Indian Oil Corporation [IOC] Complaints & Reviews

Respected sir
myself sarabjeet singh suri regular customer of your pumps. yesterday i visited your petrol pump name Shivesh Service Station around 6.31 p.m.the attendent name mr.ambika ishra, i told him to fill petrol of rs 400 in my bike bearing registration number DL 11 G 7770 and wait for auto cut. shocking i had remind him 3 to 4 times for wait for auto cut but he intendedly didn't do that which he agreed same in front of the manager and sales man of petrol pump but shockingly no action taken against him. same i had lodge complaint in complaint book bearing SR no.0859 . Sir i feel cheated as petrol was short given to me. as per i am aware when you set fix 400 in meter petrol comes till it get auto cut.
i feel cheated and if not got any solution stop visiting ioc brand pumps in future.
my number is [protected]
email [protected]@gmail.com

Along with the gas bill amount, they always ask for 20 or 30 rupees more on every home delivery, I complained to the Indian gas official website once, in spite of the complaint, they always ask for extra money. I mostly do online payment, still those people ask for money, I am tired of refusing it again and again. You should kindly ask the distributor to give the delivery person the money / salary properly So that the delivery person does not have to ask for delivery charges from the customer

1.Miss behaviour of salesman with customer
2.Air filling machine not working for pubilc from a long time
3.toilets not properly clean
4.pump have not proper parking facility
5.emergency card swipe is not avilable for truck driver

I booked the refill gas cylinder for my indane consumer no.- attached with my mobile no [protected] using Paytm and did the online payment for order no.[protected]. on dated 29 may 2021
But the invoice has been cancelled with below message:
"dear indane customer, your invoice[protected] has been cancelled due to rate change.".
I want to avoid any cash on delivery in this pandemic situation. Hence, requesting for intervention to clear my order and facilitate hassle free delivery of refill cylinder.

Kondappalli, IDA. Besides iocl bottling plant. Iocl petrol bunk doesn't have toilet's. Dealers code 336692.

M/s. Sneh petrolium, kutehi, rewa, mp
Receipt no: E1717 & E1725
FCC Id: [protected] & [protected]
FIP no: 01
Nozzle no : 03
Product : Petrol
Amout : 4321+ 623= 4945
Volume: 41.33+5.96 litter more than tank capacity
Payment detail
trasection Id: T2105311455360520159252

A person in Indian Oil Corporation uniform is unauthorizedly running Tyre filling and repairs shop at the entrance of IOC petrol pump and overcharging for the services, taking undue advantage of lockdown period and pandemic situation prevalent right now.

The complaint is about one of the dealer, i.e. "Mukut Shree Services". The dealer always refuses to show the complain log book, and don't give gas too, which is free for everyone. The workers also talk to their manager 'casually', and has no respect towards anyone. Is it the system you handle ? The manager also talks very rudely to consumers, and don't give the complaint logbook on asking for it, he says "it will be available after 1 hr, and tell me the reason why you want it ?" He also says that "why do you want everything free that company is providing for no cost ? We also want some profit." Now, " Why would I tell him the reason of complaining ?? Is he the boss of the company? NO, he's not. It's not the story of one time, it happens every time I go, and I won't be quite . At last, I only want to know that, what is the policy of the company and what will you do by getting these types of complains

Hi
Indian oil team my name is kanwaljit singh one of my friend was went at one of Indian oil filing station Punjab (India) village mehdoodan, tehsil Samrala, District Ludhiana (Sainik Filing Station) has filled Diesel in add flued Tank of my scorpio S11 model and then I tried complaint to the owner of this oil station but they are misbehaving with me. This oil station staff has opened up add fluid tank lid from backdoor inside without his permission.
Please align your this station staff and owner for their mistake

We take fuel Rs. 200 in mugra Badshahpur petrol pump...Sima diwedi petrol pump.

He received payment but fuel not fill in tank.
Fraud done by petrol pump.

महोदय गाजियाबाद दिल्ली गाजियाबाद नेशनल हाईवे 24 स्थित जय ऑटोमोबाइल्स सीएनजी पंप पर प्रत्येक गाड़ी पर ₹50 एक्स्ट्रा दिए जा रहे हैं मेरे पास इसके सारे सबूत है कृपा कर उचित कार्रवाई करने की कृपा करें

At Rose filling station, near Rohtak Haryana, an attendant has stayed his relative and has closed washrooms for public use. This is bizarre

I'm coming morning 6:25 Am but Internal issue no any Response After waiting im going 7:20 Am without petrol purchase

Very Bad service please strictly action

I want to majwara and my bike oil is reserve so I want to indian oil pump kasoundar 221716 I take petrol of 200₹ and I turn fuel on and start thry bike when I go bike is off and I turn again reserve then it start so there is fraud oil scam in the oil pump I did not called anything to pump I think my bike problem but when my bike stop to run than I check to bike my bike is ok and I take oil to other pump of 210₹ it start on fuel on position please check and take action against them and refund my money

Jawali filling station petrol pump jawali road phone .
pump is not providing service like bathroom and drinking water they have not water coller for costumer kindly take action and check on the petrol pump through a registered officer of IOC

thanking you
customer jawali filling station bhol.

Hello India’s Number one petroleum company. This is being written to you after trying to patiently obeying all idiotic orders from one of your very greedy, aggressive and arrogant sales officer from Sangrur division, Punjab. His name is Ashutosh singh who is so proudly harrass the dealers by threatening everyday about the credit facilities and about blocking the supplies just for not joining the zoom meetings. I have attached one of his messages snapshot where in one of his whatsapp groups, he is trying to threat dealers that he will block all the facilities as he is the owner of the company! In this critical times, people are dying because of COVID and everybody is taking their health and loved ones more serious than earning money and work. But this guy is so very sensitive that he is taking this COVID situation as an opportunity to earn some extra bucks from dealers and making their lives more difficult. Please take it seriously, because nobody is saying anything because of his fear and one day somebody will die because of this kind of daily threats! I hope being the most loved and responsible company, you will conside this complaint very seriously and will show this so called officer his right place. Thank you! JAI HIND

Hi,

As we know nowadays very critical situation because of corona period, so I just want to inform you that please give strict instruction for corona vaccine and for cleaning in Punjab Jalandhar all petrol pump because on petrol pump everyone visit there . that why it is very important for our safety

Shushil fuels dhamoun po-patori.diss-samastipur.in this petrol pump petrol quantity is less.i told about this the he abuse me.and give me dhamki.i told her to give me 1 liter of petrol in bottel he not give me petrol and abuse me..ja jikso khana h kah de.nhi denge ky kraga

Dear sir / madam!
I am a regular customer of IOCL .I filed up petrol On 25 th May 2021 at around[protected] hrs The IOC petrol pump at Ormanjhi near Madhuban Hotel. When I asked for air they first told me there is no manpower and secondly they told me the machine is out of order. These excuses are common on day to day basis. When I asked for the complain register they refused to give me the register.
In the panedemic scenario after 1400 hrs only petrol pump is the place to chaerge the air pressure. But I am not getting it continuously from that petrol pump and people are giving silly excuses.
Kindly do the needful so that customers can get the services as per the IOC guidelines. Otherwise of no use to circulate these services in guidelines for publicity on the name of customer sevice. Also you are requested to give me the fedback of the action taken agaist this.
Thanking you in advance,
Regards!
SK Choudhary
Mob no [protected]

I have not recieved gas cylender till now .I have already online payment on dt 23_05_2021.And the Devi Gas Agency, chandikhole, Jajpur has not respond the consumer number_27546001