thanking you
            your's obediently
            name. parwati
            add. house no.281/B-2
            sector 6 rohini
            delhi 110085
            Aug 13, 2020
            Complaint marked as Resolved 
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              D
              dillip_singh
              from Hyderabad, Telangana
              Sep 22, 2011
              Resolved
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              Resolved

              Non Delivery of LPG cylinder

              Address: Ramgarh, Jharkhand

              Dear Sir,
              I have booked my cylinder on 04/09/2011 wide booking no.1046.My consumer no is 176719. After repeated follow up the agency always telling gas is not available in our godown.
              Kindly look in to the matter and make arrange to supply to ensure the delivery in proper time .
              M/s SHEEN Agency (Distributor of indane Gas), Patratu, ramgarh ,Jharkhand....
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              F
              farmaids
              from Delhi, Delhi
              Sep 22, 2011
              Resolved
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              Resolved

              i had booked two IOCL Gas cylinders from my mobile no +[protected] vide calling on IVR Tel No [protected] , my initial agency was Kitchen aids with Tel No[protected] and my booking No 22346 and 24867, i booked both of them together about 8 Days back, to my surprise one cylinder has been delivered and there is no information for the second one.
              i do not not have any contact no to call and the no of kitchenaids is now non operational and the IVR is not accepting the new booking.
              please help in getting the issue resolved at the earliest.
              thanking you
              regards
              Gaurav Dua
              contact No +[protected]
              Aug 13, 2020
              Complaint marked as Resolved 
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                C
                chakia
                Sep 21, 2011
                Resolved
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                Address: Visakhapatnam, Andhra Pradesh

                Sir,
                I want to draw your attention towards my complain dated;17911 serial no:9 of happy home distributer of indane gas malkapuram ,visakhapatnam-05.My consumer no: is 13068.i have booked the cylinder after waiting for more than 21 days on 3182011.i have gone to happy home 4-5 times and they say that i have no time for the delivery.the delivery receipt is dated 08911 but i received the gas on 17911 with the duplicate bill.i asked the happy home authority at malkapuram that why the duplicate bill was issued to me .but they were not able to reply my question..it is clear sign of sale of my cylinder and again issued the duplicate bill and delivered on 17911.so please look into this matter so that this is not repeated again.
                MEENA DEVI
                DNO.[protected]
                KRANTINAGAR
                PH.NO.=[protected]
                EMAIL [protected]@yahoo.co.in DT.22911
                Aug 13, 2020
                Complaint marked as Resolved 
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                  S
                  SHIBY REJI
                  from Mumbai, Maharashtra
                  Sep 21, 2011
                  Resolved
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                  Address: Vadodara, Gujarat

                  ACME GAS AGENCY'S SERVICE IS VERY POOR. THE STAFF SITTING IN THE OFFICE IS NOT RESPONDING PROPERLY.

                  THEY ARE NOT ATTENDING THE CALLS. WHOLE DAY THE PHONE LINE IS RINGING BUT NOT ATTENDING.

                  AFTER BOOKING, THE DELIVERY IS GETTING AFTER 20-25 DAYS.

                  VERY BAD SERVICE. CUSTOMERS ARE SUFFERING LOT.

                  WE HAVE TO GO TO GAS AGENCY ALONG WITH GAS BOOK TO ENTER THE BOOKING NUMBER.

                  ON PHONE THEY ARE NOT GIVING THE BOOKING NUMBER.

                  IF WE BOOK ON PHONE, WHEN WE ASK FOR DELIVERY, THEY ARE TELLING THAT NOT BOOKED YET.

                  SO SAD, VERY POOR. AS A WORKING WOMEN, I AM FACING VERY MUCH PROBLEM.

                  PLEASE, PLEASE HELP IN THIS MATTER
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Indane Gas — Delay in Delivery & Not Responding with the customer properly

                  Sir

                  My consumer no. is 30865 with M/s Rose Gas Agency, Chennai, its contact numbers are[protected],[protected],[protected]. When we called on 27 th of September 2008 they told us the cylinder was booked but when we called back on 6th October 2008 they told that no one has called & booked the cylineder, so we booked again on 6th october 2008 and enquired about the delivery date, they have not commited the date, later when we called on 15th october they told us that it will be delivered within a day, but till 21st of october we have not received the cylinder so we called again on that day, they told us that it will be delivered by that day itself, but it was not delivered, When called again on 22nd October 2008 they told us to collect the cylinder from their Godown directly & disconnected the phone, Most of times they are not picking up the calls also
                  Kindly solve our problem at the earliest.
                  Delay in Delivery & Not Responding with the customer properly gas no23406 K2 international sarita vihar new delhi ph[protected], 26944520, 26944882, 26956808, 26956823 no replay

                  Indane Gas — delay in delivery & Bad service

                  I am Indane Gas Consumer No. 16760 under M/s Wardha Indane Gas Agency, Wardha - 422001 Ph.no.[protected].
                  Me & All consumer of this agency facing a lot of problems every times from above mentioned Agency, which is listing below.

                  1) I was booking for refill at 17/04/09 but till date cylinder not received.and taking last delivery at 21/03/09, today 47 days left cylinder not deliver to me.

                  2) For refill delivery, they have a system of booking gas cylinder 21 days after last delivery & For delivery 15 days time boundation after booking date. (total minimum 36 days) But in actully this agency take 45 days to effect delivery.If the consumer insist for delivery after waiting so many days they will say that if you require cylinder you go to our Godown for delivery which is 2-3 Km away from remote place. One has to pay at least 100 Rs.extra for transportation of cylinder.

                  3) All consumer of this Gas Agency may have complaints about this agency.If you or Indane gas authorities take survey about service of this agency, you will find very bad service of this gas agency. to harass the all consumer.

                  4) I have got 6 member in my family & one cylinder last for 25 days.How I can manage with such poor service of this gas agency.

                  I have full faith on Indane Gas Authorities.Please look into this matter seriously & take necessary action & instruct this agency not to harass the consumers like this.

                  DEVENDRA Thanking you.
                  [protected]

                  Indane Gas — Delay in delivering Gas connection

                  Sirr

                  I booked on 6th and was told 2-3 days. Even when I called on 9th was told 10th. I requested I have a single cylinder and would be glad for a early delivery. Was told 10th. Today again they say tomorrow...this harrassment is tortorous. Then the person tries to sell a second cylinder..what is this.??

                  Indane Gururaj (Aundh Road), keeps doing this time and again. Worst when I hear a person who booked on 7th got the cylinder.

                  Regds

                  Rajeeb
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                    S
                    sundars12
                    from Mumbai, Maharashtra
                    Sep 19, 2011
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                    Address: Kanchipuram, Tamil Nadu

                    Dear Sir/Madam

                    My name is Sundar, My Customer No. 16610, Agency Name: Prathana Gas Agency(Nanganallur)

                    One Month before i had booked my refill gas, my cash memo no is 662, after which they told that i will be getting the gas within a weeks time, atlast i did'nt get the gas even after a months time. After a months time they told that the gas delievey has been cancelled due to door locked and we have to book it again. Actually we had seen our gas cash bill with the gas delivery boy(Babu) and he told that he will deliver it to us.
                    PLEASE TRY TO STOP THE BLACKMARKETING THE GAS TO THE OUTSIDE VENDORS, THAT TOO ITS A ROUTINE PROCESS!!!!!
                    SAVE OUR ESSENTIAL SUPPLIES!!!
                    Regards
                    Sundar
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                      S
                      Sunila Joshi
                      from Gurgaon, Haryana
                      Sep 19, 2011
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                      Address: Gautam Buddha Nagar, Uttar Pradesh

                      I had booked a gas refill on the 31st august 2011 n order number 18607. Cash memo 18. when i called up i got a computerised answer that my agency agnihotri sec 37 noida has cleared cylinders till 5th sept 2011. after going to agnihotri gas agrency today i got my cylinder minus my cash memo..This is absolutely ridiculous. When there is no shortage of cylinders why is it delivered so late. That means my cylinder was missing. sunila joshi.
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                        N
                        neha0903
                        from Mumbai, Maharashtra
                        Sep 19, 2011
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                        Address: South Delhi, Delhi

                        we booked a Lpg gas five days before..and today gas has been finished.i chcek the gas cylinger it was quite heavy.i called a gas mechanic to check the mattar..he checked and told there is water in cyclinder.i called a maheshwary gas agency..they never picked the phone..then i went to them..they are telling this is not their responsibilty..once they have delivered the gas cylinder..this is very irresponsible behaviour.it is their fault but they are not ready to take it..sir please help us..we are sufferin a lot.
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          G
                          Gurucharan Singh Ajimal
                          from Bhopal, Madhya Pradesh
                          Sep 18, 2011
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                          Address: Durg, Chhattisgarh

                          I HAVE BOOKED A GAS CYLINDER ON 14/08/2011 BOOKING SERIAL NO IS 2970 BUT NOT RECEIVED CYLINDER TILL 18/09/2011. NOW A DAYS THEY ARE NOT EVEN ATTENDING TO THE PHONE CALLS.OUR GAS CONNECTION NO IS ST 6013.

                          YOUR FAITHFULLY

                          GURUCHARAN SINGH AJIMAL
                          FOR RAJINDER KAUR
                          3/5 PRIYADARSHINI PARISAR EAST
                          BHILAI MOBILE NO [protected]
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                            N
                            N P Singh
                            from Pune, Maharashtra
                            Sep 17, 2011
                            Resolved
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                            Resolved

                            Address: Dehradun, Uttarakhand

                            Retail Petrol Pump Details: Prop: Bhagwat Das Jagat Das- Rishikesh(Dehradun), Location Near "Hotel Ganga View" (Old Bus Stand)

                            MY PROBLEM:-
                            On 16/09/11 I asked for Rs 500/= normal petrol but they have given me petrol of Rs 499.96 as per the machine Ruppes unit display. The Rupees disply unit was showing 9 digit in continuation of 7 digit in place of 8 digit and this was discussed with representative of Petrol Pump. They were explaining that everything is normal. This problem I write in their book on 16/09/11 but till today (17/09/11) I did not received any calls from their side/M/s IOCL. They have not given me any receipt of my complain.

                            Technically 8 digit must be displayed in continuation of 7 digit. If 9 digit is shown after 7 digit than it may be wrong setting/wrong display in Rupees or it is 8 digit displayed by machine and after that machine
                            will display 9 digit But salesman stop machine at 8 digit point and explaining it as 9 digit.

                            Conclusion is that they have given me Rs 488.86 Petrol in place of Rs
                            500/= and remaining amount (Rs 11.14) is in account of Petrol pump owner.

                            This is a malpractice used by this petrol pump and they are cheating the customer as well as M/s IOCL.

                            M/s IOCL must penalize this owner as per sale of petrol from last inspection date of machine to till 16/09/11 and to take necessary and preventive actions against this Owner so that in future they can not cheat the customer and M/s IOCL.

                            My
                            EXPECTING BETTER RESULTS
                            with regards
                            N.P.Singh
                            Mb- [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            i visited to petrol pump on 17/09/11 and discussed about the status of complaint. I was shocked after seeing the continuous supply of petrol from that machine. They did not stopped the operations of defective machine That means they are cheating the public.
                            In evening at 6:22PM (17/09/11) I talked with Sh G.B.Gohyal (Manager Marketing Officer of IOCL at Dehradun on Mb [protected]) .
                            He called me on my Mb [protected] at 6:36PM, 17/09/11 and assure the best results. He confirmed that further operation of particular defective machine has been stopped till checking/inspection.

                            Expecting better results for customers.
                            Jai Hind.
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                              R
                              Ram Sankaran
                              from Gurgaon, Haryana
                              Sep 17, 2011
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                              Address: Delhi

                              Sir,

                              With reference to recent notice issued by Indraprastha Gas requesting the PNG consumers to surrender the Indane Gas cylinders. In merit of this request we went to local dealer with cylinder, regulator and documents. But the dealer was asking us the ID Proof of the connection holder. In fact this connection was given to me by my uncle who is no more now, he was unmarried and died 10 years back at south.

                              Now can we surrender the cylinders with an undertaking, can we have the format -or tell us what is the procedure as the dealer is not aware of the same.

                              thanks n rgds

                              R Sankaran
                              The dealer should aware the procedure
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                                T
                                tiger_yogi
                                from Delhi, Delhi
                                Sep 17, 2011
                                Resolved
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                                Resolved

                                Address: North Delhi, Delhi

                                i m booked a riffil on 8/9/11 is c.no is 8082 but today do not Dillevar gas cillanadar ????????
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                Dear Sir,
                                I am Customer of Singh Gas Service, Bye Pass Road, Agra-282002 & Customer No. 07689 . I am booked a rifil on 17/10/2011 but today do not Delivery Gas Cylender .
                                Thanks.
                                Your'faithfully,
                                Vishan Swaroop Goyal
                                R/o. C-48, Kamla Nagar,
                                Agra-282005.
                                Mob.No. [protected]

                                Indane LPG Gas — CALENDAR NOT DELIVERED

                                R/sir

                                my LPG cylinder is deleverd till date pls help.
                                booking date 02/12/2012
                                con no. 06816
                                name- surendra nath srivastava
                                address- moh-bilandpur,nera saraswati classes
                                mob. no [protected]
                                [protected]
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                                  J
                                  jose john
                                  from Bengaluru, Karnataka
                                  Sep 16, 2011
                                  Resolved
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                                  Resolved

                                  Address: Chennai, Tamil Nadu

                                  Dear Sir/Mam,
                                  I have booked my gas on 12/08/2011 but till 15/09/2011, I have not received the refilled cylinder.Details are as follows-
                                  Name of Agency-
                                  RADHAKRISHNA INDANE GAS AGENCY
                                  No. 91, Poonamallee High Road
                                  Aadhiparasakthi Nagar. ( Near J.B. Estate Bus Stop)
                                  Avadi, Chennai -600054

                                  Customer no- 1901
                                  Date of Booking- 12/08/2011

                                  My address- Jose john, house no. 6, Rajajistreet (east)
                                  Kamarajnagar, Avadi, Chennai - 72
                                  Contact number- [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  not supplying gas on time
                                  my gas account no is TE6874 in the name of VL Gupta with address:3 chandra nagar,gopalpura bypass.my gas agency name is Tej enterprises,tonk road,jaipur.
                                  since last 3 months i have not received my lpp gas and am tired of complaining to this agency but so far no action have been taken.If no solution is provided in regard to my complaint then i have to go to the consumer court.

                                  my number is-[protected]
                                  my consumer no 270423 i have booked gas online, i got message after 3days i got message cash memo generated gas will supply shortly after two days i got message cash cancelled, again cash memo generated again cancelled i went shown to our gas dealer that fellow is not giving proper reply you book again he told, so i have booked again same thing happened, our gas dealer is not giving correct information what to do
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                                    sandyverma4u
                                    from Mumbai, Maharashtra
                                    Sep 15, 2011
                                    Resolved
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                                    Resolved

                                    Address: Bhiwani, Haryana

                                    Sir,

                                    I am a lpg consumer of indane gas through the dealer M/s Shubham Gas Service, Bhiwani City in Whichs Haryana. My consumer No. is 6562.
                                    i had bookrd gas vide booking no.- 149 since from last 8 days,but till date i have not received cyclender even my regular enquiry over phone.in every call they are saying that today we are sending.my phone no. [protected] or [protected] Sandeep verma S/. Shri Ram Avtar verma, hanuman Dhani Road Amar Nager Street No.1.Bhiwani (Haryana).

                                    M/s Shubham Gas Service Bhiwani ( Haryana)


                                    So, it is my request to you that please forward these complain to concerned officer so that we could receve better service from him.

                                    Regards,

                                    Sandeep Verma,
                                    Hanuman Dhani Road Amer Nager
                                    Street No. 1 Bhiwani-125021 ( Haryana)
                                    [protected], [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      Utpal_ru
                                      Sep 15, 2011
                                      Resolved
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                                      Address: East Singhbhum, Jharkhand

                                      Dear sir, my complain is today i registerd for new gas connection they say you pay Rs.5300. For one cylinder. Is this the actual prize for INDEN GAS IN JAMSHEDPURDear sir, my complain is today i registerd for new gas connection they say you pay Rs.5300. For one cylinder. Is this the actual prize for INDEN GAS IN JAMSHEDPUR
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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