Claimed

Indian Oil Corporation [IOC] Complaints & Reviews

www.iocl.com

2

Updated: Nov 5, 2025

Complaints 13291

Resolved

5158

Unresolved

8133

So far, so good. Indian Oil Corporation [IOC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Oil Corporation [IOC] will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Indian Oil Corporation [IOC]

Having problems with Indian Oil Corporation [IOC]?

File a complaint and get it resolved by Indian Oil Corporation [IOC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indian Oil Corporation [IOC]

Indian Oil Corporation [IOC] reviews & complaints page 48

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Sri Durga indian oil petrol pump ,padanthal,sattur

Dear sir, my name is Karthick J (Army) yesterday I had filled Rs 200/-for petrol in Sri Durga indian oil petrol pump, padanthal, sattur ..after I payed the concerned amount to the cashier he forget to give the change amount as I given Rs 500/-, he had returnly given only Rs 200/-only to me..but actually he will be return Rs 300/- for my bill.I came to know about this and I contacted the petrol pump at 7.30 PM, they told me that they will check the CCTV footage again whether u came or not our petrol pump and then we will contact to you to your mobile number till I have not been get any solution regarding about the issue.Their way of negligency make me hopeless..thank u sir..

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Jul 14, 2021

Updated by karthickumarj Need ur support as soon as possible.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Hadapsar

Since last three to four months the Indian oil petrol pump at Hadapsar, near Manjri phata on Pune - Solapur highway does not have any person available to fill the air and the staff there is giving reasons like the person hasent come today or he is sick today... however the same is not acceptable for three to four months continuouslty.
I spoke to the superior there and he had nothing to say so i informed him that i am now filing a complaint against them about this matter.
Kindly call me...
[protected]
Capt. Vaibhav

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Radhe petrol pump near maitry hospital vesu, University road

The employee off the radhe petrol pump surat was told me many times that thare ware a machine problem, server problem and any other reason they were not providing a points on a petrol pump.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Thiruvalla

Dealer name : Radco fuels
Dealer code: 187860

Dear Sir, more than 30 mints I have waited on this fule station to fill air in my car.

No response from the dealer.
Today the other shops are closed as per govt instructions.

Kindly look into the matter and resolve.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Chungam, Pattikkad,Pin Code: 679325, Malappuram(district),Kerala(State)

Hi Sir,

This is to inform you that one of your dealer in Chungam, Pattikkad, Malappuram(District), Kerala(State) is always closing their pump. its operation has shattered the entire expectations of the locals. For many reasons, it closes almost two or three days a week. There is no oil there even during this Covid time. It is an activity that makes people completely mad. So please make an enquiry and do something as soon as possible.

Thanks

Sujith M

Jul 12, 2021

Complaint marked as Resolved

Resolved

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kozhikode parambil bazar

Today (12.07.2021) evening by 6.00 p.m., I went to Parambil Bazar petrol pump in Kozhikode (Kerala) and asked to fill petrol for Rs.500/-. At that time, my gage shows 35 kilometres to run. But after the person filled, there was no change in the gage. When checked with that person, he told that it will show upon ride. Even after ride, the meter didn't detected the change and hence went back to the petrol station. Upon enquiry, they teased like saying if you want proof, you fill in a bottle and the pour to the car. I feel like cheated. It is not a matter of Rs. 500/- my mobile no [protected]

+1 photos

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Duravani Nagar, Krishnarajapura, Bengaluru, Karnataka 560036

Poor facilities at the petrol bunk/Center where there is no proper maintenance, respons, communications and facilities at (POS/CO CO ITI-HI BANGALORE)
and were there is no atmcard swipeing machine and no QR code scanner this should be improved/closed.

+1 photos

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Please note for consumer no 01436 cooking gas Cylinder was booked with ref. no[protected] but it was automatically cancelled without delivery on 11 June 2021..

Again booking is done with ref no:[protected] on Monday with delivary time of 4 days . But till date no delivery was done till today .

The consumer is 83 years old who is suffering for the unruly protocol.

Please help

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 12July 21, My father had filled petrol for a sum of Rs 150/- at Yapral.. Secunderabad

He handed over 200 Rupee note and in return for change requested 50/- note..

The staff had handed over denomination of 20+20+10 rupee notes for which my father requested for one single 50/- rupee note..

The staff denied and behaved arrogantly. Also spoke in a harsh tone to my father who is a senior citizen and aged 73 years.. The other staff also refused to the request of my father

This type of arrogance is not acceptable and staff need to be strictly warned to oblige and behave politely especially with senior citizens

Also there was no supervisor or manager at the filling station from 1430 hrs to 1830 hrs to file a complaint...

Iam a serving soldier and away from family therefore a redressal is essentially reauired to dependants

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Resected Sir,
Myself, Jatinder Singh
On monday afternoon, I have to visit one of my institute which is located at Ram Tirath Road around 2.00pm. All of sudden, I came to know that my car ie.Swift Dezire PB021100 having low pressure in Tyre. On the way, I stopped at Indian Oil, l requested the present employees to refill the air, but nobody eve came and helped me.I stayed there waited for somebody's assist.but all on vain. I have to face inconvenience due to poor service and non cooperation of your petrol pump.
Regards
[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

On 12 July 2021, I went to Rajbir Auto Centre for Petrol filing and as usual when I asked to full the Car Tank they first filled the tank for Rs. 300 and stooped the metre and after that, I rejected to fill the tank and according to me, they did not filled the petrol at all.

This was the fourth time they did exactly the same thing, whenever I asked to full the tank they will first fill the tank for Rs. 300 exactly and then will full the tank. This time I caught them and asked them to not fill the tank at all.

Further, the staff has unethical behaviour and give zero customer service. This is the reason I always prefer HP instead of Indian Oil.

For further communication, you can mail me at manali.[protected]@gmail.com

Hope you will revert and solve the matter at the earliest. They must be practicing the same with the other customers also.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: At po-samas via -Barbigha district sheikhpura Bihar pin code 811101

Dear Sir/Madam
I am citizen of samas near by Tripti fuel center, whose allocated or license given to Leela Kumari Prasad . It's located in Samas More police station barbigha district sheikhpura Bihar pin code 811101.
This retail outlet has not followed length and breadth properly .As per norms length required 35 m *35m State highway 83 in Bihar but this has only 35m *32m.
Also not followed norms of passed rural road within 50 m .
School is also within 50 m.
Impact of this less length all vehicle crowd come s in SH83 and regular accident have to happen .
Please take necessary action on this .
Thanks
Rameshwer singh

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

View replies

R

rameshwer8825363924

Sep 12, 2021

Dear Sir/Madam
I am citizen of samas near by Tripti fuel center, whose allocated or license given to Leela Kumari Prasad . It's located in Samas More police station barbigha district sheikhpura Bihar pin code 811101.
This retail outlet has not followed length and breadth properly .As per norms length required 35 m *35m State highway 83 in Bihar but this has only 35m *32m.
Also not followed norms of passed rural road within 50 m .
School is also within 50 m.
Impact of this less length all vehicle crowd come s in SH83 and regular accident have to happen .
Please take necessary action on this .
Thanks
Rameshwer singh

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

महोदय मैंने आपकी कंपनी इंडियन ऑयल के पेट्रोल पंप से डीजल फइलल करवाया था दिनाँक 18/06/21 को पेट्रोल पंप का नाम है पुलिस वेलफेयर सोसाइटी पुलिस लाइन पीर बाबा रोड कटनी मध्य प्रदेश। और मलोगों ने मेरी गाड़ी मैं मिट्टी का तेल मिक्स वाला डीजल दाल दिया। और मैन फुल टैंक करवाया था जीका अमाउंट होता है 4300/-। और फिर मैंने अपनी गाड़ी को 200km से आने के बाद मेरी गाड़ी मैं स्टार्टिंग प्रॉब्लम और मिस पिक उप होना स्टार्ट हो गया । मैं फिर हुंडई के सेरिवे सेंटर गया गाड़ी को देलहने तोह वह के technision ने चेक करके बताया कि डीजल नही यह तोह मिट्टी का टेल है। कृपया करके आप उनके उप्पेर उचित कारवाही करे
धन्यवाद
mitin sahni
मोबाइल नो, [protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

View replies

M

Mitin Sahni

Jul 11, 2021

Rs. 4, 300.00 was spent on your BoB credit card ending XX6101 at POLICE WELFARE SOCIETY KATNI IND on 18/06/2021.

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Village safiyabad koti p.s mundali block kharkhoda district meerut u.p

उत्तर प्रदेश के मेरठ सिटी में तेज गढ़ी चौराहा वे इंडियन ऑयल का एक पट्रोल पंप है दिनांक 11, 07, 2021 को सुबह 9 बजे के बाद में पेट्रोल डलवाने गया तो मैन स्टाफ से टोलेट के लिए पूछा तो स्टाफ ने टोलेट का लॉक लगा रखा था स्टाफ ने मना कर दिया फिर ज्यादा कहने के बाद चाबी दी लेकिन बाद में स्टाफ वाले बत्तमीजी करने लगे कि तेरे बाप का है ये किया नही कराते हम कोई सर्विस फ्री में कह दो जिससे कहना है उनकोकाफी समझाया लेकिन वो माने नही ओर मेरेसाथ गली गलोच की अगर मेरी सिकायत पे कंपनी कुछ नही करती है तो में कोर्ट में मानहानि का मुकद्दमा करूँगा स्टाफ ओर मालिक के खिलाफ कानूनी कार्यवाही की जाए और इसका लाइसेंस निरस्त किया जाए ना ही तो सिकायत बॉक्स है और ना रजिस्टर देते है मुझे इसकी जानकारी की जाए कि किया हुआ धन्यवाद..[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Village Raholi, tehsil Newai, district Tonk

Dear Sir,

I'm belong from village Raholi, Tehsil Newai, District Tonk, (Rajasthan) pincode 304022, and here one petrol pump of IOCL they provide us very Wrost quality petrol (with mix water) we all villagers feeling cheated since long time,

Please Help

Regards,
Richpal Singh Rajawat

Mobile No [protected]

+1 photos

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi Team

My self Punam devi request you to help to change my account and distributor visiting office from 1 year no help provided yet please look into the matter and help in resolving the issue.

Consumer I'd -[protected]

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: PATNAGARH,GHASIAN

Misbehave of Indian oil worker Ghasian
Dist -Balangir, Via-Patnagarh, AT/PO-GHASIAN

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Manpreet Singh R/o Bagh colony, Tapa Mandi,Teh Tapa Distt Barnala

I belong to Tapa Mandi, Teh Tapa distt barnala 148108. My city's petrol pump M/s Bansal filling station does not refuel any customer through automatic machine. I was not given enough oil when I objected to this and once I was insulted, I have already reported that they have been cheating for a long time. While the people are already worried about the rising price of oil, on the other hand the people of Eda are looting the people.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: M/s Chajju Ram Filling Station, Kapurthala

I want to bring in your notice some points about the Chajju Ram filling station Kapurthala:
1. That one of the filling staff has mis behaved when I went to refuel my Vehicle.
2. That I couldn't know the name of that boy as no name slip was affixed on the uniform of any of the staff.
3.That I use to visit regularly this filling station for refuelling my vehicles and I often notice mismanagement by the present staff. They oftentimes instruct the customer to park the vehicle at different refuelling point at a time creating confusion to the customer.
4. That the behaviour of some of the staff is very rude for not following their confusing instructions.
An early action is solicited please

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mawana Meerut Road , Incholi,Meerut , Uttar Pradesh

We r come from meerut so i want to refill the air in tyres. But there is no worker or employee at air filling pump. It is situated on mawana road incholi meerut uttar pradesh.

Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.

View replies

C

cutting video

Jul 13, 2021

Sir, there is an employee present at the air point till the time of opening and closing of the petrol pump. according to me

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines