Indian Oil Corporation [IOC] Complaints & Reviews

Whom ever it may concern,
I woul like to inform that i order a gas cylinder from kottarath enterprises gas agency day before yesterday. To day i recived my a broken cylinder. I called the agency they are very careless and they are not responsive. My consumer number as follows. CX5519257/[protected]
Agency number [protected].
I attached some pictures of the cylinder.

To,
The Manager,
Petrol pump name : ESEEM SERVICE STATION
address : 135/2 salkia school road Howrah West Bengal 711106

Sir/ Madam,

My name is Kunal mazumdar and I am a resident of salkia howrah west Bengal.

Through this letter, I would like to bring into your kind consideration that on 03//07/2021 I visited your petrol pump for the refilling of fuel around 10:30 am and I asked for a refill of full tank and the amount was paid through amount 543.72 by Card But, when I noticed that my TVS ntorq fuel tank is 5 L but fuel filling 5.49 L the fuel not filled correctly. I believe you would consider this as a genuine issue and you would take some appropriate action as this may lately affect the reputation of your renowned fueling station. You may contact me at [protected]

Thanking You

Consumer number:CX22925022, not able to book gas from last 2weeks, while trying to book get message like oops something went worng.

To,
The Manager,
Petrol pump name : ESEEM SERVICE STATION
address : 135/2 salkia school road Howrah West Bengal 711106
Subject: Complaint regarding fuel not filled correctly

Sir/ Madam,

My name is Kunal mazumdar and I am a resident of salkia howrah west Bengal.

Through this letter, I would like to bring into your kind consideration that on 03//07/2021 I visited your petrol pump for the refilling of fuel around 10:30 am and I asked for a refill of full tank and the amount was paid through amount 543.72 by Card But, when I noticed that my TVS ntorq fuel tank is 5 L but fuel filling 5.49 L the fuel not filled correctly. I believe you would consider this as a genuine issue and you would take some appropriate action as this may lately affect the reputation of your renowned fueling station. You may contact me at [protected]

Thanking You

Dear sir, this is to inform that yesterday, I went to fill petrol in my amaze car at 3 pm to Indian oil petrol pump situated near to Rithala metro station while coming from office. There, one employee told me that payment can not be accepted through card as there machine is not working. Usually I use credit card, but due to this, I asked the employee to fill petrol of RS 500/- in cash, he filled the petrol of RS 500/- but fuel indicator arrow did not go up. I complained to the concerned employee who filled the petrol, he asked me that sir some time it happens but u got the petrol of RS 500/- n give me bill also, relying on his assurance, I came back to my home. Today while going office I noticed that fuel indicator is coming down. Sir, petrol pump employee has cheated me n did not fill the petrol, in view of this, I am to request to take action as deemed fit against the petrol pump owner n employee, regards manoj Kumar

We fill diesel 800 rupees but petrol pump worker fill only 799.17. When I call him why he not fill proper they asked me machine cut here. They always doing with everyone.

They are selling petrol in their petrol Indian oil petrol pump which is situated in the village- Bangla, Po-Indpur, dist - Bankura, pin -722136.
the petrol they are selling in their pump is not original, they are mixing something wrong which you can determine it by simply smelling it, it also affect the milage of our bike. I have also asked the worker about it, according to them, we should talk to the owner, and this, not their responsibility. that why we need to go to another pump for fueling which is 4 km away. I think you guys should check their oil suddenly without informing them.
Look its a semi town, that's why no one is complaining about it, they are simply going to another pump until it's urgent.

My Name is Ajay Meena.I’m from Jaipur, Rajasthan. Recently i visited your Indian oil petrol pump near by Bagru, Ajmer road.Pin - 303007
I have the video proof that station workers are too lazy that i was standing at there for more then 2 minutes for fuel but they all are sitting together and enjoying there own company. I blowed horn for many times but they were doing continue when i came out from my car they one person came and done the job.
Is this your behaviour with customers?
What kind of services your branch are providing. plz look this matter immediately, i have the video for the same.

Leakage of gas from the cylinder when I open the regulator. Kindly fix it urgently.

Go to the link for videos and photos.

https://m.facebook.com/story.php?story_fbid=[protected]&id=[protected]

2nd July, 2021
This the case of Govinda Petroleum Agency, Pecharthal, Unakoti district, Tripura Indian Oil Corporation Ltd.

I went there to refuel my bike 3 days ago for Rs 730 (paid in cash) and also few days before that I did almost full tank, my bike broke down almost many times for the past few days. I usually refuel whenever my tank goes below 40-50% capacity, as on 20th June I refuelled for Rs 680. ( Paytm Transaction receipt copy attached).
I purchased my Royal Enfield Himalayan Bs6 on 9th April 2021, so this is a brand new bike. I have never refueled my tank from black market shops as it will damage the Fi.

After I brought to the mechanic I came to know the situation that they have been mixing petrol with water and kerosene.

The agency is charged both online and offline for refill delivery. So kindly look into this matter and refund online transaction. Agency name K2 international ([protected]) sarita vihar delhi indane gas agency Consumer no [protected] Booking/order No [[protected]] Booking Date 22 april 2021 tax invoice no[protected]. transaction vie bill desk UPI ID[protected]. issuer bank bank of baroda, when i reached delivery boy he deny for that online payment.

we had alredy un numburs of times complain by customer support and visit agency but no-buddy are getting responcebility.

Fraud of Rs 530 has been done after we have asked one of the staff to deliver us the petrol of same amount. Car reading for petrol was still the same. We asked for the same but he asked us to take more petrol so we decided to fill more of 200 rupees. Car reading for petrol has slightly been increased after that. Means the first time he cheated on us with our hard earned money of Rs 530. There was a difference in the bills of Rs 530 and Rs 200 also. Stamp is not shown on Rs 530 bill. Please find attached both the bills provided.

Hi sir,
Somebody booked indane gas using my name on 28/06/2021 and i got order details and invoice to my registered mobile number as a text message.
The reference number of booking is : Ref No.[protected].

Kindly please take action against this because this is very serious about my privacy and security.

My Father purchased petrol for Rs 400 and Rs 250 in 2 cans on 23rd of June 2021.Bill no 150540 from Arvind Fuels Eanchakkal Trivandrum.But it was adulterated with kerosene or some other fluid which damaged my vehicles carburettor etc causing heavy money loss to my father.There are complaints about Arvind Fuels from others also regards adulteration .Please take legal proceedings against Arvind Fuels, Eanchakkal

Jawali petrol pump
There is no Air facility provided by agency
Many time we complaint about the unserviceable air machine

But since long they repeat same words
Please look into the matter.

Jawali filling station IOCL

Nine Canopy lights is not working
Seven yard lights is notworking and Panel Board wiring was not done in Proper way it's laying over MCB
We already complaint six months before but still No response.

All the IOC petrol pumps are not redeeming the accumulated fuel points in the Citibank Indian OIl credit card.

The agency is charged both online and offline for refill delivery. So kindly look into this matter. Agency name maha laxmi indane gas agency Consumer no CX29893809 Booking No [protected] Booking Date 25 march 2021 Cash memo No N.A. transaction id[protected], when i reached delivery boy he deny for that offline payment.

Sir I booked my cylinder through mobiwic on, 30.04.2021 with operator refrence no ml011120baabb3dl4000. My gas no 19671/[protected].mobiwic says the payment is successful with you. But the order is not visible on your portal. And I have not recieved the cylinder aganist my booking

Gas Cylinder Delivery Persons didn't wear mask while delivering the gas cylinder.