Indian Oil Corporation [IOC] Complaints & Reviews

When asked for air service the staff denied that there is no staff for air filling and when asked for complaint register which is a right of all the common man, the staff denied to give and said he doesn’t know where the register is and the owner of the pump also not gave complaint register after which the staff misbehaved also and used improper words.

This complaint is against the Lpg gas cylinder agency named Mathews gas services, plamthottam complex, 1st floor near KSRTC, thiruvalla-689101. We have booked the cylinder online and paid the amount through the site on 22nd April 2021 and received a message that the cylinder will be out for delivery within 5 days .Today ie, 26th april 2021 we had received a message that invoice generated for Rs 821.Share DAC 8783 on delivery.But we haven't received the gas yet.This is because the last time when they came to deliver the gas they asked for extra 50 rupees eventhough we have paid the amount online.We gave them 20 rupees but they strictly told us that we should gave them 50 rupees itself and the one who named Jayan told us that if we refused to gave him money he will not deliver us the cylinder next time and we should go to the gas godown to purchase it.
Till now we haven't received the gas.
So necessary actions need to be taken against this incident because we have paid the money online and it's urgent requirement for the cylinder.
So do take this complaint as a serious matter and take necessary actions against this.

Today morning I asked to fill 1200ml petrol in kaniyur, Laksmi agency but the operator says they can't do it in litres, only in rupees they can fill it.still I argued with them but they give response atall.i think they are cheating everybody.pls take an action for this complaint.

Sir the petrol pump employee diredted me tovthe other outlet of your esteemed IOPump, , as per his direction and call i parked my vehicle adn the bumper of my new car got damaged, as the safety rail rod near the granite installation cannot be seen by many drivers or owners, , so the incident happened, , i complaint it to the regional manager that its nt my fault bt he instead to resolve the matter, he told me the safety rail is per instruction of IOC bt i can assure you tovcome physically here andexamine, , the safety rod is too low for every customers to see, there were many complaints to the manager there bt he always turns a deaf ear, , now wat i want in favour is that my bumper be mended if it can or if nt it should be changed, , inwas thinking of bringingnmedianhouses and consumer cell officers to look for themselves bt before doing that ivwant to take your valauable consent and solce the matter sympathetically, , u see that im a regular customer there, ,

I am sanjay, I buy a new connection from Shilpa Gas service on[protected], but till date they do not issue my connection.
My Consumer No is. [protected]
My LPG ID is.[protected]
My registered mobile. [protected]
SL69 Release Date[protected]
KYC No. [protected]
Reference No.
N1812281072941826922495

I talked to owner of the agency's, but he rudely behaved me. Also area manager rudely behaved like this.

My consumer no. [protected]
LPG ID. [protected]

Mobile no. [protected]

On 22nd April 2021 approximately 9:10AM at IOC petrol pump Mundoor Thrissur. A lady staff with specs over there was very rude towards us . she asked us to move our car in a very rude way as if we went to fill the Petrol at free of cost. when we told her please be polite with the customers she threw our point card along with the machine and went off showing her anger. Is this the way an Indian oil staff should behave with the customer . She didn't even mean to apologise to us. Felt very bad in the morning itself .
I would request you to take necessary action required against her or to make her apologise towards us .
Thanking You
Rajesh P

Kaveripattinam petrol bank to be amount prode sales man and manger to not return amount

Sir I am from Jammu Kashmir dist samba tehsil rajpurapin 184141 Indian oil petrol pump in rajpura using kersone oil in the name of petrol nearly 3 years gone sir please take strict action on petrol pump rajpura.

Consumer No 69204-[protected]. My Aadhar Number has been changed to XXXX XXXX 6078 where as my registered Aadhar Number is[protected].
Earlier the subsidy amounts were transferred to my HDFC Bank savings account [protected]. Abruptly this was stopped and I was surprised to see different Aadhar Number on the South Madras Gas Agency, Chennai invoice and for the past many months the amount has been credited to wrong account.
How the Aadhar number was changed in your record. Please correct and probe.

Complaint SR No[protected] dated 19.03.2021 is not resolved. On 20.03.2021 South Madras Gas Agency called me and requested for my Aadhar card copy which I sent by email and hard copy. Please probe as the subsidy was diverted for many years. Will I get back the subsidies. Keep me informed after the change is done.

I by mistakely booked an Indane Gas on 15th April, 2021 via Google Pay App. But cancelled it as soon as possible. It is 21st April, 2021 today and I have got no refund till date. On their end it shows, amount refunded. But it has not reached to me yet.

Booking Reference No. is[protected]
Transaction Id is BD011105BA2AAAA7QWKZ

Yesterday 20 th april I have VISITEDdhanlaxmi petrol petrol pumpnaran pura ahmedabad for filling of my 2 wheeler petrol tank and filled 3 litre petrol .I have asked filler that I have to redeem points of citi card and he told me it is no more available but once you transact to card you will get message from from citi bank and but without instruct to other person he directly give card and person made normal transaction and I did not want make normal transaction of card but he did not care about it and also when I asked him to why do normal transaction he spoke like any thing and misconducted against me and speaking like anything without knowing how can make transaction main thing is petrol pump like this taking such type of staff .I am stopping to fill petrol as of now as I had humiliated by filling staff .I have attached snap shot of transaction made by petrol pump without consenting to me please refer last transaction of snap dated on 20 th april 2021 12:28 PM

Employee at petrol pump station are completely unaware of corona pandemic and not using masks on mouth. This is very horrible.

Dear Sir,
On 13 April I got the diesel filled at SRI RAJ Filling Gomtinagar Lucknow for Rs 1000 but the salesman deducted 10000 Rs for the same. while checking my statement i found that instead of Rs 1000 an amount of Rs 10000 has been deducted. I have contacted at the petrol pump also but didnt get any positive response from them. Although they have taken my card no but didnt tell any time frame for resolution of the problem.

Card No- [protected]

जिला हिसार (हरियाणा) के नारनौंद कस्बे में जींद रोड़ पर स्थित कुमार सर्विस सैंटर नाम के पेट्रोल पंप पर पैट्रोल कम डाला जा रहा है। मैनें उनको कई बार इस बारे में शिकायत भी की लेकिन कोई सकारात्मक परिणाम नहीं निकला। शिकायत /सुझाव पुस्तिका मांगने पर "नहीं है" ऐसा जवाब मिलता है। सामान्य जन पर बहुत प्रभाव इससे पड़ रहा है, कृपया जल्द ही कोई समाधान करें व कार्यवाही के बारे में मुझे भी सूचित करने का कष्ट करें ताकि मैं भी किसी कानूनी कार्यवाही करने का सहारा लेने से बच जाऊं

On 16/04/21 between 11:30 am to 12:30pm . I went to refuel my scooter . I asked him normally have you filled up oil (as I was not sure). He replied me with bad manners . He said, " What do you think?
I told him, " I am not sure, just say me yes or no .but he never gave me straight answer . It creates very embarrassing moment when he told me . " dhadhai achen naki " It means I have an intention to cheat him . And when I said you don't no how to talk with the customers he threatened me to leave this place as soon as possible .
Please investigate the matter and take corrective actions .
dealer code-220848

Today I refueled my bike at IOC fuel station of 5th main Road Chamrajpet Bangalore 560018 and after that I filled Air for which I had bee demanded for Rs.10 for Air.

Dear sir I m member of your petro card. But the problem I am facing problem to redeem my points. Almost pump workers are denied telling that machines not working. For reference 1. Petrol pump Roop Nagar Jammu
2. Petrol pump Thathri Jammu
Kindly look into the matter and resolve it. Regards.

I am Satish Ambardekar. I was holding IOC shares in 2 of my Demat accounts. 290 were in my account with Sharekhan and 80 were in my account with broker Angel broking, I did not receive any dividend from the company. It was an interim dividend of 75%. Its record date was around 2 months ago on 10th February 2021. But I am yet to receive anything. My account details are as follows.

Sharekhan
NSDL IP 21697154
Client ID IN300513
Customer ID 1643061

Angel Broking
DP ID 33200
Demat A/c/BOID [protected]
Client ID S327871

My Bank acc. associated with these both are Kotak Mahindra Bank
[protected].

Please provide us information and do the needful.

Petrol pump fraud.
I asked for Tank full. Agent filled 100/- when i said tank full, he did not reset the meter. Meter started from 100/- again.
On top, filled 6.97/- litres but charged for 7.97 litres.
Time of transaction: 15.Apr.2021 7:24 PM

Petrol pump name: RB Petro Services, Koramangala, Bangalore