Indian Oil Corporation [IOC] Complaints & Reviews

On 10/07/2021 while on an outing to hill station i got filled in my Wagon R Vehicle JK02AA8130 fuel for RS.2340 at 12.49 vide outlets credit card payment invoice no.04946. Gross negligence was shown by the operator as after filling the petrol, he has not fixed back the lid of the petrol inlet and shut the outer window.
Resultantly on way to the hill station a lot of fuel has drained out while climbing the heights and turns which could be traced out only after i had travelled more than 120 kms and there was continuing smell of petrol which i could not immediately trace out as such a gross negligence could not be expected from an outlet of a reputed company like IOC to which i am associated not only as customer from domestic LPG, Vehicle fuels but also as a shareholder.
This act of negligence, besides financial loss on account of wastage of fuel, Replacement cost of lid but also has put the life of myself as well as my family travelling along to a risk.
Since i had not to travel back the same way nor it is my frequent route i am not able to take up the matter the outlet dealer directly as such am escalating the matter for its resolution as non repetition of such negligent acts wit any customer in future

Sanjeev Sharma
H.No. 30 lane no.2 Bharat Nagar bantalab Jammu
+[protected] jkb.[protected]@gmail.com

Dear SirMadam, Today morning i have visited IOCL Kuber swami petrol Pump Satpur Nashik 422007 I am refile 5 Ltr petrol in my bike but payment is two time debited from my bank

Respected Sir,
I am a well know doctor in my area. This morning at 6:30am the petrol pump owner at Address: No 3B/4 Rohini, near Rithala Metro Station, New Delhi, Delhi 110085 refused to accept 10₹ coin as part of payment. This was totally unethical and a crime. Please look into the matter and direct them to not do it again. Regards.

Today morning I've visited AshokabFuel Pump, Darbhanga, Bihar and asked them to use the toilet. They have locked all the toilets and told me that those are unoperational. It was a bitter experience to me. Please look into the matter.

The Indian Oil Petrol pump of, Address: No 3B/4 Rohini, near Rithala Metro Station, New Delhi, Delhi 110085, this morning at 6:30 am refused to accept 10rs coin. He said that it was fake and would send me to jail.
It was really distressing to hear that. I am a doctor of repute and the misbehaviour was out of order.

The petrol pump owner of the petrol pump in Sector 10 Rohini, this morning at 6:50 am refused 10 rupees coin as a payment towards his services. He said that this was a fake coin and threatened to send me to jail.

Free air is not provided in company petrol pump so helping vendor just outside pump to make money of his own. Unserviceability continue from years back.

Since last 18 years the Indian oil petrol pump at post Rahimatpur, Tal Koregaon, Dist Satara Rahimatpur - Koregaon road does not have any air facility and also no any person available to fill the air and the staff there is giving reasons like the air filling mashine not working properly, air compressor maontainance issue.. however the same is not acceptable for 18 years continuouslty.
One more thing was there the petrol pump tanks was in my place (around 2000 sq meter) but they are not accepting the same.
I spoke to the superior there and he had nothing to say so i informed him that i am now filing a complaint against them about this matter.
Kindly call me...

I always purchase petrol from iocl.For a few days I am getting low average by my bike and car.To day few minutes ago I go to the iocl petrol pump Bidhannagar Durgapur (713212) to filling petrol in my bike, Discuss the matter with the delivery staff but the staff misbehave with me and challenge for the complaint.He also challenge with rough languages that I can't do anything action against him.Therefore I request for quick action against the staff.

Lpg cancel but money did receive.

With due respect, I need to inform you about the malpracticing in service of petrol by the alleged Petrol pump, which is one of the very essential source to mobilization of mankind. A week before i refill my bike tank on the nearby petrol pump located in Malesemau, Sector-6 near Amar Shaheed Path Gomtinagar Vistar, Lucknow that has just opened around 2-3 month before thereafter my bike has stop on mid of the road i was shocked because it was never happened before so anyhow i contact to my nearest bike service mechanic and give them my bike to check the issue. the mechanic changed the engine oil and then i again go for the refilling my tank but the problem seems as previous then I contact other nearby people and i am socked that they all are facing same problem with last few weeks but no one raised voice against the alleged petrol pump. So this is my humble request you to please check the petrol quality and take appropriate action against the owner or responsible persons and refund my hardly earned money which i have paid for that harmful petrol including servicing charges of my bike and do justice with the innocent customers.

Thank and regards
Anand Kaushal
Advocate
High Court,
Lucknow
[protected]@gmail.com

Dear sir, my name is Karthick J (Army) yesterday I had filled Rs 200/-for petrol in Sri Durga indian oil petrol pump, padanthal, sattur ..after I payed the concerned amount to the cashier he forget to give the change amount as I given Rs 500/-, he had returnly given only Rs 200/-only to me..but actually he will be return Rs 300/- for my bill.I came to know about this and I contacted the petrol pump at 7.30 PM, they told me that they will check the CCTV footage again whether u came or not our petrol pump and then we will contact to you to your mobile number till I have not been get any solution regarding about the issue.Their way of negligency make me hopeless..thank u sir..

Since last three to four months the Indian oil petrol pump at Hadapsar, near Manjri phata on Pune - Solapur highway does not have any person available to fill the air and the staff there is giving reasons like the person hasent come today or he is sick today... however the same is not acceptable for three to four months continuouslty.
I spoke to the superior there and he had nothing to say so i informed him that i am now filing a complaint against them about this matter.
Kindly call me...
[protected]
Capt. Vaibhav

The employee off the radhe petrol pump surat was told me many times that thare ware a machine problem, server problem and any other reason they were not providing a points on a petrol pump.

Dealer name : Radco fuels
Dealer code: 187860

Dear Sir, more than 30 mints I have waited on this fule station to fill air in my car.

No response from the dealer.
Today the other shops are closed as per govt instructions.

Kindly look into the matter and resolve.

Hi Sir,

This is to inform you that one of your dealer in Chungam, Pattikkad, Malappuram(District), Kerala(State) is always closing their pump. its operation has shattered the entire expectations of the locals. For many reasons, it closes almost two or three days a week. There is no oil there even during this Covid time. It is an activity that makes people completely mad. So please make an enquiry and do something as soon as possible.

Thanks

Sujith M

Today (12.07.2021) evening by 6.00 p.m., I went to Parambil Bazar petrol pump in Kozhikode (Kerala) and asked to fill petrol for Rs.500/-. At that time, my gage shows 35 kilometres to run. But after the person filled, there was no change in the gage. When checked with that person, he told that it will show upon ride. Even after ride, the meter didn't detected the change and hence went back to the petrol station. Upon enquiry, they teased like saying if you want proof, you fill in a bottle and the pour to the car. I feel like cheated. It is not a matter of Rs. 500/- my mobile no [protected]

Poor facilities at the petrol bunk/Center where there is no proper maintenance, respons, communications and facilities at (POS/CO CO ITI-HI BANGALORE)
and were there is no atmcard swipeing machine and no QR code scanner this should be improved/closed.

Please note for consumer no 01436 cooking gas Cylinder was booked with ref. no[protected] but it was automatically cancelled without delivery on 11 June 2021..

Again booking is done with ref no:[protected] on Monday with delivary time of 4 days . But till date no delivery was done till today .

The consumer is 83 years old who is suffering for the unruly protocol.

Please help

On 12July 21, My father had filled petrol for a sum of Rs 150/- at Yapral.. Secunderabad

He handed over 200 Rupee note and in return for change requested 50/- note..

The staff had handed over denomination of 20+20+10 rupee notes for which my father requested for one single 50/- rupee note..

The staff denied and behaved arrogantly. Also spoke in a harsh tone to my father who is a senior citizen and aged 73 years.. The other staff also refused to the request of my father

This type of arrogance is not acceptable and staff need to be strictly warned to oblige and behave politely especially with senior citizens

Also there was no supervisor or manager at the filling station from 1430 hrs to 1830 hrs to file a complaint...

Iam a serving soldier and away from family therefore a redressal is essentially reauired to dependants