Indian Oil Corporation [IOC] Complaints & Reviews

Respected Sir

my self parminder Singh . i reside at pinjore my conatct no is [protected]. Today morning at 9 o'clock . i went to your company petrol pump (BHAVIL'S FUEL POINT)
situated at village Charnia nalagarh Pinjore Road to fill CNG in my car. but there is only 2 staff on this pump. they have many customers. i told them to fill CNG. but they said 'TIME LAGEGA'. every customer have their important time. but this kind of Practice makes lost of time. just because there is less sufficient staff to operate machines. kindly look into the matter and told the dealer to check all this problem. because that also effects his sale and companies image too
Regards

Parminder Singh

I have booked a cylinder on 30 Mar 2021 and paid through paytm via an sms sent by the indane gas itself on 31/03/2021. however, quoting the failure of payment the delivery boy has collected cash again. On reaching the Happy Home, Visahapatnam dealer, he denied the payment online. though complained twice about the issue, indane gas has not resolved the same and quoted failure in payment. However, the help bot in the indane gas website quoted the trasanction as Digital payment. confirmation regarding paytm payment success has been received from paytm and they advised to resolve the same from end user only. paytm reference no[protected]. Attaching all the relevant screenshots to resolve the issue at the earliest.

Last day 9/04/2021 i fill my scooter(Honda dio) full tank as its get empty. fuel capacity for dio is 5 liters as i filled its crossed 5 liter and reached 5.61 then also it was not filled approx 1 liter more need for filling. need an answer why this fraud happen and what will you do as i raised a complaint

People want key for argency but they will not give

Shyam Auto Centre
Laxmipur Raigarh (CG),
Petrol filled quantity 11.14 @ Unit rate : 89.72
Amount = 999.48
Payment through Debit Card & deduction is Rs 1000/-.
why i paid 52 paisa extra. Deduction should be nearest round off of Rs 999/-
please resolve.
Receipt available with me.
My contact no. [protected]
EMail id : [protected]@yahoo.co.in

Everytime i drive to fill up my scooty the staff always tried to defraud me..
I ask for a certain amount of Fuel say for rs.210.. He'll fill for 110 and will then stop and will start filling for 110 mark only... this short fuelling scam is very common.. Look into this..the whole staff is fraud

Shortage oil delivery, not paper bill, not open timely & regularly, misbehave.

I am owner of Amaze Car which gives milage of 15-16 km per ltr. I got filled petrol for Rs.1000/- on 26/03/2021 (11.03 ltr.) from Auto Fuels, Road No.45, Guru Harkishan Marg, Pitam Pura, Delhi-34 vide Receipt No.3771 when the reading of my car was 31215. The car ran only upto the reading of 31285 (70 Km only). I complaint the matter to the manager of the petrol pump at the time of filling as well as today but of no use.

Dispenser nozzle doesnot locked while petrol filling...That person frequently start & stop the nozzle by given pressure while petrol filling...afterthat he fight with me about I will do like this only..

Hello. I indane gas booked on 31/03/21 through indane app and had paid same time rs 854.5 under upi payment mode successfully. Please note the problem carefully. After two minutes i cancelled the booking and message comes from indane your booking cancelled refund initiated successfully. Note the point. The amount not refunded to my account till the now.

Reference No. N170117172720479281814
Application Date:[protected]
Consumer Name: Sekharamantri Pavan Kumar
Address: C-225, New Minal Residency, JK Road, Govindpura PO, Near Water Tank, Bhopal MP -462023.
Distributor: SAINI INDANE
KYC No. [protected]
KYC Date:[protected]
Waitlist No. [protected]
Waitlist Date:[protected]
Multiple Connection Check: Cleared
Waitlist Release Status: Released

I have applied for a new gas connection online and paid the booking amount of Rs. 1900 approximately through netbanking but did not avail it for various reasons. However I have not yet received back the booking amount. However I am not sure about the exact amount. I have provided all the details above. Please look into the matter and arrange for refund into the same bank account from which I have made the said payment for booking purpose.

There are 4-5 petrol pumps in the vicinity of Bombay hospital, Indore.
Not single one of them is having Nitrogen filling facility which operational.
To get Nitrogen filled in the vehicle I had to drive 7kms to get it filled.
It's just weird to drive 7kms to get Nitrogen inflated even though there are more than 4 petrol pumps in the vicinity. Irony is not a single one of them is willing for it.
I am still unsure whether someone will take cognizance of it as since this issue has been persistent for sometime & authorities have failed to acknowledge it, then this is just makes it mere formality as there won't be any action taken from your side.
I just wanted to do everything that I could to highlight the issue & troubles faced. Rest is on your shoulders to take action.

I got my car fueled in Alfa Gasoline. Pump got disconnected automatically for 3 times and when asked they told it is new one and there is some problem. How they are using the pump when knowing that petrol pump is at fault? Can you please check.

I am writing to complain regarding an incident that took place recently. I wish to inform you that while travelling from Delhi, I paid for filling petrol at the Pilkhuwa Oil Company.
I asked the person in charge to fill the tank fully, what he did was he filled the tank half and making the machine jump by stopping and starting the flow of oil constantly so as to overcharge by somehow manipulating the process of filling oil.
On asking him as to why he was doing the same he revolted, but thereafter when he understood he had been caught, he filled the tank full.
As a concerned customer, I write this to inform you that it is possible that the same fraudulent practice might be happening with various other customers as well, be it unknowingly, that is being carried on there.
I request to kindly look into the said matter so that other customers of your esteemed company might not suffer.
Hope you would take the necessary action in order to discourage such practices in future.

PETROL PUMP DEALER- M/S OM SHIV GORAKSH K.S.K.
Date[protected]
TIME 4:30 PM
Sales person is speaking very rudely and loudly after just asking to fill the fuel slowely, they start misbehaving and even didnt fill the fuel slowly. they fill the fuel at very high speed and not continuously, making jurk in between. its not safe to go there with family. they are ready to fight with us without any reason. after asking complain register, first they said ok write the complain what will happen nothing, , , you can't do anything to us. we are not afraid of complaint and than didn't provide complain register after so many request. even he told and threat me that he will through and hit me the (he said in haryanvi - tere mathe me marunga complaint register) complaint register on my forehead. its really upset me with this behaviour at IOCL pump. please consider my complaint as serious request, so that they should not repeat the same with another customer. they can hit and beat the customer too, they are really rude. They didn't give me any bill receipt for my fuel purchase.

I have purchase 650 INR Diesel.

I have booked a cylinder on 28th Mar 2021 and got a confirmatory message of the same promptly . i was to get the cylinder delivery on the same day but did not get the same . On 29th Mar 2021, I GET A MESSAGE STATING THAT MY CYLINDER IS DELIVERED where as the cylinder was not delivered to me .
I called the agency, M/S ENNAR GAS, the concerned manager( RIAZ AHMED KHAN ) was so rude and reckless in answering and was stating that " your cylinder was delivered to somebody else" . the delivery boy( IMRAN) had called me soon and was stating " i called you and you asked me to come tomorrow ". Shockingly no one called me and i have a proof of the call records .
This is a regular phenomenon with M/S ENNAR GAS AGENCY and i have been witnessing the same for 8+ years now . the agency is very irresponsible and are very rude to customers and are very poor in service delivery . they are very good in collecting money via delivery boys and in selling cylinders to unauthorized persons ( you may pl confirm through your vigilance wing ) . I request you to kindly intervene and consider cancelling the licence of this person and may grant it to some sensible person who runs it with the sanctity and decorum of IOCL .

Kindly unlock user id registered with mobile no [protected]
sangeeta agrawal
advocate delhi high court

AIR FACLITY NOT AVAILABLE AT Indian petrol pump M/S KASHMIR FUEL CENTR GANDERBAL JAMMU AND KASHMIR.

very rude staff fayaz ahmad their. One of worst petrol pump I have ever seen.

Dear worest company Indian oil.

This is to inform you that today around 0955 pm. I went to one of the worst petrol pump. Namely M/S Kashmir Fuel CENTR Ganderbal. Their staff Fayaz ordered me why I didn't put fuel on my car during day time. Why I am coming late hours. He was acting like I was his employees and he was my boss. He use foul language with me. After completing fueling he ordered me to come to his office and get my card their.
After I entered his cabin he again use foul language and start shouting at me. That why u didn't get cash with u. And why are you coming late for fueling. I have already settled swap machine.
I was looking forward to did my full tank of fuel. But unfortunately due to misbehavior. He only put 250 rs fuel in my car.

Moreover they don't have air facility available.

Regards
Aijaz sheikh
[protected]

This is bring in your notice that today at around 0955 pm, I went to M/S KASHMIR FUEL CENTR GANDERBAL jammu and Kashmir.
After reaching there one person namely fayaz ahamd start miss behaving with me stating that why are you coming late for fueling. Do u have sense . Politely I informed him, i[censored]r petrol pump is closed I will return back.
He replied in a rude way. How much fuel. I informed him just put few ltrs. So I can reach my destination and I m haveing card with me. Please use this.
He again became rude and informed me that why are u not haveing cash. We use to do settlement earlier.
Somehow he managed to put fuel in my car.
Later he called me inside his office to swipe my card. And misbehaved there again and use foul language.
Now my question to you ?
Is this a way that you treat to a customer?
Why you hire such persons who are not willing to work?
Is there no value of our money?
How can you provide such 3rd class service.