Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir/Mam,

As regards, the distance of one petrol Pump(IOCL) to the other petrol pump(IOCL) is at the distance of 1600 meters(Below 2 kms) from the same side. As such, the petrol pump is not at the distance of 5 kms as required by the rules. The commodity to be sold is not an open market commodity, but is governed by the licences to be issued, while examining the situation, distance and availability of the area. If the petitioner had been given the impression that the Company could open as many outlets at any distance, then he may not have opted for making such a huge investment. The opening of another outlet in the vicinity of the earlier outlet would amount to ruining of the business of the other person.

Dear Sir/Mam
I wish to complain about services of one of the indian oil pump outlet which is 2.6kms from my home known as (Varapoth Fuels Chithrappuzha-Ponjassery Rd, Kerala 683562) on 25/09/2020 at 8:00am - 8:45am
I am complaining because I got a bad response from the fuel filling person and from the management of that outlet ( one of the service guy made me wait, with out filling my vehicle and filled all the two wheelers, which came after I got to that filling station and was getting in between my car and the petrol filling machine). I told him this was not the right way to do, he refused to fill my car and got on continuesly filling others and was told that nothing could be done about my problem and I personally went to the office and reported the issue, and they talked to me very rudely and challenged me to report it to higher authorities, I believe that this response is unfair because (I feel like company has an obligation towords customer like me or to any other customer). I would like to have an email explaining your company's position and what you will do about my complaint.
I’m look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 7 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. You can check for video evidence from the cctv footage from the dealer itself.

IOC Petrol pumps located at Puliyankulam, parappa in kasaragod district. Kerala staff not accepting ATM card and they behaved badly while enquired it

I put petrol for Rs100 in Manachanallur IO petrol bunk near Athani, Trichy(Dt) for my two wheeler on 24th Nov around 9:40 am. After I started for about 5km my bike has stopped.When I checked my bike petrol tank it was empty. I am working as an advocate.Since this I couldn't reach the court on time. I suffered a lot. It made me depressed. When I returned to home I asked the people who were working in the bunk about this issue.They said that it may be due to machine problem and we couldn't do anything. There were three people in that two person who was not in uniform put petrol for me.They are doing something wrong. Please take action on it. Many people are suffering due to this. This is un trade practice.

By
R.Rajkumar

At your distributor 'Thiagarajan Petrol Bank on South veli street, madurai-625001, tamilnadu.

no receipt was given for the purchase of petrol. I have to give a receipt to my office.

For me this will result in loss of money.

Tell the customer to be kind
This is a bad experience.

Please action.. Thanking you

I bought deisel on 19th november 2020 at 6:14 pm. Suddenly after run of few kilometers my car stopped.
Mechanic said diesel was not pure

I was going to a wedding from Delhi to Punjab on 19/11/2020 and stopped at KARGIL SAHEED RIYASA INDIAN OIL PETROL PUMP to fuel petrol in my car but the person fueled diesel in my car and my car stopped in between and in my life I never faced this much inconvenience I was with my family side of the road and then had to call breakdown team where they toed my car and I had to pay rs 5500 for this negligence by your agent so I want my full money refunded and wants compensation for this inconvenience.

Dear Sir:-
I am V BALUSAMY last 3 years my own two wheeler my personal work purpose . Going to work. that time using fuel filling in NTLOAS velagoudampatti IOC bunk every time fuel filling time my xtra rewards card added to points but last 3 month fuel filling time our side not accepted card not working swipe machine problem our side answer so my 3 month fuel filling petrol 23 ltrs petrol not entry my card our side so please my xtra rewards card no [protected] to be check sir.
Our side answer swipe machine problem

Dear Sirs,
Myself Vikram Sharma, would like to inform you that I had sold my Yahama FZ BS II Bike (Vehicle No. AP10AV6585) to Mr. Mohammed Omer, but till date he had not changed the Vehicle ownership, his details as given below. he is not lifting call from 2016.
Today I.e dt:[protected] someone from his family person lift the call when I asked about Mohammed Omer then they told that he is dead, this information I have sent in echalan email ids::

Buyer Name: Mohammed Omer
Sold Dt: 06/09/2016
His Driving License No. DLFAP[protected]
Aadhar Card No.[protected]
His Mobile No. +91 [protected]
His Address: 10-2-318/1/72, Feroz Gandhi Nagar
Vijaya Nagar Colony, Hyderabad - 500057
Telangana.

Challans is generating in the name of Mr. Vikram Sharma (Seller).

Kindly take action against this person.I am herewith attaching the sold details scanned copies for your reference.

Thanks & Regards,

My relationship id is [protected] and consumer id is 6243. I have booked cylinder on 15 nov 20 and still I am awaiting of
delivery. When I check online, it shown delivery has given on 19 nov 20. but I its not delivered on my address. Now the question is, they delivered to some one else from my account or supplier done the fake entry. I need my booked cylinder on urgent basis as I am awaiting from last 10 days. Can you please check this issue and provide delivery on my address ASAP.

I am receiving incorrect sms about Gas booking and delivery for some other IOC customer in my phone bearing number [protected].

Please have this addressed. The sms screenshot has been attached with this mail.

Regards
Karan Upreti

Petrol pump located in New BEL Road near KFC is cheating customers by putting less fuel. This has happened to me many times from the same pump. Our firm is near to this pump and we always approaches the same pump for our diesel for Generator. Today, 21st November 2020, around 11.30 to 11.45, my staff bought diesel for Rs. 1000/- and they given a paper bill in which it was written 13.31 ltrs of Diesel. As we felt doubt we have measured it and found the diesel was not even 5 ltrs.
I went to the pump and met with the Manager and he have given the right quantity of diesel and given me the machine printed bill apologizing to the incident. And I have demanded to see the person who did the same but the Manager seems to be known about what they do as he behaved like that.
As this is the 3rd time we are encountering the same problem from this petrol pump, I doubt the owner and the management is known and involved in this.
I would like to request you to investigate on the same as many of the customers who have been through the same cheating,
I will be happy to provide more information on the same if you would like to.
I will be waiting for a good response otherwise I will need to think about lodging a police complaint.

Today I taken fuel/petrol of Rs.100 for my bike at Indian oil petrol pump at GT road industrial area Azadpur, Delhie-110033.But selsman did not fill the petrol by meter and when I asked about it he again fill the petrol and again he fill the petrol only Rs.75 /- When I asked complaint book he did not give the same.Kindli look in to the matter and take the necessary action pl.

I have booking online gas on dated 06.11.2020 and payment already deducted in my account but till date gas cylinder not received . kindly confirm the status of gas cylinder otherwise my payment refunded to my account. my contact no. is [protected]. Please contact me as soon as possible

Registered phone number has been linked to a different consumer number. Online paid booking on 31-Oct-2020 was never delivered and picked from godown on[protected]. Godown cylinder pickup has a leakage. Emergency line 1906 and local agency landline phone nos are all invalid. Agency mentions that you have to face the harassment.
Consumer No:[protected]
Registered No:[protected]
Latest Booking No:[protected]
Agency:Kanchenjunga Gas Service ([protected])

[Resolved] Indane Gas Agency — Customer harassment!
Ambaram2020
Dear sir this is syed Ambarambhai from botad

I am having a Consumer No. [protected] with the sunil GAS Agency, phone no
[protected], 242518 near mastram mandir botad 364710

I booked for Gas cylinder on 07.10.2020 with an assurance that the cylinder will
be delivered within 3 working days. But the same has not been
delivered till date.
I have personally seen the delivery van distributing the same around
the area.on[protected]The gas agency boy came and gave me gas, without
booking gas

I have to borrow cylinder from my neighbor for use due to such delay.
They also harass
me and ask to come time and again. They also do not respond
positively.i think the people
in dev agency may selling the gas outside, pls take immidiate action.
Thanking you

Regards

Ambarambhai

I am a customer of Indane gas and my agency is Sri Ranga Agencies, Pondicherry - 605005. My consumer no. is [protected] in the name of Jibin Babu. I would like to change the mobile number for booking for the Indane gas as I can't use the old no. due to network issues. I tried to update mobile number through online but can't update it. I would like to request you to kindly enter my new number [protected] for booking of Indane gas in future....

Dear Sir,

I am already using for Regular Indian Oil Petrol Bunk - Sholinghur branch. Weekly once visit in our branch with my bike full it tank (7Litre, or 6 Litre). I would like to transaction for Debit card and Google Pay, Phonepe, Paytm, swiping ask for every time but not charging swiping machine and Upi id not working for all times. Giving to answer working employee. Please kindly ask the problem and resolve the problem.

Kindly Do The Needful
Thanks and Regards
Ramesh E
Mob: [protected]
[protected]

I was about to fill fuel on my two wheeler at IOCL Fuel station in Manur of Tirunelveli district. I was asking the operator to fill the fuel for 700 rupees since the bike was running under reserve state. While filling the fuel, it was overflowed and spillage alone was about a litre. The reason is pump's diffluence protection is not working properly. As well the operator had not noticed the fuel is abou to diffluence from the tank.

Due to the overflowed fuel which spilled over the engine and other heat parts, the bike was supposed to be caught fire. God's grace there was raining at Manur and surrounsing area since yesterday. So the bike was quite in wet state which protect from caught fire. Otherwise one or few fatals would've been there. I heard from the other pump operators that the person who involved in fuel filling activity is new to work and he didn't aware the fuel filling procedures.

Kindly take immediate action to repair the pump to enable the over flow protection on pump and experienced pump operators.

Hi,

My name is sahil singh i have been charged through debit card of 1100 inr and then the guy at vinayak petrol pump at nindad, jaipur opp- Aap no Rajasthan named as kishan had informed me that there is network issue and you will have to pay again and then I have paid through UPI once again and now I have charged in both transaction and petrol pump people is not helping me

Regards
Sahil
Mo - [protected]