Indian Oil Corporation [IOC] Complaints & Reviews

12/03/2021 I was petrol filled to my bike at indian oil pump saraswathi agency tindivanam pondy road, tindivanam. I requested 2 liter petrol fuel but i saw the meter while fuel fill suddenly increase amount Rs 232 I am arguing with them but not get proper response.They asked rudely pay full amount i paid at same time leave there.they are cheating and fradalant with customers. My Fz bike mileage 50km/lit but I just 40 Km only drived got low fuel warning(already i have half liter fuel in my bike). I checked the bill after sometime, that system bill generated time and paid time are too differ..system bill showed 45 minuts before future time..I attached bill here

In Kilkovalaivedu village, vandavasi taluk, Thiruvannamalai District, most tea shops, eateries and hotels are using domestic cylinders for commercial purpose.

Currently Kennady Tea stall, Dayalan Tea stall, Elumalai sweets and savories, Perumal ( partotta hotel) are using domestic cylinders for commercial purpose.

Gas agency - Anupma Gas Agency Secunderabad
My Phone [protected] and [protected] (Rita Singh- Anil Kumar Singh)
Today a gas Cylinder was delivered around 5:30 pm.
We went out of house around 6pm and came back at 8:30 pm.
The house was full of gas smell. we opened all door and windows. Then checked and found seal was tempered, and superficially fitted back.
Contacted 1906 and lodged complaint no 1349731 date 06-03-21
The cylinder is kept outside the house. Following is expected
1. cylinder need to be replaced
2. The delivery boy who came without mask, needs to be acted upon and unearth who is playing the game of stealing gas

I have tried to pay online through the link provided in the message but when I returned to the payment page after paying through google UPI, the page said the connection timed out. The money was deducted and I needed to pay the delivery man through cash mode. This incident happened on 15 February 2021.
Consumer ID: CX19406190
Order#[protected]

I filled 1000 Rs petrol in XYZ Auto service chitradurga on[protected] at 8:05 AM after filling I observed fuel indicator was not showing the correct value so I asked the worker he told after you drive some kms it will show up but when I drove for almost 100 KMS fuel indicator was showing less only and I refilled another 1000 RS to come back bangalore.
As per my calculation they filled only 500 Rs petrol instead 1000 Rs

Pease take strict action against them as they are in highway and no one will go back to fight with them.

Worst petrol bunk

Dear sir
Not a proper petrol & pump employe asking feed meter not working very bad behavear ur staf

Dear Sir/Madam,

I am a customer for Indane gas and my distributor name is NAMRATA GAS AGENCY (H.NO. 5-1-89/2, NEAR BUS STAND,
KUKATPALLY, HYDERABAD
DIST. MEDCHAL MALKAJGIRI
TG - 500072).

I booked my refill order for cylinder and paid the amount via online from the IndianOil ONE application.
Details of order:
Tax Invoice No ::[protected]
Order No ::[protected]
Tax Invoice Date :: 01/03/2021 02:19:03
Order Date :: 28/02/2021 07:43:17
Distributor Serial No ::[protected]
Order Type :: Refill Order
Consumer Category :: Domestic
Connection Type :: Double Bottle Connection
Consumer No :: [protected]
Relationship ID :: [protected]

I received message to my registered mobile number today[protected] informing the cylinder got delivered successfully.
Due to pandemic situation, I am working from home and all my family members are in the home.

1. I wanted to understand to whom did the cylinder got delivered?
2. When I have DAC number how can he deliver it to someone else. The purpose of DAC is not this I hope.
3. What actions would be taken on these kind o[censored]nprofessional behaviour from the agency?
4. What about the amount I paid online during the order placement?

We have CCTV footage to show as a proof if the delivery boy tries to lie saying about the delivery.

Request you to please keep me updated with the information for this complaint.

Note: Attaching the screenshot of the invoice for reference.

I asked for 2000 rs petrol
I was charged for 2000 rs
But given only 1700 petrol
Mistake by sushmita filling station people

Hi, i booked gas cylinder on 16/02/2021 and got sms as cylinder delivered on 18/02/2021 but i didn't receive cylinder

Dear Team,
I booked the INDANE refill on 13/02/21 and made payment online on 14/02/21 at Rs. 745.5. But on 15/02/21 the price was increased to Rs. 795.5 and the distributor forced me to pay the extra Rs. 50(increased amount), otherwise the riffle will not provide.
Why should I provide the increased amount after the payment done.

Please suggest and do the needful ASAP.

Regards,
Sanatan
[protected]

I had paid Rs. 794.5+Rs.25 =819.5 but delivery boy given a receipt of Rs. 794.5 and taken Rs. 25...and given a invoice of only Rs. 794.5

Hi Team,
I requested a new gas connection for my Home in PATTAMMAL GAS AGENCIES located near WEST TAMBARAM, Chennai-600045. But they simply telling Below Reason and not giving the new connection.
1. On 3/02/2021(Wednesday Morning) they said the server is down so unable to create a new connection.

2.On 4/02/2021(Thursday) I went in the afternoon but they said they will create a new connection only in the morning so they ask me to come in the morning.

3.On 7/02/2021(Saturday) I went in the morning then they said the office will be available from MONDAY to SATURDAY but the new connection will be taken only from MON to FRIDAY only.

4.On 26/02/2021 (Friday) I went in the morning then they said they will create a new connection only on Monday only and the rest of the day they will not create a connection.

So literally they are avoiding creating a new connection so kindly help us on the above issue

Sir,

I make this complaint for non-delivery of LPG Cylinder w.e.f.22/10/2020 till date(26/02/2021). Details are given below:
1.Name of Distributor: M/S Lamsang Gas Agency, Lamsang, Imphal West-795146, Manipur
2.Distributor Code:226698

Consumer Details:
1. Name: SOIBAM SHANTI DEVI(COMPLAINER)
2.S.V.[protected]
3.LPG ID:[protected]

The above Distributor has not supplied LPG Cylender w.e.f.22/12/2020 till to-day, 26/02/2021.
The Distributor is punishable under Sec.5 of the Essential Commodities Act, 2020, under Sec120B and Sec.420 of the Indian Penal Code(IPC).
THEREFORE, Complaint is hereby submitted to take effective and urgent action against this illegal black marketer of LPG.
The action taken against this Distributor may be acknowledged to the Complainer immediately.

Regards,

Soibam Shantibala Devi
Complainer/Comsumer

Today morning I went to kadri/mallikatta Indian oil petrol pump to fill the petrol to my vehcle... I standed for 2 to 3 minutes but their lady staff are busy with cheat chatting with themselves... It was very shameful me and also for ur company... If this kind of negligence happens in the sense non of the customer come for ur petrol pump
So I stricty advice that fist remove that lady staff from that place and replace other new staff for their position... It's was very worst experience for me...

Cheating by swiping the card for payment and misbehaving with family members and ladies

Date 21/02/2021 Time 12:00, I reached at your Indian Oil Petrol pump Name - Kashi Vishwanath Filling Station Address Indian Oil Pumps, Gonda Lucknow Road, Balpur, Balpur, Gonda - 271125
I reached the petrol pump with my bike to fuel up. The employee there refused to hear me for quite a while while he was giving oil to rest of the people, when i asked him quite a few time he started arguing with you and started abusing me and started beating me up even the owner of the petrol pump didn't tried to stop him instead of the he also hit me on my face

Date 21/02/2021 Time 12:00, I reached at your Indian Oil Petrol pump Near Balpur Bazaar District Gonda State Uttar Pradesh Pin Code 271125
I reached your petrol pump with my bike to fuel up. The employee there refused to hear me for quite a while while he was giving oil to rest of the people, when i asked him quite a few time he started arguing with me and started abusing me and started beating me up even the owner of the petrol pump didn't tried to stop him instead of the he also hit me on my face

I have book the cylinder on the dated of 20 jan online.but I had paid the amount for same the door delivery cylinder.consuner number is [protected].

I wish to report an incident of filling diesel instead of petrol in my private car on January 16, 2021. The incident took place around 2.pm at Prabha fuels, Indian oil dealer, Aroor Bypass, Alappuzha. Though I asked for petrol for Rs. 2000/ the person who attended, (later identified as Satheesh K R) the floor manager filled diesel. The car ran ok for about 10 kms and broke down after running erratic for some time. I reported and got breakdown service from Volkswagon and the car was taken to the VW workshop at Marad. There, they found out that car had been filled with Diesel. I went back in a taxi to the Aroor petrol station and complained to the the person in charge and the the floor manager Satheesh. Satheesh admitted to his negligence. The CCTV showed the car being filled with diesel.
The car is a new VX Tiguan purchased on 28/12/2020 and the incident took place after 19 days. The VW workshop feels that there is damage to one of the cylinders. They have removed the engine from the car and are trying to open the head to confirm the damage. As the car is new and needs special tools which have to come from Pune or Bangalore the progress is delayed. From what I understand from them is that the complete engine may have to be replaced. This is going to cost me lot of money. The fuel station managing partner is not reachable to discuss about how to compensate for the high repair cost I may have to bear. The insurance company or VW will not foot the engine repair/replacement charges.
While talking to Satheesh I learnt that the the filling nozzles of Diesel and petrol are of same size in some of their later versions of the pump/ metering units which are half an inch in size and can be inserted in to a petrol tank inlet.
This incident has put me under great mental strain and if the engine has to be replaced it is going to cost me a lot of money, due to no fault of mine. I am 73 years old, a retiree and living alone in Changanacherry, Kottayam.
I would request that an immediate action be taken to look into this case and all the repair charges be taken care of by Indian oil or the dealer.
The CCTV recording might be cleared by now, but I can prove that the incident took place at the said pump, date and time.
Hoping to receive an early response
Sebastian
[protected]@gmail.com

17 Feb I am 4 litre petrol purchased but only 24 KM run my bike