Indian Oil Corporation [IOC] Complaints & Reviews

We (Protecto Fire Safety Industries) are manufacturers of fire fighting equipments. We are official vendor of IOCL.Our IOCL Vendor code is 13234561. We have supplied material of fire fighting product on the date of 9th june, 2020.The reference perosn or the communicated person is MR.Sreejith. The mail id of that person is [protected]@indianoil.in. Our company mail id is [protected]@protectofire.com.
We are not getting any kind of response after the material delivery. So please help us to receive the payment for our material delivery to IOCL Kochi.

This is the third time that my cylinder is delivered at wrong place.
Worst part is when i raised a complaint they have resolved without providing the cylinder.

When I called to the agent they mentioned to deliver the next day but did not answer my calls for the time

I have rebooked the cylinder and now it is not delivered.

Order NO :[protected],[protected]

Made gas cylinder booking in-line made the payment with UPI via GPAY. Mosey got deducted from bank, it’s not confirmed in the order. Raised the service ticket. No response on SR.[protected]

My pump has got error of E24-T2

I paid for lpg and the next day there is a sudden increase in price

Got confirmation for cylinder booking after payment online and now got message of invoice cancelled due to rate change.

On installation of piped gas, it was incumbent to return the twin cyclinder at Indane agency. A termination voucher was issued and the deposit of ₹2650 was retained by Indane. Now, when I need a new connection in Mysore, my Termination voucher [protected] dated 08/10/2011 for the deposit amount of ₹2650 is not being honored by Shiva Gas Service, Mysore. My Indane consumer no was 16660 registered with agengy Dwarka Indane Service, Delhi.
My request is for a new connection at Mysore, JP Nagar preferably with Shiva Gas Service.
I have been trying unsuccessfully to recoup or adjust the amount of ₹2650.

Indian oil has given me a point reward card when fuelling it can be used as per the direction given when obtaining the card. But two tmimes I com across arrogant behaviour from the above-mentioned petrol pump. One time I have to get down from the the vehicle to bring the cardbto another man . Today also at first he was not ready to accept the card

My account has been bannedid due to same mistek I am really sorry please my account banneded to unbanned.[protected]

Hello Sir,
I filled full tank (approx 30L) in my Red color TATA tiago on 27.11.2020 at 11:34am (transaction detail.PUR/40627460/[protected] from Chouhan KSK petrol pump in Kachhola, Dist.Bhilwara, Rajasthan, & after running 1 km my car is stop in between the road, then I contact local Mechanic & we found my petrol tank is having water mixed with petrol around . It takes 4 hours & lot of discomfort to clean tank & I lost Rs.2600 of petrol as we need to throw, as it was not useful .
After repair when i went to pump to talk about their fraud then worked start abusing us, then i call owner Rafik Chouhan & he is also not listening us & not ready to refund our hard earned money.

They are doing fraud with peoples by mixing water & Looting everyone. But their system is showing no water.

I was traveling with my family with a 3 years child, I want my money back

I got delivery confirmation vide invoice no[protected], but the cylinder has not been delivered yet.

Dear Sir/Mam,

As regards, the distance of one petrol Pump(IOCL) to the other petrol pump(IOCL) is at the distance of 1600 meters(Below 2 kms) from the same side. As such, the petrol pump is not at the distance of 5 kms as required by the rules. The commodity to be sold is not an open market commodity, but is governed by the licences to be issued, while examining the situation, distance and availability of the area. If the petitioner had been given the impression that the Company could open as many outlets at any distance, then he may not have opted for making such a huge investment. The opening of another outlet in the vicinity of the earlier outlet would amount to ruining of the business of the other person.

Dear Sir/Mam
I wish to complain about services of one of the indian oil pump outlet which is 2.6kms from my home known as (Varapoth Fuels Chithrappuzha-Ponjassery Rd, Kerala 683562) on 25/09/2020 at 8:00am - 8:45am
I am complaining because I got a bad response from the fuel filling person and from the management of that outlet ( one of the service guy made me wait, with out filling my vehicle and filled all the two wheelers, which came after I got to that filling station and was getting in between my car and the petrol filling machine). I told him this was not the right way to do, he refused to fill my car and got on continuesly filling others and was told that nothing could be done about my problem and I personally went to the office and reported the issue, and they talked to me very rudely and challenged me to report it to higher authorities, I believe that this response is unfair because (I feel like company has an obligation towords customer like me or to any other customer). I would like to have an email explaining your company's position and what you will do about my complaint.
I’m look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 7 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. You can check for video evidence from the cctv footage from the dealer itself.

IOC Petrol pumps located at Puliyankulam, parappa in kasaragod district. Kerala staff not accepting ATM card and they behaved badly while enquired it

I put petrol for Rs100 in Manachanallur IO petrol bunk near Athani, Trichy(Dt) for my two wheeler on 24th Nov around 9:40 am. After I started for about 5km my bike has stopped.When I checked my bike petrol tank it was empty. I am working as an advocate.Since this I couldn't reach the court on time. I suffered a lot. It made me depressed. When I returned to home I asked the people who were working in the bunk about this issue.They said that it may be due to machine problem and we couldn't do anything. There were three people in that two person who was not in uniform put petrol for me.They are doing something wrong. Please take action on it. Many people are suffering due to this. This is un trade practice.

By
R.Rajkumar

At your distributor 'Thiagarajan Petrol Bank on South veli street, madurai-625001, tamilnadu.

no receipt was given for the purchase of petrol. I have to give a receipt to my office.

For me this will result in loss of money.

Tell the customer to be kind
This is a bad experience.

Please action.. Thanking you

I bought deisel on 19th november 2020 at 6:14 pm. Suddenly after run of few kilometers my car stopped.
Mechanic said diesel was not pure

I was going to a wedding from Delhi to Punjab on 19/11/2020 and stopped at KARGIL SAHEED RIYASA INDIAN OIL PETROL PUMP to fuel petrol in my car but the person fueled diesel in my car and my car stopped in between and in my life I never faced this much inconvenience I was with my family side of the road and then had to call breakdown team where they toed my car and I had to pay rs 5500 for this negligence by your agent so I want my full money refunded and wants compensation for this inconvenience.

Dear Sir:-
I am V BALUSAMY last 3 years my own two wheeler my personal work purpose . Going to work. that time using fuel filling in NTLOAS velagoudampatti IOC bunk every time fuel filling time my xtra rewards card added to points but last 3 month fuel filling time our side not accepted card not working swipe machine problem our side answer so my 3 month fuel filling petrol 23 ltrs petrol not entry my card our side so please my xtra rewards card no [protected] to be check sir.
Our side answer swipe machine problem

Dear Sirs,
Myself Vikram Sharma, would like to inform you that I had sold my Yahama FZ BS II Bike (Vehicle No. AP10AV6585) to Mr. Mohammed Omer, but till date he had not changed the Vehicle ownership, his details as given below. he is not lifting call from 2016.
Today I.e dt:[protected] someone from his family person lift the call when I asked about Mohammed Omer then they told that he is dead, this information I have sent in echalan email ids::

Buyer Name: Mohammed Omer
Sold Dt: 06/09/2016
His Driving License No. DLFAP[protected]
Aadhar Card No.[protected]
His Mobile No. +91 [protected]
His Address: 10-2-318/1/72, Feroz Gandhi Nagar
Vijaya Nagar Colony, Hyderabad - 500057
Telangana.

Challans is generating in the name of Mr. Vikram Sharma (Seller).

Kindly take action against this person.I am herewith attaching the sold details scanned copies for your reference.

Thanks & Regards,