Indian Oil Corporation [IOC] Complaints & Reviews

I have book the cylinder on the dated of 20 jan online.but I had paid the amount for same the door delivery cylinder.consuner number is [protected].

I wish to report an incident of filling diesel instead of petrol in my private car on January 16, 2021. The incident took place around 2.pm at Prabha fuels, Indian oil dealer, Aroor Bypass, Alappuzha. Though I asked for petrol for Rs. 2000/ the person who attended, (later identified as Satheesh K R) the floor manager filled diesel. The car ran ok for about 10 kms and broke down after running erratic for some time. I reported and got breakdown service from Volkswagon and the car was taken to the VW workshop at Marad. There, they found out that car had been filled with Diesel. I went back in a taxi to the Aroor petrol station and complained to the the person in charge and the the floor manager Satheesh. Satheesh admitted to his negligence. The CCTV showed the car being filled with diesel.
The car is a new VX Tiguan purchased on 28/12/2020 and the incident took place after 19 days. The VW workshop feels that there is damage to one of the cylinders. They have removed the engine from the car and are trying to open the head to confirm the damage. As the car is new and needs special tools which have to come from Pune or Bangalore the progress is delayed. From what I understand from them is that the complete engine may have to be replaced. This is going to cost me lot of money. The fuel station managing partner is not reachable to discuss about how to compensate for the high repair cost I may have to bear. The insurance company or VW will not foot the engine repair/replacement charges.
While talking to Satheesh I learnt that the the filling nozzles of Diesel and petrol are of same size in some of their later versions of the pump/ metering units which are half an inch in size and can be inserted in to a petrol tank inlet.
This incident has put me under great mental strain and if the engine has to be replaced it is going to cost me a lot of money, due to no fault of mine. I am 73 years old, a retiree and living alone in Changanacherry, Kottayam.
I would request that an immediate action be taken to look into this case and all the repair charges be taken care of by Indian oil or the dealer.
The CCTV recording might be cleared by now, but I can prove that the incident took place at the said pump, date and time.
Hoping to receive an early response
Sebastian
[protected]@gmail.com

17 Feb I am 4 litre petrol purchased but only 24 KM run my bike

Today I filled fuel tank of my bike from Randhawa Fuel Centre opp Randhawa Sugar Mill Dasuya road Randhawa dist Hoshiarpur Punjab. The dispenser was not displaying correct fuel price and quantity also appearing falsificated . I asked them computerised bill but they denied and provide hand written bill only. Kindly take correct action against them they're are ruining image of IOC.

At your petrol pump they cheats customer filling less amount of petrol and without feeding the rupee in petrol vending machine they fills petrol manually whether customer ask to feed the amount on petrol vending machine...Incident held on dated 18/02/2021 at 2 o'clock ...They also misbehave us.

I have filled petrol in Alakidi PDS agency at thanjavur Dt
for 200 Rs by SBi card .I find adulteration in the petrol. I kindly request you make enquiry In this regard.
I talked to the owner in this regard he asked to file compliemt.

Subsidy details for last one year

I have ordered my indane gas cylinder on 13 th feb 2021 by paying full amount 764.75 and the gas price is increased on 14th midnight they have supplied the gas on 15th feb and asking me additional 50 rupees which is increased on 14th. Even though i have paid full amount and delivery charge on 13 th how it is applicable for the increased price
Cosuner nunber 11584

Agency name ANANTH GAS AGENCIES
Consumer no 40302 NAME : B.NAMASIVAYAM
LPG ID [protected]
with SR no.[protected]
Reply from Your Customer Feedback Officer is :-
"Dear customer,
Rates of non subsidized LPG Cylinders and Subsidized cylinders are the same from May 2020 onwards. In view of the above, no subsidy has been transferred to customers".
Would like to submit that in May 2020, there was no difference from Rate of Subsidized Cylinder and Market rate. But now the Rate has gone up. and NOWHERE IT WAS ANNOUNCED BY GOVT. THAT SUBSIDY HAS BEEN STOPPED OR WITHDRAWN. Hence, kindly reconsider and CREDIT THE DIFFERENCE TO MY BANK ACCOUNT, the datails are already with you

I had taken Petrol of amount 150/- from Indian Oil Petrol pump, Manesar, Gurugram, Haryana.

Petrol pump dealer code 236468, bill no. 269286, dated 15.02.2021.

I haven't received any oil in bike.

Whenever I goes to take petrol above 500 then they do the cut off during fuels at the mead time and again fueling I have noticed many time these activities.

My contact number is [protected]

पेट्रोल गाडी मे disel डाला गया है यह इंडिअन ओईल पेट्रोल पंप पर हुआ है
जिस इंडिअन ओईल पेट्रोल पंप पर यह हुआ है उसका पता
Dealer code – 277360 कोल्हापूर सांगली बायपास रोड
NAME - SKYLARK PETROLIUM
दिनक ०६/०२/२०२१ को १७.३७ बजे २०००=00 रु का ओईल मेरे MH10 DL6057 गाडी मे पेट्रोल कि जगह disel डाला गया यह सब पेट्रोल भरणे वाले आदमी कि गलती है उसने मुझे पूछा भी नही और ओ ओईल डालते वक्त MOBILE PHONE पर बाते कर रहा था जब कि मेरे गाडी पर पहले से हि पेट्रोल का रेड कलर मे STICKER लगा हुं था उसके बावजुद भी पेट्रोल कि जगह उसने disel डाला थोडी अंतराल बाद गाडी चलाने के बाद गाडी मे दिकत आई पता चला कि पेट्रोल कि जगह DISEL डाला गया है उस समय मुझे बहुत परेशानी हुई मैने तुरंत हि machanic को बुलाकर सब ओईल बदलकर गाडी का काम करके लिया और दुसरे गाडी से आगे निकल गया जीससे मुझको बहुत हि मानसिक और आर्थिक परेशानी झेलणी पडी है आप यह सब उस समय के सब CCTV VIDEO देख कर पता कर सकते है !
रात को मुझको लगबग १२.०० बजे सब काम हुआ जब कि मैने पेट्रोल पंप पे सब बाते बताने के बाद ओईल दालने वाले आदमी का रवैया ठीक नाही था ओ अपने गलती मान हि नही रहा था जब CCTV VIDEO दिखाने के लिय कहा थो उसने मना कर दिया
गाडी का खर्च 4000 आया है आप से विनंती कि सब खर्च मुझे वापस मिले

Quantity of the Petrol is Less. For Half Liter of petrol their quantity is only 400 ml.

I am one of the ustomer of Indian oil corporations. I have booked gas an amount of Rs.760/- on 13.02.2021. I HAVE RECEIVED ABOUT NOTIFICATION WITH DELIVERY INSTRUCTION. Now after two days they generated new invoice amount of Rs.810/- on 15.02.2021. OUR THRIUMANGALAM BRANCH ALWAYS DOING LIKE THIS.

ALSO THEY ARE CHARGING MORE AMOUNT FOR DELIVERY (COMPLESION AMOUNT Rs.50/- on everybody)

Now I need do to correct invoice generated amount of Rs.760/- as per invoice generated & also do correct procedure for delivery charge.

Consumer : Jeevarathinam
Gas Agency: Ravi Gas agency([protected])
PLACE : THIRUMANGALAM
CONSUMER NO:21645/[protected]

I have filled petrol for 100rs, but i got only half of the one ltr water bottle. When i ask them on cheating they are not responding and asking to give complaint.. Please seize this ASAP

I have been asking for air at TAPCMS petrol pump hirekerur everyday for month. Still they say the air machine is not functioning. Even though it's new. They are refusing to fill air in tyres.

With respect to your virtual Account No - ********9934 virtual account, we bring to your notice that an amount of Rs. 25000/- was wrongly remitted to your account from our current account no 50********1575, on 11th December 2020. This mail was immediately intimated to our bank but then already it was out of their hands.

We are continuously in touch with our bank and they are also continuously mailing you for giving permission to debit from your account. Kindly do the needful by verifying the same and help us receive our amount as soon as possible.

Very bad behavior of staff with defence personal and refused to use toilet while I'm going duty

Have been observing it since the last few months. Initially I ignored it but of late everytime when we book Indane gas refil it gets auto cancelled. Have to then visit the office and ask them to come and refil. The message we receive is Dear {Username}, your booking[protected] has been cancelled due to auto cancellation.

This is annoying and really frustrating as the India roads are also terrible. The road to their office is filled with pot holes and going there is risky and you need to be really lucky to come back alive

Hello,
I had a indane gas connection (consumer no- [protected]) from Mouryateja Indane gas agency, located at BTM 1st stage Bangalore- 560029. On 29/Jan/2021 I have returned my cylinder and completed all procedure for the termination of my gas connection. They took all the details but didn't refund my 1600 INR even after 10 working days. Please help me to get my refund.
My contact no- [protected]