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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 67

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S
shrawang
Dec 26, 2020
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Address: john & sons service centre, veer savarkar marg, near beggers home virar east

Date of incident[protected]
client number- [protected]
description of the incident
1) the petrol pump charge 30 rupees extra for CNG in the name of oil fueling by making fraud receipt & direct allowed to fuel CNG in the vehical but those who do not give 30 rs extra they have wait 2 hours in line for CNG.
2) after 2 hours waiting in line when our turn come they fill the CNG & in that also take 10 rs extra or suppose the price was 112 we have to pay but they take 120 round figure.
3) they dont were proper dress code & name plate.

this corruption is happening from the date CNG allowed to petrol pump.
resolution - repair
+1 photos
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    A
    Alka Malik
    from Delhi, Delhi
    Dec 25, 2020
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    Dear Team

    I have to report malpractice of a fuel station in sector 52 gurgaon ( more details on image attached). The station filled the petrol tank of my TATA Tiago XT which has a capacity of 35 L with petrol quantity of 36 L, which is practically unreal as the tank already had some petrol left in it as well.
    The petrol meter showed 36 L, also in bill attached below.

    Kindly look into the matter, how 1L more can be adjusted when the capacity is not there. Some malpractice is going on in the meter and customers are cheated.

    Thank You
    +2 photos
    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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      B
      Buvi Arul
      Dec 25, 2020
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      Rude behavior

      Address: 17E,635 Ambethkar puratchi nagar Pillayar kovil Street Perungudi Raiway Station

      Respected Sir/Madam,

      Arularasan S/O Panneeraselvam No17E.Pilayar Kovil Street Dr. Ambethkar Puratchi Nagar Perungudi Railway Station. Perungudi.=600096
      Agency name = Ganapathyvel Indian Gas Agency Velachecy
      Consumer No= [protected]
      Mobile No= [protected]
      I'm the one of family at Indian Oil Corp.
      When i receive the cylinder delivery boy always asking 60₹ extra I'm paid full amount online...
      +5 photos
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      S
      SanjivKrSingh
      Dec 24, 2020
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      Address: Flat no 2C, Sai Residency, Janakpuri Colony, Lane 3 , Gola Road , Danapur, Patna, 801503

      Currently, I am not getting my LPG subsidy since 07/09/2019.
      I got my last subsidy of Rs.136.71 on 6 Sept, 2019. After that it was
      said to me that my LPG subsidy is going in the account no
      [protected] of PNB, Saguna more, Patna. But this account
      was closed by me 3 years ago. I want my LPG subsidy in my previous account no of SBI which is [protected], Gola Road branch, Patna
      IFSC is SBIN0017469.
      Consumer no = CX10125745
      SV no =[protected]
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        G
        Gcfpl27071988
        from Bengaluru, Karnataka
        Dec 24, 2020
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        Address: No.84, Industrial Suburb, Yeshwanthpur, Bangalore-560022, Karnataka, India

        M/s. Garden City Fashions Pvt Ltd - ID 226740 - BANGALORE
        We were one of the customer procuring Diesel for our manufacturing activities in Bangalore from IOCL regularly. During the transaction period we had kept an amount of Deposit with IOCL and frequently purchasing diesel by remitting the amount of each purchase.

        Off-late due to COVID-19 all our manufacturing activities were stopped wef. 20th March, 2020 and there is not light on we re-opening the factories. As we will not be requiring diesel in future, we request you to kindly refund us the balance lying in our account.

        We wrote several mails and sent a letter to IOCL, Mission Road, Bangalore for the same, which as on date not heeded any result. Hence we are writing this.

        Please acknowledge the receipt of the same and do the needful
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          S
          Saikiran Radhakrishnan
          from Bengaluru, Karnataka
          Dec 24, 2020
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          Address: Woodlands Enterprises- Indian Oil Petrol Bunk, Radhakrishnan Salai, Chennai

          I went fill petrol on 21st Dec 2020 evening at 5:20pm at Woodlands Enterprises- Indian Oil Petrol Bunk located near AVM Rajeswari of Radhakrishnan Salai. I have asked them to fill petrol for 2 litres. They filled only for 1 litre and got money for 2 litres, I can able to find it using the fuel meter gauge. While they fill the fuel, they are pressing the trigger of the gun, which reduces the quantity of petrol further. I have tried approaching the manager. He is trying to showcase that pressing trigger does not reduce fuel quantity and measures the quantity of petrol in my tank saying 2 litres. I already had petrol in my tank before visiting bunk. I have also raised a complaint regards the same on iocl portal[protected]. Till now no response on the same
          +1 photos
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            R
            R.KUMAR MURTHY
            from Delhi, Delhi
            Dec 23, 2020
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            Received a call from IndianOil Corporation Customer care
            [protected] on 23-12-20 at around 3 pm regarding an issue which i had raised i.e SR no.[protected]. The way the lady officer was speaking was very rude and she is speaking as if she is the one who has heavy workload on her. Instead of listening to customers complaint she is very arrogant in speaking to customers. When i asked her for anyway of escalating the issue to higher officials she just disconnected the call.
            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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              A
              anil59
              Dec 23, 2020
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              Address: E-13 Anand Niketan, New Delhi

              My consumer number is 24725. It is being misused by someone. Twice that is on 11th December, 2020 and 23rd December, 2020 . I have not booked any gas but I am getting message of gas being booked on my number.

              Urgent action be taken to prevent misuse of my consumer number.
              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                H
                Harshal333
                Dec 22, 2020
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                Address: Talvade bk. Talk.dist.nandurbar

                Nilesh Petroleum Nandurbar (Dhule Road) Ever since it was started ... Petrol pump is always closed ... And the special thing is that the company is not taking any action ... It causes problems to the people
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  D
                  durga shankar dubey
                  Dec 22, 2020
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                  Address: village gopalpur post bairibisa , dist santravidas nagar, 221303 UP

                  Dear sir i have 2 mobile number first is [protected] allotted name durga shankar dubey . its my name and the second number which is my wife number [protected].
                  now the problem is i need a gas connection now but website is showing that these numbers are already exist .
                  i found myself cheated by someone. please checkout the problem.
                  thank you.
                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                    S
                    Satish Rakoti
                    from Hyderabad, Telangana
                    Dec 22, 2020
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                    Address: Brindavan gas agency, LIG Bus stop, BHEL , hyd

                    I am customer of Indiane gas Brindavan gas agency, Near LIG BUS STOP, BHEL. Every time they deliver gas very late. I get message as estimation 2 days they don’t even delivery with in 4-5 days. They never deliver in time. Sometimes they don’t answer calls.
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      V
                      vbiju22
                      Dec 21, 2020
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                      Address: Lekshmi Gas Agency Neyyattinkara , Trivandrum , Kerala

                      REF :SR No[protected]
                      MY LPG ID:[protected]
                      Mobile No:[protected]
                      According to the above reference number i paid full amount on 08/12/2020. and the amount was rupees 685 which included delivery charges also. But they told me that they don't have delivery on my place, so i told them that am working in trissur district and my relative will pick up the cylinder later. On 15/12/2020 when my relative went to there office they misbehaved with him and also told me to pay rupees 50. why should i pay money on which i paid full amount in advance. The point is that i not just booked the cylinder but i paid the full amount in advance . After 7 days of my payment only the prize was hiked. I am attaching the bill wit this complaint. Here the problem is not about money but about the attitude of the employees who working in the Lekshmi gas agency Neyyattinkara. I hope you will do the needful without delay . I don't have time to send same complaint again again.
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        J
                        jadeja9835
                        from Delhi, Delhi
                        Dec 21, 2020
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                        Address: kalavad , kailashnagar

                        Respected sir, please provide advertisement detail retail outlet month december 2021 newspapaer. not available in online website so provide detail advertisement retail outlet advertisement in gujarat 30 different point. please provide full advertisement detail below email id

                        jadeja.[protected]@gmail.com

                        yours faithfully

                        jadeja dilipsinh jayendrasinh
                        to- kalavad d-jamnagar 361160
                        mo no .[protected]
                        jadeja.[protected]@gmail.com
                        +1 photos
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                          S
                          Saravana Ramamurthy
                          from Delhi, Delhi
                          Dec 21, 2020
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                          Address: chennai

                          Getting message as indane gas invoice cancelled due to returned thrice, as there was not even one single instance where the delivery was returned or any delivery man as reported to the flat
                          My invoice number:[protected]
                          Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                            M
                            Muthaiyah
                            Dec 20, 2020
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                            Address: Tiruarur consumar

                            Extra reward point not entry this point
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              A
                              anks2807
                              Dec 19, 2020
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                              Fraud in petrol pump in filling petrol

                              Address: Hathras Adda petrol pump Aligarh

                              I purchased petrol of worth 1000 rs today at on one of indian oil petrol pump but they haven't filled petrol in car. I have receipt of it....
                              +1 photos
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                              S
                              Sankara iyer
                              from Bengaluru, Karnataka
                              Dec 18, 2020
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                              Address: indian oil corporation Chennai

                              Name C.SANKARA IYER
                              CONSUMER NO.7076 With TUCS LTD. THIRUVANMIYUR, CHENNAI 600041. FOR INDANE DOMESTIC GAS.
                              My Bank A/c. [protected] with INDIAN OVERSEAS BANK, THIRUVANMIYUR CHENNAI. LINKED WITH MY AADHAAR CARD NO.[protected]
                              As per your requirements, I have linked my Aadhaar Card with the above SB account with IOB. and given the details to TUCS Thiruvanmiyur. I have given my requisition to credit the subsidy amount o my above bank account.
                              Right from beginning till today, I have not received any credit of subsidy amount into my account.
                              I have again and again complained to TUCS and my bank about this matter which received NO response.
                              I am a retired senior citizen of 78 years and my health does not permit to visit your offices repeatedly.

                              Kindly arrange to look into the matter asap and help this OLD man by arranging to credit the entire subsidy amounts due to me till date and oblige.

                              C.Sankara Iyer.
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                D
                                Devchandra Awati
                                Dec 18, 2020
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                                Address: Ashta sangli Maharashtra 416301

                                Hi iocl gm
                                I Devchandra awati frm ashta sangli
                                Mh 416301 in ur petrol pump NVR give me filter pepar
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  N
                                  Nazer Ali
                                  Dec 17, 2020
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                                  Address: Auto feed choparan Hazaribag Jharkhand

                                  Dear sir xsparsh pin सेटिंग piease
                                  Sap Code 191599
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    A
                                    ajha2002
                                    Dec 17, 2020
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                                    On 17.12.2020 I filled petrol worth Rs 300/- at Badachandra petrol pump, Keshari Nagar, Unit 5, Bhubaneswar, and gave Rs 500/- to the salesman named Dipuna and asked him to return me Rs 200/- due to me. Dipuna instead told me to park my bike and wait till he completes his account settlement process before he could return me the money.As I was getting let I asked him to return my money immediately. To this the sales person reacted with abuse and said I have to wait as long as he wants.Then I also reacted by pointing out his misbehaviour and went to lodge a complaint with the manager of the petrol pump. The manager very politely listened to me and the payment process was completed.But in the meantime The salesman(Dipuna) along with 10-12 other sales persons of the pump surrounded me and apart from abusing me in filthy language, tried to manhandle me. I was somehow rescued by the manager and other customers present. Even as I left the pump, the group of sales persons continued abusing me.
                                    Why do I have to go through this harrowing experience ? What was my fault? I was only insisting that my time should not be wasted but the sales person rudely told me that I have to wait adding that he is hungry as it is his shift changing time and he can not return the money until he is finished with his accounting process. Is this the way the staff of a petrol pump treat a customer.
                                    Please look into it and make the staff of the petrol pump understand the importance civilised behaviour which every customer expects.
                                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
                                    Dec 17, 2020
                                    Updated by ajha2002                                     On 17.12.2020 I filled petrol worth Rs 300/- at Badachandra petrol pump, Keshari Nagar, Unit 5, Bhubaneswar, and gave Rs 500/- to the salesman named Dipuna and asked him to return me Rs 200/- due to me. Dipuna instead told me to park my bike and wait till he completes his account settlement process before he could return me the money.As I was getting let I asked him to return my money immediately. To this the sales person reacted with abuse and said I have to wait as long as he wants.Then I also reacted by pointing out his misbehaviour and went to lodge a complaint with the manager of the petrol pump. The manager very politely listened to me and the payment process was completed.But in the meantime The salesman(Dipuna) along with 10-12 other sales persons of the pump surrounded me and apart from abusing me in filthy language, tried to manhandle me. I was somehow rescued by the manager and other customers present. Even as I left the pump, the group of sales persons continued abusing me.
                                    Why do I have to go through this harrowing experience ? What was my fault? I was only insisting that my time should not be wasted but the sales person rudely told me that I have to wait adding that he is hungry as it is his shift changing time and he can not return the money until he is finished with his accounting process. Is this the way the staff of a petrol pump treat a customer.
                                    Please look into it and make the staff of the petrol pump understand the importance civilised behaviour which every customer expects.
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